Transcript

PRESENTATION AGENDA

INCLUDES A MIX OF:

Introduction to City & GuildsCity & Guilds’ offer to youFive key investments we are makingWhy City & GuildsOur offerAdding value through serviceOverview of Parking Qualifications PortfolioApprenticeshipsQ&A

Our roles…Kevin Blanch – Portfolio ManagerFrancesca Dineen – Development ManagerMohammed Mia – Assessment Coordinator

Find the best people for the job

• City & Guilds is a world leader in vocational education and the UK’s largest and longest serving vocational awarding body. To date, we have over 130 years’ experience in designing skills development programmes for governments and industries and in providing international qualifications that are widely accepted as the benchmark for workplace excellence.

• Workplace competence development, learning and assessment• Skills for economic and personal progression

CITY & GUILDS INTRODUCTION

Our understanding of education trends and customer objectives has created a strategy focused on helping you meet the current challenges of the market…

CONTINUALLY INVESTING IN MAKING YOUR LIFE EASIER…

99% EMPLOYER

RECOGNITION…

CHOICE WHICH ALLOWS YOU TO CUT COSTS THROUGH CONSOLIDATION…

QUALIFICATIONS & UNITSOver 1,000 market leading vocational

qualifications across 26 industries from Entry to Level 7APPRENTICESHIPS | EMPLOYABILITY | FUNCTIONAL SKILLS |

NVQs | VRQs | FOUNDATION LEARNING | VOC UNITS

CENTREEFFICIENCY

LEARNER SUCCESS

Processes, systems and products which

drive…

WALLED GARDEN SCE

A BRAND THAT

HELPS YOU GROW YOUR

BUSINESS

Hello Future

A brand NEW WEBSITE, integrated with an improved Walled Garden (and sales order process): Spring 2012

SUPPORTING CUSTOMER EXCELLENCE – tailored and more Supportive Verification System: Spring 2012

Joint business and curriculum planning with greatly increased access and CONTACT TIME with customers through our locally based Business Managers: Now and ongoing enhancements

Our new E-ASSESSMENT PLATFORM, e-volve, and best-in-class online Functional Skills assessment and marking turnaround: Now

A MARKETING TOOLKIT which will provide you with materials to support your learner and employer recruitment: 2012

TO IMPROVE SERVICE AND EFFICIENCY

SUPERIOR QUALIFICATIONS & ASSESSMENT

• Industry standard qualifications• Full industry progression from

Entry to Degree level• Documentation which enables

quick and easy start-up• Flexible assessment strategies

which are efficient to deliver• Quick and reliable results

notification & certification

MARKET LEADING E-LEARNING & WORKFLOW TECHNOLOGY

• Best in class cost saving workflow and verification tools

• E-learning on the move• Portal for accessing

support content• Clearly evidences increases in

efficiency and success

SUPPORT RESOURCES

• LEARNER TOOLS available off-line and online which boost engagement, confidence & success

• DELIVERY TOOLS and content which enables centre staff to save valuable time and be knowledgeable and confident in successful delivery & assessment

ONLINE ASSESSMENT PLATFORM

• Anytime, anywhere testing• Delivering formative, diagnostic

& practice testing• Quick and reliable results• Insightful post test feedback

QUALIFICATIONS & UNITS

Support resources SmartScreen.co.uk

A cohesive package solution with ‘pick and mix’ elements which drives centre efficiency & learner outcomes

LEARNING ASSISTANT

E-PORTFOLIO OPINIONS:Easy for Verifiers to see who has done what, track progress and easy access to candidates’ evidence at any time of day.Verifiers can send through comments/suggestions if evidence not up-to-standard etc., which helps reduce number of workplace visits.Candidates have a percentage section which tracks their progress; therefore always have an idea of how far they’ve got on the qualification.Forum for other people on the same course; allowing candidates to chat with other candidates regarding challenges they are facing on the qualification.Evidence folder is very easy to use and means candidates can attach one piece of evidence (whether it be a document, video etc) and attach it to multiple assessment criteria, learning outcomes and units in a qualification. Super easy to use, quick to do and negates need for repetition and prevents difficulty in trying to cross-reference.

Greater functionality, flexibility and user-friendly navigation

Automatic updates with no system downtime

Improved integration with Walled Garden

Simplified and improved reporting

Mainly web based access from any internet connection

Quick and easy installation

INCLUDES A MIX OF:Local Account Management (BM/KAM) Experts & Expert EVs through Supporting Customer ExcellenceLocal Office with named Quality ContactSpecialist subject Adviser supportJoint-marketing/business development Quick-response customer relations Keeping you up-to-date through website/ email alerts/focus etc

QUALIFICATIONS

& UNITS

PRODUCT

SUPPORT & SERVICE

‘VALUE’ PACKAGE

WRAPPING AROUND TAILORED SUPPORT AND SERVICE

PARKING QUALIFICATIONS PORTFOLIO

USE OUR EXPERTISE TO YOUR ADVANTAGE

1916-01 Level 3 Award in Notice Processing (QCF)2916-01/02/03/04/05 Level 2 Certificate in Controlling Parking Areas (QCF)1950-02 NEW Level 2 Award for Parking Enforcement Officers (QCF) 2930-03/13/04/14/05/15 NEW Level 3, 4 and 5 Award and Certificate in the Leadership and Management of Parking Operations (QCF)

PARKING QUALIFICATIONS PORTFOLIO

1916-01 Level 3 Award in Notice Processing (QCF)

Designed to meet the requirements for notice processing personnelInvestigating and responding to challenges against parking notices and penalty charges6 Credits51 GLHAccreditation extension until end February 2013Two pathways:

Award in Public Notice Processing Award in Private Notice Processing

Assessment via e-volve online – NEW UPDATED question banks.

PARKING QUALIFICATIONS PORTFOLIO

2916-01/02/03/04/05 Level 2 Certificates in Controlling Parking Areas (QCF)

For learners who work or want to work in parking control.Aim of the suite is to recognise five significant occupational areas associated with employment in sector. Helps learners to attain transferable skills relevant to parking control, for example skills in customer care, conflict management, IT and personal skills.17 Credits90 – 130 GLH

PARKING QUALIFICATIONS PORTFOLIO

2916-01/02/03/04/05 Level 2 Certificates in Controlling Parking Areas (QCF)

Five pathways:2916-01 Barrier and Pay Station Control 2916-02 Display Parking Control2916-03 CCTV2916-04 Vehicle Immobilisation2916-05 Unit Route

Assessment via a completed portfolio of evidence for each unit

PARKING QUALIFICATIONS PORTFOLIO

1950-02 Level 2 Award for Parking Enforcement Officers (QCF)

Brand NEW qualification – live as of January 2012For candidates who work or want to work as Parking Enforcement Officers in the Parking sector.Mandatory ‘Manage conflict in the enforcement of parking control and management’ unit (2 Credits)

Develop basic understanding how to deal effectively with workplace violence in parking enforcement situationsAssess work environment in order to reduce risk of being subjected to and to learn from incidents of work related violence.

PARKING QUALIFICATIONS PORTFOLIO

1950-02 Level 2 Award for Parking Enforcement Officers (QCF)

5 Credits, 31 – 50 GLH (Depending on Pathway)Four pathways:

Roles and responsibilities of civil enforcement officers operating under traffic management legislation (5 Credits)

Roles and responsibilities of parking attendants operating under road traffic regulation act (1984) (5 Credits)

PARKING QUALIFICATIONS PORTFOLIO

1950-02 Level 2 Award for Parking Enforcement Officers (QCF)

Roles and responsibilities of parking enforcement officers carrying out parking control and enforcement on private land (3 Credits)

Roles and responsibilities of CCTV enforcement officers operating under traffic management legislation (5 Credits)

Assessment – e-volve online

PARKING QUALIFICATIONS PORTFOLIO

2930-03/13/04/14/05/15 Level 3, 4 and 5 Award and Certificate in the Leadership and Management of Parking Operations (QCF)

Provide the skills and knowledge needed to succeed in a variety of primary management roles, including:

Parking manager, area manager, parking operations manager, contract manager, Contract compliance and debt recovery manager.

They also support those providing strategic planning for parking provision.

PARKING QUALIFICATIONS PORTFOLIO

2930-03/13/04/14/05/15 Level 3, 4 and 5 Award and Certificate in the Leadership and Management of Parking Operations (QCF)

Level 3: supervisory and first line management functions.Level 4: management of operational parking activitiesLevel 5: strategic planning and delivery of parking services.

PARKING QUALIFICATIONS PORTFOLIO

2930-03/13/04/14/05/15 Level 3, 4 and 5 Award and Certificate in the Leadership and Management of Parking Operations (QCF)

Structure: all levels, both Awards and Certificates contain mandatory ILM units and a mix of ILM and Parking-specific optional units.designed to give learners the opportunity to progress at a pace which suits them.

Assessment: short-answer tests, assignments, portfolio of evidence and ILM assessments for the ILM units.ILM assessment allows learners to demonstrate their professionalism and commitment to management, readying them for employment

PARKING QUALIFICATIONS PORTFOLIO

2930-03/13/04/14/05/15 Level 3, 4 and 5 Award and Certificate in the Leadership and Management of Parking Operations (QCF)

Level 3 (2930-03/13):6 – 15 Credits31 – 111 GLH16 – 18 Funding available

Level 4 (2930-04/14):11 – 21 Credits54 – 123 GLH

Level 5 (2930-05/15)7 – 25 Credits38 – 133 GLH

PARKING QUALIFICATIONS PORTFOLIO

Level 4

Level 3

Parking Qualifications

1889-01 Award for Civil Enforcement Officers (Parking) (QCF) QAN: 500/3961/1

1916-01 Award in Notice Processing (QCF) QAN: 500/8755/1

2916-01 NVQ Certificate in Controlling Parking Areas (Barrier and Pay Station Control) (QCF) QAN: 600/0351/0

Level 2

Level 5

2916-03 NVQ Certificate in Controlling Parking Areas (CCTV) (QCF) QAN: 600/0351/0

2916-02 NVQ Certificate in Controlling Parking Areas (Display Parking Control) (QCF) QAN: 600/0351/0

2916-05 NVQ Certificate in Controlling Parking Areas (Vehicle Removal) (QCF) QAN: 600/0351/0

2916-04 NVQ Certificate in Controlling Parking Areas (Vehicle Immobilisation) (QCF) QAN: 600/0351/0

2930-03/13 Award, Certificate in Management of Parking Operations (QCF) QAN: 600/3284/4 and 600/3285/6

2930-04/14 Award, Certificate in Parking Leadership and Management (QCF) QAN: 600/3282/0 and 600/3330/7

2930-05/15 Award, Certificate in Strategic Parking Leadership and Management (QCF) QAN: 600/3283/2 and 600/3281/9

1950-02 Award for Level 2 Award for Parking Enforcement Officers (QCF) – four pathways available QAN: 600/3959/0

Government recognises their value and is investing £1.4bn in Apprenticeships, which saw over 420,000 starts in 2010/2011

City & Guilds is committed to help drive growth in Apprenticeships

We are trusted by more employers and centres with 40% of apprentices working towards a City & Guilds Apprenticeship

Our brand and employer recognition helps you to sell to employers and meet your targets

is raising awareness of Apprenticeships and it is our commitment to support you, learners and employers by ensuring ONE MILLION people start an apprenticeship by the summer of 2013

Danny Alexander MP, Chief Secretary to the Treasury

Apprenticeships provide funded work-based training in over 200 career roles and at three levels (Intermediate, Advanced and Higher).A typical Apprenticeship consists of:ON-THE-JOB TRAINING WITH SKILLS AND KNOWLEDGE DEVELOPED TO INDUSTRY STANDARD

In development: Social networkingCareer coachingCareer transitionOngoing CPD

Certification of competenceMarket leading assessment and verification

Regular formative assessment eTesting that captures performanceUnderpinning knowledge

Individualised learning Generic & integrated skillsCoverage of all awards and standardsTexts for all levels of students Full customisation

Basic and key skillsLearning styles

Delivers data to customers’ systems, driving increased efficiency

handbooks

logbooks

SmartScreen

textbooks

CITY & GUILDS COMMITMENT

NO MATTER WHICH STRATEGIC OPTION YOU CHOOSE TO DRIVE INCREASED PERFORMANCE AND GREATER EFFICIENCY IN YOUR INDUSTRY, CITY & GUILDS IS IDEALLY PLACED TO HELP YOU MEET THE CHALLENGES OF THE EVOLVING FURTHER EDUCATION MARKET

Q&A?


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