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MOOQ for the quality of MOOCs: “We will make MOOCs better” Quality Reference Framework with indicators for design & comparison www.MOOC-quality.eu
Frameworks: MOOQ
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Quality of Open Education and MOOCs: Interactive Workshop
@ EC-TEL 2017 in Tallinn, Estonia by Christian M. Stracke & Esther Tan Open University of the Netherlands
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Open CC License for sharing & re-using slides
This work is free to share under the creative commons licence:
"Attribution – Noncommercial – Share Alike 3.0"
You can copy, distribute and transmit the work under the following conditions:
1. Attribution – 2. Noncommercial –
3. Share Alike
Licence: Attribution-Noncommercial-Share Alike Some rights reserved, see: http://creativecommons.org/licenses/by-nc-sa/3.0/
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Hands-on-Session
Explore the quality indicators of MOOCs
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MOOQ for the quality of MOOCs: “We will make MOOCs better” Quality Reference Framework with indicators for design & comparison www.MOOC-quality.eu
Frameworks: MOOQ
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Our proposal for discussion:
The Quality Reference
Framework (QRF)
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Quality Reference Framework with indicators for design & comparison
Our main goal is the collaboration with all to improve future MOOC design for better MOOC learning experiences
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16 questions in 4 clusters (n=45): 1. Experience with MOOCs (5 questions) 2. Perception and Expectation (5 questions) 3. Personal Goals (4 questions) 4. Recognition and Certification (2 questions)
n=45: reveals that many MOOC learners do not share the intentions of the MOOC designer & have their own goals
MOOQ Pre-Survey
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Three main surveys for learners, designers and facilitators of MOOCs
Please support us to improve next MOOCs: www.survey.MOOC-quality.eu
Your feedback is most welcome!
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Global MOOC Survey
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Combines 3 surveys on 13 constructs: 1. MOOC learners (69 questions) 2. MOOC designers (89 questions) 3. MOOC facilitators (58 questions)
3 months with huge support (n=625): reveals that most MOOC learners reported positive learning experiences with MOOCs
MOOQ Survey
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MOOQ Survey: 1st results
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What is Open Education (OE)? Quality dimensions of OE in practice? Quality indicators for OE in practice?
Quality Open Education
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1. Pedagogical
2. Technological
3. Business Model
MOOQ Matrix
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1. MOOC Learners
2. MOOC Designers
3. MOOC Facilitators
4. MOOC Providers
MOOQ Target Groups
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OE Quality Dimensions
Evaluation
Analysis
Implemen- tation
Learning process
Design
Learner
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QRF Target Groups
Meso
Micro
Macro
MOOC providers MOOC designers
MOOC facilitators MOOC learners
National ministries Local authorities
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2 Parts of the interactive
MOOQ Workshop:
Survey and Quality indicators
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Part 1 of the interactive
MOOQ Workshop:
Survey
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How much do you agree with the five phases? (Analysis, Design, Implementation, Learning Process, Evaluation)
P-Q1: 5 Phases
Fully
disagree:
Disagree:
Neutral:
Agree:
Fully
agree:
N/A:
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The analysis phase is important (Analysis, Design, Implementation, Learning Process, Evaluation)
P-Q2: Analysis Phase
Fully
disagree:
Disagree:
Neutral:
Agree:
Fully
agree:
N/A:
2
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The design phase is important (Analysis, Design, Implementation, Learning Process, Evaluation)
P-Q3: Design Phase
Fully
disagree:
Disagree:
Neutral:
Agree:
Fully
agree:
N/A:
2
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The implementation phase is important (Analysis, Design, Implementation, Learning Process, Evaluation)
P-Q4: Implementation
Fully
disagree:
Disagree:
Neutral:
Agree:
Fully
agree:
N/A:
2
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The learning process phase is important (Analysis, Design, Implementation, Learning Process, Evaluation)
P-Q5: Learning Process
Fully
disagree:
Disagree:
Neutral:
Agree:
Fully
agree:
N/A:
2
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The evaluation phase is important (Analysis, Design, Implementation, Learning Process, Evaluation)
P-Q6: Evaluation
Fully
disagree:
Disagree:
Neutral:
Agree:
Fully
agree:
N/A:
2
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The Quality Reference Framework (QRF)
Target groups
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How much do you agree with the planned target groups? (National ministries, local authorities, MOOC providers, MOOC designers, MOOC facilitators, MOOC learners) School management/headmasters and producers to be added
T-Q1: Target Groups
Fully
disagree:
Disagree:
Neutral:
Agree:
Fully
agree:
N/A:
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The national ministries are important as target group (National ministries, local authorities, MOOC providers, MOOC designers, MOOC facilitators, MOOC learners)
T-Q2: National ministries
Fully
disagree:
Disagree:
Neutral:
Agree:
Fully
agree:
N/A:
2
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The local authorities are important as target group (National ministries, local authorities, MOOC providers, MOOC designers, MOOC facilitators, MOOC learners)
T-Q3: Local authorities
Fully
disagree:
Disagree:
Neutral:
Agree:
Fully
agree:
N/A:
2
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The MOOC providers are important as target group (National ministries, local authorities, MOOC providers, MOOC designers, MOOC facilitators, MOOC learners)
T-Q4: MOOC providers
Fully
disagree:
Disagree:
Neutral:
Agree:
Fully
agree:
N/A:
2
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The MOOC designers are important as target group (National ministries, local authorities, MOOC providers, MOOC designers, MOOC facilitators, MOOC learners)
T-Q5: MOOC designers
Fully
disagree:
Disagree:
Neutral:
Agree:
Fully
agree:
N/A:
2
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The MOOC facilitators are important as target group (National ministries, local authorities, MOOC providers, MOOC designers, MOOC facilitators, MOOC learners)
T-Q6: MOOC facilitators
Fully
disagree:
Disagree:
Neutral:
Agree:
Fully
agree:
N/A:
2
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The MOOC learners are important as target group (National ministries, local authorities, MOOC providers, MOOC designers, MOOC facilitators, MOOC learners)
T-Q7: MOOC learners
Fully
disagree:
Disagree:
Neutral:
Agree:
Fully
agree:
N/A:
1 1
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The Quality Reference Framework (QRF)
Instruments
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How much do you agree that the planned instruments are helpful? (MOOC, Guidelines, Evaluation tools, Online communities, Design patterns, Checklists, Use cases, Authoring system, OER)
I-Q1: 9 Instruments
Fully
disagree:
Disagree:
Neutral:
Agree:
Fully
agree:
N/A:
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How much do you agree that the planned MOOC is helpful? (MOOC, Guidelines, Evaluation tools, Online communities, Design patterns, Checklists, Use cases, Authoring system, OER)
I-Q2: MOOC
Fully
disagree:
Disagree:
Neutral:
Agree:
Fully
agree:
N/A:
1 1 2
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How much do you agree that the planned guidelines are helpful? (MOOC, Guidelines, Evaluation tools, Online communities, Design patterns, Checklists, Use cases, Authoring system, OER)
I-Q3: Guidelines
Fully
disagree:
Disagree:
Neutral:
Agree:
Fully
agree:
N/A:
1 1
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How much do you agree that the planned evaluation tools are helpful? (MOOC, Guidelines, Evaluation tools, Online communities, Design patterns, Checklists, Use cases, Authoring system, OER)
I-Q4: Evaluation tools
Fully
disagree:
Disagree:
Neutral:
Agree:
Fully
agree:
N/A:
2
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How much do you agree that the planned online communities are helpful? (MOOC, Guidelines, Evaluation tools, Online communities, Design patterns, Checklists, Use cases, Authoring system, OER)
I-Q5: Online Communities
Fully
disagree:
Disagree:
Neutral:
Agree:
Fully
agree:
N/A:
2
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How much do you agree that the planned design patterns are helpful? (MOOC, Guidelines, Evaluation tools, Online communities, Design patterns, Checklists, Use cases, Authoring system, OER) Maybe to change to design models (plus recommender systems?)
I-Q6: Design patterns
Fully
disagree:
Disagree:
Neutral:
Agree:
Fully
agree:
N/A:
1 1
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How much do you agree that the planned checklists are helpful? (MOOC, Guidelines, Evaluation tools, Online communities, Design patterns, Checklists, Use cases, Authoring system, OER)
I-Q7: Checklists
Fully
disagree:
Disagree:
Neutral:
Agree:
Fully
agree:
N/A:
2
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How much do you agree that the planned use cases are helpful? (MOOC, Guidelines, Evaluation tools, Online communities, Design patterns, Checklists, Use cases, Authoring system, OER)
I-Q8: Use cases
Fully
disagree:
Disagree:
Neutral:
Agree:
Fully
agree:
N/A:
1 1
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How much do you agree that the planned authoring system is helpful? (MOOC, Guidelines, Evaluation tools, Online communities, Design patterns, Checklists, Use cases, Authoring system, OER)
I-Q9: Authoring system
Fully
disagree:
Disagree:
Neutral:
Agree:
Fully
agree:
N/A:
1 1
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How much do you agree that the planned OER collection is helpful? (MOOC, Guidelines, Evaluation tools, Online communities, Design patterns, Checklists, Use cases, Authoring system, OER)
I-Q10: OER collection
Fully
disagree:
Disagree:
Neutral:
Agree:
Fully
agree:
N/A:
1 1
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The Quality Reference Framework (QRF)
Instrument/Target group
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For which target groups is the planned MOOC helpful? (MOOC, Guidelines, Evaluation tools, Online communities, Design patterns, Checklists, Use cases, Authoring system, OER)
I/T-Q1: MOOC
National
Ministries
Local
authorities
MOOC
providers
MOOC
designers
MOOC
facilitators
MOOC
learners
1 4 2
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For which target groups are the planned guidelines helpful? (MOOC, Guidelines, Evaluation tools, Online communities, Design patterns, Checklists, Use cases, Authoring system, OER)
I/T-Q2: Guidelines
National
Ministries
Local
authorities
MOOC
providers
MOOC
designers
MOOC
facilitators
MOOC
learners
2 4 3
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For which target groups are the planned evaluation tools helpful? (MOOC, Guidelines, Evaluation tools, Online communities, Design patterns, Checklists, Use cases, Authoring system, OER)
I/T-Q3: Evaluation tools
National
Ministries
Local
authorities
MOOC
providers
MOOC
designers
MOOC
facilitators
MOOC
learners
1 3 1 2
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For which target groups are the planned online communities helpful? (MOOC, Guidelines, Evaluation tools, Online communities, Design patterns, Checklists, Use cases, Authoring system, OER)
I/T-Q4: Onl. communities
National
Ministries
Local
authorities
MOOC
providers
MOOC
designers
MOOC
facilitators
MOOC
learners
2 2 2
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For which target groups are the planned design patterns helpful? (MOOC, Guidelines, Evaluation tools, Online communities, Design patterns, Checklists, Use cases, Authoring system, OER)
I/T-Q5: Design patterns
National
Ministries
Local
authorities
MOOC
providers
MOOC
designers
MOOC
facilitators
MOOC
learners
2
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For which target groups are the planned checklists helpful? (MOOC, Guidelines, Evaluation tools, Online communities, Design patterns, Checklists, Use cases, Authoring system, OER)
I/T-Q6: Checklists
National
Ministries
Local
authorities
MOOC
providers
MOOC
designers
MOOC
facilitators
MOOC
learners
2 2 1
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For which target groups are the planned use cases helpful? (MOOC, Guidelines, Evaluation tools, Online communities, Design patterns, Checklists, Use cases, Authoring system, OER)
I/T-Q7: Use cases
National
Ministries
Local
authorities
MOOC
providers
MOOC
designers
MOOC
facilitators
MOOC
learners
2 2
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For which target groups is the planned authoring system helpful? (MOOC, Guidelines, Evaluation tools, Online communities, Design patterns, Checklists, Use cases, Authoring system, OER)
I/T-Q8: Authoring system
National
Ministries
Local
authorities
MOOC
providers
MOOC
designers
MOOC
facilitators
MOOC
learners
1 2
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For which target groups is the planned OER collection helpful? (MOOC, Guidelines, Evaluation tools, Online communities, Design patterns, Checklists, Use cases, Authoring system, OER)
I/T-Q9: OER collection
National
Ministries
Local
authorities
MOOC
providers
MOOC
designers
MOOC
facilitators
MOOC
learners
2
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Part 2 of the interactive
MOOQ Workshop:
Quality indicators
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OE Quality Dimensions
Evaluation
Analysis
Implemen- tation
Learning process
Design
Learner
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Quality dimensions of OE in practice Dimension 1: Analysis Dimension 2: Design Dimension 3: Implementation Dimension 4: Learning Process Dimension 5: Evaluation & Optimization
OE Quality Dimensions
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Quality indicators for OE in practice For Dimension 1: For Dimension 2: For Dimension n:
OE Quality Indicators
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Quality indicators for analysis in OE: • XXX
OE D1: Analysis
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Quality indicators for design in OE: • XXX
OE D2: Design
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Q. indicators for implementation in OE: • XXX
OE D3: Implementation
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Quality indicators for learning in OE: • XXX
OE D4: Learning Process
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Quality indicators for evaluation in OE: • Post questionnaire for four parties (analysts,
designers, implementers and learners) • External audits • Ratings after each activitiy within the MOOC • Combination of the quality indicators • Discount as incentive for next MOOC
OE D5: Evaluation