Download - A Primary Care Wellness Clinic
Oakview Medical Group
A Primary Care Wellness Clinic
Setting: Oakview Medical GroupSetting The StagePrimary CarePreventative Wellness Holistic CareEasy AccessUser focusNetworks of care
Setting The StageKey ValuesPersonal CompassionateDecision making evidence based Mental ModelPatient focusedInformation FeedbackDecisions
Setting The Stage: AmbienceComfortableand relaxinglobby
Setting The Stage: AmbiencePleasantly themed roomsEquipment free roomsPatient Intuitive feelings of comfort
Setting the Stage: Complex Adaptive SystemNon-linear systemFeedback loop
Design improves information flowFlexibilityBuilds relationshipsPatient ReceptionMedical Reception AreaProvider OfficeExam Room 1Exam Room 2Exam Room 3
Setting the Stage: Strange AttractorsDelivery of Healthcare ServicesGrowth Of The ClinicWellness versus IllnessProvider and Patient Relationships
Setting The Stage:Key PlayersMedical ReceptionistMedical AssistantNurse PractitionerSupervising PhysicianManager
Setting The Stage:System ReactionsPharmaceutical representativesCommunicationPayment for services
Applying Complexity Science Theory: Systems IssuesRelationships between partsCreativityGoals
Applying Complexity Science Theory: Science PrinciplesWeb network of relationshipsUnpredictableIndividualCultureValuesBelief SystemExpectationsBehavior
Applying Complexity Science Theory: Leadership StandpointJoiningTransformingLearning
Applying Complexity Science Theory: Leadership PracticeComplex BehaviorsEmployees free to actIndependence changes contextFlat hierarchySmall actions have large effectsDisseminate and adapt to better practice information
Applying Kouzes and Posner Leadership Skills: WorkplaceModel the wayInspire a shared visionChallenge the processEnable others to actEncourage the heart
Applying Change Theories: Change AgentThe provider diagnosing medical problemsInterpersonal CommunicationStrategies
Applying Change Theories: In Practice and WhyDefineDetermineDiscoverDesign
Rodgers change theory
Applying Change Theories:Positive DeviantsCreativityCollaborationKnowledge Sharing