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Helen Milner OBE, @helenmilner
Chief Executive, Tinder Foundation
Australia Speaking Tour
Oct - Nov 2015
Leave Nobody BehindDigital Inclusion, Social Inclusion
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Digital Inclusion
Equality of opportunity
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We live in a divided world and digital exacerbates it
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1,713,727
A world where everyone
benefits from digital
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Local + Digital
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5000 local UK partners, 25,000 volunteers
A big club with a shared vision
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• Digital Tasks
• Such as: sending an email; filling in a form;
shopping online
• Digital Literacy
• Confident and able to do a number of
tasks independently
• Digital Fluency
• Confident to try whatever need to
do on the internet without help
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No-one can do this alone
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£1.7bn annual saving for UK Government
Cost of c. £30 per head to support someone from digital exclusion to
digital inclusion
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Moving onto government services• No-one’s ‘spark’ to get digital skills is to interact
with Government online • (except to get a job)
• After gaining digital inclusion via UK online centres:
– 81% visited central/local Government websites
– 56% moved at least one face-to-face or telephone contact to an online contact with Government
– average contacts moved online 3.8 in past month
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Myth Busting
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Young People need support too - it’s not just about old people
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Smartphone and tablets are intuitive to use but no evidence (yet) a tool
for digital inclusion
in UK only 6% of online people ONLY use a smartphone/tablet
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Broadband access is not digital inclusion
Having access is importantHaving good access is important
Using the internet = digital inclusion
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We can’t CAN help (almost) everybody
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What’s next for Tinder Foundation?• Mass and targeted
• Targeting the very hardest to reach (ReBootUK)• Mass via partners: social housing,employers of
low skilled people• The people who can’t afford devices and
broadband. Who pays?• The next 3 billion people around the world
• ph.learnmyway.com
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Digital Inclusion
Equality of opportunityand transforming people’s
lives
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Get Angry and Get Organised
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Aim for 100% and leave nobody behind
Hear their stories on YouTube: UK Online Centres Videos Channel
Roger
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Thank You @helenmilner