Transcript
Page 1: Body language session 1

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Understanding body languagesession 1

Beyond words…

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Introduction

Non-verbal communicati

on

Head movemen

t(e.g. nodding)

Eyemovement(e.g.wink

ing)

Hand movemen

t(e.g. Waving)

Facial expression(e.g.frow

n)

Postures(e.g.slouch

ing)

Closeness(e.g.invad

ing someone’s space)

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Learning Outcomes

On successful completion of this session, you will

be able to:

Develop understanding of non-verbal

communication;

Realise the importance of body language;

Illustrate how body talks with face.

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BODILY SPEAKING…

According to the social anthropologist, Edward T. Hall, in

a normal conversation, less than 35% of the social

meanings is actually transmitted by words.

So, at least 65% of it is conveyed through the body (non-

verbal channel).

Communication researcher Mehrabian found only 7% of a

message’s effect are carried by words; listeners receive the

other 93% through non-verbal means.

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Definitions

Body language is a form of non-verbal communication,

consisting of body pose, gestures, and eye movements.

Non-verbal signals are unconscious parts of our

behaviour.

It is the non-spoken communication that goes on in

every face-to-face encounter.

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Positive

Body Language

Types of body language

Smiling NoddingLooking toward someone

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Negative

Body Language

Clenching fists

Rolling eyes and looking away

Crossing arms

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Do’s and Don’ts

Smile (universal)

Don’t cross arms/legs (defensive)

Have eye contact, but don’t stare

Don’t stand too close (personal space)

Keep a positive and open attitude

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Magic face

Cannot be easily hidden

Important source of non-verbal

information

Conveys variety of emotions

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Magic face

Head movement

Eye movement

Facial expressions

Ears

Nose

Lips and mouth

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Head movement

Shaking head

-’No’ in most countries;

-’Yes’ in Bulgaria, parts of Greece, Iran

Nodding head

- ‘Yes’ in most countries;

- ‘No’ in Bulgaria, parts of Greece, Iran

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Eye movement

Centred focused

Looking up thinking

Looking down guilty

Looking away bored

Rubbing eyes tiredness

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Facial expressions

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Happy

Sad

Angry

Tired

Confused

“I lost my wallet!”

“I can’t believe it! That is unfair!”

“I got an A in Maths!”

“It’s been a long day. I can’t keep my eyes open.!”

“I don’t know what to do.”

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Facial expression

anger fear joy sorrow contempt surprise disgust

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Ears

Ear cupping Speak up

Ear rubbing I don’t wish to hear that

Ear covering Stop that noise

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Nose

Nose holding Something smells bad

Nose pointing Me (Japan)

Nose kiss Friendly welcome (Arab)

Nose wrinkle disgust

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Lips and mouth

Lips biting angry

Lips kissing love

Lips touching with finger be quiet

Lips wide open surprise

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Lips and mouth

Mouth clasp I should not have said that

Mouth fan My mouth is hot

Mouth shrug Disclaimer (western world)

Mouth smile pleasure

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Crossing at the Knee

I am very relaxed.

Language of the Legs and Feet

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Ankle on Knee

I I am assertively relaxed.

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Leg Lock Position

I am slinkily relaxed.

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Foot Tapping or Wagging

Bored/nervous

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THANKS! AND …..

* YOUR

* thoughts

* experiences

* questions


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