![Page 1: Accounts Receivable and Collections - a Deep Dive](https://reader036.vdocuments.us/reader036/viewer/2022062421/56649e385503460f94b28f96/html5/thumbnails/1.jpg)
Accounts Receivable and Collections - a Deep Dive
![Page 2: Accounts Receivable and Collections - a Deep Dive](https://reader036.vdocuments.us/reader036/viewer/2022062421/56649e385503460f94b28f96/html5/thumbnails/2.jpg)
Disclaimer
The content of this presentation represents the views of the author and presenters.
GE, the GE Monogram, Centricity and Imagination at Work are trademarks of General Electric Company."
![Page 3: Accounts Receivable and Collections - a Deep Dive](https://reader036.vdocuments.us/reader036/viewer/2022062421/56649e385503460f94b28f96/html5/thumbnails/3.jpg)
HealthCo - Our Story
• Value Added Reseller
• Over 400 clinics
• 2013 and 2014 GE Channel Partner of the Year
Presenter: Donna Dietz, Senior Implementation Consultant
Co-Presenter: Andrea Cunningham, Director - Professional Services
![Page 4: Accounts Receivable and Collections - a Deep Dive](https://reader036.vdocuments.us/reader036/viewer/2022062421/56649e385503460f94b28f96/html5/thumbnails/4.jpg)
Best Practices“medical practices leave up to 30% of their reimbursement behind….” the Medical Group Management Association estimates”
![Page 5: Accounts Receivable and Collections - a Deep Dive](https://reader036.vdocuments.us/reader036/viewer/2022062421/56649e385503460f94b28f96/html5/thumbnails/5.jpg)
“harder then filing Federal Income Taxes……can be more than five different entities sharing responsibility….”
http://www.eligibilityverification.net/medicalbilling.htm Medical Billing Page
![Page 6: Accounts Receivable and Collections - a Deep Dive](https://reader036.vdocuments.us/reader036/viewer/2022062421/56649e385503460f94b28f96/html5/thumbnails/6.jpg)
Centricity Practice Solutions • Registration
– Insurance / Financial Group/ Allocation Sets• Billing Component
– EDI Claims/ Remittance / Eligibility
![Page 7: Accounts Receivable and Collections - a Deep Dive](https://reader036.vdocuments.us/reader036/viewer/2022062421/56649e385503460f94b28f96/html5/thumbnails/7.jpg)
Claim Management • Follow up Strategy
– Filing Method– Financial Class– Denials
![Page 8: Accounts Receivable and Collections - a Deep Dive](https://reader036.vdocuments.us/reader036/viewer/2022062421/56649e385503460f94b28f96/html5/thumbnails/8.jpg)
Accounts Receivable• Optimize field utilization• Field Sort
– Status– Filing Method– Insurance Carrier– Visit Owner
![Page 9: Accounts Receivable and Collections - a Deep Dive](https://reader036.vdocuments.us/reader036/viewer/2022062421/56649e385503460f94b28f96/html5/thumbnails/9.jpg)
Accounts Receivable Criteria
![Page 10: Accounts Receivable and Collections - a Deep Dive](https://reader036.vdocuments.us/reader036/viewer/2022062421/56649e385503460f94b28f96/html5/thumbnails/10.jpg)
Visit Record • Summary Line• Billing Notes • Correspondences• Claims• Visit Owner
![Page 11: Accounts Receivable and Collections - a Deep Dive](https://reader036.vdocuments.us/reader036/viewer/2022062421/56649e385503460f94b28f96/html5/thumbnails/11.jpg)
Document and Own
![Page 12: Accounts Receivable and Collections - a Deep Dive](https://reader036.vdocuments.us/reader036/viewer/2022062421/56649e385503460f94b28f96/html5/thumbnails/12.jpg)
Collections Module• Managing High Risk A/R
– Insurance – Patient
• Payment Plans• Letters • Auto Roll
![Page 13: Accounts Receivable and Collections - a Deep Dive](https://reader036.vdocuments.us/reader036/viewer/2022062421/56649e385503460f94b28f96/html5/thumbnails/13.jpg)
Collections Module• Visit Owners• Collections Groups• Restrictions on Scheduling Patients
![Page 14: Accounts Receivable and Collections - a Deep Dive](https://reader036.vdocuments.us/reader036/viewer/2022062421/56649e385503460f94b28f96/html5/thumbnails/14.jpg)
Collections Criteria
“High Risk A/R”
![Page 15: Accounts Receivable and Collections - a Deep Dive](https://reader036.vdocuments.us/reader036/viewer/2022062421/56649e385503460f94b28f96/html5/thumbnails/15.jpg)
Maximize Screen
Real Estate
![Page 16: Accounts Receivable and Collections - a Deep Dive](https://reader036.vdocuments.us/reader036/viewer/2022062421/56649e385503460f94b28f96/html5/thumbnails/16.jpg)
It’s in the Settings
![Page 17: Accounts Receivable and Collections - a Deep Dive](https://reader036.vdocuments.us/reader036/viewer/2022062421/56649e385503460f94b28f96/html5/thumbnails/17.jpg)
Denials & Appeals• Denial Management
– Tracking– Trending
• Appeals– Tracking
![Page 18: Accounts Receivable and Collections - a Deep Dive](https://reader036.vdocuments.us/reader036/viewer/2022062421/56649e385503460f94b28f96/html5/thumbnails/18.jpg)
It’s in the Settings
![Page 19: Accounts Receivable and Collections - a Deep Dive](https://reader036.vdocuments.us/reader036/viewer/2022062421/56649e385503460f94b28f96/html5/thumbnails/19.jpg)
Document and Share
![Page 20: Accounts Receivable and Collections - a Deep Dive](https://reader036.vdocuments.us/reader036/viewer/2022062421/56649e385503460f94b28f96/html5/thumbnails/20.jpg)
Letters• Patient/Guarantor Letters• Insurance Letters• Appeal Letters
![Page 21: Accounts Receivable and Collections - a Deep Dive](https://reader036.vdocuments.us/reader036/viewer/2022062421/56649e385503460f94b28f96/html5/thumbnails/21.jpg)
Mail Merge Fields
![Page 22: Accounts Receivable and Collections - a Deep Dive](https://reader036.vdocuments.us/reader036/viewer/2022062421/56649e385503460f94b28f96/html5/thumbnails/22.jpg)
Follow Up
• Part of the Plan• Tracking • Benchmarking• Letting Go• Interfaces
![Page 23: Accounts Receivable and Collections - a Deep Dive](https://reader036.vdocuments.us/reader036/viewer/2022062421/56649e385503460f94b28f96/html5/thumbnails/23.jpg)
Questions