An Introduction to Moorhouse
Thank youfor taking the time to explore what we do as a firm and for considering Moorhouse as you think about your next career move.
We recognise that moving to a new organisation is a big decision. We do not take this for granted and recognise that it doesn’t just come down to us wanting you. This introduction to Moorhouse is intended to bring to life what we do and what it is like to work here and, alongside the conversations you have with people that you meet during the recruitment process, ensure that you are equipped to make an informed decision.
Our values are an intrinsic part of the firm. You will not see them written on big posters on the wall but you will experience them through the people you work with. We take pride in being consistent and transparent in striving to ensure that anyone who joins Moorhouse shares these values and has the integrity, humility and confidence to be part of the Moorhouse team.
Moorhouse is a market leading transformation consultancy that supports blue chip organisations, government departments and regulators. Our mission is to "help our clients turn strategy into action through exceptional delivery and a commitment to establishing a culture of change". Our ambition, captured in our vision statement, is "to deliver lasting transformations for the world's leading organisations".
We are looking for the very best consultants to join us in our growth and success as a firm. We encourage you to ask lots of questions, meet some of our people and get to know us. We hope that you like what you see and choose to be part of our journey.
Richard Goold
Managing Partner
An introduction to Moorhouse
To deliver lasting transformations for the world’s leading organisations.
With a track record of helping organisations turn strategic ambition into reality.
With a clear focus on high quality and structured execution, we draw on the best consultants with strong transformation and change management credentials.
Working in small integrated teams with our clients ensures that we effectively deliver lasting transformations. We pride ourselves in leaving a legacy of increased skills and capability as a result of the way we work with our clients.
Our pragmatic approach, coupled with an innovative way of thinking, enables us to flex to the needs of our clients.
We are proud to have won a number of awards for our work.
Vision
Transformation Focused
Execution Expertise
Different way of working
Agility
Award Winners
Purpose To Develop Extraordinary Leaders
Our ValuesOur values underpin everything we do
Integrity and accountability
We do what we say and do it well.
Sense of humour and perspective
We take our work seriously, but not ourselves.
Collaboration
How we do things is as important as what we do.
Positive pragmatism
Anything is possible but not everything is sensible.
The very best
consultants
Winner of multiple industry
awards
A commitment to developing extraordinary
leaders
Delivery partner of choice for a
number of FTSE 100 firms and
large government departments
A strong brand
Industry leading IP and
Thought Leadership
Our plan is to double in size to £50m revenues by 2023
By 2023, Moorhouse will continue to be a high quality, highly profitable, delivery focused consulting business providing transformational change services to global clients, with revenue in excess of £50 million.
In order to provide our clients with a unique, high quality alternative to the traditional large consulting firms.
In order to provide our colleagues with the challenge, excitement and opportunities (career and financial) of a highly successful growing business.
To provide sustainable long term value by growing a profitable and well managed business.
Our Clients include:
Energy & Utilities
Financial Services
Health & Public Services
Pharmaceutical & Consumer Business
Technology, Media & Telcos
Transport & Logistics
Our CapabilitiesPeople and ChangeThe increasing pace of change means that organisations are now, more than ever, dependent on their people to stay competitive. Career expectations are radically changing, tenures are falling, the gig economy is booming and employees value culture over stability.
Our People & Change service line helps organisations attract, develop and retain the best talent, by designing and implementing transformational people-based change initiatives. We also support organisations prepare for, enable and adopt change to ensure the successful implementation of their transformation programmes.
Strategy and CustomerAll good strategy starts with the customer and their needs. We help clients put this at the heart of their business through eight capabilities including operating model, strategic alignment, service design and customer experience.
Delivery and PerformanceAt Moorhouse we know that our clients must get better at delivering change in order to stay ahead. Our Delivery and Performance service line will work with you to create sustainable solutions that reinforce your strategy and support your culture.
Whether it be a large-scale transformation, business integration, delivering a major infrastructure project or achieving operational excellence, our pragmatic approach, tailored methodologies and agile ways of working, will support you to deliver success every time.
Digital and TechnologyWe help our clients to achieve digital transformation as a strategic advisor and delivery partner. We provide a full range of services to help clients respond to disruptive technology trends, implement innovative digital products, make data-driven decisions and deliver technology-enabled change across their organisation.
Leadership Team
Stephen VinallStephen is the Lead Partner for the Pharmaceuticals & Consumer Business and the Delivery & Performance service line. Alongside this, he is the Lead Partner for Marketing.
Richard GooldRichard is the Lead Partner for the Government & Public Services sector and the People & Change service line. In addition to this he is the Lead Partner for People and Talent - ensuring that Moorhouse continues to attract, recruit, develop, engage and excite the very best consultants.
Jason ByrneJason is the Lead Partner for the Transport and Energy & Utilities sectors and the Digital & Technology service line. In addition to this he is the Lead Partner for Culture and Events - the internal culture team that shapes the values and ethos of the firm.
Richard JonesRichard is the Lead Partner for the Healthcare sector and the Strategy & Customer service line. He also is the Health and Wellbeing team lead within Moorhouse.
Jon RussellJon is responsible for managing financial performance and ensuring operational excellence across the support team.
Richard BrackstoneRichard is the lead partner for the Technology, Media and Telecoms and Financial Services sectors. Alongside this, Richard leads the Business Development Quad at Moorhouse.
AN INTRODUCTION TO MOORHOUSE
Why? To support the growth aspirations and continued success of the firm.
Our clients want to engage the very best people who can help them with their most strategic challenges.
Our people are the biggest asset we have. We are absolutely committed to building and nurturing our talent and harnessing their ambition and desire to be the very best they can be. This commitment will set us apart from our competitors.
Continue to recruit the very best people and relentlessly focus on maintaining our high quality bar. All candidates will have a positive experience and together we will reach the right recruitment decision.
Support new joiners through a comprehensive and thorough induction and onboarding process.
Be clear, consistent and transparent about what is expected of people in the firm.
Promote a culture of coaching alongside an approach to Talent leadership that helps people realise their full potential in a transparent and supportive environment.
Support the accelerated development of people through the very best blended learning opportunities.
How?
AN INTRODUCTION TO MOORHOUSE
People & TalentWe attract, recruit, develop, engage and excite the very best people – supporting everyone in the firm to be extraordinary.
We manage the business through five internal teams. This provides everyone in the firm with an opportunity to play an active role in how we manage the business.
Our ambition is to build an alumni network that is an asset for Moorhouse and characterised by a genuine desire for people who leave the firm to remain engaged and supportive of it.
Attract and recruit the very best consultants.
Provide every candidate with a positive experience of Moorhouse.
Equip everyone in the firm to succeed from day one.
Put the right support in place to harness potential and ensure continued development and growth.
AN INTRODUCTION TO MOORHOUSE
Supporting a blended learning approach
Recruitment and Onboarding
Exit and Alumni
There is a fantastic culture of learning at Moorhouse. In addition to professional qualifications, Moorhouse has developed the Moorhouse Academy which is an in-house training programme designed and led by senior members of the firm to provide you with a strong foundation of consulting skills. Consultants and the Business Support team are encouraged to attend all the training that Moorhouse has to offer, from a RADA Powerful Presentations course to a business writing course – there is something for everyone!
Business developmentThe objective of the Quad is to support everyone in the firm to contribute to sales and business development.
There are four strategic aims:
AN INTRODUCTION TO MOORHOUSE
Objective and strategy
Embedding the end-to- end sales
process
Enhancing hunting and
strategic sales
Continuous improvements to
account management and
development
Better articulate our offer to market,
improving our proposals and pitches
Account management and farming
End-to-end sales process and hunting
Offer to market
Culture & Events
To ensure our culture continues to evolve in a positive way. It is a key part of remaining an exciting alternative in the consulting market.
Objective
To ensure our culture continues as a positive force that helps us attract and retain the very best people and that we continue to reinforce our values, remaining
an exciting alternative in the consulting market.
Escapes and Events
Compelling team events that contribute to the development of our people and business.
Communication
An innovative and accessible communications strategy that balances formal and informal
communications
Corporate Social Responsibility
A positive CSR strategy that develops our team and our
charity partner.
To ensure we continue to punch above our weight in a consulting market where we compete against large global brands.
To provide a systematic approach to bringing together sector insight with marketing strategies and routes to market.
To support recruitment to attract the very best talent from across the consulting industry.
MarketingObjective and strategy
On-line and digital strategy
Seminars and events
Profile raising
Awards Thought leadership Campaigns PR
Strategic Plannning
Awards
Seminars & Events
Web presence & Social Media
Thought Leadership & Campaigns
www.
AN INTRODUCTION TO MOORHOUSE
Learning and career development is extremely important to us. Supporting the accelerated career development of everyone in Moorhouse comes from a blended approach to learning and development.
Type
s of
lear
ning
inte
ract
ion
Supporting Accelerated Career Progression Development
Workshops
Presentation Skills
Moorhouse Academy modules
Emotional Skills Workshops
Service Line Teams
Engagement Teams
Mentoring
Knowledge Management
Collaboration Platforms
Sector Teams
Coaching
Feedback
Client Engagements
Contribution to Sector and Service Line
Internal Contribution
StructuredLearning
10% 20% 70%Learning
from othersLearning from
experience
Learning event
Learning momentum
Workplace integration
of learning
Development Workshops
Presentation Skills
Moorhouse Academy modules
Emotional Skills Workshops
Grade Development Programmes
Structured Learning FY20-21
Learning from others
Service Line Teams
Engagement Teams
Mentoring
Knowledge Management / Collaboration Platforms
Sector Teams
Coaching
Feedback
Annual and Quarterly Escapes
10% 20%
BE YOURSELF BETTER
Learning from experience
Giving something back is important to us and we channel our efforts as a firm through a charity partner. We are currently supporting Children with Cancer, the leading national children’s charity dedicated to the fight against childhood cancer. We raise money through charity events as well as providing pro-bono consulting services where appropriate.
Client Engagements
Contribution to Sector and Service Line
Internal Contribution
70%
Size isn't everything. Your colleagues will be some of the best consultants from the big firms; your clients will be global names engaging you on mission critical change programmes; and your career progression will be transparent and honest. We take great pride in our entrepreneurial spirit, and everyone in the firm has the opportunity to shape and influence the business.
We take your personal development seriously and we recognise that as you move through your career in Moorhouse that expectations change. That's why we run several learning and development events throughout the year which are bespoke to your grade and needs. This includes core skills training, 1:1 coaching, informal mentoring, Leadership Development Programmes, business development skills training as well as bespoke training sessions to ensure that you're always “playing from a 10”.
Our clients are all top tier FTSE 100 or major Governmental departments. We work across 6 sectors: Financial Services, Transport & Logistics, Pharmaceutical & Consumer Business, TMT, Health & Public Sector, and Energy & Utilities. We are at the cutting edge of major transformational change. Our clients use us to turn their strategy into action and because of our 'out of the ordinary' delivery. We embed a PPM culture within our clients so that our clients shouldn't need to rely on us again.
We have won a major award every year of our existence. When it's that regular, you know it's not a fluke.
Career progression is based on merit and not time in grade. We have no quotas to meet or boxes to tick; your career progression is dependent on your achievements and merit, and not your tenure. Twice a year you will agree objectives with your Talent Lead; they will provide one-to-one support to help you achieve your goals and realise your full potential.
Small Firm vs Big Firm Your development
Our clients and work
Award-winning
Accelerated career progression
Why apply?
I joined Moorhouse in February 2017 and instantly felt part of the family. Moorhouse is a very supportive firm with a diverse client portfolio. As such, I have been able to work on a variety of projects and strengthen both my skill set and my knowledge.
Moorhouse has been fantastic for me – we work with great clients, helpthem with big challenges, and ourpeople get things done but alwaysmanage to have a good laugh too!
Having moved from one of the ‘Big’ consultancies, Moorhouse has provided me with everything I expected from working at a smaller organisation. The organisation is agile and able to make decisions quickly with so many opportunities to get involved in and be entrepreneurial. The people are great to work with and there is a real sense of togetherness, openness and sharing of information. I feel that I am constantly learning and developing myself which is important to both me and Moorhouse.
Where to find us?If you have any questions please contact any of the team:
Richard Goold Managing Partner E: [email protected] M: 07879 602572
Irene Oldham People & Talent Advisor E: [email protected] L: 020 3056 4779
Amy BrennanPeople & Talent ManagerE: [email protected] M: 07835 109716
Lisa Mullarkey People & Talent Advisor E: [email protected] L: 020 3167 4690
How to find us We are based on the sixth floor at 20 St. Andrew Street. The building receptionist will provide directions to our floor.
Address 6th Floor
20 St. Andrew St, LondonEC4A 3AG
Contact number Tel: 020 3004 4482
Nearest stationsMinutes walk
Farringdon Hammersmith & City Metropolitan Circle National Rail
Chancery Lane Central
Blackfriars Circle District National Rail
St. Paul's Central
6
6
7
10
Ellie Sharp People & Talent Advisor E: [email protected] M: 020 7965 3025
AN INTRODUCTION TO MOORHOUSE