Download - B2C Commerce Solutions
MTS B2C COMMERCE
B2C Commerce Solutions for Omni Channel retailing
Get a single view, of your customer in-store, mobile and web.
mtsdevelopment.com/en-us/b2c-commerce
MTS COMMERCE PLATFORM
Consistent B2C Buying JourneyCreate unique relationship between your customer buying journey and your brand.
Customers are more informed and connected than ever before. Your products are one click away from their fingertip however, they expect a consistent omni-channel experience everywhere, they demand product catalog accessible to them with every touch to your brand, in their phone, tablet, social media, search engine, kiosks and in-store.
MTS B2C Commerce Platform is an omni channel commerce solution that connects physical stores to web, social media and mobile applications and deliver a personalized experience across the entire customer journey.
MTS COMMERCE PLATFORM
01 Single Customer ProfileSuccess depends on customer satisfaction and successful companies differentiate themselves from the competition.
02 Personalized Buying JourneyDeliver rich and personalized customer journey across different channels with powerful and flexible b2c commerce solutions.
03 Maximize Customer EngagementConnect with your customer wherever they are & have revolutionary way of creating and implementing a rich customer experience.
04 Optimize Order ExecutionEfficient and appropriate supply chain management capabilities that leads to a greater profit and higher customer satisfaction.
MTS COMMERCE PLATFORM
Single Customer ProfileReal-time, 360-degree view of your customers across all channels
Success depends on customer satisfaction and successful companies differentiate themselves from the competition through a unified customer experience. Aggregate customer interactions, transactions, navigations and behaviors into a single rich customer repository, so you can deliver personalized content and promotion offers based on specific need, channel, device or location. Plus, it improves the ability to make better merchandise decisions and product selections.
MTS COMMERCE PLATFORM
Advance customer analytics that personalized for each individual customer is one of main retail business
Challenges
MTS COMMERCE PLATFORM
Personalized Buying JourneyB2C Commerce Solution that attracts serious buyers & the key to more conversion
Legacy customer processes are no longer fit-for-purpose in the connected world we are living in. The challenge is to capture and optimize customer time and deliver a targeted promotion based on inquiry, profile, device, location and transaction history. However, these marketing offers should be consistent across all business touchpoints. Using MTS B2C commerce solutions, you can deliver a consistent and personalized customer journey. It empowers engagement and customer fulfillment.
MTS COMMERCE PLATFORM
Maximize Customer EngagementProvide a consistent shopping experience that encourages the relationship with your brand
From the initial steps of research to the final buying decision, customers are traveling across different channels they search on mobile, browse in-store and buy on the web, however, they expect the same brand value proposition across all channels. To meet demands, you need a complete solution that's robust enough to adapt quickly and easily for today's savvy buyers. With MTS B2C commerce solutions, helps you to overcome technical challenges to support digital transformation.
MTS COMMERCE PLATFORM
"Consumers no longer see a distinction between online and offline shopping. Whether it’s searching on a laptop, browsing main street shops or hanging out at the mall — it’s all shopping"
Operations manager, apparel retailer
MTS COMMERCE PLATFORM
Optimize Order ExecutionAchieving high customer satisfaction is a major strategic decision in your business.
Growth requires a robust foundation, a system that responds to rapid business changes, MTS platform is a high scalable solution built on a robust infrastructure that scale as your business growth. It allows multi-sites, multi-region and adapt with your business model. With clustering and loading balancing. We ensure maximum availability and high performance.
Cross-channel FulfillmentAll different types of fulfillment scenarios of buying
Order fulfillment can be complicated and subject to different variables and forecast. The key on how to monitor and control performance across all different channels and optimize execution. With MTS Platform, you can identify and prioritizes your customers need and have more efficient and appropriate supply chain management capabilities and the results, ultimately greater profit and higher customer satisfaction.
MTS COMMERCE PLATFORM
MTS COMMERCE PLATFORM
End-to-End SolutionDrive cross channel Visibility of Your Entire Business
Mobile Store
Deliver an extraordinary
shopping experience
Social Commerce
Listen, engage & respond to your
customers
Web Store
Sophisticated system to meet current & future
needs
Point of Sale
Deliver retail growth & streamline
operation
Product Management
Centerline product data into a single
repository
Promotion Management
Flexible promotion options to drive
campaigns success
Order Management
Real-time visibility across the entire order life cycle
Supply Chain
Purchase from anywhere, deliver
anywhere
MTS COMMERCE PLATFORM
More on how to build and deploy an Omni channel commerce solution:
DOWNLOAD RESOURCES EXPLORE MTS B2C COMMERCE
THANK YOU!
© Copyright MTS Development LLC 2015 Produced in the United States of Americawww.mtsdevelopment.com