2011 Facts & FiguresIKEA RETAILING WORLDWIDE SEPTEMBER 2010 – AUGUST 2011
A year of challenges and opportunitiesThe IKEA business year 2011 has been a somewhat overwhelming year with a number of dramatic events occurring around the world. The world has, among other things, faced a devastating earthquake and tsunami leading to a nuclear disaster in Japan, an entire IKEA store destroyed by fire in Israel and ongoing unrest in the Middle East and Northern Africa. These events have affected not only a number of IKEA retailers but also thousands of IKEA co-workers.
The economic crisis hit most of the Western world with full force during the business year. This has led to almost a standstill in the housing business on many IKEA markets, which in turn affects the home furnishing business. Today, IKEA retailers operate in very difficult market conditions on several of these markets.
However, the IKEA Concept has proven to be strong and continued to grow and gain market share. Overall, more people are visiting IKEA stores and this is resulting in a continued increase in turnover.
In business year 2011, for the first time ever, more than half of the world’s population now live in highly populated areas. In addition, more and more people are moving to urban areas to look for jobs, among other things. As a result, the already limited space in urban areas will further decrease over the coming years.
Small space is a living reality. Today, almost 80% of IKEA customers, in all living situations, have their homes in highly populated areas. The vast majority lives in apartments with limited space. So, the need for smart use of small space is rapidly increasing.
Small space living is one of the IKEA long-term home furnishing priorities. Starting in September 2011, IKEA stores all over the world will begin presenting smart solutions and smart products from the entire IKEA range to turn Small Space Living into Smart Space Living!
WIND UP A BETTER FUTUREThe LJUSA hand-driven torch has no batteries. Instead, it is powered by a capacitor that stores the energy that you generate yourself by winding the lever. Wind it 20–30 times and the LED diodes light up for about 1½ minutes.
LJUSA is a torch that is made to be played with, which is why it has a shape that makes it easy to hold, even if you are only 3 years old. Hopefully, playing with LJUSA will inspire children’s curiosity about how electric light works. It is a torch that literally never runs out of energy for play.
2 © INTER IKEA SYSTEMS B.V. 2011 (FACTS & FIGURES 2011) 3© INTER IKEA SYSTEMS B.V. 2011 (FACTS & FIGURES 2011)
Home is the most important place in the world!The IKEA Concept is founded on a low-price offer in home furnishing. This will never change. The IKEA Concept is, however, a living concept that is continu-ously being developed and improved. Every day, small (and sometimes big) steps are taken to create even more benefits at home for the many people.
The IKEA product range is unique. The range is built on knowledge gained about life at home from the many people on all markets. It is developed, designed and manufactured by talented and skilled people who know material and production techniques and understand that careful use of materials and resources keeps prices low.
Today, close to 151,000 dedicated co-workers work under the IKEA Brand to accomplish the IKEA vision, to create a better everyday life for the many people. And to make your life at home a little bit easier, a little bit more beautiful, and a little bit more enjoyable. That is how all co-workers strive to fulfil the commitment to the many people. So, it is no surprise that everyone working under the IKEA Brand believes home is the most important place in the world!
4 © INTER IKEA SYSTEMS B.V. 2011 (FACTS & FIGURES 2011) 5© INTER IKEA SYSTEMS B.V. 2011 (FACTS & FIGURES 2011)
The IKEA vision
“To create a better everyday life for the many people.”
The IKEA business idea
“To offer a wide range of well-designed, functional home furnishing products
at prices so low that as many people as possible will be able to afford them.”
5
AUSTRALIA
1
CARIBBEANDOMINICAN REPUBLIC (1)
8
MIDDLE EAST ISRAEL (2) KUWAIT (1) SAUDI ARABIA (3)UNITED ARAB EMIRATES (2)
49
NORTH AMERICA CANADA (11) USA (38)
24
ASIACHINA (12) JAPAN (5) MALAYSIA (1) SINGAPORE (2) TAIWAN (4)
NEW! CHINA SHANGHAI (BEICAI) new
GERMANY BERLIN (LICHTENBERG) new
GREECE IOANNINA new
ITALY CATANIA new
NORWAY SØRLANDET new
RUSSIA UFA new
SWEDEN VÄSTERÅS relocation
SWEDEN HELSINGBORG relocation
SWITZERLAND VERNIER new
TURKEY ANKARA new
UAE ABU DHABI relocation
USA CENTENNIAL new
6 © INTER IKEA SYSTEMS B.V. 2011 (FACTS & FIGURES 2011) 7© INTER IKEA SYSTEMS B.V. 2011 (FACTS & FIGURES 2011)
2008 2009 2010
IKEA WEBSITE VISITS (Million)
2011
473
585
737
904
0.05
1954 2007 2008 2009 2010
IKEA STORE VISITS (Million)
699
583632
2011
734
0.0011954
20.7
2007
22.5
2008
22.723.8
2009 2010 2011
TURNOVER (EUR billion. Sales tax not included). 26 208IKEA CATALOGUES
(Million copies)
50
25
0
100
75
125
150
175
200
225
2011
198199199191
0.5
20102009
200820071954
IKEA STORES
1954
IKEA facts around the globe
20112007 2008 2009 2010
EUROPE AUSTRIA (7) BELGIUM (6) CYPRUS (1) CZECH REPUBLIC (4) DENMARK (5) FINLAND (4) FRANCE (28) GERMANY (46) GREECE (5) HUNGARY (2) ICELAND (1)ITALY (19) THE NETHERLANDS (12)NORWAY (6) POLAND (8) PORTUGAL (3)REPUBLIC OF IRELAND (1) ROMANIA (1) RUSSIA (13)SLOVAKIA (1) SPAIN (17) SWEDEN (17) SWITZERLAND (8) TURKEY (5) UNITED KINGDOM (18)
238
660
325316
301285260
1
The new IKEA Abu Dhabi, United Arab Emirates.
AUSTRALIA (5) size m2
SYDNEY (HOMEBUSH BAY) 1975 (04) 26,000
PERTH 1986 (08) 26,600
BRISBANE (LOGAN) 1987 (06) 29,100
MELBOURNE (RICHMOND) 2003 21,600
ADELAIDE 2006 23,500
AUSTRIA (7) size m2
VIENNA (VÖSENDORF) 1977 (81) 37,900
GRAZ (WEBLINGER GÜRTEL) 1989 (01) 26,800
HAID 1991 (06) 27,400
VIENNA (NORTH) 1999 29,700
INNSBRUCK 2000 16,000
SALZBURG 2003 26,000
KLAGENFURT 2008 25,000
BELGIUM (6) size m2
BRUSSELS (ZAVENTEM) 1984 (02) 30,100
ANTWERP (WILRIJK) 1985 15,200
HOGNOUL 1985 (01) 32,700
BRUSSELS (ANDERLECHT) 2005 29,700
ARLON 2005 27,000
GENT 2008 32,500
CANADA (11) size m2
VANCOUVER (RICHMOND) 1976 (93) 18,600
TORONTO (NORTH YORK) 1977 (99) 24,600
EDMONTON 1978 (03) 28,700
CALGARY 1979 (04) 22,100
OTTAWA (PINECREST) 1979 (94) 11,000
MONTREAL (VILLE ST LAURENT) 1982 (00) 24,200
TORONTO (BURLINGTON) 1991 (00) 19,200
TORONTO (ETOBICOKE) 2001 29,800
VANCOUVER (COQUITLAM) 2002 31,900
TORONTO (VAUGHAN) 2003 26,800
MONTREAL (BOUCHERVILLE) 2003 29,000
CHINA (12) size m2
HONG KONG (KOWLOON) 1975 (10) 7,700
HONG KONG (SHATIN) 1987 (09) 8,400
HONG KONG (CAUSEWAY BAY) 1993 5,600
SHANGHAI (XYHUI) 1998 (03) 38,200
BEIJING (CHAO YANG) 1998 (06) 43,300
GUANGZHOU 2005 16,000
CHENGDU 2006 24,800
SHENZHEN 2008 33,400
NANJING 2008 31,300
DALIAN 2009 42,600
SHENYANG 2010 46,700
SHANGHAI (BEICAI) new 2011 49,350
CYPRUS (1) size m2
NICOSIA 2007 21,000
CZECH REPUBLIC (4) size m2
PRAGUE (ZLICIN) 1991 (96) 21,300
BRNO 1998 25,200
OSTRAVA 2001 12,600
PRAGUE (CERNY MOST) 2004 23,500
DENMARK (5) size m2
COPENHAGEN (TÅSTRUP) 1969 (01) 27,100
ÅRHUS 1980 (99) 13,700
ODENSE 1985 (09) 32,400
COPENHAGEN (GENTOFTE) 1995 18,600
AALBORG 2010 28,000
DOMINICAN REPUBLIC (1) size m2
SANTO DOMINGO 2010 26,150
FINLAND (4) size m2
HELSINKI (ESPOO) 1996 16,800
HELSINKI (VANTAA) 2003 26,200
RAISIO 2008 27,600
TAMPERE 2010 29,500
FRANCE (28) size m2
PARIS (EVRY) 1983 (94) 31,900
MARSEILLE (VITROLLES) 1985 16,200
PARIS NORTH (ROISSY) 1986 (99) 32,800
LYON (ST PRIEST) 1987 20,300
LILLE (LOMME) 1988 (01) 25,200
BORDEAUX 1990 (00) 21,100
PARIS WEST (PLAISIR) 1992 (00) 26,900
TOULOUSE 1995 23,600
PARIS (VILLIERS SUR MARNE) 1996 (01) 33,800
STRASBOURG 1999 21,500
METZ 2000 22,000
TOULON 2001 19,600
NANTES 2002 24,300
PARIS (FRANCONVILLE) 2005 35,400
DIJON 2005 24,300
ST. ETIENNE 2005 28,300
MONTPELLIER 2005 21,300
MARSEILLE (LA VALENTINE) 2006 26,100
HENIN BEAUMONT 2007 23,700
PARIS (THIAIS) 2007 23,900
GRENOBLE 2007 28,500
BREST 2008 24,000
PARIS (VELIZY) 2008 10,700
RENNES 2008 27,500
ROUEN 2008 30,600
TOURS 2008 29,900
REIMS 2010 29,600
AVIGNON (VEDENE) 2010 25,700
GERMANY (46) size m2
MUNICH (ECHING) 1974 (00) 32,200
COLOGNE (GODORF) 1975 (91) 37,500
GROSSBURGWEDEL 1976 (00) 18,500
BREMEN (BRINKUM) 1976 (00) 21,700
FRANKFURT (WALLAU) 1977 (01) 34,300
DORTMUND (UNNA) 1978 (04) 28,100
BERLIN (SPANDAU) 1979 (02) 34,600
DÜSSELDORF (KAARST) 1979 (93) 13,900
KASSEL 1980 (94) 25,300
FREIBURG 1981 (99) 25,200
HEIDELBERG (WALLDORF) 1981 30,600
NÜRNBERG (FÜRTH) 1981 (04) 34,500
SAARBRÜCKEN (LISDORF) 1981 (98) 19,700
HAMBURG (SCHNELSEN) 1989 (00) 31,200
LEIPZIG (GÜNTERSDORF) 1992 (94) 19,000
CHEMNITZ 1992 (94) 20,400
ESSEN 1993 23,000
BERLIN (WALTERSDORF) 1993 25,000
BRAUNSCHWEIG 1993 (02) 22,100
BIELEFELD 1996 (02) 22,100
FRANKFURT (HANAU) 1997 22,200
STUTTGART (SINDELFINGEN) 1997 25,600
STUTTGART (LUDWIGSBURG) 1998 29,500
DORTMUND (KLEY) 1999 29,500
DÜSSELDORF (REISHOLZ) 1999 29,300
DRESDEN 2001 30,300
REGENSBURG 2001 23,400
KIEL 2002 29,300
HAMBURG (MOORFLEET) 2002 36,400
ULM 2003 30,400
MUNICH (BRUNNTHAL) 2003 37,600
BERLIN (TEMPELHOF) 2003 37,200
MANNHEIM 2004 34,800
DUISBURG 2005 30,900
SIEGEN 2005 25,000
OSNABRÜCK 2005 27,400
ERFURT 2005 28,700
LOREM IPSUM DOLOR illum set amir facilisi at vero se mole moda.
NEW!CHINA SHANGHAI (BEICAI) 23 June 2011 new 49,350 m2
GERMANY BERLIN (LICHTENBERG) 13 December 2010 new 33,400 m2
GREECE IOANNINA 18 December 2010 new 28,400 m2
ITALY CATANIA 9 March 2011 new 29,400 m2
NORWAY SØRLANDET 21 October 2010 new 34,500 m2
RUSSIA UFA 25 August 2011 new 28,000 m2
SWEDEN VÄSTERÅS 13 April 2011 relocation 35,700 m2
SWEDEN HELSINGBORG 1 September 2010 relocation 31,600 m2
SWITZERLAND VERNIER 15 September 2010 new 24,300 m2
TURKEY ANKARA 23 June 2011 new 36,500 m2
UAE ABU DHABI 15 March 2011 relocation 29,400 m2
USA CENTENNIAL 27 July 2011 new 37,900 m2
8 © INTER IKEA SYSTEMS B.V. 2011 (FACTS & FIGURES 2011) 9© INTER IKEA SYSTEMS B.V. 2011 (FACTS & FIGURES 2011)
Welcome to the world!Another 12 steps were taken to get closer to accom-plishing the IKEA vision. 12 new IKEA stores in 11 countries were welcomed during the IKEA business year. Nine of these stores are expanding the IKEA market in their respective countries, while the remaining three were existing stores that relocated.
In addition, several IKEA stores have been extended or refurbished during the same period in order to serve the many people even better. There are now 325 IKEA stores operating around the world.
All store establishments as of August 2011 are listed on the following pages. Information includes the number of stores per country, location, opening year and (in brackets) latest relocation year.
Note: the opening year stated in the list on the following pages refers to the calendar year, not to the IKEA business year.
Opening of IKEA Catania, Italy.
KOBLENZ 2006 28,600
HANNOVER EXPO-PARK 2006 36,200
AUGSBURG 2006 30,800
FRANKFURT (NIEDER-ESCHBACH) 2007 38,200
OLDENBURG 2007 39,700
ROSTOCK 2007 19,700
COLOGNE (BUTZWEILER) 2009 44,000
WÜRZBURG 2009 29,600
BERLIN (LICHTENBERG) new 2010 33,400
GREECE (5) size m2
THESSALONIKI 2001 20,700
ATHENS (EAST) 2004 25,000
ATHENS (CENTRE) 2008 25,000
LARISSA 2009 25,500
IOANNINA new 2010 28,400
HUNGARY (2) size m2
BUDAPEST 1990 (03) 18,600
BUDAPEST (BUDAÖRS) 1999 19,800
ICELAND (1) size m2
REYKJAVIK 1981 (06) 20,700
IRELAND (1) size m2
DUBLIN 2009 33,800
ISRAEL (2) size m2
TEL AVIV (NETANYA) 2001 23,300
TEL AVIV (RISHON) 2010 24,600
ITALY (19) size m2
MILAN (CARUGATE) 1989 (98) 25,700
TURIN (COLLEGNO) 1990 (09) 38,400
MILAN (CORSICO) 1992 (07) 30,900
BRESCIA (RONCADELLE) 1992 (05) 26,800
BOLOGNA (CASALECCHIO) 1997 (00) 22,700
GENOA 1998 19,100
ROME (ANAGNINA) 2000 25,900
FLORENCE 2002 28,300
NAPLES 2004 32,700
ROME (PORTA DI ROMA) 2005 30,600
PADOVA 2005 34,800
ANCONA 2006 24,100
BARI 2007 24,200
PARMA 2008 25,500
RIMINI 2009 31,400
VILLESSE 2009 30,000
SALERNO (BARONISSI) 2010 27,900
MILAN (SAN GIULIANO) 2010 31,400
CATANIA new 2011 29,400
JAPAN (5) size m2
TOKYO (FUNABASHI) 2006 41,100
TOKYO (KOHOKU) 2006 40,900
KOBE (PORT ISLAND) 2008 39,400
TSURUHAMA 2008 38,500
TOKYO (SHIN MISATO) 2009 35,700
KUWAIT (1) size m2
KUWAIT CITY 1984 (06) 21,500
MALAYSIA (1) size m2
KUALA LUMPUR (DAMANSARA) 1996 (03) 35,000
THE NETHERLANDS (12) size m2
AMSTERDAM 1982 (85) 30,900
ARNHEM (DUIVEN) 1983 (99) 19,600
DELFT 1992 30,700
EINDHOVEN 1992 (01) 19,900
HEERLEN 1994 (00) 21,000
UTRECHT 1996 17,000
GRONINGEN 1997 (05) 27,100
ROTTERDAM (BARENDRECHT) 2001 24,600
HENGELO 2002 24,600
BREDA 2003 24,700
HAARLEM 2005 33,200
AMERSFOORT 2006 30,700
NORWAY (6) size m2
OSLO (SLEPENDEN) 1963 (08) 32,600
ÅSANE 1984 12,900
FORUS 1988 13,800
OSLO (FURUSET) 1998 21,500
LEANGEN 2002 23,400
SØRLANDET new 2010 34,500
POLAND (8) size m2
POZNAN 1991 (99) 29,500
GDANSK 1993 (98) 25,300
WARSAW (JANKI) 1993 25,300
WROCLAW 1996 17,300
KRAKOW 1998 15,400
KATOWICE 2000 24,900
WARSAW (NORTH) 2001 23,100
LODZ 2009 33,000
PORTUGAL (3) size m2
ALFAGRIDE 2004 36,500
PORTO (MATOSINHOS) 2007 32,200
LISBON (LOURES) 2010 32,600
ROMANIA (1) size m2
BUCHAREST 2007 26,000
RUSSIA (13) size m2
MOSCOW (KHIMKI) 2000 32,500
MOSCOW (TEPLY STAN) 2001 33,300
ST. PETERSBURG (DYBENKO) 2003 27,800
KAZAN 2004 23,300
MOSCOW (BELAYA DACHA) 2005 27,200
YEKATERINBURG 2006 28,200
NIZHNIY NOVGOROD 2006 28,100
ST. PETERBURG (PARNAS) 2006 27,800
NOVISIBIRSK 2007 23,000
ROSTOV 2007 23,900
KRASNODAR 2008 24,300
OMSK 2009 22,900
UFA new 2011 28,000
SAUDI ARABIA (3) size m2
JEDDAH 1983 (04) 28,400
RIYADH 1993 (04) 28,700
DHAHRAN 2008 21,800
SINGAPORE (2) size m2
SINGAPORE (ALEXANDRA) 1978 (95) 22,500
SINGAPORE (TAMPINES) 2006 30,000
SLOVAKIA (1) size m2
BRATISLAVA 1992 (02) 22,700
SPAIN (17) size m2
GRAN CANARIA (LAS PALMAS) 1981 (92) 7,700
TENERIFE (SANTA CRUZ) 1983 (00) 14,600
MALLORCA (PALMA) 1992 7,200
BARCELONA (BADALONA) 1996 31,000
MADRID (ALCORCÓN) 1996 22,100
MADRID (SAN SEBASTIAN) 1999 29,900
BARCELONA (HOSPITALET) 2003 31,200
SEVILLE 2004 28,900
BARAKALDO 2005 29,700
ASTURIAS 2005 27,600
LANZAROTE (ARRECIFE) 2005 7,800
MURCIA 2006 29,100
ZARAGOZA 2007 30,400
MADRID (VALLECAS) 2007 28,300
MALAGA 2007 28,100
JEREZ 2010 33,700
A CORUÑA 2010 27,900
SWEDEN (17) size m2
ÄLMHULT 1958 (02) 21,900
STOCKHOLM (KUNGENS KURVA) 1965 (02) 56,300
SUNDSVALL 1966 (06) 26,300
MALMÖ 1966 (09) 32,000
GOTHENBURG (KÅLLARED) 1972 (96) 30,600
LINKÖPING 1977 (00) 18,400
JÖNKÖPING 1981 (02) 22,200
GÄVLE 1981 (99) 13,000
HELSINGBORG relocation 1982 (10) 31,600ÖREBRO 1982 (91) 17,400
UPPSALA 1982 (09) 38,600
VÄSTERÅS relocation 1984 (11) 35,700STOCKHOLM (BARKARBY) 1993 30,400
GOTHENBURG (BÄCKEBOL) 2004 28,100
KALMAR 2006 23,600
HAPARANDA 2006 30,300
KARLSTAD 2007 23,900
SWITZERLAND (8) size m2
ZÜRICH (SPREITENBACH) 1973 (06) 34,500
LAUSANNE (AUBONNE) 1979 (93) 21,400
GRANCIA 1991 (99) 12,900
BERN (LYSSACH) 1996 27,400
ZÜRICH (DIETLIKON) 1997 (02) 24,400
BASEL (PRATTELN) 2000 23,100
ST. GALLEN 2007 26,300
VERNIER new 2010 24,300
TAIWAN (4) size m2
TAIPEI (ASIA-WORLD) 1998 10,300
TAOYUAN 2004 15,000
HSINCHUANG 2006 27,100
KAOHSIUNG 2006 23,400
TURKEY (5) size m2
ISTANBUL (UMRANIYE) 2005 31,000
IZMIR 2006 22,400
ISTANBUL (BAYRAMPASA) 2007 29,000
BURSA 2008 24,500
ANKARA new 2011 36,500
UNITED ARAB EMIRATES (2) size m2
DUBAI 1991 (05) 25,400
ABU DHABI relocation 2001 (11) 29,400
UNITED KINGDOM (18) size m2
MANCHESTER (WARRINGTON) 1987 (97) 25,900
LONDON (WEMBLEY) 1988 (99) 31,100
BIRMINGHAM 1991 27,200
GATESHEAD 1992 27,000
LONDON (CROYDON) 1992 (00) 34,500
LEEDS 1995 (04) 21,100
LONDON (LAKESIDE) 1996 (00) 35,300
NOTTINGHAM 1997 (04) 23,300
BRISTOL 1999 24,800
EDINBURGH 1999 20,100
GLASGOW (BRAEHEAD) 2001 (02) 28,900
CARDIFF 2003 25,900
TOTTENHAM (EDMONTON) 2005 28,300
MILTON KEYNES 2005 24,200
MANCHESTER 2006 27,300
BELFAST 2007 30,300
COVENTRY 2007 28,600
SOUTHAMPTON 2009 29,400
USA (38) size m2
PHILADELPHIA (CONSHOHOCKEN) 1985 (03) 34,200
WASHINGTON (WOODBRIDGE) 1986 (01) 28,000
BALTIMORE 1988 18,500
PITTSBURGH 1989 (94) 17,900
NEW JERSEY (ELIZABETH) 1990 (99) 32,700
LOS ANGELES (BURBANK) 1990 (98) 24,300
NEW YORK (HICKSVILLE) 1991 21,300
LOS ANGELES (CARSON) 1992 18,700
LOS ANGELES (COSTA MESA) 1992 (03) 30,100
LOS ANGELES (COVINA) 1992 (03) 29,100
HOUSTON 1992 (04) 28,600
SEATTLE 1994 31,600
CHICAGO (SCHAUMBURG) 1998 (01) 41,100
SAN FRANCISCO (EMERYVILLE) 2000 26,900
SAN DIEGO 2000 18,700
WASHINGTON (COLLEGE PARK) 2003 34,500
NEW JERSEY (PARAMUS) 2003 33,300
SAN FRANCISCO
(EAST PALO ALTO) 2003 30,400
MINNEAPOLIS (TWIN CITIES) 2004 29,600
NEW HAVEN 2004 28,900
PHILADELPHIA
(SOUTH PHILADELPHIA) 2004 28,900
TEMPE 2004 26,900
ATLANTA 2005 31,600
DALLAS 2005 29,000
CHICAGO (BOLINGBROOK) 2005 28,800
BOSTON (STOUGHTON) 2005 32,000
WEST SACRAMENTO 2006 24,200
DETROIT (CANTON) 2006 28,900
AUSTIN (ROUND ROCK) 2006 23,800
SALT LAKE CITY (DRAPER) 2007 24,000
PORTLAND 2007 27,500
MIAMI (SUNRISE) 2007 24,300
ORLANDO 2007 28,700
CINCINATTI (WEST CHESTER) 2008 28,900
NEW YORK (BROOKLYN) 2008 33,800
CHARLOTTE 2009 32,400
TAMPA 2009 32,900
CENTENNIAL new 2011 37,900
10 © INTER IKEA SYSTEMS B.V. 2011 (FACTS & FIGURES 2011) 11© INTER IKEA SYSTEMS B.V. 2011 (FACTS & FIGURES 2011)
12 © INTER IKEA SYSTEMS B.V. 2011 (FACTS & FIGURES 2011) 13© INTER IKEA SYSTEMS B.V. 2011 (FACTS & FIGURES 2011)
Creating infinityIn the early 1980s, the IKEA founder, Ingvar Kamprad, realised that to be able to stay true to the IKEA vision of creating a better everyday life for the many, he needed to protect the unique and fast-growing IKEA Concept.
He wanted to create a system that should always be able to act and react in the best interests of the IKEA Concept and the many people. Total independence and an ownership structure for a long-term approach were seen as decisive factors.
To achieve this independence and long-term per-spective, the stock market was not an option for Ingvar Kamprad. He believed that the different companies operating under the IKEA Brand had to find their own ways to build the resources needed for its global expansion and to secure an infinite life for the IKEA Concept.
The IKEA franchise system was established. With the exception of the IKEA Delft Store in the Netherlands (which is owned by Inter IKEA Systems B.V.), all IKEA stores operate under franchise agreements. The franchisor is Inter IKEA Systems B.V., who is the owner of the IKEA Concept.
The franchise agreement gives the franchisee the right to operate an IKEA store in accordance with franchisor’s systems and methods and to use the IKEA trademarks. It also gives the franchisees access to the IKEA product range and the
opportunity to take part in the continuous develop-ment of the IKEA Concept.
Franchising is a mutual business relationship based on a long-term commitment. For the rights to use the IKEA systems, methods and trademarks (as continually developed), every IKEA franchisee pays a franchise fee to Inter IKEA Systems B.V.
Inter IKEA Systems B.V. has contracted various companies, owned by the Inter IKEA Group as well as other independent companies, for services within their specific areas of speciality. These areas include design, production, supply, distribution, marketing and selling, home furnishing, market research, store design, media, concept monitoring and more.
Inter IKEA Systems B.V. is part of the Inter IKEA Group. The parent company of the Inter IKEA Group is Inter IKEA Holding S.A. The Kamprad family controls Inter IKEA Holding S.A. through the Interogo Foundation. The purpose of this enterprise foundation is to support and invest in the Inter IKEA Group and to secure longevity of the IKEA Concept in line with the ideas of its creator, Ingvar Kamprad.
So there it is; the unique Ingvar Kamprad creation to continue the never-ending strives to secure an infinite future for the IKEA Concept and to create a better everyday life for the many people. Franchise structure: Inter IKEA Systems B.V. is the owner of the IKEA Concept.
Franchisees operate IKEA stores under franchise agreements with Inter IKEA Systems B.V. Inter IKEA Systems B.V. is a company legally independent from all IKEA franchisees. Franchisee entities listed here are not intended to indicate accurate corporate names but are merely provided to indicate the group of companies owning the IKEA franchisees.
* INGKA Group is also referred to as IKEA Group.
Owners IKEA stores Countries
Al-Futtaim Group 2 UAE
Al-Homaizi 1 KW
Al-Sulaiman 3 SA
Cebas 2 AU
Dairy Farm Group 7 CN TW
House Market Group 6 CY GR
IKANO Group 3 MY SG
INGKA Group* 287 AT AU BE CA CH CN CZ DE DK ES FI FR GB HU IR IT JP NL NO PL PT RO RU SE SK US
MAPA 5 TR
Miklatorg 1 IS
Northern Birch 2 IL
Sarton Group 5 DO ES
Franchisees
Inter IKEA Systems B.V.
IKEA Concept Center (NL)incl. IKEA Delft Store
Franchisor
Franchise agreementsConcept development
More facts than figuresOn these pages you will discover some facts that are not necessarily related to figures. These give you a glimpse of what is going on as well as provide insights into other aspects of the IKEA retailing business.
Sustainable products for the many people Sustainable products shall not come at a premium price or at the cost of poor quality. They shall be long lasting and available for the many at the same or lower price. Using resources in a smart way and caring for the people who produce them, enables low price hand in hand with sustainability.
Inter IKEA Systems B.V. commissions IKEA of Sweden AB to develop and set the IKEA product range. IKEA of Sweden AB works towards making ALL IKEA products more sustainable instead of putting all efforts into a few products.
As a customer, you should to be able to choose freely from style, price and function, knowing that co-workers have done their best in all parts of the design and production.
Reducing wooden pallets IKEA stores are leading the retailing world in saying goodbye to large, heavy and costly wooden pallets. By the end of business year 2011, direct deliveries from suppliers to the majority of the IKEA stores will arrive on paper pallets or recyclable plastic loading ledges.
Paper pallets and loading ledges can be adapted to product size, with optimised unit loads and improved filling rates. This means less air is transported. Product developers and packaging specialists can optimise designs to fit trucks and containers rather than fixed pallet sizes.
From an environmental viewpoint, the non-wooden pallet solutions are significantly better. For example, shipping less air means fewer trucks and lower carbon emissions. Moreover, empty, bulky pallets do not have to be shipped back. Finally, non-wooden pallets can be fully recycled when they reach the end of their working life.
The IKEA Concept CenterThe IKEA Concept Center, located in Delft, the Netherlands, is a unique facility where all IKEA retailers, as part of their franchise agreement, can learn about the IKEA Concept and its recent updates. This is a place where shopping, learning, testing and supporting come together. Here, the IKEA retailers benefit from the competence of specialists in a hands-on learning environment that reflects the IKEA values. In the IKEA Delft Store, IKEA retailers come to experience a fully implemented IKEA Concept, participate in testing new solutions and share IKEA know-how.
The IKEA Delft Store in the IKEA Concept Center is owned by Inter IKEA Systems B.V.
14 © INTER IKEA SYSTEMS B.V. 2011 (FACTS & FIGURES 2011) 15© INTER IKEA SYSTEMS B.V. 2011 (FACTS & FIGURES 2011)
IKEA stores are leading
the retailing world in saying
goodbye to large, heavy
and costly wooden pallets.
Inter IKEA Systems B.V.Olof Palmestraat 1, 2616 LN Delft, the Netherlands. Phone: +31 (0) 15 215 3815.www.IKEA.com
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UNIQUE GLASSES FOR EVERYONE!FABULÖS glass was designed with the help of glass artist Gunnel Sahlin. The coloured spots have been placed on the mouth-blown glass by hand, which makes each glass unique – just like any handmade glasses. Art and handicraft enrich life in a special way, and it is certainly not something that should be reserved for the rich. That is why FABULÖS comes at a really good price. So that everyone can afford something a bit artistic in their home. Even if it is just in the form of a glass.