6 APRIL, 2017STUDIO HARCOURT
6 RUE DE LOTA – PARIS 16 E
10H30
2016 ANNUAL RESULTSHUMAN RESOURCES MANAGEMENT
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• SYNERGIE, EUROPE'S FIFTH-LARGEST HUMAN RESOURCES MANAGEMENT GROUP
• HIGHLIGHTS
• 2016 ANNUAL RESULTS
• OUTLOOK
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SYNERGIE, A PURE PLAYER IN HUMAN RESOURCES
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SYNERGIE, EUROPE'S FIFTH-LARGEST HUMAN RESOURCES MA NAGEMENT GROUP
TEMPORARY EMPLOYMENT
RECRUITMENTFOR
CDD/CDI*
TRAINING HR ADVICE
PUBLIC SECTOR DIVERSITY
SOCIAL ENGINEERING
OUTPLACEMENT
OUR MISSION: TO OFFER OUR CLIENTS TAILORMADE RECRUITMENT SOLUTIONS
A BENCHMARK EUROPEAN PLAYER IN HUMAN RESOURCES MANAGEMENT
� No. 1 independent French HR services group� No. 5 European group� 100,000 client companies� 2,990 permanent employees� 63,000 temporary employees seconded daily� 640 branches in 15 countries� Turnover of €2 billion in 2016� Own funds of €370 million at 31/12/2016
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SYNERGIE, EUROPE'S FIFTH-LARGEST HUMAN RESOURCES MA NAGEMENT GROUP
2017: 25 NEW BRANCHES
A STRONG PRESENCE IN EUROPE, CANADA AND AUSTRALIA
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SYNERGIE, EUROPE'S FIFTH-LARGEST HUMAN RESOURCES MA NAGEMENT GROUP
FRANCE / UNITED KINGDOM / NETHERLANDS / BELGIUM / LUXEMBOURG / SWITZERLAND / GERMANY / CZECH REPUBLIC / POLAND / SLOVAKIA / SPAIN / PORTUGAL / ITALY / CANADA / AUSTRALIA
LOCATED IN 15 COUNTRIES
A STRATEGY OF ACCELERATED INTERNATIONAL EXPANSION
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SYNERGIE, EUROPE'S FIFTH-LARGEST HUMAN RESOURCES MA NAGEMENT GROUP
BREAKDOWN OF TURNOVER IN 2016
48%
45%
40%
34%
27%
21%
12%
5%
2016
2012
2010
2008
2006
2004
2002
2000
52%FRANCE
24%NORTHERN EUROPE
22%SOUTHERN EUROPE
2%CANADA/AUSTRALIA
MULTI-SECTOR AND MULTI-CLIENT POSITIONING
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SYNERGIE, EUROPE'S FIFTH-LARGEST HUMAN RESOURCES MA NAGEMENT GROUP
49%
INDUSTRY
22%
TERTIARY & OTHER SECTORS, INCLUDING
SPECIALITY
15%
BUILDING AND PUBLIC WORKS
14%
TRANSPORT/LOGISTICS
42%KEY ACCOUNTS SME/SMI58%
A FULLY RESPECTED "CLIENT MIX"
SYNERGIE'S EXPERTISE: A TRUE MASTER CARD
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SYNERGIE, EUROPE'S FIFTH-LARGEST HUMAN RESOURCES MA NAGEMENT GROUP
AERONAUTICSSHIPBUILDING
AGRO-FOOD
AUTOMOTIVEBANK
FINANCEINSURANCE
INDUSTRYENGINEERING
NUCLEARPUBLIC SECTOR
MEDICALPARAMEDICAL
SOCIAL SERVICES
INFORMATIONTECHNOLOGY
COSMETICSLUXURY GOODS
HOTELSCATERING
TERTIARYLEGAL SERVICES
TRANSPORT LOGISTICS ETC.
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• SYNERGIE, EUROPE'S FIFTH-LARGEST HUMAN RESOURCES MANAGEMENT GROUP
• HIGHLIGHTS
• 2016 HALF-YEAR RESULTS
• OUTLOOK
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INCREASED ACTIVITY IN GROWTH SECTORS
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HIGHLIGHTS
RENEWABLE ENERGY
AERONAUTICS AUTOMOTIVESHIPBUILDING
TERTIARY DIGITAL
SYNERGIE, A PLAYERIN AERONAUTICS
� SYNERGIE: No. 1 supplier to AIRBUS in France� Contract renewed in 2016 for 3 years� An attractive outlook in Europe� 20 branches specialising in aeronautics� A guaranteed workload schedule until 2025� SYNERGIE's aeronautics fairs in 2016: 40,000 visitors – 40,000 CVs� An employment-training dynamic that is unique in the profession: more than 100,000
training hours delivered each year� 100 expert recruiters� Synergie.Aéro : an unrivaled pool of skills
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HIGHLIGHTS
OUR POSITION WITHIN THE AIRBUS GROUP AND THROUGHOUT THE AERONAUTICS SUPPLY CHAIN MAKE SYNERGIE A MAJOR PLAYER IN THIS BUSINESS SECTOR
� Aeronautics turnover in 2016: €125 million
SYNERGIE, THE PREFERRED SUPPLIER TO THE SHIPBUILDING INDUSTRY
� DCNS: an exceptional contract and a showcase for French industry
� STX Saint-Nazaire: a major order for 14 liners� Specific training to compensate for shortages of profiles� A 10-year order backlog� A continuous increase in activity� Expansion of operations abroad
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HIGHLIGHTS
� Shipbuilding turnover in 2016: €20 million
� Strong expansion in Europe� A presence throughout the supply chain : manufacturers,
equipment makers, service centers, etc.� A rapidly recovering market compared with 2015� 50 specialised branches
SYNERGIE, A KEY PLAYER IN GROWTH SECTORS
A CONTROLLED PRESENCE IN THE AUTOMOTIVE INDUSTRY
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HIGHLIGHTS
� Automotive turnover in 2016: €76 million
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HIGHLIGHTS
“LE CDI INTERIMAIRE”
� A solution to build loyalty among our temporary employees� Sought-after qualified profiles� Placements in all business sectors , particularly in aeronautics,
and a promising start in the shipbuilding industry� Improved profitability
A TARGET OF 1,000 CONTRACTS IN 2017
IN-HOUSE RECRUITMENT, A STRONGER PRESENCE WITH OUR CLIENTS
� Extension of in-house recruitment with Synergie Proxi
� A way of building client loyalty
� Dedicated employees , sometimes on-site, who are genuine privileged contacts with our clients
� Another step towards full outsourcing of HR, a very popular solution in some countries (Managed Services Provision)
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HIGHLIGHTS
� Proxi turnover in 2016: €125 million
SYNERGIE PROXI: A "TURNKEY" SOLUTION
� An offering integrated with businesssolutions
� Branches in major cities to capture a more diverse public
� Great potential in development in the tertiary and high-technology sectors
OPEN CENTERS: A PERFORMANCE DRIVER
THE SYNERGIE OPEN CENTERS: EXPERTS WITH AN INNOVATIVE RECRUITMENT MODEL
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HIGHLIGHTS
� Open Centers turnover in 2016: €105 million
A STRATEGIC ACQUISITION IN NORTHERN EUROPE
CAVALLO / GERMANY - FEBRUARY 2016
� 15 branches mainly located in Bavaria� Annual turnover of approximately €25 million� Doubling of our presence in the Länder
that are more dynamic, in the south of the country
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HIGHLIGHTS
STUDY OF NEW TARGETS IN NORTHERN EUROPE
FOCUS ON BELGIUM
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HIGHLIGHTS
�Eighth-largest recruitment network in Belgium
� 2016 turnover: €238 million � up 17% compared with
2015
� 57 branches and in-house operations
� 280 permanent employees
� 4,000 employees placed per week
� 2,500 clients
A REAL SOURCE OF GROWTH
An international recruitment policy designed to att ract talent in order to:� Ease difficulties with local or national recruitment� Seek a highly qualified international profile
Advantages that help us respond:� In the top 10 European countries� 643 branches serving international operations� Dedicated teams� A shared IT tool� Specific support
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HIGHLIGHTS
A SERVICE OFFERING THAT IS UNIQUE IN THE PROFESSION
� Global Cross Sourcing turnover in 2016: €30 million
STRENGTHENING SYNERGIE'S ONLINE PRESENCE
� New synergie.com corporate website in 2016
� New synergie.fr business sitein 2017
� An active presence on social networks
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HIGHLIGHTS
SYNERGIE'S DIGITAL TRANSFORMATION CONTINUES
A strategic priority for SYNERGIE: increasing the number of initiatives in this area in order to create value in respect of our temporary employees and candidates, our clients and also the general public:
� 86% of candidates use their smartphones to look for work
� Creation of a proprietary web services platform for our clients (dematerialisation of their personnel needs)
� synergie.com website for the general public
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HIGHLIGHTS
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TS
• SYNERGIE, EUROPE'S FIFTH-LARGEST HUMAN RESOURCES MANAGEMENT GROUP
• HIGHLIGHTS
• 2016 ANNUAL RESULTS
• OUTLOOK
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KEY PERFORMANCE INDICATORS
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2016 ANNUAL RESULTS
TURNOVER
€1,798.9 million
2015
€1,991.8 million
2016
CURRENT OPERATING PROFIT
€92.7 million
2015
€100.2 million
2016
NET PROFIT
€60.1 million
2015
€65.0 million
2016
SYNERGIE IS AT ITS HIGHEST EVER LEVELS
STRONG GROWTH IN ACTIVITY IN 2016
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2016 ANNUAL RESULTS
CONSOLIDATED TURNOVER
In €M 2016 2015 Variation France 1,033.1 924.0 11.8%
Southern Europe 433.9 376.3 15.3%
Northern and Eastern Europe 482.2 462.6 4.2%
Canada / Australia 42.6 36.0 18,1%
International 958.7 874.9 9.6%
Total 1,991.8 1,798.9 10,7%
INCOME STATEMENT
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2016 ANNUAL RESULTS
In €M 2016 2015
Turnover 1,991.8 1,798.9
Current operating income (1) 100.2 92.7
Operating income 96.0 89.1
Cost of net financial debt (0.5) (0.7)
Exchange rate difference (2) (2.3) 1.2
Income before tax 93.2 89.4
Income taxes (3) (28.2) (29.3)
Net profit 65.0 60.1 (1)Before amortization and impairment of intangibles assets (2)Brexit effect at 31/12/2016 on EUR/£ parity (3)Including an Economic Added Value Contribution (CVAE) of €14 million in 2016
CURRENT OPERATING PROFIT
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2016 ANNUAL RESULTS
In €M 2016 2015
M€ %/CA M€ %/CA
France 64.6 6.2% 64.7 7.0%
Southern Europe 13.1 3.0% 9.4 2.5%
Northern and Eastern Europe 22.1 4.6% 18.8 4.1%
Canada / Australia 0.4 - (0.2) -
International 35.6 3.7% 28.0 3.2%
Total 100.2 5.0% 92.7 5.2%
A SOLID BALANCE-SHEET STRUCTURE
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2016 ANNUAL RESULTS
In €M 2016 2015
Shareholders’ equity 370.4 322.1
Net cash of the bank balances 33.3 64.9
Net financial debt 17.1 47.1
Net cash including CICE mobilizable 111.8 105.8
« Industrial » capital expenditure 6.0 7.5
STATEMENT OF CASH FLOWS
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2016 ANNUAL RESULTS
In €M 2016 2015 Consolidated net profit 65.0 60.1 Restatement of income and expenses with no effect on cash (26.2) (19.0)
Self-financing capacity 38.8 41.1 Change in WCR relating to operations (43.5) 2.0 Cash flows generated by operations (4.7) 43.1
Flows relating to investment operations (10.7) (9.0)
Flows relating to financing operations (16.1) (10.6)
Change in cash (31.5) 23.5
SHARE PRICE AT HIGHEST EVER LEVELS
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2016 ANNUAL RESULTS
CLOSING PRICE AT 31/12/2016: €35 (UP 31.6 % YEAR-ON -YEAR)
SHARP RISE SINCE 1 JANUARY 2016
€41,60 reached in March 8, 2017
SYNERGIE ON THE STOCK MARKET
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� Number of shares: 24,362,000� Share capital of €121,810,000� Market capitalisation: €902 million at 31 March 2017,
compared with €583 million at 31 March 2016� Euronext Paris Compartment B / SRD Long� Dividend proposed to Shareholders' Meeting of 14 June 2017
� €0.60 per share for payment on 23 June 2017
2016 ANNUAL RESULTS
CO
NT
EN
TS
• SYNERGIE, EUROPE'S FIFTH-LARGEST HUMAN RESOURCES MANAGEMENT GROUP
• HIGHLIGHTS
• 2016 HALF-YEAR RESULTS
• OUTLOOK
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HIRING INTENTIONS IN 2017
� In Europe , all sectors and regions are trending upwards� In France , since January, there has been continued growth in temporary
employment (+ 8.4%)� The employment market for managerial staff looks promising, particularly in the
services sector (IT and telecoms, engineering and R&D, legal and accounting and consultancy activities), representing between 208,000 and 225,000 hires.
� More than 65% of hiring intentions are coming from SMEs/SMIs, whose managers are currently showing a high level of confidence � and willingness to invest
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OUTLOOK
2017: a positive year for growth
Sources: Pôle emploi, Le Figaro, Les Echos, etc.
AREAS OF DEVELOPMENT FOR THE SYNERGIE GROUP
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ORGANIC GROWTH
� Extending our network of branches to the most dynamic employment areas
� Actively rolling out interim recruitment
� Developing our offering of international secondment of qualified professionals (Global Cross Sourcing)
� Widen the recruitment/placement business, particularly in the tertiary sector and new technologies
EXTERNAL GROWTH
� Pursuing our expansion in high-profitability countries where SYNERGIE is already established, such as Germany, the Netherlands, Belgium and Italy.
� Consolidating our presence in Eastern Europe to optimise sourcing
� Enhancing our geographical spread in Europe: Scandinavia, Austria, etc.
OUTLOOK
INCREASING OUR EXPERTISE BY PROVIDING SERVICESWITH HIGH ADDED VALUE
EXCELLENT EXPANSION PROSPECTS FOR OUR OPERATIONS
� Turnover at end-February 2017: €323 million � up 17.4%Improved performance both in France and internationally
� Target for 2017 turnover: €2.2 billion
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OUTLOOK
SYNERGIE IS VERY CONFIDENT FOR 2017