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Local Public Design Imaginarium, September 19 and 20, 2012
Governing in peer to peer context?
Co-design of public sector services
Andrea Botero [email protected]
Clément Dupuis [email protected]
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Workshop structure • Introduction • Presentation of the participants
• “Where do you stand?”
• Experiments
• “Golden Advises”
• Discussion
Structure de l atelier • Introduction • Presentation des participants
• “Ou vous placez-vous?”
• Experimentations
•“Golden Advises”
• Discussion
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Botero, A., Paterson, A. G., & Saad-Sulonen, J.
(2012). Towards Peer-production in Public Services: cases from Finland. Aalto University Publication
Series Crossover 15. Helsinki, Finland: Aalto University, School of Art, Design and Architecture.
ME:
Andrea Botero [email protected]
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•Engestr
öm
, Y.
(2008).
Fro
m T
eam
s t
o K
nots
: S
tudie
s o
f C
olla
bora
tion a
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ing a
t W
ork
(1st
ed.)
. C
am
bridge U
niv
ers
ity P
ress.
Benkle
r, Y
. (2
006).
The W
ealth o
f N
etw
ork
s:
How
Socia
l P
roduction T
ransfo
rms
Mark
ets
and F
reedom
. Y
ale
Univ
ers
ity P
ress.
Ostr
om
, E
. (1
991).
Govern
ing t
he C
om
mons:
The E
volu
tion o
f In
stitu
tions f
or
Colle
ctive A
ction
. C
am
bridge U
niv
ers
ity P
ress.
Bauw
ens,
M.
(2006).
The P
olit
ical E
conom
y o
f P
eer
Pro
duction.
Post-
autistic
econom
ics r
evie
w,,
(37),
33–44.
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“Laissez-nous tranquille
avec vos co-chepaquoi!” Habitant du Grand-Lyon
“Give us a break from your
co-something!” Grand-Lyon inhabitant
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Its much easier to make young
people participate or be co….
Il est plus facile de faire
participer les jeunes ou faire en
sorte qu ils soient co-…
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Its more useful to be a good
conflict manager than a great
project manager (in P projects)
Dans les projets participatifs, il est
plus utile d etre un bon gestionnaire
de conflit (mediateur) qu un bon
gestionnaire de projet
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“finally, its always the same
persons who attend the
meetings”
“Finalement, c´est toujours les
memes personnes qui viennent
aux reunions”
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….The penchant for neat, orderly
hierarchical systems needs to be
replaced with a recognition that
complex, polycentric systems are
needed to cope effectively with complex
problems of modern life and to give all
citizens a more effective role in the
governance of democratic societies….
Ostrom, E. (2000). Crowding out Citizenship. Scandinavian Political Studies, 23(1), 3–16. doi:
10.1111/1467-9477.0002
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Loppukiri (e= last spurt) Alternative arrangements for growing old in
contemporary Finland
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-“Graying” Finland
- Loneliness / helpless or Useless / solitary - Lack of alternative solutions
- Goal: Develop one alternative model of life for elderly people
- Housing politics = they had to build an apartment house
- Seek for expert advice but keep decision power in their hands
Active seniors association + multiple
collaborators
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Active and meaningful life
Combining privacy at home and community life Cooperation and sense of community
Working teams to take care of common tasks New projects, hobbies and interests
Co-design: Infra for the community (house and intra)
Method: Infrastructure
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http://www.aktiivisetseniorit.fi/
Result(s)
Pilot community consulting 7 new similar
experiences + working model(s) and infras Four basic principles: neighborliness, self-help,
community spirit and open decision-making process (Dalström and Minkkinen 2009)
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Urban Mediator Alternative arrangements for “urban” knowledge
sharing (instead of mere reporting)
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- Flurry of initiatives from engaged citizens
- Mismatch between those and the ones from the city - Little understanding of what will “participation” entail due
to lack of shared spaces for experimenting
Design research initiative
Aalto ARTS + City of Helsinki (+ EU
partners)
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A shared place with interfaces for data
Not in control of a single actor
Co-design: in-between infra for experimentation, pilots, (adaptation, tayloring, design-in-use)
Method: in-between
infrastructuring
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http://um.uiah.fi
Result(s)
-Exploring some of the gaps and bridges between the official
city systems and citizen initiatives to offer a space, in which experiments could be conducted, proved to be a valuable
strategy - Implications for the capabilities of the actors involved to
initiate innovations and understand the broader design
spaces that are available to them.
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Cleaning day Alternative arrangements for recycling, up-cycling and
consuming
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- Make recycling easy - one man's trash is another man's
treasure (several recycling stations are organized around Helsinki)
_ Create a dynamic and responsible urban culture (building on success of legendary Restaurant Day)
- No official organizer, each participant herself acts as an
event organizer. Everybody is responsible for cleaning up after themselves.
Citizen activist initiative
(volunteers and partners for recycling
points + the city getting interested!)
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Offer a platform (tools, information, resources, etc) for
citizens to do it themselves & with others
Method: infrastructuring
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http://www.siivouspaiva.com
Result(s)
- Local stakeholders committed to improving recycling
possibilities (companies, city, citizens) - Changes in the city policy regarding “use of space and
events” policy - Ideas for new infrastructuring needs (p2p and in other
combinations
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1) Alternative arrangements for Growing old
Loppukiri house:
Active Seniors Association Cleaning day!
2) Urban Knowledge: reporting or sharing issues?
3) Recycling / Up-cycling / space use
Miinna / ELMS
Urban Mediator / UM
Recyling points
Up-cycling spaces
City/citizen/citizens interaction
- Experimental attitude (e.g empowering local
officers to take risk, provide recognition,
etc)
- Transparency (when reporting, assigning
responsibility, also open access policies)
- Flexible “bureaucracy” (networking,
recognizing own limitations)
- Design= Midwifing(?) Opening Design
Space
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Clément takes a picture of us taking a picture of the take overs and give aways from the workshop