Download - Body language session 1
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Understanding body languagesession 1
Beyond words…
Introduction
Non-verbal communicati
on
Head movemen
t(e.g. nodding)
Eyemovement(e.g.wink
ing)
Hand movemen
t(e.g. Waving)
Facial expression(e.g.frow
n)
Postures(e.g.slouch
ing)
Closeness(e.g.invad
ing someone’s space)
Learning Outcomes
On successful completion of this session, you will
be able to:
Develop understanding of non-verbal
communication;
Realise the importance of body language;
Illustrate how body talks with face.
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BODILY SPEAKING…
According to the social anthropologist, Edward T. Hall, in
a normal conversation, less than 35% of the social
meanings is actually transmitted by words.
So, at least 65% of it is conveyed through the body (non-
verbal channel).
Communication researcher Mehrabian found only 7% of a
message’s effect are carried by words; listeners receive the
other 93% through non-verbal means.
Definitions
Body language is a form of non-verbal communication,
consisting of body pose, gestures, and eye movements.
Non-verbal signals are unconscious parts of our
behaviour.
It is the non-spoken communication that goes on in
every face-to-face encounter.
Positive
Body Language
Types of body language
Smiling NoddingLooking toward someone
Negative
Body Language
Clenching fists
Rolling eyes and looking away
Crossing arms
Do’s and Don’ts
Smile (universal)
Don’t cross arms/legs (defensive)
Have eye contact, but don’t stare
Don’t stand too close (personal space)
Keep a positive and open attitude
Magic face
Cannot be easily hidden
Important source of non-verbal
information
Conveys variety of emotions
Magic face
Head movement
Eye movement
Facial expressions
Ears
Nose
Lips and mouth
Head movement
Shaking head
-’No’ in most countries;
-’Yes’ in Bulgaria, parts of Greece, Iran
Nodding head
- ‘Yes’ in most countries;
- ‘No’ in Bulgaria, parts of Greece, Iran
Eye movement
Centred focused
Looking up thinking
Looking down guilty
Looking away bored
Rubbing eyes tiredness
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Facial expressions
Happy
Sad
Angry
Tired
Confused
“I lost my wallet!”
“I can’t believe it! That is unfair!”
“I got an A in Maths!”
“It’s been a long day. I can’t keep my eyes open.!”
“I don’t know what to do.”
Facial expression
anger fear joy sorrow contempt surprise disgust
Ears
Ear cupping Speak up
Ear rubbing I don’t wish to hear that
Ear covering Stop that noise
Nose
Nose holding Something smells bad
Nose pointing Me (Japan)
Nose kiss Friendly welcome (Arab)
Nose wrinkle disgust
Lips and mouth
Lips biting angry
Lips kissing love
Lips touching with finger be quiet
Lips wide open surprise
Lips and mouth
Mouth clasp I should not have said that
Mouth fan My mouth is hot
Mouth shrug Disclaimer (western world)
Mouth smile pleasure
Crossing at the Knee
I am very relaxed.
Language of the Legs and Feet
Ankle on Knee
I I am assertively relaxed.
Leg Lock Position
I am slinkily relaxed.
Foot Tapping or Wagging
Bored/nervous
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THANKS! AND …..
* YOUR
* thoughts
* experiences
* questions