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About Citadel Engineering Company
CITADEL ENGINEERING COMPANY is a leading Inspection, Calibration, Certification, Engineering and Training Organization in Iraq with more than 8 years of experience. We have
firmly established our professional services in providing business solutions worldwide. CITADEL ENGINEERING COMPANY has a long history of providing Calibration Services,
Engineering and Training Courses in Performance Improvement. Our goal, both then and now, has been to enhance the quality of our customer’s products and services and help them
with their performance improvement initiatives.
Calibration
Services
We are the only accredited
Calibration Lab in Iraq
according to ISO 17025 and we
are calibrating most of the
Equipment and tools in
different sector like PSV and
PRV, Pressure gauges,
Electrical Equipment,
Radiography Equipment,
Dosimeter, Survey Meter and
etc.
Engineering
Services
Engineering, Procurement,
Construction, and Project
Management like Designing,
Mechanical Calculations
Project Management is one of
our core services in this
department
Training
Services
We are providing various kind
of training as agent in the
field of Management, Quality,
HSE, Project, Inspection,
Finance, NDT and etc.
CEC is the Authorized agent of
API, ASNT, AWS, SSPC,
NEBOSH, IOSH and PECB in
Iraq
Inspection
Services
Providing Welding Inspection,
QA/QC, API Inspection, Vendor
Inspection, Pipeline, Drilling
Equipment & Piping
Inspection, Plant Inspection
and NDT Services including VT,
MT, PT, UT and advance NDT
like Phase Array and TOFD. We
are the only company in Iraq
that has Eddy Current (ET)
Equipment.
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Certification
Services
As TÜV & PECB Agent, here in
Iraq we are auditing the
companies according to the
ISO Standards for the
Management System like ISO
9001, ISO 14001, and OHSAS
18001. TÜV InterCert has
accreditation from one of the
best accreditation bodies in
the world DAKKS
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Citadel Academy is a leading edge and one of the top business
and training organizations in Iraq, with diversified activities such as
Engineering NDT Services, Advance NDT services, Welding
Inspection, NDT Level III Consultancy, Project Management, HSE
Services, Technical Consultancy as well as a wide variety of
Training and Certification Programs. CITADEL is Authorized
training and Examination Center of American Society for
Nondestructive Testing (ASNT), f American Welding Society
(AWS), and American Petroleum Institute (API).
Whether you are looking to gain a better general understanding
about a specific management system standard or wish to learn
how to audit an organization against the requirements of a
standard, Citadel Academy can help you. Many of our courses are
IRCA approved which means you can rest assured that you will
receive training excellence from competent tutors with industry and
subject matter expertise.
CITADEL Academy provides a full comprehensive training
program to suit the individual needs and requirements of each
business. Training can be conducted in-house or at our many
conference centers in the Kurdistan or Basrah and other locations.
CITADEL Academy offers training for all organizational levels,
from beginners to senior management, in our core practice areas
of Management Systems, Performance Excellence, and Global
Regulatory Compliance for life sciences, medical device, and
pharmaceutical manufacturers.
▪ Business & Management
▪ IT Design/ Multimedia
▪ IT Pro
▪ IT User
▪ Languages
▪ Law & Legal
▪ Marketing
▪ Mini MBA
▪ Negotiation
▪ Office Management
▪ Information Management
▪ Insurance
▪ IT Design/ Multimedia
▪ Oil & Gas
▪ Personal Development
▪ Pharmaceutical
▪ Project Management
▪ Quality Assurance
▪ Real Estate
▪ Sales
▪ Health and Social Care / Work
▪ Finance
▪ Human Resources
▪ CAD
▪ Coaching
▪ Communication Skills
▪ Communications & Media
▪ Construction
▪ Design
▪ Energy
▪ Finance
▪ Health & Safety
▪ Hospitality & Tourism
▪ Human Resources
▪ Information Management
▪ Engineering / Industry
TRAINING COURSES WHICH WILL BE HOLDING BY CITADEL ACADEMY
TRAINING CALENDAR 2017
For the first time in Erbil and Iraq, Citadel Engineering
Company is providing online training courses on its company
website, you can easily access the courses right from Citadel
engineering company and choose the course which you are
interested to take.
All you have to do is to sign up your name on the website and
make your own account then log in and choose the training
want to take. You can do the payment online and through bank
card.
❖ General Awareness/Function Specific (10 Hour)
❖ Basic General Awareness (4 Hour)
❖ 24 Hour Hazardous Materials Technician Level III Responder
❖ Hydrogen Sulfide (H2S) Awareness Online
❖ Back Safety in the Workplace
❖ Health and Safety Management
❖ Human Resource Training Courses
❖ OSHA Hazard Communication Training Aligned with GHS With Wallet ID Card
❖ Heat Illness Prevention for Employees
❖ Personal Protective Equipment (PPE) Program and Selection
❖ Using the Current Emergency Response Guidebook
TRAINING COURSE YOU CAN TAKE ONLINE ARE AS BELOW
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PECB is a certification body for persons, management systems, and products on a wide
range of international standards. As a global provider of training, examination, audit, and
certification services, PECB offers its expertise on multiple fields, including but not
limited to Information Security, IT, Business Continuity, Service Management, Quality
Management Systems, Risk & Management, Health, Safety, and Environment.
PECB help professionals and organizations to show commitment and competence with
internationally recognized standards by providing this assurance through the education,
evaluation and certification against rigorous, internationally recognized competence
requirements. Our mission is to provide our clients
comprehensive services that inspire trust, continual improvement, demonstrate
recognition, and benefit society as a whole.
VALUE OF PECB CERTIFICATIONS:
A large number of individuals have grown to
understand and appreciate that best practices and
methodologies for relevant fields really do exist, by
applying their knowledge and skills into the goals of
their company and therefore resulting as the key
success factor of their organization.
Chances are that if a company is hiring an
information security expert, risk manager, project
manager or quality manager, the qualifications of the
candidate are important to them. Hence, preference
goes to the candidate who holds the relevant
professional certification, whether it is an ISO/IEC
27001 Information Security certification, ISO 31000
Risk Manager certification, ISO 21500 Project
Management certification or an ISO 9001 Quality
Management certification.
However, professional certification is not just about
gaining a certificate that proves the completion of a
course; rather it serves as proof of recognition for
practice knowledge and professional development
throughout one’s experience. From comprehensive
training to rigorous examination procedures, one will
become a certified professional with respect to their
practical experience.
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TÜV INTERCERT, independent
Certification Body for system and product,
springs from the desire to support
companies and organizations in obtaining
certification which guarantees attention to
the quality, efficiency and safety, not only
of the goods and services offered but also
of the management system employed.
The goal of the TÜV INTERCERT GmbH -
Group of TÜV Saarland certification body
is to provide a certification service that is
distinguished by its professionalism,
efficiency, timely delivery and
cost/performance ratio.
The main objective
of TÜV INTERCERT GmbH - Group of
TÜV Saarland is to fulfill the tasks
delegated to it in such a way as benefits
society at large and the global economy
the most and be independence and
impartiality.
TÜV InterCert offers training courses, seminars and workshops which are characterized by a pedagogical-
educational approach, and the use of modern presentation techniques to ensure in-depth preparation
concerning all possible specializations in all the areas related to certification. TÜV InterCert’s training
programs are designed for the successful obtainment of recognized certifications, as well as to meet clients’
various needs, including the choice of location for the training and the level of specialization needed
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The International Register of Certificated Auditors (IRCA) is the leading professional body for
management system auditors. IRCA represents 10,000 registered auditors in over 120 countries and
every year, over 60, 000 delegates attend an IRCA approved training course.
IRCA works closely with employers and training organizations to regularly update our course
requirements, professional experience and continuing professional development to ensure that IRCA
registration remains the auditor qualification of choice for business.
IRCA has earned a reputation for integrity, contributing value and best practice. The
evaluation and certification methods developed and used by IRCA have been adopted
as the industry standard model used by other auditor certification bodies, which
indicates that we remain the auditor certification that supplier organizations,
certification bodies and auditors value most. Over 1 million auditors have attended an
IRCA certified course since 1984 and more than 120 countries are represented on the
IRCA register.
IRCA’s mission is to make a positive and profound contribution to the business
management systems audit profession; to inspire and empower auditors and auditor
training organizations worldwide, to achieve excellence and promote the value
auditors add to businesses.
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The American Petroleum Institute (API) is the only national trade association
that represents all aspects of America’s oil and natural gas industry. more
than 600 corporate API’s members, from the largest major oil company to the
smallest of independents, come from all segments of the industry. They are
producers, refiners, suppliers, pipeline operators and marine transporters, as well
as service and supply companies that support all segments of the industry.
API's mission is to influence public policy in support of a strong, viable U.S. oil
and natural gas industry.
Each day, the oil and natural gas industry depends on equipment to produce,
refine and distribute its products. The equipment used is some of the most
technologically advanced available in the search for oil and gas and allows
the industry to operate in an environmentally safe manner. Designed for
manufacturers of production, drilling, and refinery equipment, the API
Monogram Program verifies that manufacturers are operating in compliance
with industry standards. API also provides quality, environmental, and
occupational health and safety management systems certification through
APIQR. This service is accredited by the ANAB (ANSI-ASQ National
Accreditation Board) for ISO 9001 and ISO 14001. Let APIQR’s industry
expertise certify your organization to API Spec Q1, OHS 18001.
API also certifies inspectors of industry equipment through our Individual Certification
Programs, designed to recognize working professionals who are knowledgeable of
industry inspection codes and are performing their jobs in accordance with those
codes. Through our Witnessing Programs, API provides knowledgeable and
experienced witnesses to observe critical material and equipment testing and
verification. API’s Training Provider Certification Program provides third-party
certification for a variety of oil and gas industry training courses, further ensuring that
any training provided meets industry needs.
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The American Society for Nondestructive Testing, Inc. (ASNT) is the world's largest
technical society for nondestructive testing (NDT) professionals. Through our organization
and membership, we provide a forum for exchange of NDT technical information; NDT
educational materials and programs; and standards and services for the qualification and
certification of NDT personnel. ASNT promotes the discipline of NDT as a profession
ASNT was founded in 1941 (under the name of The American Industrial Radium and X-Ray
Society) and currently boasts a membership of more than 15,000 including over 600
Corporate Partner affiliated companies. The Society is structured into local Sections (or
chapters) throughout the world. There are over 90 chartered local Sections in over 10
countries. Our membership represents a wide cross-section of NDT practitioners working in
manufacturing, construction, education, research, consulting, services, and the military
and facilitates NDT research and technology applications.
Certification under this program results in the issuance of an ASNT certificate and
wallet card attesting to the fact that the certificate holder has met the published
guidelines for the Basic and Method examinations as detailed in Recommended
Practice No. SNT-TC-1A. The ASNT NDT Level III program is the core certification
program for ASNT. Inaugurated in early 1977, ASNT NDT Level III certificates are
recognized worldwide. As of 31 December 2013, the program had 6,738 certified
personnel holding certifications in 19,260 NDT test methods.
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The Lifting Equipment Engineers Association (LEEA) is established
across the globe as the leading representative body for all those involved
in the lifting industry worldwide. LEEA is the respected and authoritative
representative body for its Members who work in every aspect of the
industry, from design, manufacture, refurbishment and repair, through to
the hire, maintenance and use of lifting equipment.
LEEA Association has played a key role in this specialized field for over
seventy years, from training and standards setting through to health
and safety, the provision of technical and legal advice, and the
development of examination and licensing systems. We represent our
Members at the highest levels across a range of both public and private
bodies, including various government departments, as well as nationally
and internationally recognized professional and technical institutions.
LEEA CORE VALUES ARE:
Leading by example
Engaging with and supporting our members
Encouraging team work
Achieving shared goal
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The American Welding Society (AWS) was founded in 1919, as
a nonprofit organization with a global mission to advance the
science, technology and application of welding and allied joining
and cutting processes, including brazing, soldering and thermal
spraying. AWS strives to move the industry forward in both thought
and action, as well as inspire new generations to see the exciting
career opportunities available today.
AWS offers a number of certification programs that recognize and document
expertise and knowledge in specific welding-related disciplines including,
inspectors, supervisors, educators, radiographic interpreters, welding
engineers and fabricators. AWS is the source for qualification and certification
of welding personnel. Since the Certified Welding Inspector (CWI) program
was introduced in 1976, AWS has certified over 97,000 welding inspectors
alone, plus thousands more working professionals across other certification
categories.
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Continuing Education offers credit, noncredit, and professional courses in a wide range of topics, from art to recreation to
languages to technology to cooking. Our department includes Academic Programs (credit and noncredit), the English
Language Institute, Go Learn, Lifelong Learning, the Osher Lifelong Learning Institute, Professional Education, Test
Preparation, and Youth Education.
Continuing Education offer classes on the main University campus, at four off-campus sites in Bountiful, Murray, Sandy
and St. George, and at locations around the Wasatch front and back. The annual Frederick W. Reynolds Lecture is also
sponsored by Continuing Education
Whether you're a student, working professional, stay-at-home parent, non-native English speaker, preschooler, baby
boomer, or just looking to learn something new, Continuing Education has something for you.
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Heritage is a leading International provider of Health, Safety and
Environmental training to the Middle East. All Their consultants and
trainers are members of Institute of Occupational Safety and Health.
Delivering Safety awareness programmes across the GCC countries in
order to educate and share current safety professional standards,
trends, best practices and efficient operational procedures. Promote
Excellence in occupational safety and health education to improve
performance and thereby make our industries a safer and healthier
place to work with. And also adopt sound research for curriculum
development for safety educationTraining Courses Provided By Heritage Training Institute
▪ NEBOSH IGC
▪ IOSH International Courses
▪ HAZMAT Courses
▪ Safety Courses
▪ First Aid Training Course
▪ Food Safety Courses
▪ Health & Safety At Workplace
▪ Risk Assessment
▪ Oil & Gas Safety Course
▪ Environmental Awareness
▪ Manual Handling Safety Course
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REGISTRATION PROCESS
All applicants for public courses in the Citadel Academy could read the details of courses,
and choose their desired courses for registering.
❖ Pre-register will be done by sending emails or through a phone call.
❖ Citadel Academy will send you a registration form through an email, all you have to do is to fill and send it back to us.
❖ Registering will keep up to 7 days, in this period of time you have to confirm your registration by processing the payment.
REPLACEMENT OR CANCELATION
After registering for a course, any replacing registered person or cancellation of the registration should be done within 7
days before the date of the course and have to be notified by mail to Citadel Academy.
❖ In Case Of Cancellation After Seven Days Of Registration, 30% Of The Total Price Would Be Deducted.
Academy will try to hold all its training courses according to the training calendar, but sometimes, because of some
reasons out of control, we have to postpone or cancel the course. In these situation we will notice you 2 days before the
date of the course by a phone call or e-mail. In case you didn’t want to participate then the paid fee will be returned to
you or otherwise, you are automatically registered in next course.
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Citadel Academy can arrange in-house training courses according to your request.
Send us your training course request, we will send you our training offer within two days after receiving your
request which it will include:
❖ Training Syllabus
❖ Instructor Resume
❖ Costs and training value
GROUP REGISTERED IN PUBLIC COURSE:
Discount For Registration Of Main Three Members Of One Organization Or Company In A Course
STUDENTS
BRING A FRIEND
DISCOUNT, WILL JUST INCLUDE ONE OF THE OPTION ABOVE
INTERNAL ORGANIZATIONAL COURSES
CITADEL ACADEMY SPECIAL DISCOUNTS FOR CUSTOMER & PARTICIPANTS:
EARLY BIRD
the first two whom register for the training course
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▪ Course Fee should be deposited into the following account number
Name Of Bank Branch Swift Code Name Of Account Owner Account Number
IS Bank Erbil (HQ) ISBKIQBA Citadel Engineering 0653-357473-001
▪ or should be Paid in cash at our office in Italian village ( House No 201) Erbil, Iraq.
Updated Course Materials, Certification, Documentations, Stationary Tools, Refreshment and
Lunch are included in the course fee.
2 days before the date of course, Email will be send to you regarding Course plan and details,
dates of course, and other required information will be sent to participants.
ALL ACADEMY COURSES START AT 09:00 AM TILL 04:30 PM
FEE PAYMENT
COURSE TUITION INCLUDS
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QUAITY MANAGEMENT SYSTEM
COURSE CATEGORY / TITLES CODE NUMBER OF RUNS MONTHS
ISO 9001:2015 – Foundation QMS-01 Two January, July
ISO 9001:2015 - Lead Implementer QMS-02 Three February, June, November
ISO 9001:2015 - Internal Lead Auditor QMS-03 Two May, October
ISO9001:2015 - Lead Auditor QMS-04 Two March, December
ISO/IEC 17025 - Lead Implementer QMS-05 One May
ISO/IEC 17025 - Lead Auditor QMS-06 One November
ISO/TC 29001 - Lead Implementer QMS-07 One April
ISO/TC 29001 - Lead Auditor QMS-08 One August
ISO 5001 - Energy Management
Lead Implementer
QMS-09 One May
ISO 5001 - Energy Management
Lead Auditor
QMS-10 One December
ISO/TS 16949 - Lead Implementer QMS-11 One June
ISO/TS 16949 - Lead Auditor QMS-12 One September
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HSE MANAGEMENT SYSTEM
COURSE CATEGORY / TITLES CODE NUMBER OF RUNS MONTHS
ISO 14001 - Environmental Management System - Lead Implementer HSE-01 Two March. August
ISO 14001 - Environmental Management System - Lead Auditor HSE-02 Two May, November
OHSAS 18001 - Occupational Health & Safety Management - Lead
Implementer HSE-03 Two April, October
OHSAS 18001 - Occupational Health & Safety Management - Lead
AuditorHSE-04 Two May, December
Food Safety Management System - ISO 22000 Lead Implementer FSM-01 One April
Food Safety Management System - ISO 22000 Lead Auditor FSM-01 One October
ISO2600 - Lead Implementer HSE-05 One June
ISO2600 - Lead Auditor HSE-06 One November
ISO20121 - Lead Implementer HSE-07 One July
ISO2121 - Lead Auditor HSE-08 One December
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COURSE CATEGORY / TITLES CODE NUMBER OF RUNS MONTHS
IT & SERVICE MANAGEMENT
ISO/IEC 20000 - Lead Implementer ISM-01 One May
ISO/IEC 20000 - Lead Auditor ISM-02 One July
ISO/22301 - Lead Implementer ISM-03 One December
ISO /22301 - Lead Auditor ISM-04 One March
ISO/28000 - Lead Implementer ISM-05 One August
SECURITY
ISO/ IEC 27001 Lead Implementer IEC-01 One January
ISO/ IEC 27001 Lead Auditor IEC-02 One April
ISO/IEC 27002 Manager IEC-03 One July
ISO/IEC 27002 Lead Manager IEC-04 One November
ISO/ IEC 27032 IEC-05 One June
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COURSE CATEGORY / TITLES CODE NUMBER OF RUNS MONTHS
RISK MANAGEMENT SYSTEM
IISO31000 Risk Manager RMS-01 One February
ISO31000 Lead Risk Manager RMS-02 One June
ISO 21500 Project Manager RMS-03 One September
ISO 21500 Lead Project Manager RMS-04 One December
WELDING INSPECTION
NDT Level I & II Visual Testing NDT-01 Two February, June
NDT Level I & II Penetrate Testing NDT-02 Two March. August
NDT Radiography testing NDT-03 Two May, October
NDT Ultrasonic Testing NDT-04 Two April, September
NDT Magnetic Testing NDT-05 Two June, November
Eddy Current Testing NDT-06 One December
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COURSE CATEGORY / TITLES CODE NUMBER OF RUNS MONTHS
IOSH
IOSH Managing Safely HSE-09 Two February
IOSH Leading Safely HSE-10 One April
IOSH Directing Safely HSE-11 One June
IOSH Supervising Safely HSE-12 One August
IOSH Refresher Course HSE-13 One November
NEBOSH
NEBOSH Oil and Gas Certificate HSE-14 One March
NEBOSH International Fire Certificate HSE-15 One May
NEBOSH National Certificate In Construction Safety &
HealthHSE-16 One July
NEBOSH International Construction Certificate HSE-17 One September
NEBOSH Certificate In Environmental Management HSE-18 One December
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COURSE CATEGORY / TITLES CODE NUMBER OF RUNS MONTHS
API COURSES & EXAMS
API 510: Pressure Vessel Inspector API-01 One February
API 570: Pipework Inspector API-02 One May
API 653: Storage Tank Inspector API-03 One July
API 571: Damage Mechanisms API-04 One September
API 580: Risk-based Inspection (RBI) API-05 One December
Working at Height CNT-01 Two February
Basic Scaffolding CNT-02 Two April
Behavior Based Safety CNT-03 Two August
Mobile Equipment CNT-04 Two June
Rigging & Slinging CNT-05 Two November
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COURSE CATEGORY / TITLES CODE NUMBER OF RUNS MONTHS
LEEA COURSES
P1E - Part 1 Entrance Certificate LFT-01 One February
LEG - Lifting Equipment General Diploma LFT-02 One April
LMM - Lifting Machines Manual Diploma LFT-03 One June
LMP - Lifting Machines Power Diploma LFT-04 One August
RCS - Runways & Crane Structures Diploma LFT-05 One September
OTC - Overhead Travelling Crane Diploma LFT-06 One May
OCE - Offshore Container Diploma LFT-07 One December
MCE – Mobile Crane Diploma LFT-08 One October
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COURSE CATEGORY / TITLES CODE NUMBER OF RUNS MONTHS
MANAGEMENT & LEADERSHIP
Enhancement Of Leadership And Supervision Skills MGL-01 One March
Techniques Of Developing And Simplifying Work
ProceduresMGL-02 One May
Motivational Leadership: Developing Inspiration And
SuccessMGL-03 One April
Building High Performance And Creative Teams MGL-04 One February
Project Management For Managers MGL-05 One August
Risk And Crisis Management MGL-06 One January
Skills Of Executive Leadership, Strategic Planning And Goal
AchievementMGL-07 One November
Strategic Marketing, Brand Management & Public Relations MGL-08 One July
Team Work Leadership And Building Quality Chains MGL-09 One October
The Art Of Management MGL-10 One June
Crisis Management And Effective Decision MakingMGL-11 One December
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COURSE CATEGORY / TITLES CODE NUMBER OF RUNS MONTHS
MULTIMEDIA COURSES
Design & Code MTD-01 One January
Introduction To Digital Audio MTD-02 One February
The Management Of Multimedia MTD-03 One May
Presentation And Critique MTD-04 One March
Audio & Video Fundamentals For Engineers MTD-05 One June
Advanced Networks For Broadcast Engineers MTD-06 One April
High Efficiency Video Coding MTD-07 One December
Broadcast And Media Technology - Understanding Your
IndustryMTD-08 One October
Video Systems And Applications MTD-09 One July
Compression Fundamentals & Applications MTD-10 One August
Network Essentials For Broadcast Engineers MTD-11 One November
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COURSE CATEGORY / TITLES CODE NUMBER OF RUNS MONTHS
FOOD SAFETY
CIEH Level 1 Award in food safety CEH-01 One January
CIEH Level 1 Award in Induction into Safety
In Food PremisesCEH-02 One April
CIEH Level 2 Award in Food Safety CEH-03 One February
CIEH Level 2 Award in Food Safety CEH-04 One May
CIEH Level 2 Award in Practical Food Safety For Catering CEH-05 One July
CIEH Level 2 Award in Cleaning in Food Premises CEH-06 One September
CIEH Level 2 Award in Principles of HACCP CEH-07 One December
CIEH Level 2 Award in HACCP-based Food Safety System
In ManufacturingCEH-08 One March
CIEH Level 3 Award in HACCP for Food Manufacturing CEH-09 One November
CIEH level 3 Award in HACCP in Catering CEH-10 One August
CIEH level 3 Award in Food Safety CEH-11 One December
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COURSE CATEGORY / TITLES CODE NUMBER OF RUNS MONTHS
SELF/PERSONAL DEVELOPMENT
Basic business Writing Skills SPD-01 One January
Advanced Business Writing Skills SPD-02 One March
Office Administration & Management SPD-03 One April
High Impact Business Communication SPD-04 One February
Taking on Greater Responsibilities SPD-05 One December
Emotional Intelligence SPD-06 One October
Knowledge Management SPD-07 One May
Critical Thinking & Tools for Problem Solving & Decision
MakingSPD-08
One August
Communicating with AssertivenessSPD-09 One July
Achieving Success As A New Manager SPD-10 One November
Effective Communication and Presentation Skills SPD-11 One June
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COURSE CATEGORY / TITLES CODE NUMBER OF RUNS MONTHS
FINANCE
Advanced Financial Modeling & Forecasting FN-01 One January
Basic Financial Modeling & Forecasting FN-02 One March
Designing Budget & Control For Strategy Execution FN-03 One August
Finance & Accounting For Non-Finance & Professionals FN-04 One November
Financial Management & Credit Analysis FN-05 One September
HUMAN RESOURCE MANAGEMENT
Human Resources Management Fundamentals (UTAH
University)HR-01 Two February, October
Human Resources: Recruitment and Selection HR-02 One May
Foundation Certificate in HR Practice HR-03 One August
Modern human Resource Management HR-04 One October
Human Relations in Administration HR-05 One December
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COURSE CATEGORY / TITLES CODE NUMBER OF RUNS MONTHS
GENERAL TRAINING COURSES
Excellence Resume Writing GN-01 One February
Telephone Curtsey GN-02 One April
Time Management, Prioritizing And Goal Achievement GN-03 One May
Techniques Of Developing And Simplifying Work
ProceduresGN-04 One July
Presentation And Public Speaking GN-05 One January
Confident At Work GN-06 One June
Developing Personal Effectiveness GN-07 One December
Preparing Yourself for Interview GN-08 One September
Hotel Hospitality GN-09 One November
Customer service GN-10 One March
Writing Effective Emails GN-11 One August
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