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Best Practice Guide –
WLR3 PSTN & LLU MPF Provision
Issue 1
Start of stopped Line
Stopped line does not exist
Engineering visit required
- Based on functionality up to and including EMP Release R2100
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Introduction to BPG for new line provision
As part of the OTA2 improvement initiatives to reduce unnecessary
appointments, OTA2 and Openreach have jointly developed a best
practice guide for new provision. Feedback has also been sought with
key CP’s to ensure that the Best Practice Guide (BPG) is aligned with
current experience and expectations. The BPG follows the main
provision scenarios’ and presents a best practice decision tree at the
end. This BPG compliments other guides already available.
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Contents
Purpose of the Document
Overview of Scenarios Covered
Key Recommendations
Version History
Best Practice – Decision Tree
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Version History
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