Transcript
Page 1: Become a goodspeaker

How to Become A Good Speaker

Kai-Fu LeeCorporate Vice PresidentMicrosoft Corporation

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Why Be a Good Speaker?Why Be a Good Speaker?

“The man who can think and does not know how to express what he thinks is at the level of him who cannot think.”

Pericles

Not just “presentation”, but alsoNot just “presentation”, but also ““ persuasion”persuasion”

Get people’s “mindshare”Get people’s “mindshare”

Influence a friend, colleague, or bossInfluence a friend, colleague, or boss

Tell people what you did, and why it Tell people what you did, and why it mattersmatters

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Learn Speaking SkillsLearn Speaking Skills

What You’ll Learn Today:What You’ll Learn Today:

Develop Key PointDevelop Key Point

Organize StoryOrganize Story

Design GraphicsDesign Graphics

Practice TalkPractice Talk

Q&AQ&A

DeliveryDelivery

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Learn Speaking SkillsLearn Speaking Skills

First Topic: Learn Speaking First Topic: Learn Speaking SkillsSkills

Develop Key PointDevelop Key Point

Organize StoryOrganize Story

Design GraphicsDesign Graphics

Practice TalkPractice Talk

Q&AQ&A

DeliveryDelivery

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What Are Speaking Skills?What Are Speaking Skills?

Verbal Verbal (words spoken)(words spoken)

Vocal Vocal (tone, range, appeal, credibility of (tone, range, appeal, credibility of voice)voice)

Visual Visual (physical appearance, gestures, eye (physical appearance, gestures, eye contact)contact)

7%7%

38%38%

55%55%

Delivery Skills

Can be learned

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Most Important: Most Important: EnthusiasmEnthusiasm““There is just one sure cure for bad speeches – Get truly There is just one sure cure for bad speeches – Get truly excited on the subject, and 99 percent of the faults of your excited on the subject, and 99 percent of the faults of your speaking will disappear.”speaking will disappear.”

Robert Montgomery Robert Montgomery

Don’t accept a talk without enthusiasmDon’t accept a talk without enthusiasm Could be from interest, experience, Could be from interest, experience, environmentenvironmentExample: Martin Luther KingExample: Martin Luther King

I have a dream… I have a dream… that one day this nation will rise up;that one day this nation will rise up;live out the true meaning to its creed.live out the true meaning to its creed.We hold these truths to be self-evidentWe hold these truths to be self-evidentthat all men are created equal. that all men are created equal.

Not how loud, but how sincereNot how loud, but how sincere

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Verbal Skills – Be Simple & Verbal Skills – Be Simple & ClearClear

Be simple and clear!Be simple and clear!Don’t ramble Don’t ramble Stop to think if you need toStop to think if you need toExample one: Dan Quayle celebrates Example one: Dan Quayle celebrates democracydemocracyExample two: Dan Quayle trying to say Example two: Dan Quayle trying to say “A mind is a terrible thing to waste”“A mind is a terrible thing to waste”

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Verbal Skills – Use simple Verbal Skills – Use simple wordswordsSpeaking is not like writing!!!Speaking is not like writing!!!

Use simple wordsUse simple wordsDon’t use complex sentencesDon’t use complex sentencesCan you understand this: Can you understand this:

Text:Text:The development of this frightful means of The development of this frightful means of destruction was ardently demanded by the perils of destruction was ardently demanded by the perils of the time and situation. Simultaneously, however, a the time and situation. Simultaneously, however, a new paradoxical situation has been…. is upon us new paradoxical situation has been…. is upon us continually. One cannot defend oneself effectively continually. One cannot defend oneself effectively any more.any more.

-- Albert Einstein-- Albert Einstein

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Vocal Skills : Play your Vocal Skills : Play your voicevoiceProject & resonate your voiceProject & resonate your voice

No “UM”s and “ER”s. (Pause instead)No “UM”s and “ER”s. (Pause instead)Tools: silence, loudness, intonation, Tools: silence, loudness, intonation, speedspeed

““You are right. I am wrong.” You are right. I am wrong.” – Stalin to Trotsky– Stalin to Trotsky

““Ask not what your country can do for you; ask Ask not what your country can do for you; ask what you can do for your country.”what you can do for your country.”

-- John F. -- John F. KennedyKennedy

““I I welcomewelcome this kind of examination, because this kind of examination, because people have to people have to knowknow whether their president is a whether their president is a crookcrook. Well, I’m not a crook.”. Well, I’m not a crook.”

-- Richard M. -- Richard M. NixonNixon

Don’t overdo it!!!Don’t overdo it!!!

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Vocal+Verbal : Vocal+Verbal : Words+IntonationWords+IntonationJohn Kennedy:John Kennedy:

““You need to contribute to your country”You need to contribute to your country”

““Ask not what your country can do for you; ask what Ask not what your country can do for you; ask what you can do for your country”.you can do for your country”.

Quayle vs. Benson Debate:Quayle vs. Benson Debate:Quayle: Quayle: "I have as much experience in the "I have as much experience in the Congress as Jack Kennedy did when he sought the Congress as Jack Kennedy did when he sought the presidency." presidency."

Answer 1:Answer 1: “Jack Kennedy is better than you.” “Jack Kennedy is better than you.”

Answer 2:Answer 2: "Senator, I served with Jack Kennedy. "Senator, I served with Jack Kennedy. I knew Jack Kennedy. I knew Jack Kennedy. Jack Kennedy was a friend of mine. Jack Kennedy was a friend of mine. Senator, you're no Jack Kennedy.“Senator, you're no Jack Kennedy.“

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Visual SkillsVisual Skills

US Election 1960 was won on visual US Election 1960 was won on visual skillsskills

Components of Visual Skills:Components of Visual Skills:EyesEyesBodyBodyHandsHandsFaceFace

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Visual Skills – EyesVisual Skills – Eyes

Look forward at audience (trust)Look forward at audience (trust)Don’t shift eyeballs; don’t look in cornerDon’t shift eyeballs; don’t look in corner

Don’t look too much at computer screen Don’t look too much at computer screen or notesor notes

Look at people’s faces (not eyes)Look at people’s faces (not eyes)3-6 seconds per person3-6 seconds per personShift randomlyShift randomlyNod, smile, use facial expressionNod, smile, use facial expression

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Visual Skills – BodyVisual Skills – Body

Stand up when talkingStand up when talkingWalk around = informalWalk around = informalDon’t:Don’t:

Rock, shakeRock, shakeLean too muchLean too much

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Visual Skills – HandsVisual Skills – Hands

Gesture complements talkGesture complements talkShould come naturally, without thinkingShould come naturally, without thinkingMake sure they match!Make sure they match!

Need to exaggerate a littleNeed to exaggerate a littleEspecially with large audienceEspecially with large audience

Don’t fidget or put in pocketDon’t fidget or put in pocketVideotape whole talk & watchVideotape whole talk & watch

Can improve hand gesturing!Can improve hand gesturing!

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Visual Skills – FaceVisual Skills – Face

Show emotion!Show emotion!Most of the time:Most of the time:

““I care a lot about this.”I care a lot about this.”““I really believe in this.”I really believe in this.”““I love my work.”I love my work.”

Sometimes (in response to questions).Sometimes (in response to questions).““This is the most outrageous thing I’ve ever This is the most outrageous thing I’ve ever heard.”heard.”““I will have nothing to do with this.”I will have nothing to do with this.”

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Learn Speaking SkillsLearn Speaking Skills

Next Topic: Develop the Next Topic: Develop the talktalk

Develop Key PointDevelop Key Point

Organize StoryOrganize Story

Design GraphicsDesign Graphics

Practice TalkPractice Talk

Q&AQ&A

DeliveryDelivery

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The Key Point: the Goal of The Key Point: the Goal of the Talkthe Talk

The ONE clear walk-away message.The ONE clear walk-away message.The answer to the question: “How was the The answer to the question: “How was the talk?”talk?”The one thing people remember in 3 The one thing people remember in 3 monthsmonths

The Origin PointThe Origin Point(Where the audience was)(Where the audience was)

The Key PointThe Key Point(Where you took them)(Where you took them)

PersuasionPersuasion

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Must Have Audience Must Have Audience BenefitBenefitPut audience needs at heartPut audience needs at heart

““What’s in it for you?”What’s in it for you?”

Has to be their reason, not yoursHas to be their reason, not yoursMust consider feeling, not just reactionMust consider feeling, not just reactionMust have right “you”Must have right “you”

Good phrases to know:Good phrases to know:““This is important to you because…”This is important to you because…”““Why am I telling you this? Because…”Why am I telling you this? Because…”““What does this mean for you? Let me tell What does this mean for you? Let me tell you…”you…”

Know your audienceKnow your audienceExperience, knowledge, attitudeExperience, knowledge, attitude

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Learn Speaking SkillsLearn Speaking Skills

Next Topic:Next Topic:

Develop Key PointDevelop Key Point

Organize StoryOrganize Story

Design GraphicsDesign Graphics

Practice TalkPractice Talk

Q&AQ&A

DeliveryDelivery

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Organizing the StoryOrganizing the Story

You’re the salesmanYou’re the salesmanFirst lesson for salesmen:First lesson for salesmen:

Tell them what you’re going to say

Tell them what you’re going to say

Say itSay it

Tell them what you saidTell them what you said

OpeningOpening

BodyBody

EndingEnding

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The OpeningThe OpeningYou never get a second chance to make a first impressionYou never get a second chance to make a first impression

Jerry Jerry WeissmanWeissman

The openingThe openingA questionA questionFactoidFactoidAnecdoteAnecdoteQuotationQuotationAnalogyAnalogyJoke (make it relevant!)Joke (make it relevant!)

Customize the openingCustomize the openingLead to the Key PointLead to the Key PointGive a (very short) outline/overviewGive a (very short) outline/overview

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The BodyThe Body

Brainstorming into data dumpBrainstorming into data dumpConnect the ideas into “main Connect the ideas into “main themes”themes”Connect the teams using one logic Connect the teams using one logic flowflow

Ready to write the slides? Ready to write the slides? DON’T!!!DON’T!!!

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Data DumpData Dump

Key point

“How was the talk?

Remember in 3 months

What’s in it for you? Right youAudience benefit

Audience feeling Good phrases to use

3-step salesman

Opening

Joke

Relevant

Quote

AnalogyData dump

brainstorming

Connect to main themes

Clusters

Research background

Transitions

Repeat KP Issue / Action

Problem / Solution

Feature Benefit

Chronological

FlowForm / Function

Opportunity / Leverage

Everything a good idea

main themes

Ending

& Main Themes& Main Themes

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The FlowThe Flow

Possible flows:Possible flows:

Convincing logic & orderConvincing logic & orderSmooth transitionsSmooth transitionsKeep repeating the Key Point!Keep repeating the Key Point!

SpatialSpatialNumericalNumericalChronologicChronologicalal

Compare / ContrastCompare / ContrastProblem / SolutionProblem / SolutionFeature / BenefitFeature / Benefit

(See “Presenting to Win” by Jerry Weissman for more examples)(See “Presenting to Win” by Jerry Weissman for more examples)

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The EndingThe Ending

End with a BANG!End with a BANG!““Tonight, we are a country awakened to danger Tonight, we are a country awakened to danger and called to defend freedom. Our grief has and called to defend freedom. Our grief has turned to anger, and anger to resolution. Whether turned to anger, and anger to resolution. Whether we bring our enemies to justice or bring justice to we bring our enemies to justice or bring justice to our enemies, justice will be served.”our enemies, justice will be served.”

George W. George W. BushBush

Repeat the Key PointRepeat the Key Point““If you remember only one thing from this talk, If you remember only one thing from this talk, then you should remember XXX”then you should remember XXX”

Say thank youSay thank you

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Review of Organizing Your Review of Organizing Your StoryStory Opening Key Point

Closing Key Point

Flow Main ThemesTheme 1

Issue Action

Theme 2Issue Action

Data Dump

Main Themes

Body (Repeat Key Point)

Tell them what you’re going to say

Say it

Tell them what you said

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Learn Speaking SkillsLearn Speaking Skills

Next Topic:Next Topic:

Develop Key PointDevelop Key Point

Organize StoryOrganize Story

Design GraphicsDesign Graphics

Practice TalkPractice Talk

Q&AQ&A

DeliveryDelivery

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Design GraphicsDesign Graphics

PowerPoint only PowerPoint only supportssupports your talk your talkSpend more time on organization & Spend more time on organization & delivery!delivery!

Design principlesDesign principlesKeep it simpleKeep it simpleApply psychologyApply psychologyMake it easy to followMake it easy to followMake it attractiveMake it attractiveYour titles should tell your storyYour titles should tell your story

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Why “Keep It Simple”?Why “Keep It Simple”?Aim to develop a consistent style, using the standard stylesheet whenever possible.One concept per slide.The font that is being used should be very large

24 point or larger24 point or larger. I will now use smaller fonts to prove to you that it is a major . I will now use smaller fonts to prove to you that it is a major strain to your eyes to read small fonts.strain to your eyes to read small fonts.

The color of the font and the background should be in sharp contrast. If one is light, then the other should be dark. Otherwise it will be very hard to read.

The use of bullets should be simple. Too many bullets distracts the user from listening to you.

3 big sub-ideas3 big sub-ideas (or bullets) is the most you should have. (or bullets) is the most you should have.The entire slide should have fewer than 8 bullets and The entire slide should have fewer than 8 bullets and sub-bullets.sub-bullets.

I will add a few more bullets to show this is not a good ideaAnd one moreAnd one more

Keep the language used simple, so that the user doesn’t have to “think” to understand your point.

Each bullet should fit in one lineEach bullet should fit in one line, because the idea , because the idea of a bullet is to convey idea, headline, and server as a of a bullet is to convey idea, headline, and server as a reminder (or cue) for you to describe and amplify.reminder (or cue) for you to describe and amplify.Parallel wordingParallel wording means the bullets are roughly parallel, means the bullets are roughly parallel, and contain similar grammatical constructs. This can and contain similar grammatical constructs. This can save the user a lot of time trying to “understand” what save the user a lot of time trying to “understand” what you said.you said.

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Keep It SimpleKeep It SimpleConsistent lookConsistent lookOne concept per slideOne concept per slideReadableReadable

>20 point>20 pointAvoid abbreviationAvoid abbreviationUse shadow outline fontsUse shadow outline fontsContrast font & backgroundContrast font & background

Don’t leave too much blank spaceDon’t leave too much blank space

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Keep It Simple : BulletsKeep It Simple : BulletsHeadline, not sentenceHeadline, not sentence

Reminder for youReminder for you

ConciseConcise<4 top-level bullets<4 top-level bullets<10 total bullets & sub-bullets<10 total bullets & sub-bullets

Simple languageSimple languageOne line per bulletOne line per bulletParallel wordingParallel wording

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What’s wrong with this?What’s wrong with this?

A good speechA good speechClear pointClear pointUnderstands what audience wantsUnderstands what audience wantsOrganization based on logicOrganization based on logicPowerful openingPowerful openingEnding that people rememberEnding that people remember

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Instead, do this….Instead, do this….

A good speechA good speechClear pointClear pointAppealing audience benefitAppealing audience benefitLogical flowLogical flowPowerful openingPowerful openingStrong closeStrong close

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Apply Psychology to Apply Psychology to DesignDesign

Don’t fight natural eye movementsDon’t fight natural eye movementsMove left to rightMove left to rightReturn to upper left cornerReturn to upper left cornerSweep to lower right cornerSweep to lower right corner

Subliminal hintsSubliminal hintsGraphics to match your key pointGraphics to match your key pointAnticipationAnticipationRequirementRequirementFast speedFast speed

Low costLow cost

Easy to useEasy to use

Our Our SolutionSolution

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Apply Psychology to Apply Psychology to DesignDesign

Don’t fight natural eye movementsDon’t fight natural eye movementsMove left to rightMove left to rightReturn to upper left cornerReturn to upper left cornerSweep to lower right cornerSweep to lower right corner

Subliminal hintsSubliminal hintsGraphics to match your key pointGraphics to match your key pointAnticipationAnticipationAvoid bad signsAvoid bad signs

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What’s Wrong With This?What’s Wrong With This?

Great financial resultsGreat financial results-- Revenue reached -- Revenue reached $1,000,000$1,000,000-- Growth passed -- Growth passed 20%20%-- Profit exceeded -- Profit exceeded $200,000$200,000

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Instead, do thisInstead, do this

Great financial resultsGreat financial resultsRevenue reached $1,000,000Revenue reached $1,000,000Growth passed 20%Growth passed 20%Profit exceeded $200,000Profit exceeded $200,000

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What’s Wrong With This?What’s Wrong With This?

0

10

20

30

40

50

60

70

80

90

Acme IBM Dell HP Acer

Revenue

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Instead, do thisInstead, do this

0

10

20

30

40

50

60

70

80

90

Acer HP Dell IBM Acme

Revenue

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Make it Easy to FollowMake it Easy to Follow

Use outlineUse outlineHighlight upcoming sectionHighlight upcoming section

Use buildsUse buildsRemind where you areRemind where you are

General goal:General goal:Don’t make the audience thinkDon’t make the audience think(Other than what you’re saying)(Other than what you’re saying)

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Make It AttractiveMake It Attractive

20 hours on preparation20 hours on preparation10 hours on practice10 hours on practiceWhy not spend 1 hour on attractive Why not spend 1 hour on attractive design?design?

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Instead of doing this…

CostCostSatisfactionSatisfactionProductivityProductivityRevenueRevenue

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Why not do this…

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Instead of doing this…Instead of doing this…

Bill GatesBill GatesBrilliant TechnologistBrilliant Technologist

Steve BallmerSteve BallmerPowerful SalesmanPowerful Salesman

Steve JobsSteve JobsPassionate EvangelistPassionate Evangelist

Lou GerstnerLou GerstnerLogical BusinessmanLogical Businessman

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Why not do this…Why not do this…

Bill GatesBill Gates

Steve Steve BallmerBallmerSteve JobsSteve Jobs

Lou GerstnerLou Gerstner

Brilliant technologistBrilliant technologist

Powerful salesmanPowerful salesman

Passionate Passionate evangelistevangelistLogical BusinessmanLogical Businessman

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Your Titles Should Tell the Your Titles Should Tell the StoryStory Body & handsBody & hands

EyesEyesVisual skillsVisual skills

Play your Play your voicevoice

EnthusiasmEnthusiasm

Vocal skills:Vocal skills:

Simple & ClearSimple & Clear

Verbal skillsVerbal skills

What are speaking What are speaking skills?skills?

Speaking skills are Speaking skills are importantimportant

Learn speaking skillsLearn speaking skills

What you’ll learn todayWhat you’ll learn today

Why be a good speaker?Why be a good speaker?

Use simple wordsUse simple words

Words + Words + intonation intonation

“ The man who can think and does not know how to express what he thinks is at the level of him who cannot think.”

PericlesNot just “presentation”, but Not just “presentation”, but “persuasion”“persuasion”Influence a friend, colleague, or Influence a friend, colleague, or boss.boss.Tell people what you did, and Tell people what you did, and why it matters.why it matters.Get people’s “mindshare”.Get people’s “mindshare”.

Apply psychology to Apply psychology to designdesign

Keep it simpleKeep it simplePowerPoint only supports PowerPoint only supports

talktalkDesign graphicsDesign graphics

The endingThe ending

The flowThe flowData dump & main Data dump & main

themesthemesThe bodyThe body

Organizing the Organizing the storystory

Must have audience Must have audience benefitbenefit

Key point = Goal of the Key point = Goal of the talktalk

Develop Key PointDevelop Key Point

FaceFace

The openingThe opening

Review of organizing storyReview of organizing story

Show emotion!Show emotion!Most of the time:Most of the time:“I care a lot about this.”“I care a lot about this.”“I really believe in this.”“I really believe in this.”““I love my work.”I love my work.”Sometimes (in response to Sometimes (in response to questions).questions).““This is the most outrageous thing This is the most outrageous thing

I’ve ever heard.”I’ve ever heard.”““I will have nothing to do with this.”I will have nothing to do with this.”

ConclusionConclusionGiving a good answerGiving a good answer

Opportunity to Opportunity to amplifyamplify

Be yourselfBe yourself

Audience Audience participationparticipation

HumorHumor

Overcoming Overcoming nervousnessnervousness

Confidence & Confidence & passionpassion

DeliveryDeliveryRehearsing your deliveryRehearsing your delivery

Practice your talkPractice your talk

Make it attractiveMake it attractive

Make it easy to followMake it easy to follow

Overcoming language Overcoming language barrierbarrier

Q&AQ&A

Use outlineUse outlineHighlight upcoming sectionHighlight upcoming sectionUse buildsUse buildsRemind where you areRemind where you areGeneral goal:General goal:Don’t make the audience thinkDon’t make the audience think(Other than what you’re saying)(Other than what you’re saying)

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Learn Speaking SkillsLearn Speaking Skills

Next Topic:Next Topic:

Develop Key PointDevelop Key Point

Organize StoryOrganize Story

Design GraphicsDesign Graphics

Practice TalkPractice Talk

Q&AQ&A

DeliveryDelivery

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Rehearsing Your ContentRehearsing Your Content

Prepare, prepare, preparePrepare, prepare, prepareCustomize the talkCustomize the talkWithin-talk referencesWithin-talk references

Repeat key pointRepeat key pointRepeat main themesRepeat main themesRepeat your company (university) nameRepeat your company (university) name

Practice to use same word(s) per Practice to use same word(s) per conceptconceptPractice transitions between slidesPractice transitions between slides

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Rehearsing Your DeliveryRehearsing Your Delivery

Record & listen to every talk at least Record & listen to every talk at least twice!twice!

Best : PowerPoint featuresBest : PowerPoint featuresOK : Tape recorderOK : Tape recorder

Get the timing rightGet the timing rightRunning out of time is a disasterRunning out of time is a disaster

Practice to an audience or record Practice to an audience or record videovideo

Ask experienced speaker to critiqueAsk experienced speaker to critiqueRecord video for critiqueRecord video for critique

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Learn Speaking SkillsLearn Speaking Skills

Next Topic:Next Topic:

Develop Key PointDevelop Key Point

Organize StoryOrganize Story

Design GraphicsDesign Graphics

Practice TalkPractice Talk

Q&AQ&A

DeliveryDelivery

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Delivering the TalkDelivering the Talk

Confidence & passionConfidence & passionOvercoming language barrierOvercoming language barrierOvercoming nervousnessOvercoming nervousnessHumorHumorAudience participationAudience participationBe yourselfBe yourself

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Confidence & PassionConfidence & Passion

Make sure you’re not too tired:Make sure you’re not too tired:Get enough sleep the previous nightGet enough sleep the previous night

Drink (up to) 3 cups of coffee!Drink (up to) 3 cups of coffee!No milkNo milk

Stand on left side of screenStand on left side of screen

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Confidence & PassionConfidence & Passion

Make sure you’re not too tired:Make sure you’re not too tired:Get enough sleep the previous nightGet enough sleep the previous night

Drink (up to) 3 cups of coffee!Drink (up to) 3 cups of coffee!No milkNo milk

Stand on left side of screenStand on left side of screenDuring your talk, do not apologizeDuring your talk, do not apologize

““Sorry I’m behind on time”Sorry I’m behind on time”““Sorry this slide is so hard to read”Sorry this slide is so hard to read”

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Overcoming Language Overcoming Language BarrierBarrier

Know your limitationsKnow your limitationsDon’t use fancy words, complex Don’t use fancy words, complex sentencessentencesDon’t take any chance of looking sillyDon’t take any chance of looking silly

Prepare an outline/scriptPrepare an outline/scriptRehearse before the talkRehearse before the talkDon’t have to use itDon’t have to use it

Not OK to read your bulletsNot OK to read your bulletsBut OK to read or memorize your But OK to read or memorize your speechspeech

Practice still requiredPractice still requiredProper vocal & visual skills still requiredProper vocal & visual skills still required

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Overcoming NervousnessOvercoming Nervousness““Do the thing you fearDo the thing you fear

and the death of fear is certain.”and the death of fear is certain.”-- Ralph Waldo Emerson-- Ralph Waldo Emerson

It is possible to hide nervousness!It is possible to hide nervousness!Don’t let the shaking show!Don’t let the shaking show!

Make a fist; hold the lecternMake a fist; hold the lecternSpeak loudlySpeak loudlyTake a deep breathTake a deep breath

Don’t have to look at audience’s eyesDon’t have to look at audience’s eyesLook at a friendly faceLook at a friendly faceLook above people’s headsLook above people’s heads

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HumorHumorGood humor:Good humor:

RelevantRelevantRespectfulRespectfulShortShort

How to tell a joke?How to tell a joke?Prepare audiencePrepare audiencePause after “punch line”Pause after “punch line”Move on naturally if no reaction!Move on naturally if no reaction!

Plan your humor:Plan your humor:Remember what workedRemember what workedUse it again!Use it again!

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Audience ParticipationAudience Participation

Ask audience a questionAsk audience a questionAnticipate their answer(s)!Anticipate their answer(s)!Respond with something interesting AND Respond with something interesting AND relevantrelevant

Also OK to ask before talk & include in Also OK to ask before talk & include in talktalk

““I hear and I forget;I hear and I forget; I see and I remember;I see and I remember; I do and I understand.”I do and I understand.”

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Be YourselfBe Yourself

Don’t copy others’ stylesDon’t copy others’ stylesMany styles could be effectiveMany styles could be effective

You must be yourself to be credibleYou must be yourself to be credibleAdapt your style, but stay within “comfort Adapt your style, but stay within “comfort zone”zone”

Comfort zoneComfort zoneGreat strategistGreat strategist

Trustworthy CEOTrustworthy CEO

Technology Technology visionaryvisionary

Bill GatesBill Gates

Steve Steve BallmerBallmerSteve JobsSteve Jobs

Ideal roleIdeal roleBrilliant Brilliant technologisttechnologistPowerful salesmanPowerful salesman

Passionate Passionate evangelistevangelist

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Learn Speaking SkillsLearn Speaking Skills

Last Topic:Last Topic:

Develop Key PointDevelop Key Point

Organize StoryOrganize Story

Design GraphicsDesign Graphics

Practice TalkPractice Talk

Q&AQ&A

DeliveryDelivery

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Q&A: Opportunity to Q&A: Opportunity to AmplifyAmplify

Q&A is your last chance to:Q&A is your last chance to:Amplify your points (particularly the Key Amplify your points (particularly the Key Point)Point)Increase your credibilityIncrease your credibility

If people are too shy, you start!If people are too shy, you start!Hard questionsHard questions

No need to answer directlyNo need to answer directlyBut don’t hide!But don’t hide!

Narrow questionsNarrow questionsTake offlineTake offline

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Q&A – Giving A Good Q&A – Giving A Good AnswerAnswer

Respect the listenerRespect the listenerDon’t argue or dismiss a questionDon’t argue or dismiss a questionRight body languageRight body language

Answer to the entire audienceAnswer to the entire audienceRepeat the questionRepeat the question

Complete if people cannot hearComplete if people cannot hearParaphrase to help amplify your point Paraphrase to help amplify your point

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ConclusionConclusion

Anyone can become a good Anyone can become a good speaker;speaker;It just takes :It just takes :

a little skill, a little skill, and a lot of practice!and a lot of practice!


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