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• Have realistic deadlines• Set expectations - Good, Fast, Cheap - Choose Any two!• Take one bite at a time• Negotiate the ownership of work, up front
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Haverealisticdeadlines
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Set expectations - Good, Fast, Cheap - Choose Any two!
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Take one biteat a time
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Negotiate the ownershipof work,upfront
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• Face - to - face accessibility• Manage cultural differences • State the obvious• Expect to add some new expressions to your vernacular
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Face-to-faceaccessibility
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Manageculturaldifferences
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State the obvious
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Expect to add somenew expressionsto yourvernacular
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• Ensure that the requirements are clearly understood• Send all work requests in writing• Schedule an initial call and regular check-ins, if necessary• Be prepared to review all work before turning it over to the client• Escalate in time
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Ensure that therequirementsare clearlyunderstood
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Send allwork requestsin writing
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Schedule aninitial call ®ular check-ins,if necessary
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Be preparedto review all work before turning itover to the client
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Escalatein time
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• Two-way feedback at the end of every project• Communicate your plans regularly• Invest in your partnership
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Two-wayfeedback at the endof everyproject
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Communicateyour plansregularly
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Invest in yourpartnership
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• Pay only against completed work• Plan ahead for post-delivery support• Protect your intellectual property• Have a risk mitigation plan!
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Pay onlyagainstcompletedwork
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Planahead forpost-deliverysupport
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Protectyourintellectualproperty
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Have a risk mitigationplan!
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