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Building YO BrandMarketing Essentialsrandall v. wong, m.d.medical marketing enterprises, llcaao 2014
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Financial Disclosure
I have the financial interests to disclose;
1. Medical Marketing Enterprises, LLC – Partner
2. Kiwi Splash, LLC - Partner
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What is Marketing?
Advertising
Marketing – understanding the needs of your customers
Saturday hours
Retina Specialist
Website
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Marketing Essentials
Website
Social Media Twitter LinkedIn Google + Facebook
Local Search Review Sites
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Website
“Customers” expect a website
Can your “patients” find you or your goods and services?
If you can not be found on the Internet, you basically don’t exist.
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3 Types of Websites
1. Resource (static, doesn’t rank)
2. Marketing (dynamic, ranks with Google)
3. Interactive (ranks and engages patients)
Doesn’t matter which you have – just have one.
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Social Media
Social media (however you define it) is simply a preferred way to communicate and share information
Different platforms appeal to different people
vs
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Social Media Marketing
Don’t bother with social media unless you have a website
Engaging social media prematurely simply highlights your lack of a website or….worse.
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Social Media Platforms
local search; friends
local search, savvy Internetters
professionals/colleagues
real-time news, e.g. AAO
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Local Search
Internet search whereby the user inputs restricted geographic constraints (e.g. city, county, zip code)
Your next patient will be using “local search” techniques to find your services. Where will you rank?
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Local Search
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Marketing for YO’s
Marketing is Expected
Your next patients want: Transparency as a business (review sites) Personal Transparency Health Information Information about your practice Information about how you practice