“As a coach, I have found her extremely insightful, and she has a way of getting to the heart of the

matter with extremely compassionate precision that I find remarkably

challenging but at the same time supportive.”

Kate Neser ACC, Kate Neser Executive Coaching and Consult ing

AboutAscendHR|KylieHolyland

ExecutiveCoaching|HRConsulting|TrainingandFacilitation|ConflictCoachingKylieHolylandhasover25years’experienceworkingwithindividuals,managersandleaderstoresolvecomplexpeopleissuesanddevelopeffectivestrategiestomaximiseindividualandorganisationalperformance.

Asanexecutivecoach,Kyliehasworkedwithclientsatalllevelsoforganisations,challengingandsupportingthemtotransformtheirworkandlives.KyliehasalsospentyearsworkingasinternalHRconsultantprovidingHRadviceandsupporttoaclientbaseofSESandELmanagersinthepublicsector.

Incoaching,Kylie’sparticularstrengthisingrowingtheconfidenceandcapabilityofindividuals,managersandteamstodealwithdifficultsituationsandtofurthertheircompetency,developnewwaysofthinkingandtotakeactiontoimprovetheirworkandcareerperformance.

Kylieisparticularlyskilledatconflictcoaching,helpingclientstodevelopanunderstandingoftheirtriggers,buildresilienceandtoimproveworkplacerelationships.

Kylieisaconfidenttrainerandfacilitator,comfortablewithdeliveringshortcoursesandworkshopsonarangeoftopics.Kylieisabletodesignandtailortrainingtomeetspecificclientneeds.Inaddition,Kylieisahighlyexperiencedworkforcestrategist,abletoanalyse,developandimplementeffectiveworkforcestrategies,particularlyintheareasof:

• leadershipexcellenceandmanagementdevelopment• changemanagement• bullyingandharassmentinterventions• performancemanagement• careermanagementandmentoring• mobilityandsuccessionplanning• worklifebalance.

CoachingapproachesKylieisabletodrawonhertrainingandexperienceinarangeofcoachingapproaches,toolsandmethodologiestohelpleaderstocreatemeaningfulchangeintheirprofessionallives.Kylieuses:

• organisationalcoaching,includinggoal-basedandemergentcoachingmethodologies

• skills-basedcoaching• CINERGY™conflictcoaching• IECLnarrativecoaching• teamcoaching.

KylieisguidedbytheICFCodeofEthicsandtheICFCoachingCompetences.

ClientexperienceKyliehasbeenworkingprofessionallyasanexternalcoachsince2013andhasworkedwithmorethan120coachingclientsfromarangeoforganisationsincluding:

• ARENA• DepartmentofAgriculture• DepartmentofDefence• DepartmentofEducation• DepartmentofIndustry• AustralianCustomsandBorderProtection• AustralianFederalPoliceAssociation• AbleAustralia• SmithFamilyAustralia• ACTGovernmentEnvironmentandPlanningDirectorate• IndigenousBusinessAustralia• DepartmentofSocialServices.

ToolsKylieisaccreditedbyHumanSynergisticstousetheir360tooltheLifeStylesIndex(LSI1&2),GroupStylesIndex(GSI)andtheAMADISCmodel.SheisalsoaccreditedtousetheCentreforPublicManagement360°FeedbacktoolsinExecutiveandTeamLeadership(SLP,ELP,TLP),StrategicIntelligence(SIP),andEmotionalandSocialIntelligence(ESIP).

Qualificationsandmemberships• AssociateCertifiedCoach,

InternationalCoachFederation(ICF)• AccreditationinOrganisational

Coaching,InstituteofExecutiveCoachingandLeadership(IECL)

• TeamCoach,IECL• RankandPowerDynamics,CLE

Consulting• Mediator,nationallyaccredited2014–

2016• LEADR,AssociationofDispute

Resolvers• CINERGYConflictCoach• CertificateIVTrainingandAssessment

(MantraTraining)• FacilitatingGroups,PSMPC• FoundationsinHR,AustralianHuman

ResourcesInstitute(AHRI)• CertifiedHRProfessional,Australian

HRInstitute(CAHRI)• BachelorofArts(Psychology),ANU• President,ACTBranch,International

CoachFederation(ICF)• Member,AustralianInstituteof

Management(AIM)• PractitionerMember,Resolution

Institute• Member,InstituteofPublic

AdministrationAustralia(IPAA)• Member,NeuroleadershipInstitute

“If you want be pushed just a litt le bit, if you want to be given permission to feel you have the abil ity to do your job by an independent person, not your

family, friends and staff (bless them but they’re hardly going to tell you you’re rubbish), if you want an interactive conversation not a counsell ing session or

time on the psych couch, Kylie’s your woman!” –

National President, major staff association

EmploymentHistory

2016 Executivecoach,CentreforPublicManagement

2016 Associate,ThePerformanceCoach

2014–present Executivecoachandconsultant,OptumHealthandWellbeing

2013–present Associate,BestPracticeConsulting

2013–present SeniorAssociate,InteractionConsultingGroup

2013–present ExecutiveDirector,CoachingforManagementandBusiness

2013–2015 Coach,ArrowHumanCapital

2006–2013 HRAdvisor,DepartmentofFamilies,Housing,CommunityServicesandIndigenousAffairs

1998–2006 HRStrategist,DepartmentofIndustry,TourismandResources

1988–1998 IndustrialRelationsOfficer/HRStrategist,DepartmentofAdministrativeServices

Anyquestions?PleasecontactKylieforaconfidentialchatonkylie@ascendhr.com.auor0414624672.