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Page 1: Are You Ready for the Future of Work?

UNLOCKING THE FUTURE OF WORK Creating 21st Century Organizations that are Innovative, Collaborative and Global

Ayelet Baron| Futurist February 19, 2014

ayeletbaron.com [email protected] Twitter: @ayeletb

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WORK   What we do to earn money © 2013 Simplifying Work. Ayelet Baron

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JOB   How  we  make  a  living  

© 2013 Simplifying Work. Ayelet Baron

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1800s   People  are  connected  in  their  communi@es  

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MASS  MEDIA   Connec@ng  people  to  informa@on  and  people  

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SOCIAL    BUSINESS  

Everything  is  connected.    Too  much  focus  on  technology  and  tools  and  not  enough  on  the  business.  

h"p://blogs.cisco.com/  

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2014+:    HUMAN  CENTRIC  

Work  —  at  the  level  of  the  economy,  business,  and  individual  —  is  changing  faster  than  ever  before.  People  become  more  imprtant  than  ever  to  create  and  execute  strategies.  

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Key Trends: Setting the Stage ©  2013  Simplifying  Work.  Ayelet  Baron  

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People First will Drive Results

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Companies that authentically value their employees will be (and already are) the big winners in the 21st-century economy. ©  2013  Simplifying  Work.  Ayelet  Baron  

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PEOPLE   Have become the weakest link in business

The  average  employee  is  not  jumping  out  of  bed  to  go  to  work  

More than 95% of US workers are in the wrong roles −Ignite  

80%  of  employees  between  the  ages  of  23  are  interested  in  changing  jobs  −Ignite  

Deloi[e’s  Shi]  Index  indicates  that  80%  of  workers  don’t  like  their  jobs  

© 2013 Simplifying Work. Ayelet Baron

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We Are Still Operating with 20th Century Practices in A 21st Century Work World

2©  2013  Simplifying  Work.  Ayelet  Baron  

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20th  Century    We  may  have  cubicles  but  we  are    s@ll  opera@ng  like  it’s  1954.  You  drive  to  the  office  to  sit  in  a  cube.  

© 2013 Simplifying Work. Ayelet Baron

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14 WELLNESS

Workplace wellness is a $300+ billion productivity crisis © 2013 Simplifying Work. Ayelet Baron

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NOT  THE  PEOPLE  POTATO  STRATEGY,  AGAIN  

The  workplace  has  become  profoundly  destruc@ve  to  the  human  spirit.  

© 2013 Simplifying Work. Ayelet Baron

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Workplace Demographics Are Shifting

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3©  2013  Simplifying  Work.  Ayelet  Baron  

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SHIFTS  By  2025,  over  75%  of  the  workforce  will  be  comprised  of  Millennials.  That’s  just  over  11  years  away.    

© 2013 Simplifying Work. Ayelet Baron

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BUSINESS  MEASURED  BY  SOCIETAL  VALUE  

Millennials, relative to older generations, are all about giving back to communities that align with their core values

http://strategicphilanthropyinc.com/the-next-generation-of-philanthropy-engaging-millennials-in-your-corporate-giving-efforts/

©  2013  Simplifying  Work.  Ayelet  Baron  

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MORE  SHIFTS  

82% of workers 50+ say it is at least somewhat likely they will work for pay In retirement. And 47% expect to retire later than they previously thought AP-NORAC Center for Public Affairs Research

©  2013  Simplifying  Work.  Ayelet  Baron  

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The Emergence of Women: ���Business and Leadership

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23 PURPOSE  

Employees  are  increasingly  looking  for  personal  growth,  purpose  recogni@on,  access,  influence,  impact  

© 2013 Simplifying Work. Ayelet Baron

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6Global demographics will shape the workplace

©  2013  Simplifying  Work.  Ayelet  Baron  

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GLOBALIZATION  From  2012  to  2030  there  will  be  a  decline  of  40M  workers  in  developed  countries.  By  2020,  developed  countries  will  need  +40M  workers.  In  developing  coun@es,  there  will  be  an  increase  in  1B  workers  −Hot  Spots  Movement  

© 2013 Simplifying Work. Ayelet Baron

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TALENT    GAPS  

Significant  talent  gaps  expected  from  2020  and  beyond  in  parts  of  the  world  while  others  will  be  challenged  by  employability  

© 2013 Simplifying Work. Ayelet Baron

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The Contingent Workforce Will Change Business 7

©  2013  Simplifying  Work.  Ayelet  Baron  

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Source:  Future  of  Work:  MBO  State  of  Independence  2013  Study,  Emergent  Research    

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INDEPENDENT  WORKFORCE  

By  2020,  over  40%  of  the  workforce  will  be  con@ngent  

© 2013 Simplifying Work. Ayelet Baron

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Source:  Future  of  Work:  MBO  State  of  Independence  2013  Study,  Emergent  Research    

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INDEPENDENT  WORKFORCE  

Independents  spent  $96  billion  hiring  the  equivalent  of  2.3  million  FT  workers  via  contract  hiring.  1  in  4  hired  others  on  a  contract  basis.    

© 2013 Simplifying Work. Ayelet Baron

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http://www.slideshare.net/matthewpanzarino/moritz-tc-disrupt-talk?ref=http%3A%2F%2Fwpcomwidgets.com%2F

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WORKING  ANYWHERE  

Average  amount  of  office  space  per  employees  in  the  U.S.  dropped  from  400  square  feet  to  250  and  will  be  reduced  to  150  (NYT).    47%  of  Aetna’s  35,000  employees  work  from  home  now,  with  millions  of  dollars  in  savings  WSJ  

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Autonomy  

Any  where  any  @me  Redefining  work  

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Consumeriza@on  of  the  workplace  © 2013 Simplifying Work. Ayelet Baron

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h"p://www.slideshare.net/bengrossman/10-­‐social-­‐best-­‐pracLces-­‐from-­‐the-­‐best-­‐social-­‐brands-­‐of-­‐2013  

ABUNDANCE  Easy  for  consumers  to  get  what  they  want  when  they  want  it  

© 2013 Simplifying Work. Ayelet Baron

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10 Companies will measure how employees use their time with data and analytics, like Google and others

Business Insider: http://www.businessinsider.com/the-future-of-the-workplace-slide-deck-2013-2#-59

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Knowing  how  to  reinvent  your  business  may  keep  you  in  business  

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Getting Back to Basics

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Say Hello to 21st Century Work: Say Goodbye to 20th Century Practices:

Nimble  organizaLon  and  open,  transparent  communicaLon   Top-­‐down  hierarchies  

©  2013  Simplifying  Work.  Ayelet  Baron  

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Say Hello to 21st Century Work: Say Goodbye to 20th Century Practices:

Nimble  organizaLon  and  open,  transparent  communicaLon   Top-­‐down  hierarchies  

CreaLng  new  markets   CompeLng  for  market  share  

©  2013  Simplifying  Work.  Ayelet  Baron  

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Say Hello to 21st Century Work: Say Goodbye to 20th Century Practices:

Nimble  organizaLon  and  open,  transparent  communicaLon   Top-­‐down  hierarchies  

CreaLng  new  markets   CompeLng  for  market  share  

Project-­‐based  work   Job  based  work  

©  2013  Simplifying  Work.  Ayelet  Baron  

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Say Hello to 21st Century Work: Say Goodbye to 20th Century Practices:

Nimble  organizaLon  and  open,  transparent  communicaLon   Top-­‐down  hierarchies  

CreaLng  new  markets   CompeLng  for  market  share  

Project-­‐based  work   Job  based  work  

People-­‐  centric   OrganizaLon-­‐centric  

©  2013  Simplifying  Work.  Ayelet  Baron  

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Say Hello to 21st Century Work: Say Goodbye to 20th Century Practices:

Nimble  organizaLon  and  open,  transparent  communicaLon   Top-­‐down  hierarchies  

CreaLng  new  markets   CompeLng  for  market  share  

Project-­‐based  work   Job  based  work  

People-­‐  centric   OrganizaLon-­‐centric  

Trust-­‐based   Command  and  control  

©  2013  Simplifying  Work.  Ayelet  Baron  

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Say Hello to 21st Century Work: Say Goodbye to 20th Century Practices:

Nimble  organizaLon  and  open,  transparent  communicaLon   Top-­‐down  hierarchies  

CreaLng  new  markets   CompeLng  for  market  share  

Project-­‐based  work   Job  based  work  

People-­‐  centric   OrganizaLon-­‐centric  

Trust-­‐based   Command  and  control  

Networks/RelaLonship  based   OrganizaLon  hierarchy  

©  2013  Simplifying  Work.  Ayelet  Baron  

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Say Hello to 21st Century Work: Say Goodbye to 20th Century Practices:

Nimble  organizaLon  and  open,  transparent  communicaLon   Top-­‐down  hierarchies  

CreaLng  new  markets   CompeLng  for  market  share  

Project-­‐based  work   Job  based  work  

People-­‐  centric   OrganizaLon-­‐centric  

Trust-­‐based   Command  and  control  

Networks/RelaLonship  based   OrganizaLon  hierarchy  

Life-­‐work   Work-­‐life  balance  

©  2013  Simplifying  Work.  Ayelet  Baron  

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Say Hello to 21st Century Work: Say Goodbye to 20th Century Practices:

Nimble  organizaLon  and  open,  transparent  communicaLon   Top-­‐down  hierarchies  

CreaLng  new  markets   CompeLng  for  market  share  

Project-­‐based  work   Job  based  work  

People-­‐  centric   OrganizaLon-­‐centric  

Trust-­‐based   Command  and  control  

Networks/RelaLonship  based   OrganizaLon  hierarchy  

Life-­‐work   Work-­‐life  balance  

Having  10+  jobs  by  40   30+  Year  Career  ©  2013  Simplifying  Work.  Ayelet  Baron  

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1.   Workers  should  be  treated  like  adults:  There  are  no  schedules,  few  mee@ngs,  and  fewer  rules  

2.   Your  loca@on  ma[ers  less  than  your  output:  Employees  work  remotely,  from  wherever  in  the  world  they  wish  

3.   You  can  escape  email  hell:  No  one  uses  email,  preferring  customized  blogs  and  online  chats  

4.   Hire  by  trial  5.   There  is  no  innova@on  without  

experimenta@on:  Workers  launch  new  ideas  and  features  dozens  of  @mes  a  day  

©  2013  Simplifying  Work.  Ayelet  Baron  

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IT’S  ABOUT  PEOPLE  

Compe@@ve  pressures  will  increase.  We  will  finally  understand  that  having  a  great  workplace  is  not  op@onal.  The  urgency  for  leaders  to  take  ac@on  is  essen@al.  

©  2013  Simplifying  Work.  Ayelet  Baron  

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Change  Agents  Worldwide    •  A  next  generaLon,  network-­‐based  

company.    •  Learning  and  project  resource  for  

forward-­‐thinking  21st  Century  Enterprise  leaders.    

•  Network  of  independent  consultants  and  enterprise-­‐based  professionals  dedicated  to  bringing  about  the  future  of  work  for  large  insLtuLons  resulLng  in  step  changes  in  produc@vity,  employee  engagement,  customer  experience,  innova@on,  and  growth.    

h"p://www.changeagentsworldwide.com/  

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Neither a wise man nor a brave man lies down on the tracks of history to wait for the train of the future to run over him. −Former U.S. General and President Dwight D. Eisenhower

Who  and  What  will  Disrupt  Your  Business?    

© 2013 Simplifying Work. Ayelet Baron

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I’m Creating New Diagnostic Tool for Leaders and Organizations

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THE  FUTURE   “When  it  comes  to  the  future,  there  are  three  kinds  of  people:  those  who  let  it  happen,  those  who  make  it  happen,  and  those  who  wonder  what  happened.”    −John  M.  Richardson,  Jr.  

©  2013  Simplifying  Work.  Ayelet  Baron  

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So what can we do?

Stop  focusing  on  employee  engagement  programs.  Involve  your  people  in  a  meaningful  way.  PracLce  collaboraLon.  Listen.  Have  less  meeLngs  and  more  conversaLons.  Understand  how  the  meaning  of  trust  is  changing.  Build  relaLonships.    

Enable  your  strategy  with  tools.  Remember  technology  doesn’t  change;  people  do  Experiment  but  don’t  let  technology  lead  CollaboraLon  is  not  a  technology  issue;  it’s  a  people  issue  

Create  new  markets  for  your  organizaLon.  Experiment.  Discover  what  works  and  what  doesn’t.  Fail  fast.  Stop  managing  adults.  Start  managing  work/projects.  

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