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Bouncing forward, not back:discovering and developing resilience skills for ourselves and the workplace
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What is resilience, anyhow?Three definitions, from three fields
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An engineer’s view
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A psychologist’s view
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An ecologist’s view
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The connections
A visual metaphor: absorption of outside stressors without collapse
Traits of resilient individuals
Qualities of resilient systems
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Resilience for individuals
Resilience is the process by which we successfully adapt to difficult or challenging life experiences
It is something we do (an active state) rather than something we have (a passive state)
It is something that we can learn and develop throughout life, and, to a degree, it is wired into us
It is not something that occurs in isolation
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“
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If everyone is so resilient, then why are we all so anxious?
Chronicle of Higher Education, 5/10/2013
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Characteristics of resilient people
Optimistic and realistic; forward thinkers
Problem solvers
Connected
Able to adapt; ability to influence outcomes
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Can you make your own luck?
Locus of control, as defined by psychologist Julian Rotter: “Briefly, internal versus external control refers to the degree to which persons expect
that a reinforcement or an outcome of their behavior is contingent on their own behavior or personal characteristics versus the degree to which persons expect that the reinforcement or outcome is a function of chance, luck, or fate, is under the control of powerful others, or is simply unpredictable” (Rotter 1990).
External locus of control = luck, fate, or outside forces are likely to determine the outcome of a situation
Internal locus of control = individual can initiate an action to influence the outcome of a situation
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Becoming more resilient peopleStrategies to develop resiliency
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Health and well being (do the things that work for you!)
Be physically activePractice mindfulnessEat wellGet enough sleepMaintain your social ties
Reflection: what is one thing you will commit to doing to improve or maintain your health and well being?
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Problem solving skills
Use your creativityUse your analytical abilityUse your practical knowledge
Reflection: Which is your area of strength in problem solving? Which area would you like to develop?
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Build your inner strength:
Self-esteem Reflection: what are three things you like about yourself?
Self-confidence Reflection: Replace your negative self talk with a supportive
statement.
Self-concept (who are you?)
Reflection: Write down five attributes or characteristics that best describe yourself.
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Develop high level resiliency skills!
Make the glass half fullPractice gratitudeWalk a mile in someone else’s shoesChoose how you will react
Reflection: Which of these skills would you most like to strengthen for yourself?
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Talent for serendipity
Look for the silver lining
What can be learned in a difficult situation?
Reflection: Think about challenges you’ve experienced in some facet of your life. What did (or could) you learn?
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Thinking systematically
Multiple ecological, social, economic, and other systems intersect in our lives
Systems, like individuals have the ability to “…absorb disturbance and still retain basic function and structure” (From Resilience Thinking – Brian Walker and David Salt. Island Press: 2006)
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Characteristics of resilient organizations
Awareness Diversity Integration Self-regulation Adaptive
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Building resilience at the organizational level
Workplace is an ecosocial system
Efficiency is a fine line
Build trust and develop leadership skills
Open to change
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“
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Resilience thinking is… about understanding and embracing change, as opposed to striving for constancy.
From Resilience Thinking – Brian Walker and David Salt. Island Press: 2006
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How resilient is your organization?And how will you find out?
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Zimmerman Library fire – April 30, 2006
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Road to recovery
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Creative output
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“Never let a good crisis go to waste.”
- attributed to Winston Churchill
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Selected bibliography
Books:
Rodin, J. 2014. The Resilience dividend. New York: PublicAffairs.
Siebert, A. 2005. The Resiliency advantage. San Francisco: Berrett-Koehler.
Walker, B. and D. Salt. 2006. Resilience thinking. Washington, D.C.: Island Press.
Articles:
Blum, D. 1998. Finding strength: how to overcome anything. Psychology Today 31(3): 32- .
McMurtrie, B. 2013. Bouncing back may be tough, but so are we. Chronicle of Higher Education 59(35): B13-B15.
Oaklander, M. 2015. Bounce back. Time 185(20):36-42.
Siebert, A. 2006. Develop resiliency skills. T+D 60(9):88-89.
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Questions and comments?