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BUSINESS COACHING
THE PLAYING FIELD DEFINED
Patrick Smits
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What it isn’t…
Management ConsultingInterim Management
PsychotherapyCounselling
Training
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What it is…
1:1In-Team
3 Parties ConcernedContracted ObjectivesOrganizational Context
Long Term > 3 Interventions
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Business Coaching
Functional vs. PersonalSponso
red
Private
Pers
on
al
Functional
Life Coaching
Career Coaching
Board Room Facilitation
Leadership Development
Business Alignment
Work-Life Balance
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Context-Task Related…
Context
Individual
Task
Context
Individual
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Business Coaching
Pull vs. Push
PushPull
Process
Content
Psychoanalysis
Psychotherapy
Counselling
Training
Management Consulting
Interim Management
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Coaching Interventions
Push: solving someone’s problem for them
Pull: helping someone solvetheir own problem
Process Content
Listening to understand
Reflecting
Paraphrasing / Summarizing
Asking Questions
Making Suggestions
Offering Guidance
Giving Feedback
Giving Advice
Instructing
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Issues…
Board TroublesUndefined StrategyAbsence of LeadershipFunctional Team TensionsCommercial
Underperformance
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Payoffs…
Optimizing Performance
Developing PotentialsBuilding on StrengthsBusiness AlignmentMotivating Effects
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Conditions for Success…
At a Crucial Moment of TransitionOwned by the Management
Integrated with the ContextS.M.A.R.T. Objectives
Open for Learning
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Pitfalls…
Other LN&OD Interventions NeededLast Chance Rescue Plan
Conflict ManagementRemedial CoachingBad News Delivery
Status Sign
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Questions to ask…
• How do you measure the success?
• Which party is the client?
• What training have you had?• What models underpin your
coaching?
• Do you have supervision?• Do you have a coach?
• Why do you coach?
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Open Issues?
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Brussels office:
Patrick SmitsBusiness Coach
email:[email protected]: +32 2 880 91 65fax: +32 2 880 91 66mobile: +32 473 462 376