Download - Building Culture Without Borders
MATT PIZZIMENTI CULTURE WITHOUT BORDERS
Culture Without Borders
strong culture with remote teams
Matt PizzimentiChief Technology Olarker
MATT PIZZIMENTI CULTURE WITHOUT BORDERS
building thingsgathering peoplebikingpancakeskaraoke...
hi I'm
Matt!I enjoy...
MATT PIZZIMENTI CULTURE WITHOUT BORDERS
a brief history of
★ 4 founders / June 2009○ messaging for customer service
★ co-located until 2010★ 2x growth each year after
2012★ majority remote early 2015
MATT PIZZIMENTI CULTURE WITHOUT BORDERS
culture @olark
I feel so lucky to belong to a
company that feels like a real team
I never felt as cared for by my coworkers as I have at Olark. I work with the best group
of people available period.
It's super fun to hear other
perspectives of things and
find out about how other
people live their lives.
I feel like I've hung out with most of my teammates even though we've never physically met
Everyone seems to be genuinely happy to come to work, which is rare in my experience. It's awesome.
MATT PIZZIMENTI CULTURE WITHOUT BORDERS
1 get in the same boat2 reinforce culture explicitly3 encourage co-ownership4 prioritize human connection
MATT PIZZIMENTI CULTURE WITHOUT BORDERS
1 get in the same boat2 reinforce culture explicitly3 encourage co-ownership4 prioritize human connection
MATT PIZZIMENTI CULTURE WITHOUT BORDERS
"I've been a part of a couple other remote teams that have felt very isolating and totally lacked remote
culture. Olark has fostered true remote culture...instead of feeling like I'm on
my own."
MATT PIZZIMENTI CULTURE WITHOUT BORDERS
olarkami pancake
http://scraperbots.com/a/i/robot_hello_no_bg_192x256.pnghttp://www.ihop.com/menus/main-menu/pancakes/-/media/ihop/MenuItems/Pancakes/Original%20Buttermilk%20Pancakes/Original_%20Buttermilk_Pancakes.png
MATT PIZZIMENTI CULTURE WITHOUT BORDERS
"I think knowing that the vast majority of other Olarkers work remotely, and are often the only ones in their city/state/country, is
pretty cool and encouraging because we're all in this
together."
MATT PIZZIMENTI CULTURE WITHOUT BORDERS
1 get in the same boat2 reinforce culture explicitly3 encourage co-ownership4 prioritize human connection
MATT PIZZIMENTI CULTURE WITHOUT BORDERS
"if I made a mistake, someone always just explains how to do it
better next time"
MATT PIZZIMENTI CULTURE WITHOUT BORDERS
1 get in the same boat2 reinforce culture explicitly3 encourage co-ownership4 prioritize human connection
MATT PIZZIMENTI CULTURE WITHOUT BORDERS
This is a little slow coming but I want to thank the Olark gnomes for my amazing Olarkaversary Gift!
MATT PIZZIMENTI CULTURE WITHOUT BORDERS
"Olark...is too big and complex for any one person to have complete knowledge and mastery, but collectively we can answer any question"
MATT PIZZIMENTI CULTURE WITHOUT BORDERS
1 get in the same boat2 reinforce culture explicitly3 encourage co-ownership4 prioritize human connection
MATT PIZZIMENTI CULTURE WITHOUT BORDERS
"hands down, the best I have
ever seen in a company at
supporting someone
during a rough time :)
makes me super proud to be a
part of it"
MATT PIZZIMENTI CULTURE WITHOUT BORDERS
1 get in the same boat2 reinforce culture explicitly3 encourage co-ownership4 prioritize human connection