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Private Operators
delivering
performance
and
efficiency for water‐users and public authorities
Jack Moss
‐AquaFed
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Introducing AquaFed
uaFedTHE INTERNATIONAL FEDERATION OF
PRIVATE W ATER OPERATORS
www.aquafed.org
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2
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AquaFed’s Mission
To connect private water operators, internationalublic institutions
& civi l society organisations
providers and international stakeholders
Contribute to solving the world's water issues by
working with the international community and sharing theexpertise of the private sector
xp a n varous mo e s so ey are un ers oo anavailable as options for public authorities to choose
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Introducing AquaFed
Accredited EU/EC and UN ECOSOC
Our Members are instruments of public policies
Our positions are not exclusive to the private
sector Global contribution to solving the challenges of
delivering public water and sanitation services
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AquaFed Members
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Corporate Members
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Public and Private water operators
fac th am c n traint
• The majority of difficulties that face operators of public water–
Public, Private, or Mixed
• A uaFed’s aim is to identif the difficulties and hel findsolutions
• Lack of political commitment- ,
• Short-term vision
• Unsustainable economics
• Weak regulation
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PRIVATE W ATER OPERATORS
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The Lamp‐post Syndrome
re you sure this is where you
dropped your keys”
“No, I think I dropped them somewhere else.”
“Then wh are we qua e
THE INTERNATIONAL FEDERATION OF
PRIVATE W ATER OPERATORSlooking here?” ecause t s s w ere
the light is.” AquaFed
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The Lamp‐post Syndrome
Contract or license
Regulation
Competition
Academic Study
Public Operators
Private Operators
AquaFed
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4 lights illuminate only a minute part of the sector
The lights of:
Contract
or license
Regulation Competition
Academic
Study
PPP Contracts
& Regulated
Utilities
< 10%
Direct PublicIndirect Public
“Market” share 50%
Semi‐formalInformal
40%
AquaFed
Time BoundRegulated & Contested
Natural Monopoly
Service
Unregulated, Uncontested
limitlessNatural Monopolies
Lightly regulated
Uncontested
Mostly
limitlessNatural Monopolies
Partially regulated
Private
solution
to
need for service
UnregulatedOpen Market response
to
real needs
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Study of performance of PSP arrangements in Water and
Sanitation Services
Evidence of good resultso ane y pu c au or es
who have engaged privateo erators
Based on facts and
Showing diversity of private
opera ors
Released in the WWF6 inqua e
THE INTERNATIONAL FEDERATION OF
PRIVATE W ATER OPERATORS Marseilles
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Methodology for PSP cases studied
The cases presented in this brochure illustrate many types
of
performance resulting
from
private
management
of
public
services (PSP)
achieved are described even if other useful results have
been obtained
These cases have been selected to show the wide diversity
of countries, types and sizes of partnerships and operators
ere are
many
o er
success u
cases
n
e wor
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Dimensions of performance studied (1/2)
1. Implementing the human right to safe drinking
– Extending access to water to un-served people Improvingaccessibility of water for everybody
– Im rovin availabilit of water
– Securing water safety
– Improving acceptability of water
–
– Ensuring more equitable water supply
2. Improving wastewater management
– Extending wastewater collection
– Protecting the environment from wastewater pollution
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Dimensions of performance studied (2/2)
3. Improving relationship with water-users– a s yng users expec a ons
– Making life of users easier
4. Improving efficiency of water util ities– Reducing leakage and water losses– Improving energy efficiency– Securing revenue streams– Mana in infrastructure assets sustainabl– Optimising economics of public services
5. Raising and maintaining staff capacity
6. Responding to natural disasters
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Focus on Dimension 1 :
Im lementin
the
human
ri ht
to
safe
drinkin
water
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Cases covered in the study : global map
20
13
5 8
122
16
9 14
71
18
7
3
4
15
196
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List of water field cases studied
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Cases at country level and global level
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A few illustrations of the findings : Dimension 1
Increasin
water
su l
covera e
in
cities
90%
100%all cities in developingcountries
70%
80%Apali
West J akarta
Mbombela
40%
50% Urban Senegal
Petropolis
10%
20%
Latur
Tangiers
Carta ena
0%
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A few illustrations of the findings : Dimension 4
Im rovin
efficienc
of
water
Utilities
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A few illustrations of the findings : Dimension 4
Im rovin
efficienc
of
water
UtilitiesOther significant examples :
nergy op m sa on y : n uc ares e annua e ec r c y
consumption has been reduced by 75% between 2000 and 2010
users if they are to deliver a good service : cases of Mbombela, South
Africa, and small towns in Uganda provide examples of significant
im rovements in billin and cash collection
Asset stewardship : In the Central Paris water distribution case more
than 50% of the distribution networks were renewed by the private
water operators and the average “functional” age of the distributionnetworks is now 21 years younger than it was at the beginning of the
PPP contracts 25 years before.qua e
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Focus on Dimension 5 :
– Transfer of know-how to the 4,500 employees of the companyand its 1000 managers part of the contract,
– , ranng ays un er a en rom o , rougtrained trainers (70% of them Algerian)
– Massive training effort : 160,000 hours of training between
2002 and 2010 , 26 hours of training per staff per year
– ,deliver official diploma in water, sewerage and electricity
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Sample of form for a PPP case : South Africa ‐ Mbombela
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A PPP case in Africa :
South
Africa
– Mbombela
:
Main
achievementsWater and sewerage operator: Sembcorp Silulumanzi.
Location: Greater Nelspruit area. Nelspruit : provincial capitalMpumalanga, South Africa.
Total population in concession area is 440,000 of which currently 380,000are receiving the services (2011)
Coverage : Basic water supply has been expanded from56% of thepopulation to 89% in only 5 years.
The ro ortion of informal houses with no access to a water servicereduced from 79% to 9% from 1999 to 2009, in spite of the increase of informal houses
Revenue collection : The ro ortion of revenue collected / total bills
increased from 73% to 78%Water quality : Sembcorp Silulumanzi is one of the few water systems toobtain the Blue and Green Dro awards.
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World Bank report on PPPs in Water:
> 25
mi ion
peop e
ave
gaine
Access
to
rin ing
water
networ
in various developing countries, 24 mil lion people, mostlypoor , have gained access to tap water
From : 48 to 72 million : increase of around 50% in less than
Also summarised in the stud
Source: World Bank Report, P. Marin, 2009
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Summary
an tak awa m a
Authorities can
obtain
outstanding
results from engaging private water
Click here to
download the
document
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