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• GDP = $2.7 trillion 16% of US GDP⟹ ⟹ 55% of Japanese GDP
• Natural resources: ⟹ 55.8% of the world’s proven oil reserves⟹ 27.3% of the global reserves of natural gas
•22 Arab countries
• Arab Region 13.3 million km² ⟹= 9.6% of the total world area
• Population 370 million people ⟹= 5.2% of the world’s population
• Labour force 130 million ⟹workers (Arab Monetary Fund,2013)
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France2013
Germany2014
Luxembourg2014
UK2013
Belgium2014
Total Exchanges with Arab Countries (billions €)
54,44 49,8 0,23 49,3 18,8
Population (millions) 66 81 0,52 63,5 11,2
Exchanges per capita 824,84€ 614,8€ 442,0€ 776,40€ 1786,65€
Key partners
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Country 2012 2013 2014Variation
(%)2013/2014
1 .United Arab Emirates 2.409.913,0 3.244.897,1 3.600.096,1 +10,92 .Saudi Arabia 1.578.122,9 1.826.806,8 1.693.798,1 -7,3
3 .Egypt 1.329.672,5 1.262.589,6 1.166.081,4 -7,64 .Algeria 1.073.806,7 1.075.705,1 1.163.154,3 +8,1
5 .Morocco 828.410,1 803.068,8 819.635,9 +2,16 .Lebanon 307.781,8 378.002,0 381.012,6 +0,8
7 .Tunisia 408.321,5 370.097,0 329.363,3 -11,08 .Jordan 185.638,2 196.085,1 324.915,2 +65,7
9 .Iraq 171.137,8 224.724,5 217.241,7 -3,310 .Qatar 170.864,8 158.026,9 207.611,2 +31,4
11 .Yemen 218.742,5 414.591,8 200.198,5 -51,712 .Libya 244.799,6 230.542,6 175.905,8 -23,7
13 .Kuwait 198.426,6 164.268,8 149.077,8 -9,214 .Sultanate of Oman 290.659,6 187.872,2 145.550,8 -22,5
15 .Mauritania 131.122,4 128.126,3 101.343,2 -20,916 .Bahrain 86.548,0 65.606,7 74.030,4 +12,8
17 .Sudan 54.523,4 51.708,0 43.253,2 -16,418 .Syria 95.541,1 50.684,5 42.599,5 -16,0
19 .Djibouti 13.730,4 15.666,5 18.394,4 +17,420 .Palestine 4.109,4 2.221,1 5.699,8 +156,621 .Comoros 4.835,5 2.718,4 2.449,1 -9,9
22 .Somalia 3.003,9 1.094,9 1.000,3 -8,6TOTAL 9.809.411,7 10.66.144,8 10.687.132,4 +0,2
Ranking of Arab countries according to their imports from Belgium
between 2012 and 2014
Unit: 1000 €
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Country 2012 2013 2014
Variation (%)
2013/20141 .United Arab Emirates 2.458.280,3 2.434.988,4 2.428.444,5 -0,3
2 .Algeria 1.935.632,5 1.555.566,6 1.545.253,3 -0,73 .Saudi Arabia 1.335.568,3 1.487.814,2 1.472.641,4 -1,0
4 .Qatar 1.355.032,0 1.291.074,0 965.390,6 -25,25 .Morocco 636.822,7 766.700,7 610.224,8 -20,4
6 .Tunisia 379.870,9 307.108,2 292.650,9 -4,77 .Egypt 297.968,5 302.278,4 236.601,1 -21,7
8 .Kuwait 105.282,0 147.506,4 109.304,3 -25,99 .Bahrain 238.014,6 193.821,2 88.730,1 -54,2
10 .Sultanate of Oman 67.438,3 84.683,7 59.460,2 -29,811 .Lebanon 92.447,0 56.932,2 35.664,5 -37,4
12 .Jordan 14.205,6 20.795,3 24.947,0 +20,013 .Libya 51.146,8 44.225,0 11.413,3 -74,2
14 .Iraq 348,2 347,1 5.962,1 +1.617,715 .Palestine 7.338,6 5.166,3 4.086,5 -20,9
16 .Sudan 5.459,4 3.502,6 3.715,9 +6,117 .Yemen 33.324, 7 52.500,2 2.367,4 -95,5
18 .Syria 8.089,4 3.940,7 2.015,5 -48,919 .Mauritania 33.014,0 769,7 1.808,9 +135,0
20 .Djibouti 31,0 220,7 358,0 +62,221 .Comoros 0,0 78,6 15,0 -80,9
22 .Somalia 0,3 0,4 0,1 -63,9TOTAL 9.058.315,1 8.758.899,7 7.900.414,5 -9,8
Ranking of Arab countries according to their exports to Belgium
between 2012 and 2014
Unit: 1000 €
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National Day December 2, 1971
Capital Abu Dhabi
President H.H. Sheikh Khalifa bin Zayed Al Nahyan
Vice-President H.H. Sheikh Mohammed bin Rashid Al Maktoum
Emirates Abu Dhabi, Dubai, Ajman, Fujairah,
Ras al Khaimah, Sharjah, and Umm al Qaiwain
Languages Arabic – official language
English – widely spoken
Working days Sunday – Thursday
Religion Islam
Currency United Arab Emirates Dirham (AED)
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The UAE has come a long way in a short period of time
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UAE
Oil reliant economy BUT entering a new phase of diversification for a post-oil era
Burgeoning financial, real estate, and tourism sectors
Development of new technologies (e.g. renewable energies)
Low Tax Burden
80% of the population = non-locals
Successful policies to attract foreign investors
(e.g. free zones)
Business Business Environment…Environment…
Tremendous economic growth in recent decades
One of the largest construction markets
Very fertile and attractive consumer market
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Business Business Environment…Environment…
Prospects remain good, environmentally and financially, for the years to come
High demand for projects and for skilled personnel will continue for the forseable future
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How important are intercultural How important are intercultural relations in Business?relations in Business?
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What is Culture?What is Culture?
Culture
Religion
Language
Working schedules
Clothes and dressing
Manners
Celebrations
Food
Values
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Business Culture in the Business Culture in the UAEUAE
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The UAE consists of seven separate Emirates which are
all slightly different in feel and approach
Each of these Emirates has its own identity and
individual characteristics
HOWEVER, THEY SHARE A CERTAIN NUMBER OF HOWEVER, THEY SHARE A CERTAIN NUMBER OF COMMON FEATURESCOMMON FEATURES
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ReligionReligion
• Common religion: Islam permeates all level of society⟹
• Provides guidance, values and rules in personal life, community relations and
ways of doing business
• Prayers five times a day meetings should be fitted around those times⟹
• Friday congregational worship during midday prayer ⟹
⟹ must be performed in the mosque
weekend = Friday – Saturday Saturday – Sunday
• Ramadan working hours shortened⟹
⟹ availability of employees and potential clients is reduced
Keep this in mind when planning a business trip!
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GreetingsGreetings
Handshakes can last a long time⟹
⟹ wait for the other to withdraw their hand first
Hand on heart when greeting someone shows respect⟹
Direct eye contact trust not with women⟹
Assalamu alaykum peace be with you⟹
Wa alaykum salam and peace be with you⟹
LINGUISTIC INTELLIGENCE: shows a genuine interest in bridging language barriers
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Entering the UAE marketEntering the UAE market
Slow and gradual process
Engagement / dedication continuous proof of interest and ⟹
support
Business is between people not companies
⟹ Relationship building
⟹ Small talk, enquiring about person’s health, family, etc.
Local contacts / Network
Doing favors common ⟹
⟹ never forgotten
⟹ always reciprocated
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Entering the UAE marketEntering the UAE market
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Tips
• Meetings should not be made far in advance confirm it verbally a few days before⟹
• Meetings can be unpredictable, don’t stick to the agenda
• Meet face to face
• Don’t mail but call and chat (Skype, Viber, Whatsapp, etc.)
• Have one side of your business card translated into arabic
• Prepare a plan and manage your project
• Translate your documents into arabic favour hard copy >< soft copy⟹
• Proper follow-up after meeting
• Respect authority and elders use appropriate titles⟹
• Focus on quality don’t try to beat prices⟹
Entering the UAE marketEntering the UAE market
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Tips for advertising
Entering the UAE marketEntering the UAE market
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High context cultureHigh context culture
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Time perceptionTime perception
Punctuality, responsiveness, and commitment are expected from you if you are running late do not panic as polite excuses will be accepted
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What can the Arab-Belgian-What can the Arab-Belgian-Luxembourg Chamber of Luxembourg Chamber of
Commerce do for you?Commerce do for you?
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• Member of the General Union of Chambers of Commerce, Industry and Agriculture of Arab Countries since 1978
• More than 35 years of Business Synergy
• Independent and Self supporting Organization
• Strongly supported by the Arab Diplomatic Corps in Brussels
•Essential role in the reinforcement of economic relations between Arab countries, Belgium, and Luxembourg
• Around 200 members
• Wide network of contacts: database of approximately 2000 non-members
The ABLCC in a few words…
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Legalization of Commercial Documents
Visa Service and registration of Documents for Saudi Arabia
Translation Service
Facilitation of Business Cooperation
Settlement of commercial disputes
Our services
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Our Major Events:
• Diplomatic days• Economic Missions• Lunch conferences• Arab-Belgian Economic Seminar• Arab-Belgian-Luxembourg Economic Forum• Hosting of Arab Delegations
ABLCC Events - Networking
Our Regular Events:
• Business breakfasts• Roundtables• Seminar and conferences• Business workshops• B2B meetings
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Newsletter in English and Arabic Publication of the 11th edition of the
Chamber’s Business Directory. Website of the Chamber: www.ablcc.org Publications of studies about the
Belgian economy
Publications and CommunicationPublications and Communication
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Thank you ! جزيال شكرا
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