Download - Body language ppt
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Body Language
BY
Mrs. Rashmi Shahu
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7 % VERBAL (Conveyed through words)
38 % VOCAL (intonation , pitch, pauses , etc)
55 % NON VERBAL (body language)
What's your body telling you?Body language: The gestures, poses, movements, and
expressions that a person uses to communicate.
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In today,s hard world you don’t just have to be able to “TALK
THE TALK” you’ve got to “WALK THE TALK”
How to trigger positive emotions
How to ensure you are not interrupted
How to create instant rapport and trust
How to know when someone is lying
How to deal with rude and aggressive people
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Five types of body language:
• eye contact
• facial expression
• gestures
• posture and stance
• space relationship
Body Language
KINESICS PROXEMICS HAPTICS
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EYES
“Eyes are so transparent
that through them
one sees the soul”
“Look a person in the
Eye when you
Talk to him”
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EYE CONTACT
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GAZE BEHAVIOUR
• FORMAL GAZE
• INFORMAL GAZE
• PERSONAL GAZE
• LATERAL GAZE
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PURPOSE FOR EYE CONTACT
• SPEAKING INFORMATION
• SHOWING ATTENTION AND INTEREST
• INVITING AND CONTROLLING INTERACTION
• DOMINEERING, THREATENING, INFLUENCING
OTHERS
• PROVIDING FEEDBACK DURING SPEECH
• REVEALING ATTITUDES
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Too much eye contact: dominance, lack of respect, threat, wish to
insult
Too little eye contact: not paying attention, impolite, insincere,shy
Withdrawing eyes: signal of submission
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FACIAL EXPRESSION
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CAN FACE SPEAK?• HAPPINESS
• SADNESS
• DISPLEASURE
• ANGER
• FEAR
• INTEREST
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GESTURES OR KINESICS
“LET YOUR BODY
TALK
ON YOUR BEHALF”
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SOME COMMON GESTURES
• SHOULDER SHRUG : I don’t know
• PUFFED CHEST : pride or achievement
• SUCKED STOMACH : I am not as fat as I look
• FINGER CROSSING : protection
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• EYELID PULLING : be alert
• NOSE TAPPING : mind your own business
• THUMB UPPING : best luck , victory
• RUBBING PALM TOGETHER : positive expectation
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• THUMB AND FINGER RUB : money expectancy
• HANDS CLENCHED TOGETHER : confident
• STEEPLING HANDS : frustrated , request
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Some more common gestures:
• Palm In Palm : Authority
• Hand gripping wrist : Frustration
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• Hands in pocket : aggression
• Hands on hips : aggressive ,
achiever stance
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Some more common gestures:• Mouth Guard : suppressing deceitful words, telling lie• nose touching : listener doubting speaker’s words, disguising own words, mind your own business
• eye rub : avoiding eye contact, lying
• finger in mouth : needs reassurance, making decision • chin stroking : making a decision
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Some more common gestures:
• clenched teeth : anger, lying
• boredom gestures:
• evaluating gestures :
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Calculating
Every thing under control
relaxing
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POSTURE AND STANCE
• STANDING
• SITTING
• LYING
SOME COMMON POSTURES:
• SAGGING : Depression
• FORWARD LEAN : Positive Attitude
• BACKWARD LEAN : Negative Attitude
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Some common postures:
• arms folded across the chest : unsympathetic
• arms held loose : open positive attitude
• upright posture : high status , I am the boss
• bowing head : lower status
• sideway lean : relaxation, friendliness
• self wrapping : withdrawal, self protection
• slouching with forward lean : lowliness
• moderately upright : enthusiasm, friendliness
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PROXEMICS
• Intimate Touching : 0-18”
• Personal : Close -1½ to 2½ feet
Far - 2½ to 4 ½ feet
• Social : Close 4-7 feet
Far - 7-12 feet
• Public : Close - 12-25 feet
Far - 25 feet or greater
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WHEN YOU INVADE MY SPACE
Reactions to an invasion of your space
• Feel troubled
• Get defensive
• Become aggressive
• Retaliate
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Jockeying for position
Inclusive - Non-inclusive :
How you include/exclude others in a group
Parallel body positions :
Will position yourselves to relate to each other Side by side are neutral Facing means people are involved
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HAPTICSBody contact : accidental
Touch : Deliberate
Types of Touch:
• functional
• social
• genial
• passionate
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Kinds of touch depends on various factors:
• which part of body is touched (voluntary/involuntary)
• how long touch lasted
• pressure used
• movement after contact
• mood while touching
• relation between the two persons
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Stiff arm hand shake : equality
Dead fish handshake: weak character
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Aggressive Hand shake
Politician Hand shake
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Palm down : Dominance
Palm up : Submission
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Knuckle grinder : aggression
Finger tip grab : keep at considerable
distance
Arm pulling : insecurity
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Double handed handshake
• upper arm grip : transmits
feelings
• shoulder hold : penetrates
intimate zone
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Appearance and physique
“The impression people make on one another is based
60% on their appearance, 33 % on on the way in
which they speak and 7 % on what they say”
• INCOME
• STATUS
• PERSONALITY
• OCCUPATION
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How to be attractive
• eye contact
• facial expression
• head movements
• gestures
• postures
• proximity
• body contact
•Appearance & physique
•Timing & synchronization
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THANK YOU