![Page 1: Ariela, Shloka, Brooke, Hannah - Stanford University · 2017. 4. 2. · Ariela, Shloka, Brooke, Hannah. Meet our team Ariela Shloka Brooke Hannah . Today... I. Problem II. Solution](https://reader036.vdocuments.us/reader036/viewer/2022070213/6109da916e0095323c51a94b/html5/thumbnails/1.jpg)
Ariela, Shloka, Brooke, Hannah
![Page 2: Ariela, Shloka, Brooke, Hannah - Stanford University · 2017. 4. 2. · Ariela, Shloka, Brooke, Hannah. Meet our team Ariela Shloka Brooke Hannah . Today... I. Problem II. Solution](https://reader036.vdocuments.us/reader036/viewer/2022070213/6109da916e0095323c51a94b/html5/thumbnails/2.jpg)
Meet our team
Ariela Shloka Brooke Hannah
![Page 3: Ariela, Shloka, Brooke, Hannah - Stanford University · 2017. 4. 2. · Ariela, Shloka, Brooke, Hannah. Meet our team Ariela Shloka Brooke Hannah . Today... I. Problem II. Solution](https://reader036.vdocuments.us/reader036/viewer/2022070213/6109da916e0095323c51a94b/html5/thumbnails/3.jpg)
Today...
I. ProblemII. SolutionIII. Design IV. Moving forward
![Page 4: Ariela, Shloka, Brooke, Hannah - Stanford University · 2017. 4. 2. · Ariela, Shloka, Brooke, Hannah. Meet our team Ariela Shloka Brooke Hannah . Today... I. Problem II. Solution](https://reader036.vdocuments.us/reader036/viewer/2022070213/6109da916e0095323c51a94b/html5/thumbnails/4.jpg)
Problem
![Page 5: Ariela, Shloka, Brooke, Hannah - Stanford University · 2017. 4. 2. · Ariela, Shloka, Brooke, Hannah. Meet our team Ariela Shloka Brooke Hannah . Today... I. Problem II. Solution](https://reader036.vdocuments.us/reader036/viewer/2022070213/6109da916e0095323c51a94b/html5/thumbnails/5.jpg)
Meet Alamgir
Afghanistan USA
![Page 6: Ariela, Shloka, Brooke, Hannah - Stanford University · 2017. 4. 2. · Ariela, Shloka, Brooke, Hannah. Meet our team Ariela Shloka Brooke Hannah . Today... I. Problem II. Solution](https://reader036.vdocuments.us/reader036/viewer/2022070213/6109da916e0095323c51a94b/html5/thumbnails/6.jpg)
Welcome to California!
![Page 7: Ariela, Shloka, Brooke, Hannah - Stanford University · 2017. 4. 2. · Ariela, Shloka, Brooke, Hannah. Meet our team Ariela Shloka Brooke Hannah . Today... I. Problem II. Solution](https://reader036.vdocuments.us/reader036/viewer/2022070213/6109da916e0095323c51a94b/html5/thumbnails/7.jpg)
Alamgir has many questions to ask his case worker
How do I get to my case worker’s office?
Where do I buy vegetables? How do I get to a
doctor’s office?
Where do I get bandaids? Where can I find
food from Afghanistan?
![Page 8: Ariela, Shloka, Brooke, Hannah - Stanford University · 2017. 4. 2. · Ariela, Shloka, Brooke, Hannah. Meet our team Ariela Shloka Brooke Hannah . Today... I. Problem II. Solution](https://reader036.vdocuments.us/reader036/viewer/2022070213/6109da916e0095323c51a94b/html5/thumbnails/8.jpg)
Meanwhile, Alamgir’s caseworker’s life involves...
Alamgir’s questions
![Page 9: Ariela, Shloka, Brooke, Hannah - Stanford University · 2017. 4. 2. · Ariela, Shloka, Brooke, Hannah. Meet our team Ariela Shloka Brooke Hannah . Today... I. Problem II. Solution](https://reader036.vdocuments.us/reader036/viewer/2022070213/6109da916e0095323c51a94b/html5/thumbnails/9.jpg)
Meanwhile, Alamgir’s caseworker’s life involves...
Alamgir’s questions
Ahdia’s questionsHertzel’s questions
Nadeen’s questions
Record all the work you’ve done!
Remind everyone to pay their rent!
Check to see if Hertzel’s daughter
has been at school!
![Page 10: Ariela, Shloka, Brooke, Hannah - Stanford University · 2017. 4. 2. · Ariela, Shloka, Brooke, Hannah. Meet our team Ariela Shloka Brooke Hannah . Today... I. Problem II. Solution](https://reader036.vdocuments.us/reader036/viewer/2022070213/6109da916e0095323c51a94b/html5/thumbnails/10.jpg)
Caseworkers have no time
![Page 11: Ariela, Shloka, Brooke, Hannah - Stanford University · 2017. 4. 2. · Ariela, Shloka, Brooke, Hannah. Meet our team Ariela Shloka Brooke Hannah . Today... I. Problem II. Solution](https://reader036.vdocuments.us/reader036/viewer/2022070213/6109da916e0095323c51a94b/html5/thumbnails/11.jpg)
Existing Solutions
![Page 12: Ariela, Shloka, Brooke, Hannah - Stanford University · 2017. 4. 2. · Ariela, Shloka, Brooke, Hannah. Meet our team Ariela Shloka Brooke Hannah . Today... I. Problem II. Solution](https://reader036.vdocuments.us/reader036/viewer/2022070213/6109da916e0095323c51a94b/html5/thumbnails/12.jpg)
Existing Solutions
![Page 13: Ariela, Shloka, Brooke, Hannah - Stanford University · 2017. 4. 2. · Ariela, Shloka, Brooke, Hannah. Meet our team Ariela Shloka Brooke Hannah . Today... I. Problem II. Solution](https://reader036.vdocuments.us/reader036/viewer/2022070213/6109da916e0095323c51a94b/html5/thumbnails/13.jpg)
Existing Solutions
![Page 14: Ariela, Shloka, Brooke, Hannah - Stanford University · 2017. 4. 2. · Ariela, Shloka, Brooke, Hannah. Meet our team Ariela Shloka Brooke Hannah . Today... I. Problem II. Solution](https://reader036.vdocuments.us/reader036/viewer/2022070213/6109da916e0095323c51a94b/html5/thumbnails/14.jpg)
Existing Solutions
![Page 15: Ariela, Shloka, Brooke, Hannah - Stanford University · 2017. 4. 2. · Ariela, Shloka, Brooke, Hannah. Meet our team Ariela Shloka Brooke Hannah . Today... I. Problem II. Solution](https://reader036.vdocuments.us/reader036/viewer/2022070213/6109da916e0095323c51a94b/html5/thumbnails/15.jpg)
Take Aways from Interviews
Refugeeswant to find information on their own and need answers
to more questions
Case Workerswant to spend less time answering 1-time questions &
do a great deal of handholding
![Page 16: Ariela, Shloka, Brooke, Hannah - Stanford University · 2017. 4. 2. · Ariela, Shloka, Brooke, Hannah. Meet our team Ariela Shloka Brooke Hannah . Today... I. Problem II. Solution](https://reader036.vdocuments.us/reader036/viewer/2022070213/6109da916e0095323c51a94b/html5/thumbnails/16.jpg)
Designing our Solution
![Page 17: Ariela, Shloka, Brooke, Hannah - Stanford University · 2017. 4. 2. · Ariela, Shloka, Brooke, Hannah. Meet our team Ariela Shloka Brooke Hannah . Today... I. Problem II. Solution](https://reader036.vdocuments.us/reader036/viewer/2022070213/6109da916e0095323c51a94b/html5/thumbnails/17.jpg)
Community
Alumni
Refugees
![Page 18: Ariela, Shloka, Brooke, Hannah - Stanford University · 2017. 4. 2. · Ariela, Shloka, Brooke, Hannah. Meet our team Ariela Shloka Brooke Hannah . Today... I. Problem II. Solution](https://reader036.vdocuments.us/reader036/viewer/2022070213/6109da916e0095323c51a94b/html5/thumbnails/18.jpg)
Refugee
Volunteer
![Page 19: Ariela, Shloka, Brooke, Hannah - Stanford University · 2017. 4. 2. · Ariela, Shloka, Brooke, Hannah. Meet our team Ariela Shloka Brooke Hannah . Today... I. Problem II. Solution](https://reader036.vdocuments.us/reader036/viewer/2022070213/6109da916e0095323c51a94b/html5/thumbnails/19.jpg)
Would people use this?
![Page 20: Ariela, Shloka, Brooke, Hannah - Stanford University · 2017. 4. 2. · Ariela, Shloka, Brooke, Hannah. Meet our team Ariela Shloka Brooke Hannah . Today... I. Problem II. Solution](https://reader036.vdocuments.us/reader036/viewer/2022070213/6109da916e0095323c51a94b/html5/thumbnails/20.jpg)
Testing & Experimental Prototypes
![Page 21: Ariela, Shloka, Brooke, Hannah - Stanford University · 2017. 4. 2. · Ariela, Shloka, Brooke, Hannah. Meet our team Ariela Shloka Brooke Hannah . Today... I. Problem II. Solution](https://reader036.vdocuments.us/reader036/viewer/2022070213/6109da916e0095323c51a94b/html5/thumbnails/21.jpg)
Testing & Experimental Prototypes
Newly Arrived Volunteers
![Page 22: Ariela, Shloka, Brooke, Hannah - Stanford University · 2017. 4. 2. · Ariela, Shloka, Brooke, Hannah. Meet our team Ariela Shloka Brooke Hannah . Today... I. Problem II. Solution](https://reader036.vdocuments.us/reader036/viewer/2022070213/6109da916e0095323c51a94b/html5/thumbnails/22.jpg)
We are designing an app to improve the refugee
resettlement process for both refugees and caseworkers. This platform connects
community members to refugees to assist in the
most basic steps of resettlement.
![Page 23: Ariela, Shloka, Brooke, Hannah - Stanford University · 2017. 4. 2. · Ariela, Shloka, Brooke, Hannah. Meet our team Ariela Shloka Brooke Hannah . Today... I. Problem II. Solution](https://reader036.vdocuments.us/reader036/viewer/2022070213/6109da916e0095323c51a94b/html5/thumbnails/23.jpg)
By creating an app to answer day-to-day questions for refugees we are…(1) providing quick assistance to refugees(2) promoting a connection between
refugees and community members(3) giving refugees a platform to learn from
one another(4) lessening the burden of and time spent by
caseworkers
![Page 24: Ariela, Shloka, Brooke, Hannah - Stanford University · 2017. 4. 2. · Ariela, Shloka, Brooke, Hannah. Meet our team Ariela Shloka Brooke Hannah . Today... I. Problem II. Solution](https://reader036.vdocuments.us/reader036/viewer/2022070213/6109da916e0095323c51a94b/html5/thumbnails/24.jpg)
Prototypes
![Page 25: Ariela, Shloka, Brooke, Hannah - Stanford University · 2017. 4. 2. · Ariela, Shloka, Brooke, Hannah. Meet our team Ariela Shloka Brooke Hannah . Today... I. Problem II. Solution](https://reader036.vdocuments.us/reader036/viewer/2022070213/6109da916e0095323c51a94b/html5/thumbnails/25.jpg)
User Interface
![Page 26: Ariela, Shloka, Brooke, Hannah - Stanford University · 2017. 4. 2. · Ariela, Shloka, Brooke, Hannah. Meet our team Ariela Shloka Brooke Hannah . Today... I. Problem II. Solution](https://reader036.vdocuments.us/reader036/viewer/2022070213/6109da916e0095323c51a94b/html5/thumbnails/26.jpg)
Refugee asking a question.
![Page 27: Ariela, Shloka, Brooke, Hannah - Stanford University · 2017. 4. 2. · Ariela, Shloka, Brooke, Hannah. Meet our team Ariela Shloka Brooke Hannah . Today... I. Problem II. Solution](https://reader036.vdocuments.us/reader036/viewer/2022070213/6109da916e0095323c51a94b/html5/thumbnails/27.jpg)
Volunteer answering a question.
![Page 28: Ariela, Shloka, Brooke, Hannah - Stanford University · 2017. 4. 2. · Ariela, Shloka, Brooke, Hannah. Meet our team Ariela Shloka Brooke Hannah . Today... I. Problem II. Solution](https://reader036.vdocuments.us/reader036/viewer/2022070213/6109da916e0095323c51a94b/html5/thumbnails/28.jpg)
User Testing Insights
Volunteer Feedback
Wants a lot of info when signing up
Hesitant to pick a category, not sure what questions they will get
Want to see what is public and private on profile
![Page 29: Ariela, Shloka, Brooke, Hannah - Stanford University · 2017. 4. 2. · Ariela, Shloka, Brooke, Hannah. Meet our team Ariela Shloka Brooke Hannah . Today... I. Problem II. Solution](https://reader036.vdocuments.us/reader036/viewer/2022070213/6109da916e0095323c51a94b/html5/thumbnails/29.jpg)
User Testing Insights
Refugee Feedback
Worried about typing correctly in English
Would use it for the same thing, directions to offices and to find out where he can find/buy things.
Worried about the progress of their question
![Page 30: Ariela, Shloka, Brooke, Hannah - Stanford University · 2017. 4. 2. · Ariela, Shloka, Brooke, Hannah. Meet our team Ariela Shloka Brooke Hannah . Today... I. Problem II. Solution](https://reader036.vdocuments.us/reader036/viewer/2022070213/6109da916e0095323c51a94b/html5/thumbnails/30.jpg)
Next Steps
![Page 31: Ariela, Shloka, Brooke, Hannah - Stanford University · 2017. 4. 2. · Ariela, Shloka, Brooke, Hannah. Meet our team Ariela Shloka Brooke Hannah . Today... I. Problem II. Solution](https://reader036.vdocuments.us/reader036/viewer/2022070213/6109da916e0095323c51a94b/html5/thumbnails/31.jpg)
Moving forward...
How can we incorporate:
(1) Live chat component for answering questions(2) Alerts re: resettlement timeline(3) Question assignment strategy(4) Vetting systems
![Page 32: Ariela, Shloka, Brooke, Hannah - Stanford University · 2017. 4. 2. · Ariela, Shloka, Brooke, Hannah. Meet our team Ariela Shloka Brooke Hannah . Today... I. Problem II. Solution](https://reader036.vdocuments.us/reader036/viewer/2022070213/6109da916e0095323c51a94b/html5/thumbnails/32.jpg)
Moving forward...
Interested NGO’s
Potential Collaborator: Refugee Center Online
![Page 33: Ariela, Shloka, Brooke, Hannah - Stanford University · 2017. 4. 2. · Ariela, Shloka, Brooke, Hannah. Meet our team Ariela Shloka Brooke Hannah . Today... I. Problem II. Solution](https://reader036.vdocuments.us/reader036/viewer/2022070213/6109da916e0095323c51a94b/html5/thumbnails/33.jpg)
Moving forward...
Refugees! Refugees! Refugees!
![Page 34: Ariela, Shloka, Brooke, Hannah - Stanford University · 2017. 4. 2. · Ariela, Shloka, Brooke, Hannah. Meet our team Ariela Shloka Brooke Hannah . Today... I. Problem II. Solution](https://reader036.vdocuments.us/reader036/viewer/2022070213/6109da916e0095323c51a94b/html5/thumbnails/34.jpg)
Thanks! Questions?