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Implementing the HEARTH Act: Memphis, TN Program DesignKatie Kitchin, Community Alliance for the Homeless
February 2012
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Program Design
HPRP introduced a “front door” for families – connecting all prevention, shelter, TH, and rapid rehousing resources.
17 community partners; governed by management team that meets monthly
Context: 65% of capacity is in Transitional Housing – prevention was disconnected; rapid rehousing was not understood
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Targeting
Targeting: Strategy One: Diversion focus – program serves shelter
applicants – if family refuses to consider shelter, they are disqualified – collateral contacts must confirm lack of housing options
Other priority populations: disabled caretakers, foster youth and ex-offenders though take up rate has been low
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Subsidy Models: How Much is “Just Enough”?
Expectation is once is enough Result: 74% needed one period of assistance (less than 3
months) in 24 months Need to spend down encouraged some to “double dip” Human nature – wait until the last minute/take what is free
Three or More
One Time
0 100 200 300 400 500 600 700 800 9001000
Number of Assistance Periods
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Subsidy Design
Specific amount is individually tailored; all must contribute something/match
Double dips must be advocated by FHA
Double dips trigger supportive services
Management team regularly adjusted program based on spending patterns and any issues presented by partners
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Scale
Front door begins with Hotline: 43,752 calls received
Step 2: face-to-face
6,256 people screened in
Step 3: Diversion/Placement 1,105 families sheltered; 1,192 received FA/mostly
prevention
Step 5: Wraparound 35% receive housing-focused case management
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Housing Stability in Memphis
3 months 6 months 12 months50%
55%
60%
65%
70%
75%
80%
85%
90%
95%
100%
90% 89%91%
99%
94%
86%
Housing Stability With and Without FHA Support
FHAsNon FHAs
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Rate of Return
Of the 1,192 families who received assistance between October 2009 and September 2011
2 families or less than 0.2%returned to shelter or transitional housing.
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Impact on Homelessness
% change in single adult homelessness % change in family homelessness
-4%
-2%
0%
2%
4%
6%
8%
10%+9%
-2%
Trend in Entered Homelessness 2010-2011