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25 Critical Lessons from the Trenches
10/1/2018 Thorsten Consulting Group, Inc. © 2018 1
LFMAPhoenix, AZOct. 2018
Presented by:Jim Lindell, CPA, CSP, CGMA
Thorsten Consulting Group, Inc.
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CRITICAL CATEGORIES
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• Hurt the Agency Immediately• Hurt the Agency in the Long Run• Financial Statement Lessons• Hurt your Staff Immediately• Hurt your Staff in the Long Run
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CRITICAL CATEGORIES
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• Hurt the Agency Immediately• Hurt the Agency in the Long Run• Financial Statement Lessons• Hurt your Staff Immediately• Hurt your Staff in the Long Run
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Allowing organization values or culture to be violated
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Not adhering to values Mission or vision
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Run out of cash
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No forecast
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Inadequate working capital
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Contingency planning
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Succession planning
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CRITICAL CATEGORIES
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• Hurt the Agency Immediately• Hurt the Agency in the Long Run• Financial Statement Lessons• Hurt your Staff Immediately• Hurt your Staff in the Long Run
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Pestle AnalysisNot following the Trends
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POLITICALECONOMIC
SOCIALTECHNOLOGICAL
LEGALENVIRONMENTAL
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Not identifying risks
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Not understanding operations or revenue streams
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Lynch Chevrolet
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Lack of alignment
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Lack of key metrics
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Not having a lean mindset
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Lean is Based on Two Main Philosophies
• Do only what the customer values
• Relentless identification and elimination of waste
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Waste
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Types of Waste (Muda)
• Inventory
• Overproduction
• Defects
• Waiting
• Extra processing
• Motion
• Transportation
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Demanding profitable results
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Rigorous follow up on accounts receivable
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CRITICAL CATEGORIES
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• Hurt the Agency Immediately• Hurt the Agency in the Long Run• Financial Statement Lessons• Hurt your Staff Immediately• Hurt your Staff in the Long Run
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Overview – Where Financial Statements Fail Us
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•Context
•Insight
•Trends
•Ratios
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Best way to present financial statements
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CONTEXT IN FINANCIAL STATEMENTS
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I am setting you up … this is a trap …
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CRITICAL CATEGORIES
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• Hurt the Agency Immediately• Hurt the Agency in the Long Run• Financial Statement Lessons• Hurt your Staff Immediately• Hurt your Staff in the Long Run
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Lack of empathy
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Your Personal skills and profile
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• Are you a collaborator or a partner?
• What tools can be utilized to identify yours and others skills?
• Myers-Briggs • Now discover your strengths• Disc• Wonderlic
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Culture grid
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The Culture Grid
Quad 2 – High values, low
performance, train, mentor ,
coach
Quad 3 – High values, High
Performance, Stars, Praise, take care of
them
Quad 1 – Low values, low
performance –fire them!
Quad 4 – Low values, High
performance –Kingdom
builders, Silos, may not be able
to trust them
Val
ues
Performance
15
10
1 5 10
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Lack of accountability
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No victims
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Allowing employees to threaten you with their job
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CRITICAL CATEGORIES
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• Hurt the Agency Immediately• Hurt the Agency in the Long Run• Financial Statement Lessons• Hurt your Staff Immediately• Hurt your Staff in the Long Run
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NONE OF US - ARE AS GOOD AS -ALL OF US!
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Not practicing servant leadership
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Accounting jargon
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Misreading Executives or board members
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Work balance
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Not supporting staff
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Taking too long to fire somebody
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Burn out staff
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Treating everyone the same
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Not keeping up your technical abilities
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Inappropriate controls form over substance
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Questions, Comments & Follow-up
• Questions
• Comments
• Follow-up
• Contact Jim• Thorsten Consulting Group, Inc.• 34085 Hidden Valley Drive• Dousman, WI 53118• 262-392-3166• [email protected]• https://www.linkedin.com/in/jimlindell/