Achieving SuccessReviewee Workshop
Aims
2 main aims:
• To provide an understanding of the review process
• To introduce the SMART approach to objective setting
Benefits of ReviewingIndividual
• Clarification of expectations about the individual’s contribution to the University goals.
• Opportunity to provide feedback into departmental plans.
• Improve shared communications about the individual’s contribution and related matters.
• Opportunity to discuss personal development.
• Opportunity to celebrate success• Opportunity to address issues
University
• Alignment of local activities and efforts with institutional strategic aims.
• Improved shared communications about the University aspirations and priorities.
• Opportunity to discuss departmental aims and requirements.
• Opportunity to celebrate success. • Opportunity to address issues.
Enhanced communication and understanding
Different Levels – Same Directionstrategic plans
department objectives
team objectives
individual responsibilities
objectives
Different Levels – Same Direction
strategic plans
department objectives
team objectives
individual responsibilities
objectives
Discussion:
• What is your understanding of your department’s strategic aims?
• How do you support this as an individual?
The Review ProcessAnnual Cycle
Understanding goals of University and department
Agree individual objectives to support department aims
Check understanding and review progress
Evaluate performance(have objectives been met?)
Interim review, informal progress reports
Roles and Responsibilities
Reviewer schedules meeting with Reviewee
Reviewee completes form and gives to Reviewer 4 working days before meeting
Reviewer reads form & prepares for meeting
Meeting takes place,
responses to questions on
form are discussed and actions agreed
Form is amended to reflect discussion & actions agreed, then cover sheet is signed by Reviewer & Reviewee
Copies are retained by Reviewer,
Reviewee
SMART Objectives
S specificM measurableA achievable/agreedR relevant/realisticT timebound
SMART ObjectivesDecide which objectives are SMART/not SMART:
1. Reduce the average time for resolving customer service issues from 10 minutes to 5 minutes by the end of the calendar year
2. Ensure that you are compliant with Data Protection legislation
3. Provide information technology support for approved applications in accordance with Information Delivery Systems (IDS) procedures for the period January to June 2009
4. Conduct more research
S specificM measurableA achievable/
agreedR relevant/realisticT timebound
Receiving Feedback
• be open• listen carefully• avoid filtering• ask questions• be prepared to contribute• decide to take action
Types of DevelopmentIndividual
Development
CollectiveDevelopment
ProfessionalDevelopment
DepartmentalDevelopment
InductionPeer ReviewShadowingMentoring
SecondmentsJob Rotation
Focus GroupsPartneringBuddying
External VisitsDept Audit
Team ReviewsDept Newsletter
Lunchtime ForumsMasterclasses
Skills Workshops
AwaydaysDept MeetingsBenchmarking
Planning SessionsStrategy Events