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100-Days From Intent To Impact
A Story About Population Health Results
March 23, 2015
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The Essex 100-day Challenge
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Admissions: 1st
100-Day Cohort (700 Patients)
3Developed with Nesta for mid-Essex
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Admissions: 2nd
100-Day Cohort (2,500 Patients)
4Developed with Nesta
for mid-Essex
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Early Days –
but Lots of Potential
“It’s honestly the best thing I have ever been involved with in my
professional life as GP, not just because its so patient centered, but
also because it’s growing. It feels like the wheels are in motion and it keeps
getting stronger and stronger."
”I’m very excited about what we have done here. It is very special. I think
Essex could be the design of the future of NHS England.”
Developed with Nesta
for mid-Essex
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The Journey Started Here…
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100 Days Later
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The New York Times Effect
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100,000 Homes Campaign
We need some of that rapid results stuff…
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First Rapid Results Housing Boot
Camp
100-Day Challenges in 60+ Cities: Game Changer
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9 Boot Camps –
60+ cities
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Back to Frail English People…
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Houston (Err, Essex) We Have a Problem…
12Developed with Nesta for mid-Essex
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Ambitious Agenda…
Need for Immediate Results
13Developed with Nesta for mid-Essex
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Frailty is Complex: Requires Systemic Response
Health Conditions
Social & Emotional
Context
Bodily Function
Activities & Participation
Developed with Nesta for mid-Essex
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Simplify Access and Coordinated Care
Integrated Working
Information Sharing
Community Mobilisation
Culture Change
Long Term Plan
100-Day Challenge-Unreasonable goals set by frontline teams-With authority to innovate-And senior backing
Sustainable Integrated
QualityHealth and
Care for Essex
KeyEnablers
15% reduction in unplanned admissions from the frail elderly
You Need Both “Horizontals”
& “Verticals”
15Developed with Nesta for mid-Essex
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Challenging the Conventional Change Approach
Conventional Approach
Think top-down and long-term
•Diagnose a problem
•Redesign a solution
•Develop a business case
•Operationalize
Rapid Results Approach
Think bottom-up and near-term
•Empower people to act
•Achieve concrete outcomes
•Focus on experimentation
•Learn and adapt
16Developed with Nesta for mid-Essex
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“Unreasonable”, Tightly Scoped 100-Day Goals
17Developed with Nesta for mid-Essex
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Three Population Health Epiphanies
1.
Save the chit-chat about integration
1.
Propose a date…
not a marriage
1.
Step on the gas…
but take your hands off the wheel
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New Models of Care Emerging
19Developed with Nesta for mid-Essex
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Don’t Be Afraid to Try Something New
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CONTACTS
Daniel DworkinPartner(646) [email protected]
Nadim MattaPresident, Rapid Results InstituteSenior Partner, Schaffer Consulting +1 (203) [email protected]
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Halima KhanDirector, Nesta Innovation Lab+44 7814 976 [email protected],