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911 PST 911 PST Chapter 1 & 2Chapter 1 & 2
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DefineRadio
HistoryCommunication “I object!”
Evolving911
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Consists of two or more people working together to accomplish a
common goal.
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What is a Team?
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The principles of honor, morality and accepted rules of conduct that govern and individual or group
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What is Ethics?
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Anything of value intended to benefit the giver more than the
receiver.
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What is a Gratuity?
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Behavior and attitude patterns exhibiting standards and character
marked by pride in oneself and one’s career, respect for the people
served and commitment to the continued development of skills in
the pursuit of excellence.
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What is Professionalism?
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Violations of criminal laws and regulations, such as perjury,
bribery, theft, identification theft, false report to law enforcement,
false official statement, vandalism, burglary, firearms
violations, etc
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What are Criminal Acts ?
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These were introduced in 1960
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What are hand held radios?
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In 1929 California did this to their police cars.
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What is equip them with radio receivers?
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What is your wager?
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State that first utilized 2 way radios in 1933.
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What is New Jersey?
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The first documented police communications was in
Old England where the constable carried this
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What is a Hand bell or Rattle?
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In this year the Detroit Police Department was the first to use
an “on the air” voice communication system.
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What is 1928?
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In communication this is the means of delivery
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What is Medium?
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Is comprised of 5 parts
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What is the Communications
Cycle ?
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Verification that message was received from the sender
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What is Feedback?
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This encompass communications between two
or more people, including verbal and non-verbal
communications
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What are Interpersonal
skills?
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A conscious effort that requires the listener to
understand, interpret, and evaluate what is being
heard.
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What is Active Listening?
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Objection withheld
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What is Sustained?
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The taking of a testimony under
oath
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What is a Deposition?
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To make a witness angry so sense of logic and calmness is
lost and the witness is portrayed as one who can lose
his/her temper
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What is badgering?
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To give the impression the witness is inept, lacks
confidence or is unreliable
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What is condescending
counsel?
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What is your wager?
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Used to confuse and attempt to force inconsistent answers
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What is rapid fire questions?
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Initially, when requiring emergency assistance,
citizens would just dial this
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What is ”0” for Operator?
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The number 911 is used as the
emergency number only in these
countries
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What is the United States and Canada?
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On February 16, 1968, the 911 system was developed and the first test call was made here
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What is Haleyville, Alabama?
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In January, 1980, in Orange County,
Florida the first of these was received
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What is Enhanced 911 call?
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On October 26, 1999 this was signed declaring 911 as the
National Communications number.
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What is Senate Bill 800?
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Final Jeopardy
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What is your wager?
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Deals with disputes between individuals or organizations. It seeks to resolve these non-
criminal disputes
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What is Civil Law?