Record growth and continued transformation
Press kit – 18 April 2019
annual results
2018FIGURES
Keolis pursues its strategy
GROWTH PERFORMANCE
TRANSFORMATION
Keolis’ growth relies on two aspects: excellence in the Group’s core business
and developing new solutions.
This growth is reflected by the continuous improvement of operational
performance, which supports the transformation of the Keolis Group.
Increase in turnover and recurring EBITDA
TURNOVER RECURRING
EBITDA
+15%+10%
2018 was a year of exceptional development for Keolis. Many tenders were won
and turnover and EBITDA increased (+10% and +15% respectively).
Turnover increased strongly (+10%) and is approaching the €6 billion mark at
€5.93 Bn.
This strong growth in turnover comes with an even larger increase in profitability
(recurring EBITDA): +15%, from €342 M to €392 M.
Strong increase in turnover
International
+ €325 M(+13%)
France
+ €160 M(+6%)
2017 Change Perimeter Organic 2018
+10%
Other activities 312
International
2,763
49%
France
2,859
51%(*)
Million €
(+€535 M)
* % of transport activity
turnover
5,399
5,934
Approximately 60% of the growth in activity comes from international markets, in
particular due to performances achieved in the UK, continental Europe and
Australia.
The activity in France also strongly contributes to this growth, due to excellent
performance in Urban.
The acquisitions strategy also contributes to the growth in turnover, notably with the
integration of Péglion and Keolis Santé in France, and Open Tours in Belgium.
EFFIA had a historic year with numerous commercial successes.
Even distribution of turnover in France and internationally
1 812
566 2 8592 763
312
2008 2018
France International Other (EFFIA, Keolis Santé, Kisio)
Turnover
(in million €)
The Keolis Group has multiplied its turnover by 2.5 in ten years.
Internationally, turnover has been multiplied by 4.9:
2008: Turnover €0.6 Bn
2018: Turnover €2.8 Bn
In France, the activity has increased 60%:
2008: Turnover €1.8 Bn
2018: Turnover €2.9 Bn
Increase in recurring EBITDA
Recurring EBITDA is
growing faster than
turnover
+15%
2017 Change Perimeter Organic 2018
Million €
Recurring EBITDA as a
percentage of turnover
6.6%
Recurring EBITDA for 2018 was nearly €400 M (+15%), representing even greater growth
than turnover (+10%).
In France, this performance is the result of commercial successes and the ability to make
contracts − whose performances have until now been insufficient − profitable through
operational excellence
Internationally, profitability is increasing in all major regions (UK, Australia, North America and
Continental Europe), including for the Boston contract.
The recurring EBITDA margin, as a percentage of turnover, is 6.6% compared to 6.3% in
2017.
Recurring net income (Group share)
€83 €79
2017 2018
RNIgs
MM
Tax increases
The recurring net income (Group share) was €79 M in 2018, slightly down
compared to 2017 (€83 M).
This variation is essentially due to French tax increases, notably CICE (tax credit
for competitiveness and employment) and CVAE (contribution on the added value
of companies).
A strong financial structure
INVESTMENTS
DEBT LEVERNET DEBT
AVAILABLE CASH FLOW
246 266
2017 2018
Capexnets
-€42 M751 709
(90)(41)
28
148
2017 2018
Cash flowhorsacquisitions
Acquisitions
(62)
107
+€169 M
1 011 982
2017 2018
-€29 M
of which
+€41 M
security
purchases2,1x
0,1x
2017 2018
Acquisitions
Levier horsacquisitions
2.2x2.4x -0.2x
Net
capex
Cash flow
excl.
acquisitions
Level excl.
acquisitions
Keolis recorded an excellent performance in terms of free cash flow (€107 M).
The level of debt has fallen below the billion euro mark (€982 M).
The debt/EBITDA ratio has improved, decreasing 2.2x, well below the 3.5x
threshold.
This financial good health gives the Keolis Group the means to finance its growth
strategy.
Summary of 2018
TURNOVER RECURRING
EBITDA
FREE CASH FLOW
& DEBT
+15%+10% 2.2x(Net debt / EBITDA)
2018 was a year of exceptional development for Keolis, concluded by strong
growth in turnover and recurring EBITDA.
Our debt level remains largely within the limits of the Group’s commitments,
providing the flexibility it needs to pursue its strategy: profitable growth,
operational performance and transformation in order to consolidate its status
as a global actor of shared mobility.
International
2018 highlights
In Boston, Keolis’s commitments are bearing fruit
2018
Increased passenger satisfaction
Punctuality: 93%
Passenger numbers: +22% since 2014
Keolis Commuter Services, Keolis’ subsidiary in Boston, succeeded in restoring the
financial balance of the suburban train network, notably thanks to improved
operational performance.
To illustrate this turnaround: in 2018, the operational margin was €3 M.
In Wales, Keolis wins the biggest contract in its history
• 15 years
• €6 Bn in cumulative revenue
• 1,623 km of track
• 128 trains
• 247 stations and 3 depots
• + 2,000 employees
In May 2018, KeolisAmey, the Group’s UK-based subsidiary, won the entire
national rail network of Transport for Wales.
This win represents Keolis’ first rail contract in the UK as a majority partner.
The contract, effective October 2018, includes the operation, maintenance and
transformation of the network.
In Doha, Keolis focuses on opening Qatar’s first metro in 2019
1,000employees recruited and trained.
Eventually, this figure will reach 3,000
Deployment in stages until the
2022 Football World Cup
650,000passengers will be transported
every day
In Qatar, at the end of 2017, Keolis won a contract worth €3 Bn in revenue as part
of the Keolis, RATP Dev and Hamad Group consortium for the operation and
maintenance of the Doha automated metro and the Lusail tram network.
The launch of the Red metro line, connecting Lusail to the international airport, will
take place by the end of H1 2019.
In Melbourne, Keolis begins a new era for the tram network
Titre de la présentation27
500tram networks
(9 different types, some of them
60 years old)
Project launched to renovate
85% of the fleetover 4 years
70 km of track modernised over 7 years
After being awarded seven more years for the operation and infrastructure
management of the Melbourne tram network in 2017, Keolis started
modernising the network in 2018.
In 10 years, the passenger satisfaction rate has increased 10%.
In 2018, the overall reliability of the network reached 99%.
In Hyderabad, Keolis is gradually opening India’s second largest metro
Titre de la présentation29
56 km of lines opened
in 17 months
50 millionpassengers transported
safely
99.7%punctuality
Once the network is fully opened, the number of daily passengers is expected to
reach 1 million.
In Shanghai, Keolis inaugurates the city’s first tram and automated
driverless metro
Titre de la présentation31
7 yearsof fruitful collaboration with Shanghai
Shentong Metro Group
Shanghai Keolis, the JV formed by Shanghai Shentong Metro Group Co. Ltd.
(51%) and the Keolis Group (49%), has been operating the first section of the
Songjiang tram line, a district in south-west Shanghai, since December 2018. This
is the first tram operated by the Keolis Group in China.
In March 2018, Shanghai Keolis began operating the driverless metro line of
Pujiang. The line covers 6.7 km and links six overhead stations, optimising service
to the Pujiang district in the south of the city.
Autonomous electric shuttlesReal-time, on-demand transport
An innovative mobility offer for an even more flexible, accessible
service
• In town, in Candiac (Canada)
• In a university zone: Flinders University,
Adelaide (Australia)
• Tourist sites (Belgium)
• In Orange County (USA)
• In the suburbs of Sydney
• In Newcastle (Australia)
2018 was a year of innovations in new mobility, with numerous trials in Canada,
Australia and in the United States.
Fleet of 43 buses, 10 of which are electric
Ambition:
electrification of the entire fleet
Outlook 2019
Start of operation of the Greensboro bus network, North Carolina
The year started well for Keolis in the United States with the contract to operate the
Greensboro bus network, which started on 1 January.
The first fully-electric bus line was opened on 21 February 2019.
Keolis Transit America will soon operate the East Coast’s second-largest electric
fleet.
Outlook 2019
Titre de la présentation37
New contracts in the United States
RTC Nevada, bus line,
new contractFort Lauderdale in Florida,
contract renewal
Keolis won two new contracts in the United States:
● Starting 1 July 2019, Keolis will operate a fleet of 64 buses serving the large
region of Reno and Washoe county, in Nevada State.
● Keolis’ management contract for transport at Fort Lauderdale airport in Florida
was renewed
Outlook 2019
Titre de la présentation39
Tram network / automated metro launches
In 2019, Keolis will launch:
● Trams:
Waterloo network in Canada
Entire Aarhus network opened in Denmark
Entire Songjiang network in China
● Automated metros:
Final section opened in Hyderabad, India
Doha metro in Qatar
Automated metro of Pudong airport in Shanghai, China
France
Major wins in urban and in Île-de-France
New contract wins Contract renewals
Bourg-en-Bresse
Nancy
Chambéry
Tours Orléans
Arras Montargis
Riom Saintes
Thiers Vitré
2018 was characterized by multiple calls to tender and punctuated with commercial
successes, both in terms of new contract wins and renewals, in an increasingly
competitive context.
New contract wins, effective 1 January 2019, for the urban networks of Nancy,
Chambéry and Bourg-en-Bresse together represent over €90 M in annual
revenue.
The Hello Paris consortium, comprising Keolis and RATP Dev, was designated
preferred bidder for the contract to operate CDG Express, the future direct link
between Gare de l’Est station and Roissy-Charles de Gaulle airport.
Leadership confirmed in the French market
Revenue earned: €413 M in 2018
Revenue from renewals: €327 M
2018 was marked by contract renewals in urban (networks of Tours, Orléans,
Arras, Montargis, Riom, Saintes, Thiers and Vitré).
Revenue from renewals represented €327 M whereas revenue from urban and
interurban contract renewals represented an annual value of €413 M
Excellent trend in commercial urban income
Titre de la présentation46
+ 5.3%
Bordeaux + 9.3%
Lyon + 6.7%
Tours + 5.2%
Dijon + 4.4%
IDF (Optile) + 3.4%
The Keolis Group recorded a strong increase in sales income within its 15
largest urban networks – which account for over 95% of traffic income – with an
iso-perimeter progression of 5.3% compared to 2017.
The number of passengers on these networks increased by 3.2%.
These figures testify to the Keolis Group’s expertise in designing attractive
networks, sales actions to win and retain customers and anti-fraud measures.
Keolis Santé pursues its development
Titre de la présentation48
• 12 companies acquired and
integrated in 2018
• 4,200 professionals
and 2,600 vehicles in the Jussieu
Secours network
• Cumulative revenue: €210 M
At the end of 2017, Keolis Santé and Jussieu Secours joined forces to create
France’s leading medical transport network.
This strategy is in line with the Keolis Group’s ambition to participate actively in the
concentration of the sector, with a view to developing synergies and improving
efficiency for patients.
A historic year for our parking activity
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240,000 spaces (x4 since Keolis took over
EFFIA in 2010)
25 contracts won,
including 17 new
Hit rate record:
70%
2 acquisitions:
EMPARK France
Mediaco stationnement
● Keolis’ parking subsidiary had a historic year in terms of commercial activity with 25 new
contract wins, a success rate of nearly 70%: €28 M of contracts won, of which €19 M are
new contracts.
● In 2018, EFFIA won practically all the major contracts in the tenders in which it participated,
and renewed key contracts.
● With the implementation of 11 initial contracts for decriminalised on-street parking,
EFFIA has recognised expertise in this key market segment, which is expected to develop
strongly following the municipal elections of 2020.
Several dedicated-lane public transport networks launched in 2019
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Major new references in electric mobility
100% electric BRT
network
in Amiens
100% electric BRT
network in
Bayonne-Biarritz-Anglet
Hydrogen-powered
BRT network
in Pau
Steel-wheeled tram
network in Caen
2019 will be the year of electric mobility for Keolis. In the coming weeks, the Group
will launch several flagship transport networks on dedicated lanes:
• 100% electric BRT (Bus Rapid Transit) network in Amiens
• 100% electric BRT network in Bayonne-Biarritz-Anglet
• Hydrogen-powered BRT network in Pau, where is Keolis is providing technical assistance
to the SPL (local publicly-owned company).
• new steel-wheeled tram network in Caen
Stepping up deployment of dynamic on-demand transport
Titre de la présentation54An efficient real-time service suited to weak flows
In 2018, Keolis continued to deploy its real-time, on-demand transport services,
notably in the Paris region with Filéo (Europe’s largest on-demand transport
service, which notably serves Paris CDG airport) and in Orléans.
With its partner Via − the world leader in real-time shared mobility solutions − the
Keolis Group also launched several dynamic on-demand transport projects in
France, with KE’OP in the Bordeaux metropolitan area, and soon in Nancy.
Île-de-France finally open to competition
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In 2019, the first wave of tenders will take place in Île-de-France in connection
with the opening up to competition of Optile.
These tenders represent a major development opportunity for the Keolis Group.
Optile, which should be opened up to competition on 1 January 2021, represents
transport revenues of approximately €1 M.
Île-de-France represents the main growth potential in France for Keolis, which
intends to position itself as an essential actor of regulated mobility in IDF.
Strengthening Keolis’s presence in the regions
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Capacity to support the regions in addressing
new issues:
• energy transition
• synergies with urban networks
• services in poorly-served zones
First tenders launched for France’s
regional TER trains
An efficient offer in
interurban services
(regular routes and
school routes)
In the interurban sector, which represents nearly €800 M in revenue for Keolis, the
transfer of jurisdiction from the departments to the regions is now a
commercial fact of life.
In 2019, the Keolis Group intends to step up its presence in the regions to help
them implement their transport policy and provide its expertise in the issues that
concern them (energy transition, synergies with urban networks and services
in poorly-served zones).
Keolis’s international passenger experience barometer
61
92%of passengers are satisfied
96%of metro users are satisfied
94%of passengers would recommend Keolis
Satisfaction survey conducted by Mv2 Group:
- 20,000 passengers
- 4 modes of urban transport (metro, tram, bus, train)
- 13 cities worldwide