2015 User Conference
What Did I Buy? April 22, 2015
Presented by:
Rena LefkowitzDirector of Training
General Workshop
2015 Office Practicum User Conference
Unleash the Potential….
2015 Office Practicum User Conference
From this...
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and this. . .
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To this. . .
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and this. . .
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Agenda
▪ Identify key EHR Features▪ Preview PM Reporting Features▪ Identify key features to extend
the reach of your Practice▪ Define an Action Plan
2015 Office Practicum User Conference
Robust Pediatric Features
▪ Well Visit Templates
▪ Developmental Surveys
▪ Patient Handouts
2015 Office Practicum User Conference
Robust Pediatric Features
2015 Office Practicum User Conference
Robust Pediatric Features
Vaccine Management:▪ Inventory control▪ Forecasting using VacLogic▪ Robust, flexible reporting
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Robust Pediatric Features
▪ CDC, WHO, Hybrid▪ Down Syndrome▪ Preemie
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Robust Pediatric Features
▪ 200+ Pediatric Focused Encounter Templates:▪ Common Complaints▪ Symptom Templates▪ ADHD▪ Asthma▪ Breastfeeding
▪ Customizable
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Robust Pediatric Features
Care Plans:
▪ Routine Health Maintenance
▪ Monitor chronic health conditions
▪ Clinical Decision Support
▪ Recalls
▪ Support MU, P4P and PCMH
▪ Customizable
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Robust Pediatric Features
Care Plans. . .from this
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Robust Pediatric Features
Care Plans. . .to this:
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Robust Pediatric Features
Templates:
▪ Key to Electronic Charting
▪ Increase Efficiency
▪ Structured Data
▪ More complete documentation
▪ Customizable
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Robust Pediatric Features
Surveys▪ Use built in surveys▪ Create new surveys▪ Customizable▪ CHADIS Integration
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Power Tools
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Make it yours..
A common theme keeps recurring:
Customizable!
2015 Office Practicum User Conference
PM Features
▪ OP Insights▪ Overview Tab in Billing Center▪ Direct insight into Financial KPI’s▪ Billing Performance▪ A/R Summary
▪ Practice Health Dashboards▪ Easy to read▪ Reports by Provider, Location, Plan or
Payer
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PM Features
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PM Features
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Making Connections
Patient Portal:
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Making Connections
Patient Portal
▪ Improve patient engagement▪ Resource for patients to maintain their
own information, request forms, complete surveys, and more
▪ Exchange secure messages▪ View statements▪ With InstaMed merchant services, make
payments
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Patient Message Xchange:
▪ Direct patient contact from within OP▪ Email▪ Text▪ Phone▪ US Mail▪Contact preferences can be configured ▪Credits are easy to purchase▪Works with patient portal▪Customizable
Making Connections
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PM Features
Say Goodbye To:Say Hello to Direct Messaging
▪ Secure email▪ Allows for Attachments: C-CDA’s▪ Send/Receive from Specialists/Hospitals▪ Increase Interoperability ▪ Used by multiple EHR’s and HIE’s
2015 Office Practicum User Conference
Making Connections
Integrated Clearinghouses
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Making Connections
e-Prescribing▪ Send and track electronic prescriptions▪ Manage refill requests electronically
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Making Connections
Interfacing:▪ Reference labs▪ Immunization Registries▪ Health Information Exchanges (HIEs)
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Making Connections
Meaningful Use
▪ Full support for meeting CMS requirements
▪ Roadmaps▪ Training Webinars▪ Use OP to improve patient outcomes
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How do I Get Started?
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Action Plan
▪ Designate an Implementation Team▪ Learn the Core functionality first▪ Develop electronic workflows that work▪ Customize Well Visit and Encounter
Templates▪ Develop a timeline and plan for
implementing new features▪ Practice CQI*
CQI=Continuous Quality Improvement
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Supporting you...
More than just the software itself. . .
▪ Ongoing Learning:▪ Monthly Buzz and Spotlight Webinars▪ Monthly Newsletter▪ OP Help▪ Communities▪Accessing Support:▪ Realtime Chat▪ Email ▪ Telephone
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Supporting you...
More than just the software itself. . .
2015 Office Practicum User Conference
Supporting you...
Our commitment
▪ To continuously improve OP
▪ To exceed your expectations
▪ To listen and respond to your needs
and challenges
▪ To support you in providing the
highest quality of care
2015 Office Practicum User Conference