Download - Back to Basics (SCWUA Jan2013)
![Page 1: Back to Basics (SCWUA Jan2013)](https://reader030.vdocuments.us/reader030/viewer/2022020307/55a705841a28ab44348b4777/html5/thumbnails/1.jpg)
BACK TO BASICS
Emergency Preparedness For Water Utilities
![Page 2: Back to Basics (SCWUA Jan2013)](https://reader030.vdocuments.us/reader030/viewer/2022020307/55a705841a28ab44348b4777/html5/thumbnails/2.jpg)
What Can go Wrong?
“We don’t see what we don’t want to see. We don’t want to think about scary things. That’s just human nature.”
Planning & preparedness is based on:
What is imaginable.
What we allow ourselves to believe.
We can only plan for what we can foresee and understand as possible.
2
![Page 3: Back to Basics (SCWUA Jan2013)](https://reader030.vdocuments.us/reader030/viewer/2022020307/55a705841a28ab44348b4777/html5/thumbnails/3.jpg)
March 11, 2011 2:46 PM Japan
M9.0 EQ off East Coast of Honshu Island
Energy equal to:
4,000 Hiroshima Bombs
40% of the energy used in the World in 1 year
$20 Billion + in damages
Coast moved eastward - up to 13 feet
Tsunami 30+ feet tall
3
![Page 4: Back to Basics (SCWUA Jan2013)](https://reader030.vdocuments.us/reader030/viewer/2022020307/55a705841a28ab44348b4777/html5/thumbnails/4.jpg)
Impacts
Human: 13,000 dead, 15,000 missing, 22,00 rescued by Search & Rescue Teams
Utility: 1 dam failure, 5 million houses without electricity initially, 50 sewage treatment plants damaged
Infrastructure damaged: 217,000 buildings, 7,735 schools, 26 train tracks, 2,126 Roads, 56 Bridges
2.1 + Million People without Drinking Water
4
![Page 5: Back to Basics (SCWUA Jan2013)](https://reader030.vdocuments.us/reader030/viewer/2022020307/55a705841a28ab44348b4777/html5/thumbnails/5.jpg)
5
San Andreas Mega Fault
![Page 6: Back to Basics (SCWUA Jan2013)](https://reader030.vdocuments.us/reader030/viewer/2022020307/55a705841a28ab44348b4777/html5/thumbnails/6.jpg)
![Page 7: Back to Basics (SCWUA Jan2013)](https://reader030.vdocuments.us/reader030/viewer/2022020307/55a705841a28ab44348b4777/html5/thumbnails/7.jpg)
Plans
REQUIRED Plans
Ca SEMS/NIMS based emergency plan
VA & ERP
REALLY NEED
Incident Specific Plans
Urban-Wildland Fire Coordination Plan for Water Utilities & Fire Departments
Crisis Communications Plan
Recovery – Business Continuity Plan
Finance Plan
7
![Page 8: Back to Basics (SCWUA Jan2013)](https://reader030.vdocuments.us/reader030/viewer/2022020307/55a705841a28ab44348b4777/html5/thumbnails/8.jpg)
8
INCIDENT RESPONSE PLANS
![Page 9: Back to Basics (SCWUA Jan2013)](https://reader030.vdocuments.us/reader030/viewer/2022020307/55a705841a28ab44348b4777/html5/thumbnails/9.jpg)
9
Quick Exercise
1. Identify 5 hazards specific to your agency.
2. Circle the 2 biggest threats.
3. Of those 2 which 1 are you least prepared for?
![Page 10: Back to Basics (SCWUA Jan2013)](https://reader030.vdocuments.us/reader030/viewer/2022020307/55a705841a28ab44348b4777/html5/thumbnails/10.jpg)
10
Urban Wildland Fire Plan
Identify areas of concern
Critical structures
Power Outages
Generator fuel run times
Critical sites and “ETA to Chaos”
Water Distribution Planning
Can you re-direct flow?
Where might you be able to set up distribution?
Specific Plans
![Page 11: Back to Basics (SCWUA Jan2013)](https://reader030.vdocuments.us/reader030/viewer/2022020307/55a705841a28ab44348b4777/html5/thumbnails/11.jpg)
WATER DISTRICTSARE FIRST RESPONDERS
11
![Page 12: Back to Basics (SCWUA Jan2013)](https://reader030.vdocuments.us/reader030/viewer/2022020307/55a705841a28ab44348b4777/html5/thumbnails/12.jpg)
12
First Responder?
![Page 13: Back to Basics (SCWUA Jan2013)](https://reader030.vdocuments.us/reader030/viewer/2022020307/55a705841a28ab44348b4777/html5/thumbnails/13.jpg)
Disaster Service Workers
California Government Code 3100-3109
Declares “the protection of the health and safety, and preservation
of the lives and property, of the people of the state from…
Emergencies which result in conditions of disaster…
Is of paramount state importance requiring the responsible efforts of public and private agencies and individual citizens.”
ALL public employees “disaster service workers subject to such disaster service
activities as may be assigned to them by their superiors or by law.”
13
![Page 14: Back to Basics (SCWUA Jan2013)](https://reader030.vdocuments.us/reader030/viewer/2022020307/55a705841a28ab44348b4777/html5/thumbnails/14.jpg)
14
RESPONSE
![Page 15: Back to Basics (SCWUA Jan2013)](https://reader030.vdocuments.us/reader030/viewer/2022020307/55a705841a28ab44348b4777/html5/thumbnails/15.jpg)
15
Basics
Treat all incidents like they are disasters from the beginning Use Incident Command System
Assess and plan Damage and costs Resource Needs
Positions to consider Public Information Officer Safety Officer
Logistics of Response Food and water Shifts
Don’t assume quick fix!
![Page 16: Back to Basics (SCWUA Jan2013)](https://reader030.vdocuments.us/reader030/viewer/2022020307/55a705841a28ab44348b4777/html5/thumbnails/16.jpg)
Business Hours
Roll call or assigned meeting place
Automatic duties or assignments
After Hours
Automatic or requested
Where do you report?
Activation
16
![Page 17: Back to Basics (SCWUA Jan2013)](https://reader030.vdocuments.us/reader030/viewer/2022020307/55a705841a28ab44348b4777/html5/thumbnails/17.jpg)
What Central point of coordination
Multi-agency
Multi-discipline
Purpose Ensure coordinated and efficient use of resources
Central situation status analysis
Who Representatives of all responding agencies
Mutual aid agency liaisons
Incident Command Post (ICP)
17
![Page 18: Back to Basics (SCWUA Jan2013)](https://reader030.vdocuments.us/reader030/viewer/2022020307/55a705841a28ab44348b4777/html5/thumbnails/18.jpg)
Communications
Between Utility and Command
Incident Information
Water Expert
Distribution
Supporting infrastructure
Potential impacts
Approval of resource allocation
Water Liaison Role
18
![Page 19: Back to Basics (SCWUA Jan2013)](https://reader030.vdocuments.us/reader030/viewer/2022020307/55a705841a28ab44348b4777/html5/thumbnails/19.jpg)
Capabilities of the water system What can the system do
Peak Capacity vs. Needs
Service Zones
Trigger points and impact
Back up plans
Essential facilities What needs protection?
What are the impacts if not protected?
Potential Issues Now, 2 hours from now, tomorrow…
What’s needed to ensure water system operability?
Expectations
19
![Page 20: Back to Basics (SCWUA Jan2013)](https://reader030.vdocuments.us/reader030/viewer/2022020307/55a705841a28ab44348b4777/html5/thumbnails/20.jpg)
“HELP?!?!”
20
![Page 21: Back to Basics (SCWUA Jan2013)](https://reader030.vdocuments.us/reader030/viewer/2022020307/55a705841a28ab44348b4777/html5/thumbnails/21.jpg)
Who can Help?
Agency Emergency Operations Center
County Operational Area
California Emergency Management Agency (CalEMA)
Mutual aid groups
21
![Page 22: Back to Basics (SCWUA Jan2013)](https://reader030.vdocuments.us/reader030/viewer/2022020307/55a705841a28ab44348b4777/html5/thumbnails/22.jpg)
22
Mutual Aid/Assistance
Aid verses Assistance
Programs:
Ca Master Mutual Aid Agreement
California Water Agency Response Network (CalWARN)
Local Programs
ERNIE
WEROC
Understand the Nuances
![Page 23: Back to Basics (SCWUA Jan2013)](https://reader030.vdocuments.us/reader030/viewer/2022020307/55a705841a28ab44348b4777/html5/thumbnails/23.jpg)
23
Requesting Mutual Aid
Description DETAILS!
Resources offered Match what is needed?
Is estimated cost and compensation being considered?
Agreement Costs
Liability
Commitment Needed
![Page 24: Back to Basics (SCWUA Jan2013)](https://reader030.vdocuments.us/reader030/viewer/2022020307/55a705841a28ab44348b4777/html5/thumbnails/24.jpg)
24
Considerations for Mutual Aid
Resource Management Access to disaster area
When will they/it arrive?
Staging Area
Human Resource Care Rest prior to deployment?
Where will they stay?
Feeding and supplies
Equipment Resource Care Tracking and demobilization
Maintenance
Operators
Local knowledge
Communications – Send a Manager if possible.
![Page 25: Back to Basics (SCWUA Jan2013)](https://reader030.vdocuments.us/reader030/viewer/2022020307/55a705841a28ab44348b4777/html5/thumbnails/25.jpg)
Responding Agency Questions
What costs will be reimbursed and when?
Health precautions prior to deployment? Shots
Psychological exam
Behavior review
What items do your crews need to take with them? Small (bug spray)
Big (tires & fuel)
Expensive (cash).
25
![Page 26: Back to Basics (SCWUA Jan2013)](https://reader030.vdocuments.us/reader030/viewer/2022020307/55a705841a28ab44348b4777/html5/thumbnails/26.jpg)
26
Incident Demobilization
Can you release mutual aid?
Do they need to rest before leaving?
Did you get all equipment back?
Have all forms been filled out in full?
Transition from “emergency response” to “recovery”
Return all non-expendable and unused supplies
![Page 27: Back to Basics (SCWUA Jan2013)](https://reader030.vdocuments.us/reader030/viewer/2022020307/55a705841a28ab44348b4777/html5/thumbnails/27.jpg)
27
CRISIS COMMUNICATIONS
![Page 28: Back to Basics (SCWUA Jan2013)](https://reader030.vdocuments.us/reader030/viewer/2022020307/55a705841a28ab44348b4777/html5/thumbnails/28.jpg)
Keys to Communication
Just Do It!
Make it your message, not someone else's
Train everyone one the basics
They are always watching and listening
Message Map
Now do it in another language
Now Practice
Coordinate with Others
Social Media
28
![Page 29: Back to Basics (SCWUA Jan2013)](https://reader030.vdocuments.us/reader030/viewer/2022020307/55a705841a28ab44348b4777/html5/thumbnails/29.jpg)
29
FINANCE
![Page 30: Back to Basics (SCWUA Jan2013)](https://reader030.vdocuments.us/reader030/viewer/2022020307/55a705841a28ab44348b4777/html5/thumbnails/30.jpg)
Disaster Purchasing Policy
Who has what purchasing authority? What is their limit?
During a crisis what is your large contract bid process? 3 bids still required? Closed bid? Price based?
Under what conditions are your policies enacted? At what point must it go back to your elected board for review or approval?
How can credit cards be used? By who?
What is the account limit on open POs? What is your process to authorize a PO?
Do you have COLD HARD CASH?
30
![Page 31: Back to Basics (SCWUA Jan2013)](https://reader030.vdocuments.us/reader030/viewer/2022020307/55a705841a28ab44348b4777/html5/thumbnails/31.jpg)
Disaster Finance Musts
Emergency Fund/Accounts with sub-accounts for each project
“CYA” Contacts change and they don’t always agree
Keep proof of responses; if verbal follow-up with an email
Understand the FEMA Public Assistance Categories (FEMA PA GUIDE)
Safety Assessment; not damage assessment
Ca Disaster Assistance Act
“Don’t take action because you might get reimbursed. Take action to protect your customers and the public.”
Consider Hazard Mitigation Actions before you start to rebuild
Denied? Go back and ask again
31
![Page 32: Back to Basics (SCWUA Jan2013)](https://reader030.vdocuments.us/reader030/viewer/2022020307/55a705841a28ab44348b4777/html5/thumbnails/32.jpg)
Documentation
Excel Cost Tracking Document People, equipment, supplies, building/infrastructure Example document on CD
Photo Documentation Process Pre and Post All buildings, equipments and infrastructure
Documentation Notebook Pictures Rulings by the board Receipts Declarations Logs Hours/times/mileage
32
![Page 33: Back to Basics (SCWUA Jan2013)](https://reader030.vdocuments.us/reader030/viewer/2022020307/55a705841a28ab44348b4777/html5/thumbnails/33.jpg)
33
WRAP UP
![Page 34: Back to Basics (SCWUA Jan2013)](https://reader030.vdocuments.us/reader030/viewer/2022020307/55a705841a28ab44348b4777/html5/thumbnails/34.jpg)
Personal Preparedness
Know what disasters are probable www.myhazards.calema,ca.gov
Register with a reverse notification system
http://portal.lacounty.gov/wps/portal/alertla
Buy emergency supplies
Have a family communications plan
Join a Community Emergency Response Team (CERT)
34
![Page 35: Back to Basics (SCWUA Jan2013)](https://reader030.vdocuments.us/reader030/viewer/2022020307/55a705841a28ab44348b4777/html5/thumbnails/35.jpg)
Our Systems Will Still Break
35
![Page 36: Back to Basics (SCWUA Jan2013)](https://reader030.vdocuments.us/reader030/viewer/2022020307/55a705841a28ab44348b4777/html5/thumbnails/36.jpg)
36
Quick Exercise
1. Identify 5 hazards specific to your agency.
2. Circle the 2 biggest threats.
3. Of those 2 which 1 are you least prepared for?
4. What 2 specific actions could make your agency better prepared for that incident?
5. Name 1 person or agency that can help with each action.
![Page 37: Back to Basics (SCWUA Jan2013)](https://reader030.vdocuments.us/reader030/viewer/2022020307/55a705841a28ab44348b4777/html5/thumbnails/37.jpg)
What Went Wrong
“We don’t see what we don’t want to see. We don’t want to think about scary things. That’s just human nature.”
“The flaw at Fukushima was that worst-case tsunami predictions were exceeded…”
Planning & Preparedness is based on: What is imaginable.
What we allow ourselves to believe.
We can only plan for what we can foresee and understand as possible.
37
![Page 38: Back to Basics (SCWUA Jan2013)](https://reader030.vdocuments.us/reader030/viewer/2022020307/55a705841a28ab44348b4777/html5/thumbnails/38.jpg)
38
Kelly HubbardMunicipal Water District Of Orange CountyWater Emergency Response Organization Of Orange [email protected](714) 593-5010
“Remember the Calamity of the great tsunamis. Do not build homes
below this point.”