Building business relationships
Benefits through Collaboration
Date: 16th March 2016
Location: Webinar
Name: David E Hawkins
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The Power of Collaboration
Formed in 1990 by DTI now BIS and the CBI
Assist organisations to develop collaborative relationships for competitiveness
Develop, share, promote best practice Business Relationship Management
Self financing – Not for Profit
25 years of practical relationship management experience
Executive Knowledge Network - Public sector/Industry / Academia
Individual Membership available
Our Vision Collaborative Working recognised as a fundamental business discipline
necessitating a structured methodology to underpin successful business relationships.
The ICW methodology creating a framework for relationship management and the foundation for BS 11000. The world’s first National standard for Collaboration
and on track to become ISO 11000 circa 2016
Background to ICW
© copyright Midas Projects Ltd May 2015
The Power of Collaboration
Business relationships
formed
by committed organisations
to
maximise joint performance
for
achievement of mutual objectives
and
creation of additional value
Collaboration
© copyright Midas Projects Ltd May 2015
The Power of Collaboration
© copyright Midas Projects Ltd May 2015
Redefining economy
Vertical
integration
Industrial
economy
Virtual
integration
Network
economy
The Power of Collaboration
• Lack of clarity
• Conflicting objectives
• Differing agendas
• Internal stress
• Wasted effort
• Failed outcomes
Adversarial
• Clarity of purpose
• Joint objectives
• Complimentary skills
• Optimised resources
• Joint management
• Integrated processes
• Mutual benefit
Collaborative
Adversarial
Realigning the mind set
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The Power of CollaborationExamples of collabroation in action Examples of collaboration in Action
© copyright Midas Projects Ltd May 2015
The Power of Collaboration
Developers
Clients
End
Users
Legislation
Financial
institutions
Standards
Health
&
Safety
Planning
authorities
Special
Interest
groups
Regulators
Programme
managers
Architects
Engineers Environment
controls
Specialist
Contractors
Operators
Suppliers
Manufacturers
Logistics
Sub-
contractors
Service
providers
Equipment
providers
Increasing Project Complexity
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The Power of Collaboration Project strategy
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The one who figures on victory at headquarters before even doing battle is the one who has the most strategic factors on his side. The one who figures on inability to prevail at headquarters before doing battle is the one with the least strategic factors on his side. The one with many strategic factors in his favour wins, the one with few strategic factors loses- how much more so for one with no strategic factors in his favour. Observing the matter in this way, I can see who will win and who will lose. Its not about winning the battle its winning the war that counts Sun Tzu ……The Art of War circa 500 BC
The Power of Collaboration
Understanding Your objectives
Establishing the governance for joint working
Developing the way forward
Finding the right partner
with appropriate strengths
Creating additional value
Maximising joint potential
Recognising the changing market
place
Knowing your own strengths and weaknesses
Introducing BS 11000 Framework
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The Power of Collaboration Cost reduction or confidence in outcomes
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Collaboration Benefits Realisation research by Warwick University
1. Better problem solving 2. Reputation 3. Customer satisfaction 4. Increased trust 5. Overall business performance 6. Innovation 7. Continuous improvement 8. Better supply chain relationships 9. New competence and skills development 10. Employee satisfaction 11. Customer retention 12. Lower operating costs
The Power of Collaboration BS 11000 is about better business
Not a plaque on the wall .... its a different way of working !
Better engagement
Risk management
Value creation
Consistency
Efficiency
Innovation
Behaviours
Culture
Continual Improvement
Sustainable relationships
© copyright Midas Projects Ltd May 2015
The Power of Collaboration
Thank You Contact details:
© copyright Midas Projects Ltd May 2015