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TWELVE COMPANIES THAT HAVE GOT THEIRENTERPRISE SOCIAL NETWORK HUMMING
Enterprise Social Networking: Proof Points
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HIGHER ENGAGEMENTA 1,000-person pilot ran in sync with the staff survey. Engagement levels in the pilot went up 7 points.
Source: Colin Miles, Head of Technical Services at Virgin Media
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Source: Jerome Colombe, Head of Web Governance at Alcatel-Lucent
CONNECT TEAMS60% of employees stated that they found it easier to connect and collaborate on the new platform.
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Source: Paula Young, Global Knowledge Leader at PwC
HIGHER PRODUCTIVITYPwC saw bid development times drop by 50%, with version control issues virtually eliminated.
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TALENT RETENTIONThe most active Yammer users had a turnover rate of 2% compared to a firm-wide average of +15%.
Source: Yammer Case Study 2011
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Source: Jive Software Case Study 2011
FASTER ON-BOARDINGNew sales reps reached 6-month goals in 4 months, increasing sales revenue attainment by 30%.
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Source: Mark Yolton, Senior Vice President, Community Network at SAP
IDEAS AND INNOVATIONThe launch led to an explosion of innovation, with over 90 new ideas delivered or in development.
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SPEED TO MARKETYum Brands cut the time required to launch a new international menu from 18 months to 4.
Source: Jive Software Case Study 2011
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Source: Jive Software Case Study 2011
KNOWLEDGE SCORESThe product knowledge scores of sales support reps went up 30%in the year after launch.
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Source: Jive Software Case Study 2011 (C of P Community of Practice)
ELIMINATE FRICTIONIt used to take 6 weeks and $3,000to establish a C of P. It now takes20 minutes and costs nothing.
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Source: Gilberto Garcia, Director of Innovation at Cemex
REDUCE EXPENSESCemex achieved phone and travel cost savings of US $1m after the launch of its social network.
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Source: Sandy Carter, VP IBM Social Business, Social Media Matters HK Conference 2012
DRIVE GROWTHSocialising the patent creation process led to a 15% increase in the number of patents generated.
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Source: Jive Business Value Brochure 2012
OBTAIN ANSWERS4x faster to find sales information, leading to an increase in sales team efficiency and productivity.