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2011 Census
Glen WatsonEngland & Wales Census Director
4 July 2011
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An early start –building the addresslist
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How hard can it be?
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Very!
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ADDRESS REGISTER
• Built by matching/merging:• Royal Mail PAF & OS AL2• with the LAs’ National Land & Property Gazetteer• & other sources
• ONS field check where we lacked confidence in thematch
• LAs and RM also checked mismatches
• We think we covered about 99.5% of addresses
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Build up to liveoperations
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THE CENSUS FIELD OPERATION157 Area Managers & 41 CommunityAdvisors
2,200 Census Coordinators
29,000 Collectors (to follow up nonresponse)
1,700 Special Enumerators (forCommunal Establishments)
4,000 Census Coverage Survey (CCS)staff
100 Non compliance staff
AddressCheck
Post OutFollow up
non response
EnforcePostal
Collection
InternetCollection CCS
Hand delivery & collection forcommunal establishments
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HTC-1 (40% - Easiest)HTC-2 (40%)HTC-3 (10%)HTC-4 (8%)HTC-5 (2% - Hardest)
HTC Categories
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Building the team
• Over 2,000,000 visits to www.censusjobs.co.uk
• 350,000 applications for jobs
• 70,000 job offers made
• 4,000 training events
• E-learning
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Building support - BME• Community advisors and community
panels
• Community workshops
• Promotion materials in 60 languages
• Purple bus tour
• Diverse field force
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Building support – young people
• Partnership with Ghetts
• NUS support
• Youth magazines (Nuts, NME,More, Heat)
• Schools programmes
• “Census Man”
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Logistics
• 39 million questionnaires printed
• 146 million individual items printed
• >10,000 deliveries of supplies made
• Fitting out processing centre & call centre
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PROTECTING THE DATA
• Security and confidentiality are toppriorities for Census
• Confidentiality protected by law
• Strict physical and IT security
• Independent security reviews
• Personal data secured for 100 years
• No personal data shared with OGDs/LAs
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And we’re off….
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Publicity Campaign started 21 Feb
3 phases: Educate – Enlist – Enforce• TV led - adverts
• Outdoor advertising• Digital advertising• Radio• Print• Media relations and PR
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Phase 1: TV ad screenshots
1
5
3 4
2
6
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Headlines were . . .
Independent: 22 Feb
Daily Mail: 22 Feb Daily Mail: 23 Feb
The Sun: 24 Feb
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Ready for “post out” – 7 March
• Questionnaire tracking live• Census helpline live• Online help live• Forms/envelopes/leaflets printed, addressed
and ready to go• Online completion system live
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Post out began - smile please….
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Questionnaires start flooding in
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With additional items
• Cash and cheques• A credit card
Passports• A set of Deeds• Certificates• A completed driving licence application form
Photographs of family• A drawing of the Queen• Letters
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Daily TelegraphApril 2011
Manchester Evening NewsApril 2011
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Processing site open for business
And scanned
180,000 sq ft highsecurity processingplant
Documentsprepared
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Press started having fun
Daily Mail: 16 March
Daily Mirror: 25 Feb
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The cartoonists got going……
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Purple bus went on tour
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Over 6,000 completion events take place
(Southwark)
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Second phase of ads: do it now!
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Phase 2 TV adverts
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Census day: 27 March 2011
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Alternative censuses everywhere
Which of these following meals do you likethe most?
• Roast dinner
• Indian
• Chinese
• Pasta
• Ham and chips etc
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Private Eye
1. What is your fullname?
2. What is it really?
3. Why is it differentfrom the name youhave given to theDepartment of Workand Pensions?
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Online completions
Nearly 400,000completions oncensus day alone
Overall 16% ofreturns made online
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Proportion of Internet returns, by LA
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Online help
Popular pages included:
• requesting a newquestionnaire
• translation guidance
• who to include
• when to return questionnaire
Over 3 millionvisits
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Helpline
On average, callswere answeredwithin five secondson census day
1.7 millioncalls tohelpline
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Media opportunity!
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Third phase of adverts start
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Collectors start work
• 29,000 census collectors start on 6 April• 70% of households had completed and returned forms• Used tracking system to visit non responding households• Again, and again, and again!
• Offering help, advice, language support & persuasion
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0
10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
06/03
/11
13/03
/11
20/03
/11
27/03
/11
03/04
/11
10/04
/11
17/04
/11
24/04
/11
01/05
/11
08/05
/11
15/05
/11
Qua
ntity
of c
alls
Calls handles by Contact Centre
Reminders• Reminder cards posted by field staff• Over 3 million reminder letters sent from HQ• Caused a late peak in calls to helpline
1.7 million calls tohelpline
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Data capture & processing• Receipting
• Scanning/character recognition
• Manual keying
• Coding
• Processing
• Archiving
10 million forms scanned so far
(ie 300 million sides of A4)
CENSUS PROCESSING
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THE CENSUS COVERAGE SURVEY
• 350,000 households (1.3%)
• Six weeks after Census Day
• Brief doorstep interview
• Operationally independent of census
• Random, but stratified to focus onharder areas
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Did it work?
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We think so…
• Confident we’ve hit the “94% national response rate” target
• Confident we’ve hit the “over 80% in every LA” target
• Confident that the voluntary CCS is around 90% response
• Much better response in London than 2001
• Great platform for the next phase
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What now?
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COVERAGE ADJUSTMENT
• Match census returns with CCS returns
• Dual System Estimation, bias adjustment
• Assess households and persons missed in census for theareas in the CCS sample
• Extrapolate for whole country & impute “missing” records
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QUALITY ASSURANCE (QA)• Intensive QA before publishing results
• Compare to administrative data from national and localsources
• High level demographic checks (eg sex ratios)
• LAs submitting local admin data close to 27 March
• Using data sharing orders and GSS network to sourcenational admin sources (GP registers, DWP CIS, HESA,Schools census etc)
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AIMS FOR 2011 OUTPUTS
• First results July 2012
• Standard tables
• Online Data Explorer
• API to enable user communities to buildtheir own “front ends”
• UK level results
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