Benchmarking in Benchmarking in North CarolinaNorth Carolina ’’s s
School Nutrition ProgramsSchool Nutrition Programs
Lynn Harvey, Lynn Harvey, Ed.DEd.D., RD, LDN, FADA., RD, LDN, FADA
Section Chief, Child Nutrition ServicesSection Chief, Child Nutrition Services
School Nutrition AssociationAnnual Nutrition Conference
July 14, 2010
1995 Legislative Directive1995 Legislative Directive�� Reduced staff in the Reduced staff in the
State Education Agency State Education Agency
�� Dismantled Child NutritionDismantled Child Nutrition
Division (staff of 55) Division (staff of 55)
�� CACFP and SFSP CACFP and SFSP
transferred to NCDHHStransferred to NCDHHS
�� Auditors and Nutritionists went to NCDHHSAuditors and Nutritionists went to NCDHHS
�� Commodities remained in NCDACommodities remained in NCDA
�� NSLP and SMP remained in NCDPINSLP and SMP remained in NCDPI
1995 Legislative Directive1995 Legislative Directive
Remaining NCDPI Staff:Remaining NCDPI Staff:
�� 6 Regional Program Consultants6 Regional Program Consultants
�� 1 Training Consultant1 Training Consultant
�� 4 Clerical Staff 4 Clerical Staff
�� 1 Section Chief1 Section Chief* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
School Population = 1.3 million students School Population = 1.3 million students
205 205 SFAsSFAs and 2,600 Schools and 2,600 Schools
$ 360 million in Federal funds$ 360 million in Federal funds
2005 2005 –– 2007 Emphasis on 2007 Emphasis on Rebuilding CapacityRebuilding Capacity
Increasing staff in NCDPIIncreasing staff in NCDPI�� 8 Regional Program Consultants8 Regional Program Consultants�� 4 SMI Consultants4 SMI Consultants�� 1 Financial Management Consultant1 Financial Management Consultant�� 2 Claims Specialists2 Claims Specialists�� 2 Internal Program Consultants2 Internal Program Consultants�� 1 Technology Consultant1 Technology Consultant�� 1 Internal Auditor1 Internal Auditor
2005 2005 –– 2007 Emphasis on 2007 Emphasis on TrainingTraining
School Food AuthoritiesSchool Food Authorities
Contract with North Carolina StateContract with North Carolina State
UniversityUniversity’’s Center for Continuings Center for Continuing
and Professional Developmentand Professional Development
�� 34 days of training for 34 days of training for SFAsSFAs
�� Quarterly Policy UpdatesQuarterly Policy Updates
�� Online Training ResourcesOnline Training Resources
�� WeekWeek--long Annual Conferencelong Annual Conference
2008 2008 –– 2010 Emphasis on 2010 Emphasis on Monitoring and ComplianceMonitoring and Compliance
1.1. Strengthened the CRE and SMI Strengthened the CRE and SMI ReviewReview
2.2. Provided annual training to prepare Provided annual training to prepare SFA AdministratorsSFA Administrators
3.3. Developed Corrective Action Developed Corrective Action procedures to emphasize gradual, procedures to emphasize gradual, sustainable changesustainable change
2008 2008 –– 2010 Emphasis on 2010 Emphasis on Monitoring and ComplianceMonitoring and Compliance
Strengthened the CRE to include:Strengthened the CRE to include:�� Reviews in TeamsReviews in Teams�� Breakfast Program Breakfast Program
in all in all CREsCREs�� ProcurementProcurement�� Civil RightsCivil Rights�� Direct Certification/VerificationDirect Certification/Verification�� Financial ManagementFinancial Management
Strengthened Financial Strengthened Financial Management portion of the CREManagement portion of the CRE
�� Reports from CFOReports from CFO�� Cash ManagementCash Management
ProceduresProcedures�� Adult Meal PriceAdult Meal Price�� Interest due to CNInterest due to CN
AccountAccount�� Sales Tax refundSales Tax refund�� Bad debtBad debt
� Indirect Cost�Dual Employees�Worker’s Comp.�Use of unallowable
expense codes
Strengthened Financial Strengthened Financial Management portion of the CREManagement portion of the CRE
Results: Results:
�� Hundreds of thousands of CN fundsHundreds of thousands of CN fundsrestored to the CN Accountsrestored to the CN Accounts
�� Authority to conduct desk auditsAuthority to conduct desk audits�� Compliance and Monitoring functionCompliance and Monitoring function
transferred to the CN Sectiontransferred to the CN Section
2008 2008 –– 2010 Emphasis on 2010 Emphasis on Monitoring and ComplianceMonitoring and Compliance
Strengthened the SMI Review:Strengthened the SMI Review:
�� Reviews in TeamsReviews in Teams
�� Back to BasicsBack to Basics
Standardized RecipesStandardized Recipes
Production RecordsProduction Records
�� Strong emphasis on HACCPStrong emphasis on HACCP
�� Reviewed Local Wellness PoliciesReviewed Local Wellness Policies
USDAUSDA’’s s
SSchool chool
MMeals eals
IInitiativenitiative
SMI Data SMI Data Collection Collection NotebookNotebook
Data Collection NotebookData Collection Notebook
��Assist Assist SFAsSFAs in compiling ALL in compiling ALL information, in advance, to information, in advance, to accurately conduct the reviewaccurately conduct the review
��Prepare the reviewer for the Prepare the reviewer for the onon--site visitsite visit
��Takes some of the anxiety out Takes some of the anxiety out of the SMI reviewof the SMI review
��Typically leads to a more Typically leads to a more successful SMI reviewsuccessful SMI review
Specific items included to be Specific items included to be
included in the included in the
Data Collection Notebook:Data Collection Notebook:
�� Basic SFA and school informationBasic SFA and school information
�� Actual SMI Review FormsActual SMI Review Forms
�� Summary of the Review process and Summary of the Review process and
description of the review formsdescription of the review forms
�� Planned Menus for the review weekPlanned Menus for the review week
�� Quantity Standardized Recipes Quantity Standardized Recipes withwith
preparation instructionspreparation instructions
�� Production Records Production Records –– completed!completed!
Specific items included to be Specific items included to be
included in the included in the
Data Collection Notebook:Data Collection Notebook:
��Food Product Descriptions (bid documents)Food Product Descriptions (bid documents)
��Documentation of a la carte and adult mealDocumentation of a la carte and adult meal
sales (from production record)sales (from production record)
��Nutrition Facts Labels or Nutrition Facts Labels or
ManufacturerManufacturer’’s Nutrition Info.s Nutrition Info.
��If using NSMP, documentation If using NSMP, documentation
of data aggregation methodof data aggregation method
Fiscal Action for the SMI ReviewFiscal Action for the SMI Review�� Missing or incomplete production records that do Missing or incomplete production records that do
not document reimbursable mealsnot document reimbursable meals
�� Inaccurate standardized recipesInaccurate standardized recipes
�� Missing meal componentsMissing meal components
�� Inadequate portion sizesInadequate portion sizes
�� Questionable food safety Questionable food safety
practicespractices
�� Consistent failure to meet Consistent failure to meet
prepre--established, mutually agreedestablished, mutually agreed
upon SMI corrective action dates upon SMI corrective action dates
Thank you for your Thank you for your participation.participation.
Do you have questions?Do you have questions?
[email protected]@dpi.state.nc.us
"In accordance with Federal law and U.S. Department of Agriculture policy, this institution is prohibited from discriminating on the basis of race, color, national origin, gender, age, or disability.To file a complaint of discrimination, write USDA, Director, Office of Civil Rights, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410 or call (800) 795-3272 or (202) 720-6382 (TTY). USDA is an equal opportunity provider and employer."