Download - Annual Benchmarking 2019 Survey - PMTC
The Private Motor Truck Council, in cooperation with the National Private Truck Council, is now collecting information for its Annual Benchmarking Survey. The Survey reflects performance achieved in the 2018 calendar year.
This survey is designed for the benefit of PMTC members and is free with your membership. This survey is yet another value add that will allow you to benchmark your operation to other best-in class performers, thereby allowing you to validate your performance and identify areas of opportunity.
Annual Benchmarking Survey
2019
Sponsored by:
INSTRUCTIONS:1. Save this PDF to your computer.2. Complete the survey and save.3. Email completed survey to [email protected]
INTRODUCTORY INFORMATION
The final report of the Benchmarking Report will be released on June 14, 2019. Participants in the survey will be invited to sit
in on a special pre-release webcast to review the results in detail. In addition, those companies that participate in the survey
are welcome to request specialized, customized reports to better calibrate their operation against best-in-class performers.
Since many of you operate distinct private fleet operations (i.e. long-haul, DSD, interplant, etc.), and in order to make the
survey more meaningful, please consider filling out separate surveys for each distinct operation. This will help ensure an
apples-to-apples comparison in addition to providing you with a more valuable report.
We understand the essentiality of keeping your responses completely confidential. YOUR COMPANY'S RESPONSES WILL
NOT BE REPORTED TO OTHER COMPANIES NOR SHARED WITH ANYONE, RATHER THEY WILL SIMPLY BE
AGGREGATED INTO A BROAD DATA SET FOR ANALYSIS OF TRENDS AND INDUSTRY STANDARDS.
If you would like to arrange a conference call to review your data, or if you have any questions while answering the survey,
please feel free to contact Tom Moore, CTP directly at [email protected] or (703)838-8898.
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GENERAL INFORMATION
1. What are the principal commodities or products your private fleet hauls for yourcompany?
2. What are the top issues/challenges you face in your operation?1.
2.
3.
3. Please indicate any NEW cost reduction initiatives your company instituted in 2018
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EQUIPMENT
1. Please answer the following based on the HEAVY-DUTY (Class 8) power units inyour private fleet:
Number Owned
Number Leased
Number Rented (Annualized)
Trade Cycle (Years)
Trade Cycle (Kms)
Annual Kms Per Unit
total percent change since 2017
2. Please answer the following based on the MEDIUM-DUTY (Class 5-7) powerunits in your private fleet:
Number Owned
Number Leased
Number Rented (Annualized)
Trade Cycle (Years)
Trade Cycle (Kms)
Annual Kms Per Unit
total percent change since 2017
3. Please answer the following based on the VAN TRAILERS in your privatefleet: total percent change since 2017
Number Owned
Number Leased
Trade Cycle (Years)
4. Please answer the following based on the REFRIDGERATED TRAILERS inyour private fleet: total percent change since 2017
Number Owned
Number Leased
Trade Cycle (Years)
5. Please answer the following based on the FLATBED TRAILERS in yourprivate fleet: total percent change since 2017
Number Owned
Number Leased
Trade Cycle (Years)
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6. Please answer the following based on the BULK trailers in yourprivate fleet: total percent change since 2017
Number Owned
Number Leased
Trade Cycle (Years)
7. Please answer the following based on the OTHER in your private fleet:total percent change since 2017
Number Owned
Number Leased
Trade Cycle (Years)
8. If you lease your HEAVY-DUTY power equipment, please list the percentage you use of the following types of lease.
Finance
TRAC
Fair Market Value Lease
Operating Lease
Full Service Lease
Other
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MAINTENANCE
1. What percentage of your HEAVY-DUTY fleet population consists of the following fueltypes? Gasoline
Diesel
Natural Gas
Hybrid
Electric
Propane
2. What percentage of your MEDIUM DUTY fleet population consists of the following fueltypes? Gasoline
Diesel
Natural Gas
Hybrid
Electric
3. What is the average miles per gallon for the following power units (excluding reefer orPTO fuel)? Heavy-Duty (Class 8)
Medium-Duty (Class 5-7)
4. How many total kilometers did your fleet operate last year?Heavy-Duty
Medium-Duty
5. What is your average kilometers per truck per month?
6. How does that compare to 2017?
7. Do you track the utilization of your fleet by:
Kilometers
Hours
Both
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Dual Fuel
Propane
Dual Fuel
8. How many hours do your drivers work on a weekly basis? [NOTE: Do not includevacation, sick leave, or holidays]
10. What is your average breakdown per kilometer?
11. Number your leading causes of breakdown in order below:
12. Do you outsource maintenance? 13. Percentage of maintenance spend that is:Yes In-house
Outsourced No
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Lighting
Fuel system
Tires
Cooling system
Brakes
Electrical
Engine
Drivetrain
Emissions Systems
Other (please specify)
9. Do you track breakdowns? If no, skip to question #12Yes No
PERSONNEL
Please list the number of drivers in the following categories:
1. NumberFull-time company
Owner-operators
Full-time leased
Temporary (Full-time equivalents)
TOTAL
2. What percentage of your drivers in the following categories are union?Full-time company
Owner-operators
Full-time leased
Temporary (Full-time equivalents)
3. What percentage of your workforce do team drivers comprise?
4. How many non-driving personnel (full-time equivalent) do you have in your fleet?Supervisors/managers
Safety and compliance
Accounting, billing, payroll
Administrative/ other personnel
Dispatchers and/or fleet managers
Maintenance and equipment
Backhaul, brokerage, etc.
Tax and registration
TOTAL
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5. What are the minimum qualifications to drive for your fleet?Age
Year Experience
Other (Please List)
6. Do you use any of the following in your driver screening program?Drug & Alcohol Testing
Personality Profiling
Other (please specify)
Functional Capacity Testing
Criminal Check
Road Tests
Driver Abstracts
Commerical Driver Abstracts (if applicable)
Pre-Employment Medical
7. What is the total number of drivers lost in 2018for any reason?Total drivers lost
Annual turnover rate (number of drivers lost ÷ total drivers)
8. Of the drivers lost, what percentage wasVoluntary
Involuntary
9. By percentages, what is the primary reason why most drivers leave your operation?
For another driving job
For another job outside the industry
Retirement
Discipline
Medical Disqualification
Death
Other
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PERSONNEL - DRIVERS
1. On average, how many hours per week do your drivers spend doing the following?Driving
On Duty, Not Driving
TOTAL HOURS PER WEEK
2. What percentage of your driver workforce is:Home every night
Out overnight
Out more than 2 nights
3. Does your company have a wellness program?
Yes
No
4. Please check all components of your company’s wellness program:
Sleep management
Smoking cessation
Exercise programs
Weight management
Mental Counseling
Grief Counseling
Nutritional counseling
Other (please specify)
5. What is the average age of your driver workforce?
6. What is your tenure/retention rate (average number of years your driver workforce hasbeen with your company?
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7. By percentage, where did your new driver hires work prior to joining your company?Internal
For-Hire
Another Private Fleet
Military
Driver Schools
Other Please specify:
8. How do you recruit new drivers?T.V.
Social Media
Word of Mouth
Radio
Internet (job boards, websites, etc).
Driver Referral Program
Other (please specify)
9. What is the average age of your new driver hire?
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Hourly
Regional Multi-Stop
PERSONNEL - SALARY
1. What is the average annual driver salary for your full-time drivers?Starting
After 1 year
After 3 years
Maximum
2. How are your drivers paid (please check all that apply)?Over-the-Road Intraplant
Mileage
Activity-Based (Performance)
What are the components of this performance pay?
Salary
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3. Please check all components available to a driver in your company’s benefit package:
Paid holidays
Life insurance
Family leave
Vision
Bereavement leave
Tuition reimbursement
Long-Term disability
Medical
Dental
Pension plan
Paid sick days
Other (please specify)
Short-term disability
4. In addition to regular compensation, do your drivers receive incentive or bonus pay?Yes No
5. What is the average incentive potential (as a percent of base total pay)?
6. If you offer incentive pay, check all the components/metrics used:Safety
Productivity
On-time percentage
Idle time Compliance
Other (please specify)
New Hire Referral
MPG
Attendance
7. Please specify your driver pay in the following categories:Rate per Mile
Hourly Rate
OPERATIONS
1. What’s the number of total terminal, distribution, and/or physical locations in youroperation?
2. Over the last year my fleet (check all that apply):
Handled less of my company’s freight
Stayed the same size
Added equipment
Handled more of my company’s freight
Eliminated equipment
Please specify percentage change:
3. What are the reasons for this?
4. For comparison purposes, do you benchmark typical for-hire cost-per-mile in lanebands with similar length of haul?
l Yes No
5. Does your company solicit company backhaul freight?
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l Yes No
6. What measures of customer service do you track? (check all that apply)
Customer comments
Fill rate
OSD (overage, shortage & damage)
On-time delivery
Other (please specify)
7. If on-time delivery is tracked, please check the standard to which your fleet ismeasured:
+/- 45 minutes
+/- 60 minutes
+/- 10 minutes
+/- 15 minutes
+/- 30 minutes
Other (please specify):
OUTBOUND OPERATIONS
1. What percentage of your company’s OUTBOUND freight volume is handled by thefollowing: A. Private Fleet
B. For-Hire Carrier (transactional TL or LTL freight movements)
C. Dedicated/Third-Party Provider (longer-term contractural arrangement provided by for-hire carrier, dedicated carrier)
D. Rail
E. Other (explain)
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OUTBOUND PRIVATE FLEET
As reported in the preceding section, please complete the following information about the outbound freight handled by your PRIVATE FLEET MOVES. 1.
Percentage
Private fleet to retail outlet
Private fleet to distribution center
Interplant
Total (must be 100)
2. Average Number of Stops
Private fleet to retail outlet
Private fleet to distribution center
Interplant
Total
Please describe how your company’s INBOUND freight volume is handled below:
1. Percentage
Private Fleet
For-Hire Carrier
Dedicated/Third-Party
Rail
Other
Total (must equal 100%)
2. Average Number of Stops
Private Fleet
For-Hire Carrier
Dedicated/Third-Party
Rail
Other
Total
INBOUND OPERATIONS
TECHNOLOGY
1. Does your fleet use on-board, GPS-enabled computers (electronic logging devices)?
2. Please check all the data that your on-board computers collect:
E-logs
Fuel tax
Sudden stops
Progressive shifting
On-time percentage
Speeding
Non-driving performance (deliveries) PTO time
Geo fencing
Long idle time
KPG
Payroll
Other (please specify)
3. Does your private fleet use any back-office computer programs and/or software?
4. Please check the types of information your company collects using theprograms/software:
Routing
Maintenance
Dispatch
Payroll
Fuel tax
Payload
Out of route miles
Safety
On-time percentage
Planned vs. actual
Other (please specify)
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l Yes No
Yes No
If you answered yes, how has your productivity (capacity) been affected?
If you answered no, how do you expect your productivity to be affected once you transition to ELD’s?
Stayed the same
Increased (by what percentage?)
Decreased (by what percentage?)
Stay the same
Increase (by what percentage?)
Decrease (by what percentage?)
5. Is your back office computer program integrated with your on-board computer?
Yes No
COSTS
1. Does your fleet operate asljCost Center
ljProfit Center
Please share your operational costs in each category below:
2. POWER UNITS (annual lease with sales and property tax OR principle and interest)Annual Total Cost
Cost Per Km
Cost Per Hour
3. POWER UNIT MAINTENANCE (all fixed and variable costs paid annual to maintainequipment, whether in-house or outsourced) Annual Total Cost
Cost Per Km
Cost Per Hour
4. TIRESAnnual Total Cost
Cost Per Km
Cost Per Hour
5. TRAILERS (annual lease or operating payments plus all registration and license fees)Annual Total Cost
Cost Per Km
Cost Per Hour
6. TRAILER MAINTENANCE (all fixed and variable costs paid annually to maintainequipment) Annual Total Cost
Cost Per Km
Cost Per Hour
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8. FUEL (Total annual fuel spend. If needed, usethis formula: total miles ÷ fleet mpg = totalgallons x average price per gallon for the year = average fuel spend)Annual Total Cost
Cost Per Mile
Cost Per Hour
8. FUEL (Total annual fuel spend. If needed, use this formula: total miles ÷ fleet mpg = totalgallons x average price per gallon for the year = average fuel spend)Annual Total Cost
Cost Per Mile
Cost Per Hour
7. FUEL (Total annual fuel spend. If needed, use this formula: total miles ÷ fleet mpg = totalgallons x average price per gallon for the year = average fuel spend) Annual Total Cost
Cost Per Km
Cost Per Hour
SAFETY
1. What is your Provincial Safety Rating?
2. What is your 2018 preventable crash rate?Number of Preventable Accidents (total crashes resulting from errors, deficient conditions, work processes, or other problems that could have been prevented by one or more employee/management action(s), program(s), or practice(s) such as training, communication, coaching, equipment design, installation, maintenance, inspection, etc.
Rating (total preventable accidents x one million ÷ your total mileage)
3. What is your 2018 non-preventable crash rate?Number of Non-Preventable Accidents (crashes in which no errors, deficient conditions or work processes could be identified that contributed to the occurrence)
Rating (total non-preventable accidents x one million ÷ your total mileage)
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4. Which of the following safety devices does your company utilize? (check all that apply)
Lane departure warning device
In-cab cameras: (please specify)
examples include: front-facing, driver-facing,
sideview, rear view, etc.
Electronic stability control/Anti- rollover
fced Adaptive cruise control
fced Collision warning devices
fced Disk brakes
d Automatic/Automated Transmission
fced Other (please specify)
8. DRIVER WAGES (including licensing and administration)
Annual Total Cost
Cost Per Km
Cost Per Hour
9. TRAINING & SAFETY PROGRAMS (including orientations and all forms of training)Annual Total Cost
Cost Per Km
Cost Per Hour
GRAPHICS PROGRAM
1. Does your fleet have a fleet graphics program?
Yes No
2. What percentage of your fleet is marked?
3. What department funds the investment?
4. How would you rate the effectiveness of your fleet graphics program as a component offleet value?
Very Effective Not Effective
lj
Somewhat Effective
l
Comments:
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ENVIRONMENTAL
1. Does your company have any green/environmental sustainability initiatives?
2. Is your fleet a member of SmartWay?
3. Please check any and all green/environmental sustainability initiatives your fleet hasenacted:
fedc Trailer Skirts
fedc Biodiesel
fedc CNG
fedc
fedc
Anti-Idling Devices
Other (please specify)
Hybrid Vehicles
Wheel Caps
LNG
Increased Load Density
Boat Tails
Nitrogen Refrigeration
Wide-Base Single Tires
Electric
Louvered Mud Flaps
KPH Governing
Please specify KPH:
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Yes No
Yes No
4. Please specify any fuel econonmy improvement measures your company has implemented(i.e. driver training, equipment replacement, or products such as ecoflaps):
ADDITIONAL INFORMATION
1. Are there any questions you would like to see included in future benchmarkingsurveys?
2. Additional comments:
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