PRESENTATION AGENDA
INCLUDES A MIX OF:
Introduction to City & GuildsCity & Guilds’ offer to youFive key investments we are makingWhy City & GuildsOur offerAdding value through serviceOverview of Parking Qualifications PortfolioApprenticeshipsQ&A
Our roles…Kevin Blanch – Portfolio ManagerFrancesca Dineen – Development ManagerMohammed Mia – Assessment Coordinator
Find the best people for the job
• City & Guilds is a world leader in vocational education and the UK’s largest and longest serving vocational awarding body. To date, we have over 130 years’ experience in designing skills development programmes for governments and industries and in providing international qualifications that are widely accepted as the benchmark for workplace excellence.
• Workplace competence development, learning and assessment• Skills for economic and personal progression
CITY & GUILDS INTRODUCTION
Our understanding of education trends and customer objectives has created a strategy focused on helping you meet the current challenges of the market…
CONTINUALLY INVESTING IN MAKING YOUR LIFE EASIER…
99% EMPLOYER
RECOGNITION…
CHOICE WHICH ALLOWS YOU TO CUT COSTS THROUGH CONSOLIDATION…
QUALIFICATIONS & UNITSOver 1,000 market leading vocational
qualifications across 26 industries from Entry to Level 7APPRENTICESHIPS | EMPLOYABILITY | FUNCTIONAL SKILLS |
NVQs | VRQs | FOUNDATION LEARNING | VOC UNITS
CENTREEFFICIENCY
LEARNER SUCCESS
Processes, systems and products which
drive…
WALLED GARDEN SCE
A BRAND THAT
HELPS YOU GROW YOUR
BUSINESS
Hello Future
A brand NEW WEBSITE, integrated with an improved Walled Garden (and sales order process): Spring 2012
SUPPORTING CUSTOMER EXCELLENCE – tailored and more Supportive Verification System: Spring 2012
Joint business and curriculum planning with greatly increased access and CONTACT TIME with customers through our locally based Business Managers: Now and ongoing enhancements
Our new E-ASSESSMENT PLATFORM, e-volve, and best-in-class online Functional Skills assessment and marking turnaround: Now
A MARKETING TOOLKIT which will provide you with materials to support your learner and employer recruitment: 2012
TO IMPROVE SERVICE AND EFFICIENCY
SUPERIOR QUALIFICATIONS & ASSESSMENT
• Industry standard qualifications• Full industry progression from
Entry to Degree level• Documentation which enables
quick and easy start-up• Flexible assessment strategies
which are efficient to deliver• Quick and reliable results
notification & certification
MARKET LEADING E-LEARNING & WORKFLOW TECHNOLOGY
• Best in class cost saving workflow and verification tools
• E-learning on the move• Portal for accessing
support content• Clearly evidences increases in
efficiency and success
SUPPORT RESOURCES
• LEARNER TOOLS available off-line and online which boost engagement, confidence & success
• DELIVERY TOOLS and content which enables centre staff to save valuable time and be knowledgeable and confident in successful delivery & assessment
ONLINE ASSESSMENT PLATFORM
• Anytime, anywhere testing• Delivering formative, diagnostic
& practice testing• Quick and reliable results• Insightful post test feedback
QUALIFICATIONS & UNITS
Support resources SmartScreen.co.uk
A cohesive package solution with ‘pick and mix’ elements which drives centre efficiency & learner outcomes
LEARNING ASSISTANT
E-PORTFOLIO OPINIONS:Easy for Verifiers to see who has done what, track progress and easy access to candidates’ evidence at any time of day.Verifiers can send through comments/suggestions if evidence not up-to-standard etc., which helps reduce number of workplace visits.Candidates have a percentage section which tracks their progress; therefore always have an idea of how far they’ve got on the qualification.Forum for other people on the same course; allowing candidates to chat with other candidates regarding challenges they are facing on the qualification.Evidence folder is very easy to use and means candidates can attach one piece of evidence (whether it be a document, video etc) and attach it to multiple assessment criteria, learning outcomes and units in a qualification. Super easy to use, quick to do and negates need for repetition and prevents difficulty in trying to cross-reference.
Greater functionality, flexibility and user-friendly navigation
Automatic updates with no system downtime
Improved integration with Walled Garden
Simplified and improved reporting
Mainly web based access from any internet connection
Quick and easy installation
INCLUDES A MIX OF:Local Account Management (BM/KAM) Experts & Expert EVs through Supporting Customer ExcellenceLocal Office with named Quality ContactSpecialist subject Adviser supportJoint-marketing/business development Quick-response customer relations Keeping you up-to-date through website/ email alerts/focus etc
QUALIFICATIONS
& UNITS
PRODUCT
SUPPORT & SERVICE
‘VALUE’ PACKAGE
WRAPPING AROUND TAILORED SUPPORT AND SERVICE
PARKING QUALIFICATIONS PORTFOLIO
USE OUR EXPERTISE TO YOUR ADVANTAGE
1916-01 Level 3 Award in Notice Processing (QCF)2916-01/02/03/04/05 Level 2 Certificate in Controlling Parking Areas (QCF)1950-02 NEW Level 2 Award for Parking Enforcement Officers (QCF) 2930-03/13/04/14/05/15 NEW Level 3, 4 and 5 Award and Certificate in the Leadership and Management of Parking Operations (QCF)
PARKING QUALIFICATIONS PORTFOLIO
1916-01 Level 3 Award in Notice Processing (QCF)
Designed to meet the requirements for notice processing personnelInvestigating and responding to challenges against parking notices and penalty charges6 Credits51 GLHAccreditation extension until end February 2013Two pathways:
Award in Public Notice Processing Award in Private Notice Processing
Assessment via e-volve online – NEW UPDATED question banks.
PARKING QUALIFICATIONS PORTFOLIO
2916-01/02/03/04/05 Level 2 Certificates in Controlling Parking Areas (QCF)
For learners who work or want to work in parking control.Aim of the suite is to recognise five significant occupational areas associated with employment in sector. Helps learners to attain transferable skills relevant to parking control, for example skills in customer care, conflict management, IT and personal skills.17 Credits90 – 130 GLH
PARKING QUALIFICATIONS PORTFOLIO
2916-01/02/03/04/05 Level 2 Certificates in Controlling Parking Areas (QCF)
Five pathways:2916-01 Barrier and Pay Station Control 2916-02 Display Parking Control2916-03 CCTV2916-04 Vehicle Immobilisation2916-05 Unit Route
Assessment via a completed portfolio of evidence for each unit
PARKING QUALIFICATIONS PORTFOLIO
1950-02 Level 2 Award for Parking Enforcement Officers (QCF)
Brand NEW qualification – live as of January 2012For candidates who work or want to work as Parking Enforcement Officers in the Parking sector.Mandatory ‘Manage conflict in the enforcement of parking control and management’ unit (2 Credits)
Develop basic understanding how to deal effectively with workplace violence in parking enforcement situationsAssess work environment in order to reduce risk of being subjected to and to learn from incidents of work related violence.
PARKING QUALIFICATIONS PORTFOLIO
1950-02 Level 2 Award for Parking Enforcement Officers (QCF)
5 Credits, 31 – 50 GLH (Depending on Pathway)Four pathways:
Roles and responsibilities of civil enforcement officers operating under traffic management legislation (5 Credits)
Roles and responsibilities of parking attendants operating under road traffic regulation act (1984) (5 Credits)
PARKING QUALIFICATIONS PORTFOLIO
1950-02 Level 2 Award for Parking Enforcement Officers (QCF)
Roles and responsibilities of parking enforcement officers carrying out parking control and enforcement on private land (3 Credits)
Roles and responsibilities of CCTV enforcement officers operating under traffic management legislation (5 Credits)
Assessment – e-volve online
PARKING QUALIFICATIONS PORTFOLIO
2930-03/13/04/14/05/15 Level 3, 4 and 5 Award and Certificate in the Leadership and Management of Parking Operations (QCF)
Provide the skills and knowledge needed to succeed in a variety of primary management roles, including:
Parking manager, area manager, parking operations manager, contract manager, Contract compliance and debt recovery manager.
They also support those providing strategic planning for parking provision.
PARKING QUALIFICATIONS PORTFOLIO
2930-03/13/04/14/05/15 Level 3, 4 and 5 Award and Certificate in the Leadership and Management of Parking Operations (QCF)
Level 3: supervisory and first line management functions.Level 4: management of operational parking activitiesLevel 5: strategic planning and delivery of parking services.
PARKING QUALIFICATIONS PORTFOLIO
2930-03/13/04/14/05/15 Level 3, 4 and 5 Award and Certificate in the Leadership and Management of Parking Operations (QCF)
Structure: all levels, both Awards and Certificates contain mandatory ILM units and a mix of ILM and Parking-specific optional units.designed to give learners the opportunity to progress at a pace which suits them.
Assessment: short-answer tests, assignments, portfolio of evidence and ILM assessments for the ILM units.ILM assessment allows learners to demonstrate their professionalism and commitment to management, readying them for employment
PARKING QUALIFICATIONS PORTFOLIO
2930-03/13/04/14/05/15 Level 3, 4 and 5 Award and Certificate in the Leadership and Management of Parking Operations (QCF)
Level 3 (2930-03/13):6 – 15 Credits31 – 111 GLH16 – 18 Funding available
Level 4 (2930-04/14):11 – 21 Credits54 – 123 GLH
Level 5 (2930-05/15)7 – 25 Credits38 – 133 GLH
PARKING QUALIFICATIONS PORTFOLIO
Level 4
Level 3
Parking Qualifications
1889-01 Award for Civil Enforcement Officers (Parking) (QCF) QAN: 500/3961/1
1916-01 Award in Notice Processing (QCF) QAN: 500/8755/1
2916-01 NVQ Certificate in Controlling Parking Areas (Barrier and Pay Station Control) (QCF) QAN: 600/0351/0
Level 2
Level 5
2916-03 NVQ Certificate in Controlling Parking Areas (CCTV) (QCF) QAN: 600/0351/0
2916-02 NVQ Certificate in Controlling Parking Areas (Display Parking Control) (QCF) QAN: 600/0351/0
2916-05 NVQ Certificate in Controlling Parking Areas (Vehicle Removal) (QCF) QAN: 600/0351/0
2916-04 NVQ Certificate in Controlling Parking Areas (Vehicle Immobilisation) (QCF) QAN: 600/0351/0
2930-03/13 Award, Certificate in Management of Parking Operations (QCF) QAN: 600/3284/4 and 600/3285/6
2930-04/14 Award, Certificate in Parking Leadership and Management (QCF) QAN: 600/3282/0 and 600/3330/7
2930-05/15 Award, Certificate in Strategic Parking Leadership and Management (QCF) QAN: 600/3283/2 and 600/3281/9
1950-02 Award for Level 2 Award for Parking Enforcement Officers (QCF) – four pathways available QAN: 600/3959/0
Government recognises their value and is investing £1.4bn in Apprenticeships, which saw over 420,000 starts in 2010/2011
City & Guilds is committed to help drive growth in Apprenticeships
We are trusted by more employers and centres with 40% of apprentices working towards a City & Guilds Apprenticeship
Our brand and employer recognition helps you to sell to employers and meet your targets
is raising awareness of Apprenticeships and it is our commitment to support you, learners and employers by ensuring ONE MILLION people start an apprenticeship by the summer of 2013
Danny Alexander MP, Chief Secretary to the Treasury
Apprenticeships provide funded work-based training in over 200 career roles and at three levels (Intermediate, Advanced and Higher).A typical Apprenticeship consists of:ON-THE-JOB TRAINING WITH SKILLS AND KNOWLEDGE DEVELOPED TO INDUSTRY STANDARD
In development: Social networkingCareer coachingCareer transitionOngoing CPD
Certification of competenceMarket leading assessment and verification
Regular formative assessment eTesting that captures performanceUnderpinning knowledge
Individualised learning Generic & integrated skillsCoverage of all awards and standardsTexts for all levels of students Full customisation
Basic and key skillsLearning styles
Delivers data to customers’ systems, driving increased efficiency
handbooks
logbooks
SmartScreen
textbooks
CITY & GUILDS COMMITMENT
NO MATTER WHICH STRATEGIC OPTION YOU CHOOSE TO DRIVE INCREASED PERFORMANCE AND GREATER EFFICIENCY IN YOUR INDUSTRY, CITY & GUILDS IS IDEALLY PLACED TO HELP YOU MEET THE CHALLENGES OF THE EVOLVING FURTHER EDUCATION MARKET