Customer SupportYou can obtain technical support by using the Support page on the BMC Software Web site or bycontacting Customer Support by telephone or e-mail. To expedite your inquiry, please see "BeforeContacting BMC Software."
Support Web Site
You can obtain technical support from BMC Software 24 hours a day, 7 days a week at http://www.bmc.com/support_home. From this Web site, you can
Read overviews about support services and programs that BMC Software offers:
Find the most current information about BMC Software products
Search a database for problems similar to yours and possible solutions
Order or download product documentation
Report a problem or ask a question
Subscribe to receive e-mail notices when new product versions are released
Find worldwide BMC Software support center locations and contact information, including e-mailaddresses, fax numbers, and telephone numbers
You can also access product documents and search the Knowledge Base for help with an issue athttp://www.sentrysoftware.com
Support by Telephone or E-mail
In the United States and Canada, if you need technical support and do not have access to the Web,call 800 537 1813. Outside the United States and Canada, please contact your local support center forassistance. To find telephone and email contact information for the BMC Software support center thatservices your location, refer to the Contact Customer Support section of the Support page on the BMCSoftware Web site at http://www.bmc.com/support_home.
Before Contacting BMC Software
Before you contact BMC Software, have the following information available so that Customer Supportcan begin working on your problem immediately:
Product information
product name
product version (release number)
license number and password (trial or permanent)
Operating system and environment information machine type operating system type, version, andservice pack or other maintenance level such as:
PUT or PTF
system hardware configuration
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Table of Contents...........................................................................................................................14Installing BMC Performance Manager Express for HP 3PAR
...........................................................................................................................16Adding BMC Performance Manager Express for HP 3PAR to an Element Profile
...........................................................................................................................21Adding Application Classes to an Existing Element
...........................................................................................................................24Deleting Application Classes from an Element
...........................................................................................................................24Removing HP 3PAR Express from the Portal
...........................................................................................................................25Deleting Application Classes from an Element Profile
...........................................................................................................................27Automatically Enabling the Application Classes
...........................................................................................................................28Creating and Importing an Adapter for a BMC Portal Solution
...........................................................................................................................35Managing Baselines and Key Performance Indicators
...........................................................................................................................39Setting Thresholds
...........................................................................................................................42Reporting
...........................................................................................................................43Enabling the Debug Mode
...........................................................................................................................43Disabling Volumes Monitoring
...........................................................................................................................47Battery
...........................................................................................................................47Cage
...........................................................................................................................48Disk Temperature
...........................................................................................................................49Ethernet Port
...........................................................................................................................50Fan
...........................................................................................................................50FC Port
...........................................................................................................................52Internal Disk
...........................................................................................................................52Interface Card
...........................................................................................................................53Magazine
...........................................................................................................................53Memory
...........................................................................................................................54Node
...........................................................................................................................55Physical Disk
...........................................................................................................................57Power Supply
...........................................................................................................................58Processor
...........................................................................................................................59SAS Port
...........................................................................................................................60Storage System
...........................................................................................................................61Storage Pool
...........................................................................................................................63Voltage
...........................................................................................................................64Volume
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...........................................................................................................................66Special Note on Application Collection Status
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BMC Performance Manager Express for HP 3PAR is an agent-less Performance Manager for the BMCPortal environment which monitors all your HP 3PAR storage assets within a centralized managementconsole. All the information concerning storage systems, controllers, cages, nodes, disks andvolumes, etc., are directly displayed in your BMC Framework.
By monitoring all your HP 3PAR storage devices within a centralized management console, you canrespond quickly to performance problems, easily determine capacity requirements, effectively planfor network expansions or also keep an eye on the critical hardware components of HP 3PAR.
BMC Performance Manager Express for HP 3PAR discovers and monitors all the software aspects ofthe storage system (capacity, data traffic, oversubscription, etc.), as well as the hardware aspects ofthe HP 3PAR storage systems (batteries, interface cards, fans, power supplies, temperatures,voltages, etc.) within the Portal framework through a single solution.
The complete storage monitoring solution architecture is composed of the elements represented inthe illustration below:
BMC Performance Manager Express for HP 3PAR – Architecture
Being a Performance Manager specifically designed for BMC Portal, BMC Performance ManagerExpress for HP 3PAR uses the Portal’s web-based interface and features for installing, managing andmonitoring your infrastructure.
For convenience, the product may be called BPM Express for HP 3PAR within the product documentation and onlinehelp.
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BMC Performance Manager Express for HP 3PAR fully supports any HP 3PAR Storage System thatcomes with the embedded SMI-S provider.
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The computer on which you install BMC Performance Manager Express for HP 3PAR should alreadyhave:
1. BMC Performance Manager Portal version 2.5.00
2. Access to an RSM i.e. Remote Service Monitor
The RSM program must be installed on a Windows platform. This can either be same as the serverwhere the Portal is installed or, any other Windows computer on the network.
Once you install BMC Performance Manager Express for HP 3PAR, you can add as many elements asyou require in your monitoring environment.
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The BMC Performance Manager Express for HP 3PARpackage
The file required for the installation of BMC Performance Manager Express for HP 3PAR is:
1. BPM-Express-for-HP-3PAR-<version>.par
The above-mentioned file is valid for installation on Windows, UNIX and Linux.
Please contact your BMC sales representative to purchase the license to use product. The productpackage is to be downloaded from the Sentry Software website on the BMC Performance ManagerExpress for HP 3PAR product page. A trial version is available for free from the Sentry Softwarewebsite.
How it Works
Once BMC Performance Manager Express for HP 3PAR is installed in your Portal environment:
1. To start up the monitoring, add its corresponding application class to an element or elementprofile. The BMC Performance Manager Express for HP 3PAR application classes are listed underthe Storage category.
2. Fill in Properties and Credentials information and click Next.
3. Set the threshold parameters.
4. Click Finish to validate.
Portal Level
BMC Performance Manager Express for HP 3PAR is an agent-less solution designed specifically forBMC Portal. Therefore, it uses/shares/offers all the procedures, features and capabilities offered inthe Portal, like Element Profile, Shared credentials, Adding/Editing/Deleting classes etc.
HP 3PAR Express Level
As described above, you need to enter certain information:
Collection interval
HTTP/HTTPS configuration details depending on the device mode.
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This chapter explains how to install and run BMC Performance Manager Express for HP 3PAR.
As BMC Performance Manager Express for HP 3PAR is a performance manager specifically designedfor the BMC© Portal environment, it uses the Portal’s web-based interface and features for installing,managing and monitoring your Information Technology (IT) infrastructure. The full integration withBMC® Portal provides a single customizable entry point for data from multiple sources and a singleview that enables you to monitor the health and performance of your infrastructure.
Installing BMC PerformanceManager for HP 3PARUploading BMC Performance Manager Express for HP3PAR to BMC Portal1. Place the BPM-Express-for-HP-3PAR-<version>.par file in a known location on your file
system. Log in to the Portal with super-administrator credentials.
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2. Click on Portal, then under Tasks click Performance Managers.
3. Click Upload and then click Browse to open a file selection dialog box.
4. Select BMC PM Express for HP 3PAR by Sentry Software <version> and click Open.
5. Click Upload. The Portal uploads the PAR file to the database, and BPM Express for HP 3PARnow appears as BMC Performance Manager Express for HP 3PAR by Sentry Software in the list ofPerformance Managers.
6. The word Published next to BMC Performance Manager Express for HP 3PAR in thePerformance Manager list indicates that the product is successfully installed. You are now readyto begin using BMC Performance Manager Express for HP 3PAR.
7. In the Portal Configure tab, verify each monitored disk arrays' properties and thresholds valuesto make sure all the necessary settings are properly configured.
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Adding BMC Performance ManagerExpress for HP 3PAR to an ElementProfile1. Log in to the Portal with normal user credentials
2. Click Configure tab > Element Profiles. The Available Profiles page appears. Select the
Profile to which you wish to add the Storage class, and then click Edit.
Selecting a Profile
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3. The selected Element Profile’s Properties page appears. Go to Application Classes > Add.
Adding Application Classes
4. The Element Profile Properties – Add Application Classes page appears. Choose Storagefrom the Select Category drop-down list.
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Selecting the Storage Applicable Class
5. When selecting the category Storage from the drop-down list, all the different HP 3PARapplication classes will be displayed.
6. Select the application class applicable to your system and click Next.
7. On the Properties and Credentials page, enter the information required for monitoring HP3PAR:
Information required to monitor W indow s systems
Input Properties Description
Collection interval Select the polling interval from the drop-down list. Unit: Minutes.
Credentials Enter the username and password used to connect to the HP 3PAR system.
Hostname Enter the hostname or IP address of the HP 3PAR system to be monitored.
Port Enter the port number used by the HP 3PAR SMI-S Agent (default: 5989).
Transport Protocol Select between HTTP or HTTPS transport protocols that will be used for connecting tothe HP 3PAR system.
Unknown Status Management: Define the action to be performed when the PM is unable to detect the status of amonitored device. Possible values:
0 (OK) to set the Status parameter to OK1 (Warning) to trigger a WARNING on the Status parameter (default)2 (Alarm) to trigger an ALARM on the Status parameter
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Oversubscription SituationThreshold (%)
Enter a threshold value (%) for the consumed capacity percentage that will set thesituation parameter to 1 (TRUE) and trigger a warning for thin and oversubscribedstorage pools. This parameter applies only to thin Storage Pool (An Alarm is triggeredwhen the subscribed capacity percent is greater than 100 % and the consumedcapacity is higher than 75 %).
Disable Volumes Monitoring Select "Yes" to disable the volume class.
Debug Mode "Yes" enables the debug mode while "No" disables it. The debug output is stored in afile on the RSM server. The debug file is located at "%RSM_HOME%\RSM(xx)\server\rsm\log\sen*_debug.log".
Missing Device Detection By default, the missing device(s) will be detected and monitored. Setting the optionto No will deactivate the detection and the monitoring of the missing device(s).
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8. After entering the element properties and credentials, you arrive at the final step for adding the BMC Performance Manager Express for HP 3PAR application class: Thresholds, Properties andCredentials.
9. Thresholds are automatically set by BMC Performance Manager Express for HP 3PAR. It isrecommended to keep the default thresholds (or see the Thresholds section). Click Finish.
10. Click Done to save the changes made. The BMC Performance Manager Express for HP 3PARapplication class is now added to all the elements in the selected Element Profile.
Element Profile Properties
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Adding Application Classes to anExisting Element1. In the Configure tab: Click the Element to which you wish to add the HP 3PAR solution and the
Element Properties page appears. Scroll down to Application Classes > Add. Make sure thatthe element's platform is defined as <Storage>.
Adding an Application Class
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2. On the Properties – <Element> – Add Application Classes page > Select Category >Storage.
3. In the Available Application Class list, select the application class applicable to the elementand click Next.
Application Class Properties
4. The Properties and Credentials page appears asking for the information required formonitoring HP 3PAR. Enter the required information.
5. Thresholds are automatically set by BMC Performance Manager Express for HP 3PAR. It isrecommended that you leave the default thresholds as they are. Click Finish. Details on how tomodify thresholds are given in the User Guide.
You can now return to the Status tab to view the monitoring of the element by BMC PerformanceManager Express for HP 3PAR.
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The procedure is the same as for any other Performance Manager on the Portal:
1. Delete all BMC Performance Manager Express for HP 3PAR application classes from all elements
2. Remove BMC Performance Manager Express for HP 3PAR from the Performance Manager list ofthe Portal.
The BMC Performance Manager Express for HP 3PAR cannot be un-installed unless all its applicationclasses are removed from each element.
Deleting Application Classes froman ElementAn application class can be deleted from an element in two ways, just as it could be added throughtwo routes: through Elements or through Element Profile.
If the element was created directly through Elements:
1. Click in the Configure tab > Properties > click on the element.
2. In the Application classes section > click Delete.
3. The Available Application Classes for Removal page appears.
4. Select the HP 3PAR application classes and click Next. It is possible to select more than one at atime.
5. A Changes Saved message appears, confirming that the deletion has been done.
Repeat this procedure on all elements to which HP 3PAR Express application classes are added.
Removing HP 3PAR Express fromthe PortalTo uninstall or remove HP 3PAR Express from the Portal console, follow the same steps as for anyPM on the Portal console:
1. Log in with super-administrator credentials and click on Portal > Performance Managers.
2. Ensure the Performance Managers list shows “0” Elements next to the name: BMC PM Expressfor HP 3PAR by Sentry Software.
3. Select BMC PM Express for HP 3PAR by Sentry Software and click Delete.
4. Confirm deletion of the selected Performance Manager by clicking on Delete.
5. A message displaying successful deletion appears.
BMC PM Express for HP 3PAR by Sentry Software is then completely removed from your BMC Portalenvironment.
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Deleting Application Classes froman Element ProfileAn application class can be deleted from an element in two ways, just as it could be added throughtwo routes: through Elements or through Element Profile.
If the Element Profile route was used, click on Configure tab > Element Profile > select Profile> Edit.
1. Once in the Element Profile Properties page, scroll down to the Application Classes sectionand click on Delete.
2. On the Available Application Classes for Removal page, select all the BMC PerformanceManager Express for HP 3PAR classes (prefix Studio) and click Next.
3. Confirm the deletion of the selected classes by clicking on Delete.
4. A Changes Saved message pops up confirming the deletion of the application classes from thiselement profile.
The selected application classes will be deleted from all elements that were created using this element profile.
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Overview
To integrate a Performance Manager into BMC ProactiveNet, you need to first install and configurethe solution in BMC Portal, automatically enable the application classes and create a specific adapter.An adapter for BMC Portal facilitates pulling of performance data from existing BMC Portal solutionsinto BMC ProactiveNet. Using an Adapter, you can import BMC Portal application classes (provided ina Performance Manager – PM) into BMC ProactiveNet. The Adapter periodically synchronizes theperformance data collected by these application classes into BMC ProactiveNet.
Adapter for BMC PATROL Architecture
Automatically Enabling theApplication ClassesTo automatically enable application classes:
1. Uncompress the BPM-Express-for-HP-3PAR-<version>-PM2BPPM.zip file
2. Copy all the BPM_SENTRYSOFTWARE_HP_3PAR_SOLUTIONSEN_HP3P_MAIN xml filesinto: <BPPM install dir>\ProactiveNet\pw\pronto\systdata\adapter-defaults
3. Restart the BMC ProactiveNet server
You will then have to create and import an adapter for a BMC Portal PM
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Creating and Importing an Adapterfor a BMC Portal Solution
Creating an Adapter for a BMC Portal Solution1. Open the BMC ProactiveNet Administration Console. The BMC ProactiveNet Administration
Console is displayed as shown in the following figure:
Accessing the Administration tab in the Administration Console
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2. Right-click the Adapters folder and select Import Monitor Types and Add Adapter > BMCPortal.
Importing Monitor Types and Adding Adapter
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3. In the Configuration tab, enter the required information:
Setting the connection parameters
In the Instance Name field, enter a name for this instance of the Adapter that will performthe integration of the ‘targeted PM’ into BMC ProactiveNet.
Select the Agent where this instance of the Adapter will be executed
Enter the required information to connect to BMC Portal: BMC Portal Host Name or IPaddress, Port, BMC Portal User Name and Password
To successfully integrate the PM with BMC Proactivenet, the BMC Portal User Account specified musthave at least been used once to log in to BMC Portal and have the HP 3PAR Application Class added toan existing element.
Enter the required information to connect to BMC Portal Datastore: BMC Portal DatastoreHost Name or IP address, Port, and credentials
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4. Click Next to continue
Selecting the Application Classes to import
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5. Select the application class to import and click Next
6. Set the Filter details if needed.
Setting filter details
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7. Click Next to Continue.
8. Set the Auto-sync poll scheduling, if needed.
Scheduling Auto-sync polls
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9. Click Next to continue. The system displays a summary of your settings, click Finish to confirm.The Adapter has been added to the Adapters folder of the Administration Console.
Adapter added to the Adapters folder
10. To see the class instances that have been imported by the Adapter, expand the Adapters folder,right-click the Adapter and select Details.
We strongly recommend that you create a specific adapter for each PM you need to integrate into BMCProactiveNet to enable the update of a single PM independently.
Once created and imported, the Adapter will be displayed in the Devices folder of the BMCProactiveNet Operations Console.
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Managing Baselines and KeyPerformance IndicatorsIn order to facilitate the detection of abnormalities on your monitored environment, BMCProactiveNet calculates baselines per parameter (metrics or attributes) based on values collectedover a specified period of time to determine a normal operating range. When the collected values forthese parameters are out of range, an alert is triggered.
Some parameters are identified by default as Key Performance Indicators and therefore automaticallyincluded in the base lining calculation.
Managing baselines
The baseline is the expected normal operating range for a metric or attribute of a monitor.
The baseline is calculated by collecting the values for a monitor’s attributes and metrics over aspecified time period and establishing a low baseline value (consisting of the 10th percentile of all thevalues for a given time period) and a high baseline value (consisting of the 90th percentile of all thevalues for a given time period), taking a weighted average of these values over time. A higher weightis given to the latest data being factored into the baseline average. The accuracy of the baselineimproves over time.
Requirements for baseline generation
For baselines to be generated for an attribute, that abnormality threshold means that the thresholdexists and is not suppressed. Additionally, if the Key Performance Indicator (KPI) mode is active, only those attributes that have anactive abnormality threshold and are also KPI attributes will have baselines generated for them.
Absolute thresholds (with "outside baseline") or signature thresholds do not satisfy these requirements.
Managing Key Performance Indicators
The KPI attribute of a parameter can be activated or deactivated manually through the BMCProactiveNet Administration Console. In this PM, some parameters or attributes have beendesignated as important indicators of performance (KPIs). We do not recommend that these defaultsettings are modified.
However, advanced users may activate or deactivate KPIs from the BMC ProactiveNet AdministrationConsole.
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To add or remove Key Performance Indicator (KPI) attributes for amonitor type
1. In the Administration Console, from the menu bar, choose Tools > KPI Administration.The KPI Administration dialog box is displayed.
2. From the Monitor Type list, choose the monitor type for which you want to add or remove KPIattributes. A list of attributes for the selected monitor type is displayed.
3. In the KPI column for the attributes that you want to add or remove as Key PerformanceIndicators:
select the KPI check box to add the corresponding attribute as a KPI
deselect the KPI check box to remove the corresponding attribute from the KPIs for thatmonitor type
For complete and detailed information on this procedure, please refer to the BMC ProactiveNet documentation availablefrom BMC Web site.
Parameters for which the system by default calculates baselines as well as parameters considered asKPIs are respectively identified by the following icons:
Baselining
KPI
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BMC Performance Manager Express for HP 3PAR monitors all of the performance metrics and usagestatistics of your HP 3PAR storage systems. (disk space usage, processor utilization, I/Os on thedisks/nodes/volumes, etc). BMC Performance Manager Express for HP 3PAR also enables BMC Portalto monitor computer hardware covering all the physical aspect of the HP 3PAR storage systems(batteries, interface cards, fans, power supplies, temperatures, voltages, etc). It continuouslymonitors the activity of each system and is also able to build reports on past utilization statistics.
This section deals with information on basic configuration and administrative tasks within the BMCPM Express for HP 3PAR by Sentry Software solution.
BMC Performance Manager Express for HP 3PAR by Sentry Software is a Performance Managerspecifically designed for BMC Portal; consequently, it uses the same common features and procedures ofBMC® Portal. This document assumes that the user knows how to use the Portal and therefore explainsprocedures only related to BMC PM Express for HP 3PAR by Sentry Software, and not on how to addElements, Element Profiles etc. Please refer to the BMC Portal documentation for details on how to usethe Portal.
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Setting Thresholds
Whenever relevant, BMC Performance Manager Express for HP 3PAR automatically sets thresholdsfor parameters. If you prefer a more fault-tolerant monitoring, you can modify the thresholds of eachparameter through the Configure tab > Edit Thresholds.
1. In the Configure tab, click:
Storage (<platform>) icon > Thresholds, Properties and Credentials > Edit tomodify the parameter thresholds of several storage objects of an element
Instance icon > Thresholds, Properties and Credentials > Edit to modify the thresholdsof a particular instance
Thresholds, Properties and Credentials
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� Any modification to the thresholds or any other properties of elements created using the
"Element Profile" mode is to be done using the Element Profile route or by clicking "OverrideProfile"
2. Disable the alert conditions in the Status parameter, i.e. un-check the boxes for Warning andAlarm.
Disabling the default alert thresholds on Status
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3. Enable the alert conditions on the parameter by checking the boxes, and manually enter thethreshold values and then click Save.
Modifying threshold values
4. The Success, changes have been saved message indicates that the modifications have beenregistered.
Alerts are displayed by the parameter whose thresholds are modified.
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Reporting
Parameters for which values are cumulative are generally only representative when considered for aspecific period of time. Those values are therefore mostly unusable when displayed in the Status tabof the Portal, since they represent a static number of data collected since the last polling. The valueconsequently changes a lot depending on the exact polling period.
A rather more meaningful way to view cumulative-value parameters would be to create a report tovisualize these values on a hourly or daily basis in total (how many gigabytes have been transmittedeach day, for example).
1. Open the Reports tab
2. Select the HP 3PAR storage system for which you want to obtain received and transmitteddata values
3. Select 2 in the Number of Charts to Display option
4. Select for the Volume Transfer Bytes (GB) parameter for the first chart and Physical DiskTransfer Bytes (GB) for the second chart
5. Define the period of time for which you want to display the values
6. Click Update
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Enabling the Debug Mode
By default, BMC Performance Manager Express for HP 3PAR sends only the most critical information,warning and error messages to the Application Collection Status parameter. Most often, thisinformation is accurate enough to ensure that BMC Performance Manager Express for HP 3PAR isfunctioning properly. If you encounter an issue and wish to report it to customer support, you will beasked to enable the Debug Mode and provide the debug output to the support team.
1. Open the Configure tab
2. Under Tasks, click Elements
3. Select the Element for which a debug output is required and click Edit.
4. Scroll down to Application Classes > click the Application class for which you want toenable the debug mode > click Edit.
5. Select Yes from the drop-down Debug Mode list. By default, BPM Express for HP 3PAR sendsits debug output to: %RSM_HOME%\RSM(xx)\server\rsm\log\sen*_debug.log".
6. Wait for 15 minutes and then disable the debug mode by selecting No.
7. Send the debug file to the support team.
Pay attention to the file size -the debug output of BPM Express for HP 3PAR could be very large if enabled for severaldays.
Disabling Volumes Monitoring
By default, the solution discovers and monitors all volumes in the HP 3PAR storage systems. Discovering and collecting volumes metrics are resource-intensive actions that can create extraworkload on the targeted system. To limit the number of instances created and therefore reduce thesystem resource consumption, administrators can disable the monitoring of all the volumes of asystem.
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To disable Volumes monitoring1. Open the Configure tab
2. Under Tasks, click Elements
3. Select the Element for which you wish to disable volumes monitoring and click Edit.
4. Scroll down to Application Classes > click the Application class for which you want toenable the debug mode > click Edit.
5. Click Thresholds, Properties and Credentials > Edit.
HP 3PAR - Properties
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6. Select Yes from the Disable Volumes Monitoring drop-down list.
HP 3PAR - Disabling Volumes
7. Click Save. The Success, changes have been saved message indicates that the modificationshave been registered.
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This chapter provides detailed information regarding BPM Express for HP 3PAR Application Classes.
Battery
Parameters
Name Description Unit Default AlertConditions
Estimated Run Time Provides an estimation of the time thebattery will continue to operate.
Minutes None
Model Model name of the battery. n/a None
Present Indicates whether the device is stillpresent or not since the last discovery.This parameter is updated at eachdiscovery.
{0 = No; 1 =Yes}
Warning = 0
Serial Number Manufacturer-allocated number used toidentify the battery.
n/a None
Status Information Detailed information about the batterystatus.
n/a None
Status* Status of the battery. {0 = OK; 1 =Degraded; 2 =Failed}
Warning = 1Alarm = 2
Vendor Hardware vendor identifier. n/a None
* Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM.
Cage
Parameters
Name Description Unit Default AlertConditions
Capacity Total amount of space of all the disks inthe cage.
Terabytes (TB) None
Consumed Capacity Percentage Percentage of bytes that is actuallyconsumed in the cage.
Percentage (%) None
Consumed Capacity Number of bytes actually consumed inthe cage.
Terabytes (TB) None
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Name Description Unit Default AlertConditions
Disk Count Number of disks in the cage. n/a None
Model Model name of the cage. Format:ModelName (CageType)
n/a None
Present Indicates whether the device is stillpresent or not since the last discovery.This parameter is updated at eachdiscovery.
{0 = No; 1 =Yes}
Alarm = 0
Serial Number Serial number of the cage. n/a None
Status Information Detailed information about the cagestatus.
n/a None
Status* Status of the cage. {0 = OK; 1 =Degraded; 2 =Failed}
Warning = 1Alarm = 2
Vendor Hardware vendor identifier. n/a None
WWN World Wide Name of the cage. n/a None
* Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM.
Disk Temperature
ParametersName Description Unit Default Alert
Conditions
Temperature Current temperature reading in degreesCelsius.
Degrees Celsius(C°)
None
Temperature Status Status of the temperature sensoraccording to the temperature thresholdssettings.
{0 = OK; 1 =Degraded; 2 =Failed}
Warning = 1Alarm = 2
Temperature Status Information Temperature Status details. n/a None
* Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM.
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Ethernet Port
Parameters
Name Description Unit Default AlertConditions
Full Duplex Indicates whether the port operates infull duplex mode or not (true, false).
n/a None
iSCSI IP Address iSCSI IP Address of the port. n/a None
Link Speed Negotiated of configured link speed(i.e. available bandwidth)
Gigabits/s (Gb/s) None
MAC MAC Address of the port. n/a None
Max Speed Maximum speed of the port Gigabits/s (Gb/s) None
Present Indicates whether the device is stillpresent or not since the last discovery.This parameter is updated at eachdiscovery.
{0 = No; 1 =Yes}
Alarm = 0
Purpose Purpose of the port (Possible valuesare: BackEndOnly| FrontEndOnly|NotRestricted| Unknown)
n/a None
Received Byte Rate Bytes received per second. Megabytes perseconds (MB/s)
None
Received Bytes Bytes received since the last collect. Gigabytes (GB) None
Received Response Time Average response time for receivedoperations.
Milliseconds (ms Warning ≥ 20
Response Time* Average response time for alloperations.
Milliseconds (ms Warning ≥ 20
Sent Byte Rate Bytes send per second. Megabytes perseconds (MB/s)
None
Sent Bytes Bytes sent since the last collect. Gigabytes (GB) None
Sent Response Time Average response time for sentoperations.
Milliseconds (ms Warning ≥ 20
Status Information Detailed information about the portstatus.
n/a None
Status Status of the port. {0 = OK; 1 =Degraded; 2 =Failed}
Warning = 1Alarm = 2
Transfer Byte Rate Total bytes transferred per second(send and received).
Megabytes perseconds (MB/s)
None
Transfer Bytes Sent and received bytes since the lastcollect.
Gigabytes (GB) None
50Ethernet Port
Version 1.0.00
BMC Performance Manager Express for HP 3PAR
Name Description Unit Default AlertConditions
Type Type of the port. Typically 'Ethernet'. n/a None
* Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM.
Fan
Parameters
Name Description Unit Default AlertConditions
Present Indicates whether the device is stillpresent or not since the last discovery.This parameter is updated at eachdiscovery.
{0 = No; 1 =Yes}
Alarm = 0
Speed* Speed of the fan. {0 = Stopped; 1= Medium; 2 =High}
None
Status Information Detailed information about the fanstatus.
n/a None
Status* Status of the fan. {0 = OK; 1 =Degraded; 2 =Failed}
Warning = 1Alarm = 2
* Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM.
FC Port
Parameters
Name Description Unit Default AlertConditions
Bandwidth Utilization Percentage used of the availablebandwidth.
Percentage (%) None
Device Connected Information about the device connectedto the port.
n/a None
Inbound Bandwidth Utilization Percentage used of the available inboundbandwidth.
Percentage (%) None
Link Speed Negotiated or configured link speed (i.e.available bandwidth).
Gigabits/s (Gb/s) None
Max Speed Maximum speed of the port (Gb/s). Gigabits/s (Gb/s) None
51FC Port
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BMC Performance Manager Express for HP 3PAR
Name Description Unit Default AlertConditions
Node WWN World Wide Name address of the nodeto which the port is associated to.
n/a None
Outbound Bandwidth Utilization Percentage used of the availableoutbound bandwidth.
Percentage (%) None
Present Indicates whether the device is stillpresent or not since the last discovery.This parameter is updated at eachdiscovery.
{0 = No; 1 =Yes}
Alarm = 0
Purpose Purpose of the port (Possible values are:BackEndOnly| FrontEndOnly|NotRestricted| Unknown).
n/a None
Received Byte Rate Bytes received per seconds. Megabytes perseconds (MB/s)
None
Received Bytes Bytes received since the last collect. Gigabytes (GB) None
Received Response Time Average response time for receivedoperations.
Milliseconds (ms) Warning ≥ 20
Response Time Average response time for all operations. Milliseconds (ms) Warning ≥ 20
Sent Byte Rate Bytes send per second. Megabytes perseconds (MB/s)
None
Sent Bytes Bytes sent since the last collect. Gigabytes (GB) None
Sent Response Time Average response time for sentoperations.
Milliseconds (ms) Warning ≥ 20
Status Information Detailed information about the portstatus.
n/a None
Status Status of the port. {0 = OK; 1 =Degraded; 2 =Failed}
Warning = 1Alarm = 2
Topology Topology of the port. n/a None
Transfer Byte Rate Total bytes transferred per second (sendand received).
Megabytes perseconds (MB/s)
None
Transfer Bytes Sent and received bytes since the lastcollect.
Gigabytes (GB) None
Type Type of the port. n/a None
WWN World Wide Name address of the port. n/a None
* Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM.
52Internal Disk
Version 1.0.00
BMC Performance Manager Express for HP 3PAR
Internal Disk
Parameters
Name Description Unit Default AlertConditions
Capacity Capacity of the disk. Gigabytes (GB) None
Model Model name of the disk. n/a None
Present Indicates whether the device is stillpresent or not since the last discovery.This parameter is updated at eachdiscovery.
{0 = No; 1 =Yes}
Alarm = 0
Serial Number Manufacturer-allocated number used toidentify the disk.
n/a None
Status Information Detailed information about the diskstatus.
n/a None
Status* Status of the disk. {0 = OK; 1 =Degraded; 2 =Failed}
Warning = 1Alarm = 2
* Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM.
Interface Card
Parameters
Name Description Unit Default AlertConditions
Present Indicates whether the device is stillpresent or not since the last discovery.This parameter is updated at eachdiscovery.
{0 = No; 1 =Yes}
Alarm = 0
Status* Status of the card. {0 = OK; 1 =Degraded; 2 =Failed}
Warning = 1Alarm = 2
Status Information Detailed information about the cardstatus.
n/a None
* Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM.
53Magazine
Version 1.0.00
BMC Performance Manager Express for HP 3PAR
Magazine
Parameters
Name Description Unit Default AlertConditions
Present Indicates whether the device is stillpresent or not since the last discovery.This parameter is updated at eachdiscovery.
{0 = No; 1 =Yes}
Alarm = 0
Status* Status of the magazine. {0 = OK; 1 =Degraded; 2 =Failed}
Warning = 1Alarm = 2
Status Information Detailed information about the magazinestatus.
n/a None
* Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM.
Memory
Parameters
Name Description Unit Default AlertConditions
Model Model name of the memory card. n/a None
Part Number Part number of the memory card. n/a None
Present Indicates whether the device is stillpresent or not since the last discovery.This parameter is updated at eachdiscovery.
{0 = No; 1 =Yes}
Alarm = 0
Serial Number Serial number of the memory card. n/a None
Size Capacity of the memory card. Gigabytes (GB) None
Slot ID Connector ID where the memory card isinserted.
n/a None
Slot Number of the slot where the memorycard is inserted.
n/a None
Status Information Detailed information about the memorystatus.
n/a None
54Memory
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BMC Performance Manager Express for HP 3PAR
Name Description Unit Default AlertConditions
Status* Status of the memory. {0 = OK; 1 =Degraded; 2 =Failed}
Warning = 1Alarm = 2
Vendor Hardware vendor identifier. n/a None
* Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM.
Node
Parameters
Name Description Unit Default AlertConditions
HP 3PAR OS Version Node kernel version. n/a None
Is Cluster Node Indicates whether the node is part of acluster or not. (Possible values are: true,false).
n/a None
LED Status Information Detailed information about the LEDstatus.
n/a None
LED Status Status of the LED of the node. {0 = OK; 1 =Degraded; 2 =Failed}
Warning = 1Alarm = 2
Master Node Indicates whether the node is a masternode or not. (Possible values are: true,false).
n/a None
Memory Usage Percentage of memory currently used inthe node.
Percentage (%) None
Model Model name of the node. n/a None
Online Indicates whether the node is online ornot. (Possible values are: true, false).
n/a None
Operation Rate Total number of operations per second. Operations/s None
Present Indicates whether the device is stillpresent or not since the last discovery.This parameter is updated at eachdiscovery.
{0 = No; 1 =Yes}
Alarm = 0
Processor Utilization Percentage of utilization of the CPUresource.
Percentage (%) None
Read Byte Rate Bytes read per second from the nodesince the last collect.
Megabytes perseconds (MB/s)
None
Read Bytes Bytes read since the last collect. Gigabytes (GB) None
55Node
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Name Description Unit Default AlertConditions
Read Cache Hit Ratio Percentage of cache hit for readoperations.
Percentage (%) None
Read Operation Rate Number of read operations per second. Operations/s None
Read Response Time Average response time for readoperations.
Milliseconds (ms) Warning > 30Alarm ≥ 100
Response Time Average response time for all operations. Milliseconds (ms) Warning > 30Alarm ≥ 100
Serial Number Serial number of the node n/a None
Status Information Detailed information about the nodestatus.
n/a None
Status* Status of the node. {0 = OK; 1 =Degraded; 2 =Failed}
Warning = 1Alarm = 2
Total Memory Total amount of memory of the node. Gigabytes (GB) None
Transfer Byte Rate* Total bytes read and written per secondto the node.
Megabytes perseconds (MB/s)
None
Transfer Bytes Read and written bytes to the node sincethe last collect.
Gigabytes (GB) None
Vendor Hardware vendor identifier. n/a None
Write Byte Rate Bytes written per second from the nodesince the last collect.
Megabytes perseconds (MB/s)
None
Write Bytes Bytes written since the last collect. Gigabytes (GB) None
Write Cache Hit Ratio Percentage of cache hit for writeoperations.
Percentage (%) None
Write Operation Rate Number of written operations persecond.
Operations/s None
Write Response Time Average response time for writeoperations.
Milliseconds (ms) Warning > 30Alarm ≥ 100
* Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM.
For detailed information about KPI, see Managing Baselines and Key Performance Indicators.
Physical Disk
Parameters
Name Description Unit Default AlertConditions
Capacity Size of the physical disk. Gigabytes (GB) None
56Physical Disk
Version 1.0.00
BMC Performance Manager Express for HP 3PAR
Name Description Unit Default AlertConditions
Chunklet Count Number of chunklet in the physical disk. n/a None
Chunklet Size Size of the chunklet. n/a None
Consumed Capacity Percentage Percentage of bytes that is actuallyconsumed in the physical disk.
Percentage (%) None
Consumed Capacity Number of bytes actually consumed inthe physical disk.
Gigabytes (GB) None
CPGs List of associated common provisioninggroups.
n/a None
Disk Interconnect Type Type of interconnection with the physicaldisk.
n/a None
Disk Time Utilization Percentage of utilization of the diskresource.
Percentage (%) None
Disk Type Type of the physical disk (FC | NL |SSD).
n/a None
Errors Per Day Number of correctable and uncorrectableread and write
Errors Warning ≥ 3 to99Alarm ≥ 100
Model Model name of the node. n/a None
Operation Rate Total number of operation per second. Operations/s None
Present Indicates whether the device is stillpresent or not since the last discovery.This parameter is updated at eachdiscovery.
{0 = No; 1 =Yes}
Alarm = 0
Queue Length Pending operations queue length. Operations None
Read Bytes Bytes read since the last collect. Gigabytes (GB) None
Read Byte Rate Bytes read per second from the physicaldisk since the last collect.
Megabytes perseconds (MB/s)
Warning > 30Alarm ≥ 100
Read Operation Rate Number of read operations per second. Operations/s Warning > 30Alarm ≥ 100
Read Response Time Average response time for readoperations.
Milliseconds (ms) Warning > 20Alarm ≥ 100
Response Time Average response time for all operations. Milliseconds (ms) Warning > 20Alarm ≥ 100
RPM Drive speed provided by revolutions perminute.
RPM None
Serial Number Serial number of the physical disk. n/a None
Size Size of the physical disk. n/a None
Status Information Detailed information about the physicaldisk status.
n/a None
57Physical Disk
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BMC Performance Manager Express for HP 3PAR
Name Description Unit Default AlertConditions
Status* Status of the physical disk. {0 = OK; 1 =Degraded; 2 =Failed}
Warning = 1Alarm = 2
Transfer Bytes Read and written bytes to the node sincethe last collect.
Gigabytes (GB) None
Transfer Byte Rate* Total bytes read and written per secondto the node.
Megabytes perseconds (MB/s)
None
Vendor Hardware vendor identifier. n/a None
Write Bytes Bytes written since the last collect. Gigabytes (GB) None
Write Byte Rate Bytes written per second from thephysical disk since the last collect.
Megabytes perseconds (MB/s)
None
Write Operation Rate Number of written operations persecond.
Operations/s None
Write Response Time Average response time for writeoperations.
Milliseconds (ms) Warning > 20Alarm ≥ 100
WWN World Wide Name of the physical disk. n/a None
* Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM.
Power Supply
Parameters
Name Description Unit Default AlertConditions
AC Status AC status of the power supply. {0 = OK; 1 =Degraded; 2 =Failed}
Warning = 1Alarm = 2
DC Status DC status of the power supply. {0 = OK; 1 =Degraded; 2 =Failed}
Warning = 1Alarm = 2
Model Model name of the device. n/a None
Part Number Power supply part number. n/a None
Present Indicates whether the device is stillpresent or not since the last discovery.This parameter is updated at eachdiscovery.
{0 = No; 1 =Yes}
Alarm = 0
Serial Number Serial number of the power supply. n/a None
58Power Supply
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BMC Performance Manager Express for HP 3PAR
Name Description Unit Default AlertConditions
Status Information Detailed information about the powersupply status.
n/a None
Status* Status of the power supply. {0 = OK; 1 =Degraded; 2 =Failed}
Warning = 1Alarm = 2
Vendor Hardware vendor identifier. n/a None
* Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM.
Processor
Parameters
Name Description Unit Default AlertConditions
Bus Speed Speed of the bus. Megahertz (Mhz) None
Enabled Core Count Number of processor cores. n/a None
Mac Clock Speed Maximum speed of the processor. Gigahertz (Ghz) None
Model Model name of the device. n/a None
Present Indicates whether the device is stillpresent or not since the last discovery.This parameter is updated at eachdiscovery.
{0 = No; 1 =Yes}
Alarm = 0
Processor Role Role of the processor. n/a None
Status Information Detailed information about the processorstatus.
n/a None
Status* Status of the processor. {0 = OK; 1 =Degraded; 2 =Failed}
Warning = 1Alarm = 2
Vendor Hardware vendor identifier. n/a None
* Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM.
59SAS Port
Version 1.0.00
BMC Performance Manager Express for HP 3PAR
SAS Port
Parameters
Name Description Unit Default AlertConditions
Bandwidth Utilization Percentage used of the availablebandwidth.
Percentage (%) None
Device Connected Information about the device connectedto the port.
n/a None
Inbound Bandwidth Utilization Percentage used of the available inboundbandwidth.
Percentage (%) None
Link Speed Negotiated or configured link speed (i.e.available bandwidth).
Gigabits/s (Gb/s) None
Max Speed Maximum speed of the port. Gigabits/s (Gb/s) None
Outbound Bandwidth Utilization Percentage used of the availableoutbound bandwidth.
Percentage (%) None
Packet Received Total number of packets received persecond.
Packets/s None
Packet Transferred Total number of packets transmitted persecond.
Packets/s None
Present Indicates whether the device is stillpresent or not since the last discovery.This parameter is updated at eachdiscovery.
{0 = No; 1 =Yes}
Alarm = 0
Purpose Purpose of the port (Possible values are:BackEndOnly| FrontEndOnly|NotRestricted| Unknown).
n/a None
Received Byte Rate Bytes received per second. Megabytes perseconds (MB/s)
None
Received Bytes Bytes received since the last collect. Gigabytes (GB) None
Received Response Time Average response time for receivedoperations.
Milliseconds (ms) Warning ≥ 20
Response Time* Average response time for all operations. Milliseconds (ms) Warning ≥ 20
Sent Byte Rate Bytes sent per second. Megabytes perseconds (MB/s)
None
Sent Bytes Bytes sent since the last collect. Gigabytes (GB) None
Sent Response Time Average response time for sentoperations.
Milliseconds (ms) Warning ≥ 20
Status Information Detailed information about the portstatus.
n/a None
60SAS Port
Version 1.0.00
BMC Performance Manager Express for HP 3PAR
Name Description Unit Default AlertConditions
Status Status of the port. {0 = OK; 1 =Degraded; 2 =Failed}
Warning = 1Alarm = 2
Topology Topology of the port. n/a None
Transfer Byte Rate* Total bytes transferred per second (sentand received).
Megabytes perseconds (MB/s)
None
Transfer Bytes Sent and received bytes since the lastcollect.
Gigabytes (GB) None
Type Type of the port. n/a None
WWN World Wide Name address of the nodeto which the port is associated to.
n/a None
* Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM.
Storage System
Parameters
Name Description Unit Default AlertConditions
FQDN Fully Qualified Domain Name of thestorage system.
n/a None
IPv4 Address IPv4 Address of the storage system. n/a None
IPv6 Address IPv6 Address of the storage system. n/a None
Model Model name of the device. n/a None
Operation Rate Total number of operations per second. Operations/s None
Port Count Number of ports on the storage system.Note: This value can be used to knowthe number of required licenses for themonitoring system.
Ports None
Power Consumption Power consumed by the storage system. Watts None
Present Indicates whether the device is stillpresent or not since the last discovery.This parameter is updated at eachdiscovery.
{0 = No; 1 =Yes}
Alarm = 0
Read Operation Rate Number of read operations per second. Operations/s None
Received Byte Rate Bytes received per seconds. Megabytes perseconds (MB/s)
None
61Storage System
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BMC Performance Manager Express for HP 3PAR
Name Description Unit Default AlertConditions
Received Bytes Bytes received since the last collect Gigabytes (GB) None
Received Response Time Average response time for receivedoperations.
Operations/s Warning > 30Alarm ≥ 100
Response Time Average response time for all operations. Milliseconds (ms) Warning > 30Alarm ≥ 100
Sent Byte Rate Bytes sent per seconds. Megabytes perseconds (MB/s)
None
Sent Bytes Bytes sent since the last collect. Gigabytes (GB) None
Sent Response Time Average response time for sentoperations.
Milliseconds (ms) Warning > 30Alarm ≥ 100
Serial Number Serial number of the storage system. n/a None
Status Information Detailed information about the storagesystem status.
n/a None
Status Status of the storage system. {0 = OK; 1 =Degraded; 2 =Failed}
Warning = 1Alarm = 2
StoreServ Version Version of the storage system. n/a None
Transfer Byte Rate* Total bytes transferred per second (sentand received).
Megabytes perseconds (MB/s)
None
Transfer Bytes Bytes transferred since the last collect. Gigabytes (GB) None
Vendor Hardware vendor identifier. n/a None
Write Operation Rate Number of write operations per second. Operations/s None
WWN World wide name of the storage system. n/a None
* Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM.
For detailed information about KPI, see Managing Baselines and Key Performance Indicators.
Storage Pool
Parameters
Name Description Unit Default AlertConditions
Available Capacity Percentage Percentage of capacity not consumed inthe storage pool.
Percentage (%) None
Available Capacity Total capacity not consumed in thestorage pool.
Terabytes (TB) None
62Storage Pool
Version 1.0.00
BMC Performance Manager Express for HP 3PAR
Name Description Unit Default AlertConditions
Capacity The total amount of space for all thedisks in the storage pool.
Terabytes (TB) None
Consumed Capacity Percentage Percentage of bytes that is actuallyconsumed in the storage pool.
Percentage (%) None
Consumed Capacity Number of bytes actually consumed inthe storage pool.
Terabytes (TB) None
Estimated Free System Space Free space available in the storage pool. Gigabytes (GB) None
Operation Rate Total number of operations per second. Operations/s None
Oversubscription Situation* This metric reports an oversubscriptionsituation, that is when:
1. The storage pool is configured for thinprovisioning (“thin storage pool”)
2. the Subscribed Capacity Percentageparameter is greater than 100%, and
3. the Consumed Capacity Percentageparameter is greater than 75%
Such situation is highly critical becausethe inability to allocate additional spaceto a volume when requested by thesubscriber host will lead to catastrophicdata loss and corruption.
(0 = No; 1 =Yes)
Alarm = 1An alarm istriggered whentheoversubscriptionconditions aremet.
Pool Type Type of the pool. n/a None
RAID Type RAID type of the storage pool. n/a None
Read Byte Rate Bytes read per second from the storagepool since the last collect.
Megabytes perseconds (MB/s)
None
Read Bytes Bytes read since the last collect. Terabytes (TB) None
Read Operation Rate Number of read operations per second. Operations/s None
Size Actual size of the storage pool (rawcapacity).
n/a None
Subscribed Capacity Percentage Ratio between the subscribed capacityand the storage pool capacity. Canexceed 100% for thin pools, thereforecalled oversubscribed.
Percentage (%) None
Subscribed Capacity Sum of the host visible capacity formapped volumes. Can be greater thanthe actual capacity of the disk folderwhen using thin provisioning.
Terabytes (TB) None
Transfer Byte Rate* Total bytes read and written per secondto the storage pool.
Megabytes perseconds (MB/s)
None
Transfer Bytes Bytes transferred since the last collect. Terabytes (TB) None
Volume Count Number of volumes in the storage pool. Volumes None
63Storage Pool
Version 1.0.00
BMC Performance Manager Express for HP 3PAR
Name Description Unit Default AlertConditions
Write Byte Rate Bytes written per second from thestorage pool since the last collect.
Megabytes perseconds (MB/s)
None
Write Bytes Bytes written since the last collect. Terabytes (TB) None
Write Operation Rate Number of write operations per second. Operations/s None
* Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM.
Voltage
Parameters
Name Description Unit Default AlertConditions
Part Number Part number of the voltage sensor. n/a None
Voltage* Status of the voltage sensor accordingto the voltage thresholds settings.
Megavolt (mV) None
Voltage Status Information Voltage Status details. n/a None
Voltage Status* Voltage reported by the voltage sensor. {0 = OK; 1 =Degraded; 2 =Failed}
Warning = 1Alarm = 2
Voltage Thresholds Thresholds of the voltage sensor. n/a None
* Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM
64Voltage
Version 1.0.00
BMC Performance Manager Express for HP 3PAR
Volume
Parameters
Name Description Unit Default AlertConditions
Associated Controllers Controller node used to access thevolume.
n/a None
Associated Ports Front end ports used to access thevolume.
n/a None
Backup Controller Name of the backup node. n/a None
Consumed Capacity Percentage Percentage of capacity not consumed inthe volume.
Percentage (%) None
Consumed Capacity Number of bytes actually consumed inthe volume.
Gigabytes (GB) None
Current Controller Name of the master node. n/a None
Host Visible Capacity Amount of capacity exposed to the hostin GB (i.e. subscribed capacity).
Gigabytes (GB) None
Hosts Hosts connected to the volume. n/a None
Mapped Indicates whether the volume is mappedto a host (Possible values are: Mapped,Not Mapped).
n/a None
NAAID Network Address Authority ID of thevolume.
n/a None
Operation Rate* Total number of operations per second. Operations/s None
Provisioning Type Describe the provisioning type of thevolume (Possible values are: Thin, Full,Peer, Unknown).
n/a None
RAID Level RAID level of the volume. n/a None
Read Byte Rate Bytes read per second from the volumesince the last collect.
Megabytes perseconds (MB/s)
None
Read Operation Rate Number of read operations per second. operations/s None
Read Bytes Bytes read since the last collect. Gigabytes (GB) None
Read Response Time Average response time for readoperations.
Milliseconds (ms) Warning > 10
Response Time Average response time for all operations. Milliseconds (ms) Warning > 10
Time Since Last Activity Number of days since any activityoccurred on the volume.
Days None
65Volume
Version 1.0.00
BMC Performance Manager Express for HP 3PAR
Name Description Unit Default AlertConditions
Transfer Byte Rate* Total bytes read and written per secondto the volume.
Megabytes perseconds (MB/s)
None
Transfer Bytes Bytes transferred since the last collect. Gigabytes (GB) None
Type Type of the volume (Possible values are:Base, Virtual Copy, Physical Copy,Remote Copy).
n/a None
Write Byte Rate Bytes written per second from thevolume since the last collect.
Megabytes perseconds (MB/s)
None
Write Bytes Bytes written since the last collect. Gigabytes (GB) None
Write Operation Rate Number of write operations per second. Operations/s None
Write Response Time Average response time for writeoperations.
Milliseconds (ms) Warning > 10
WWN World wide name of the volume. n/a None
* Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM
66Volume
Version 1.0.00
BMC Performance Manager Express for HP 3PAR
Special Note on ApplicationCollection StatusThis Boolean parameter shows the status of the application and its ability to collect data. A value ofFalse means that the RSM cannot communicate with or collect information for the application classon the element.
68
Version 1.0.00
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You can obtain technical support by using the Support page on the BMC Software Web site or bycontacting Customer Support by telephone or e-mail. To expedite your inquiry, please see "BeforeContacting BMC Software."
Support Web SiteYou can obtain technical support from BMC Software 24 hours a day, 7 days a week at http://www.bmc.com/support_home. From this Web site, you can
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find the most current information about BMC Software products
search a database for problems similar to yours and possible solutions
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find worldwide BMC Software support center locations and contact information, including e-mailaddresses, fax numbers, and telephone numbers
Support by Telephone or E-mailIn the United States and Canada, if you need technical support and do not have access to the Web,call 800 537 1813. Outside the United States and Canada, please contact your local support centerfor assistance. To find telephone and e-mail contact information for the BMC Software support centerthat services your location, refer to the Contact Customer Support section of the Support page on theBMC Software Web site at http://www.bmc.com/support_home.
Before Contacting BMC SoftwareBefore you contact BMC Software, have the following information available so that Customer Supportcan begin working on your problem immediately:
� Product informationproduct name
product version (release number)
license number and password (trial or permanent)
Operating system and environment informationmachine type
operating system type, version, and service pack or other maintenance level such as PUT or PTF
system hardware configuration
serial numbers
related software (database, application, and communication) including type, version, and servicepack or maintenance level
Sequence of events leading to the problem
Index 69
Version 1.0.00
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Index
- A -Abnormalities 35
Action
Configure 21Adapter
Add 28
Create 28Alarm 39
Alert conditions 39
Application Classes 27
Add 16, 21
Battery 47
Cage 47
Delete 24
Disk Temperature 48
Ethernet Port 49
Fan 50
FC Port 50
Interface Card 52
Internal Disk 52
Magazine 53
Memory 53
Node 54
Physical Disk 55
Power Supply 57
Processor 58
Remove 25
SAS Port 59
Storage Pool 61
Storage System 60
Voltage 63
Volume 64
- B -Baselines
BMC ProactiveNet Performance Management 35
Generation 35
Manage 35
Requirements 35BMC
ProactiveNet Performance Management 28
BMC ProactiveNet Performance Management
Abnormalities 35
Baselines 35
Key Performance Indicators 35
KPI 35
- C -Category 16
Contact
BMC Software 68Credentials 21
- D -Data
Received 42
Transmitted 42Debug Mode
Enable 43
List 43Disable
Volumes Monitoring 43
- E -Element Profiles
Properties 16
- F -Files
.par 14
- G -Generate
Baselines 35Getting Started 10
- H -How it works 12
Index 70
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- I -Install / Un-install 21
Add 16
BMC Performance Manager for NetApp Filers 14, 16
Delete 24, 25
Introduction 14
Remove 24, 25
Upload 14Integration Service Agent 28
- K -Key Performance Indicators
BMC ProactiveNet Performance Management 35
Manage 35KPI
BMC ProactiveNet Performance Management 35
Manage 35
- M -Manage
Baselines 35
Key Performance Indicators 35
KPI 35Monitor Type 28
- N -NetApp Filers Express Level 12
- O -Operating Systems
Linux 12
UNIX 12
Windows 12Overview 6
- P -Package 12
Parameters
AC Status 57
Application Collection Status 66
Associated Controllers 64
Associated Ports 64
Available Capacity 61
Available Capacity Percentage 61
Backup Controller 64
Bandwidth Utilization 50, 59
Bus Speed 58
Capacity 47, 52, 55, 61
Chunklet Count 55
Chunklet Size 55
Consumed Capacity 47, 55, 61, 64
Consumed Capacity Percentage 47, 55,61, 64
CPGs 55
Current Controller 64
DC Status 57
Device Connected 50, 59
Disk Count 47
Disk Interconnect Type 55
Disk Time Utilization 55
Disk Type 55
Enabled Core Count 58
Errors Per Day 55
Estimated Free System Space 61
Estimated Run Time 47
FQDN 60
Full Duplex 49
Host Visible Capacity 64
Hosts 64
HP 3PAR OS Version 54
Inbound Bandwidth Utilization 50, 59
IPv4 Address 60
IPv6 Address 60
Is Cluster Node 54
iSCSI IP Address 49
LED Status 54
LED Status Information 54
Link Speed 49, 50, 59
MAC 49
Mac Clock Speed 58
Mapped 64
Master Node 54
Max Speed 49, 50, 59
Memory Usage 54
Model 47, 52, 53, 54, 55, 57, 58, 60
NAAID 64
Index 71
Version 1.0.00
BMC Performance Manager Express for HP 3PAR
Parameters
Node WWN 50
Online 54
Operation Rate 54, 55, 60, 61, 64
Outbound Bandwidth Utilization 50, 59
Oversubscription Situation 61
Packet Received 59
Packet Transferred 59
Part Number 53, 57, 63
Pool Type 61
Port Count 60
Power Consumption 60
Present 47, 49, 50, 52, 53, 54, 55, 57, 58,59, 60
Processor Role 58
Processor Utilization 54
Provisioning Type 64
Purpose 49, 50, 59
Queue Length 55
RAID Level 64
RAID Type 61
Read Byte Rate 54, 55, 61, 64
Read Bytes 54, 55, 61, 64
Read Cache Hit Ratio 54
Read Operation Rate 54, 55, 60, 61, 64
Read Response Time 54, 55, 64
Received Byte Rate 49, 50, 59, 60
Received Bytes 49, 50, 59, 60
Received Response Time 49, 50, 59, 60
Response Time 49, 50, 54, 55, 59, 60, 64
RPM 55
Sent Byte Rate 49, 50, 59, 60
Sent Bytes 49, 50, 59, 60
Sent Response Time 49, 50, 59, 60
Serial Number 47, 52, 53, 54, 55, 57, 60
Size 53, 55, 61
Slot 53
Slot ID 53
Speed 50
Status 39, 47, 49, 50, 52, 53, 54, 55, 57,58, 59, 60
Status Information 47, 49, 50, 52, 53, 54,55, 57, 58, 59, 60
StoreServ Version 60
Subscribed Capacity 61
Subscribed Capacity Percentage 61
Temperature 48
Temperature Status 48
Temperature Status Information 48
Time Since Last Activity 64
Topology 50, 59
Total Memory 54
Transfer Byte Rate 49, 50, 54, 55, 59, 60,61, 64
Transfer Bytes 49, 50, 54, 55, 59, 60, 61,64
Type 49, 50, 59, 64
Vendor 47, 53, 54, 55, 57, 58, 60
Voltage 63
Voltage Status 63
Voltage Status Information 63
Voltage Thresholds 63
Volume Count 61
Write Byte Rate 54, 55, 61, 64
Write Bytes 54, 55, 61, 64
Write Cache Hit Ratio 54
Write Operation Rate 54, 55, 60, 61, 64
Write Response Time 54, 55, 64
WWN 47, 50, 55, 59, 60, 64Performance Manager 6, 14
Platforms 8
Windows 10Portal level 12
Product information 68
Properties
Collection interval 16
Credentials 16
Debug Mode 16
Disable LUNs Monitoring 16
Disable Volumes Monitoring 16
Element 21
Hostname 16
IP Address 16
Missing Device Detection 16
Partner Hostname 16
Port 16
Transport Protocol 16
- R -Reference Guide
Introduction 47Remote Service Monitor 10
Reporting 42
Requirements 10
RSM 10
Index 72
Version 1.0.00
BMC Performance Manager Express for HP 3PAR
- S -Storage 16
Support
Customer Support 68
Debug Mode 43
Support Web Site 68
- T -Threshold 16, 21
Edit 39
Setting 39
- V -Volumes
Disable Monitoring 43
- W -Warning 39
About BMC® SoftwareBMC Software helps leading companies around the world put technology at theforefront of business transformation, improving the delivery and consumption of digitalservices. From mainframe to cloud to mobile, BMC delivers innovative IT managementsolutions that have enabled more than 20,000 customers to leverage complextechnology into extraordinary business performance—increasing their agility andexceeding anything they previously thought possible. For more information about BMC
Software, visit www.bmc.com.
About Sentry Software™Sentry Software, a strategic Technology Alliance Partner of BMC Software, providescomprehensive multi-platform monitoring solutions that enable management of thehardware and software aspects of all servers and SANs and covering up to 100 % ofcustom applications within the BMC ProactiveNet Performance Managementenvironment. Sentry Software also develops adapters for BMC Atrium Orchestrator thatenables IT administrators to automate the execution of common requests and tasksthat occur in the daily course of IT operations. Combined with BMC’s servers andnetwork automation tools, the adapters allow IT administrators to implementprovisioning and decommissioning workflows that cover all layers of their ITinfrastructure. Finally, Sentry Software designs connectors that bring storage capacitymetrics into BMC Capacity Optimization to ensure IT administrators that their storageinfrastructure is properly sized for their current and future needs.The combination of its monitoring, automation, and capacity optimization capabilitiesfor IT infrastructures, makes Sentry Software a key-partner in the storage managementmarketplace. For more information about Sentry Software, please visitwww.sentrysoftware.com.