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securely manage the e-business

In todays world of e-businesses, business success relies uponhighly available systems running mission-critical applications,databases and other software across intranets and the Internet.At the same time, IT is facing the pressure to integrate theenterprise management solution into the companys overallsecurity strategy without breaking established policies.HP OpenView Advanced Security, an add-on component forHP OpenView Operations, supports secure communicationfor managing business-critical and business-sensitive systems,databases and applications over insecure network infrastructures.

To maximize your return on investment, HP OpenView offers a

complete portfolio of support and services. These flexible, effec-

tive, Customer Care options assure the utmost in responsivenessfor your support needs. Beyond securing your investment, HP

OpenView support helps you maintain its value, 24x7, globally

hp OpenView operations

HP OpenView Operations provides you with a business-drivenapproach to achieving rapid control of your e-services. It is anenterprise-class management solution that monitors, controlsand reports on the health of the enterprise across boundaries,thereby improving uptime off all layers that compose the elec-tronic enterprise environment of today: the network, systems,databases, applications, services and the Internet.

the OpenView advanced security concept

The HP OpenView Operations core product comes withstandard protection against passive attacks (eavesdropping)by securing network traffic. With Advanced Security, an add-on product, the HP OpenView Operations communicationinfrastructure is extended to support the authentication,encryption and integrity of management data:

between the central management servers

between management servers and distributedintelligent agents

between management servers and the connectedoperator consoles (Java UI)

Protection is ensured for sensitive information contained inHP OpenView Operations messages, action requests, actionresponses and configuration data.

For example, with an Internet banking application the proxyand name servers supporting the application need to resideoutside the firewall. Because of potential security issues, theseservers need to be managed securely. The communicationbetween the agents and the management server therefore needsto be as secure as possible. This is achieved with HP OpenViewAdvanced Security.

privacy, authentication and data integrity

HP OpenView Advanced Security together with a PKI solutionguarantee data privacy for the communication channel betweenthe HP OpenView Operations central management server and

AA

hp OpenView

advanced security 6.0, 7.xproduct brief

OpenView Operations

managment server

OpenView Operationsmanagment server

OpenView Java UI

Agent

Age

Agent

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the distributed intelligent agents, as well as between differentmanagement servers. It ensures that the communication isauthenticated and checked for data integrity.

the open security model

HP OpenView Advanced Security allows a seamless integrationwith an existing security solution:

It supports the Generic Security Service (GSS)standard version 2 (RFC 2078) with an API.

It is independent from any encryption technology.Even homegrown encryption solutions can plug in,if they are GSS compliant.

It provides an open interface to plug in a Public KeyInfrastructure (PKI) solution based on GSS.

secure Java user interface

Having a secured link between the Java UI client and theHP OpenView Operations management server is essentialto prevent spoofing.

In the case of working from remote, when the operator does

not know how the service provider routes data transferredacross the network, a secured link is a primary concern toprevent eavesdropping or even worse attacks.

The HP OpenView Advanced Security add-on guaranteessecrecy, data integrity and authentication for the communicationbetween the management server and the connected Java UIclients. It comes with an out-of-the-box implementation of theSecure Socket Layer (SSL) protocol, the de facto standard usedfor the Internet.

ease of use with hp OpenView operations

Tight integration with the HP OpenView Operations central

management server and the distributed intelligent agentsensures that security can be easily configured from the HPOpenView Operations central management server.

Administrators are able to individually select the managednodes and the operator accounts for which the securecommunication is enabled.

hp OpenView support services

HP offers a scalable set of support services for all HP OpenView

solutions. The wide range of service offerings enables you tochoose the support program that best matches your needs.Options include:

Customer Care Standard: Provides 8x5 unlimited telephonesupport, timely product upgrades and materials deliveredautomatically, and direct access to eCare. This option isincluded in the price of each HP OpenView software product

Customer Care Extended: Includes all the benefits of CustomeCare Standard plus extended 24x7 phone support.

Customer Care Advantage: Provides proactive, remoteHP OpenView technical assistance, such as periodic patchmanagement and call history review. (Please check with

your local HP sales representative to confirm the availabilityof this service in your region.)

Customer Care Premier: Encompasses a proactive,personalized service for large or complex, multi-platformHP OpenView management environments. Provides

dedicated support personnel focused around three keyactivities: business alliance management, proactiveproblem avoidance and onsite technical services.

Mission Critical: Maximizes system uptime/availabilityby providing specialized resources for fast recovery.(Available on HP-UX versions of HP OpenView as partof HPs Mission Critical offering.)

eCare: Provides fast, efficient access to HP OpenViewknowledge. Includes always-up, always-on solutionself-help, business self-help and e-call logging.

To learn more, visit: www.openview.hp.com/services

for more informationFor more information on HP OpenView, please contact yourlocal HP reseller or HP sales office.

Australia/New Zealand Malaysia+61 3 9272 4097 switchboard + 603 2698 6555

Europe Singaporeopenview_ccc@hp.com switchboard +65 275 3888

Hong Kong Thailand+85 2 2599 7508 +662 661 3900

India United States of America+91 11 682 6000 1-877-OV-OWNER

Japan+81 3 3331 6111Or visit:www.openview.hp.com

Copyright Hewlett-Packard Company 2002. All Rights Reserved.Reproduction, adaptation or translation without prior writtenpermission is prohibited except as allowed under the copyright laws.

Java is a U.S. trademark of Sun Microsystems, Inc.

5981-1664EN May 2002

features and benefits

Open and flexible

GSS compliant

Data privacy

Out-of-the-box SSL communication for Java UI

Supports Public Key Infrastructure

Authentication and data integrity

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