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Understand servers impacted by storage problems/incidents

Perform JDBC table import; provide OCI credentials to the JDBC connector

Identification of relationship between server and storage

Create a direct link from ServiceNow to OCI

Generate the URL by performing the storage toserver relationships

Reduced time between discovering mount-pointserver relationship and getting details/reports on the relationship; shows mean-time-to-innocence

Create a relationship between the server andthe application

Develop a naming convention/host name

Reduced recovery time and new tie from serverto application

Tie applications to business servicesMap applications to business services

Access to a full spectrum of services with adirect relationship between business services, applications, and servers

N E T W O R K

S T O R A G E

S E R V E R

A P P

U S E RStep 4 grants access to a full spectrum of services by creating a direct relationship between business services, servers, applications, and users

Step 1 identifies the relationship between each storage mount point and the respective server

Step 3 creates a relationship between the server and the application via a naming convention

4-Step IntegrationNetApp®

OnCommand® Insight(OCI)

ServiceNow® Configuration Management

Database (CMDB)

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Step 2 authorizes OCI data

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