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2015 Annual Conference
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HOW Go to Webinar WorksGet Phone Number
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HOW Go to Webinar WorksGet Phone Number
To Go Full Screen
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HOW Go to Webinar WorksGet Phone Number
To Go Full Screen
Click to Type Question
OR post at Facebook.com/InnovationEngineering
or follow @InvEng TWEET #InvEng
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8:00 Opening Keynote 9:00 What Did You Learn9:30 Break9:45 Enabling Innovation Engineering 3.0 12:00 Lunch Break1:00 Enabling Innovation Pipeline 3.0 2:00 Enabling Merwyn Rapid Research 3.0 3:00 Break3:15 Enabling Collaboration Cafe 3.0 4:00 Enabling Patent ROI 3.0 5:00 Wisdom from the Legends
Tomorrow: Innovation Engineering Express
Agenda
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Purpose: by Transforming Innovation from a
Random Gamble to a Reliable Systemdelivering Increased Speed
LAST YEAR
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Purpose: by Transforming Innovation from a
Random Gamble to a Reliable Systemdelivering Increased Speed
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It Lacked SOUL
MEANING FEELING
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New Logo
Old Logo
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Innovat ion Systems
Mission: To Change The World through Systems that Enable Innovationby everyone, everywhere, every day, resulting in
increased speed to market (up to 6X) & decreased risk (30 to 80%).
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Innovat ion Systems
Mission: To Change The World through Systems that Enable Innovationby everyone, everywhere, every day, resulting in
increased speed to market (up to 6X) & decreased risk (30 to 80%).
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Innovat ion Systems
Mission: To Change The World through Systems that Enable Innovationby everyone, everywhere, every day, resulting in
increased speed to market (up to 6X) & decreased risk (30 to 80%).
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Mission: To Change The World through Systems that Enable Innovationby everyone, everywhere, every day, resulting in
increased speed to market (up to 6X) & decreased risk (30 to 80%).
Purpose: by Transforming Innovation from a
Random Gamble to a Reliable Systemdelivering Increased Speed
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3.0Enabling innovation by
everyone, everywhere, every day
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3.0Enabling innovation by
everyone, everywhere, every day
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System Thinking is aboutEnabling The Worker
“94% of failures are due to the SYSTEM 6% are due to the
worker”
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Dr. Deming was asked, how he would summarize his message in a few words. "I'm not sure, but it would have something to do with variation."
Later he said, "I said earlier that my message, had to do with variation. I've given it some more thought, and I would say it has to do with Pride of Work."
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HOW$ARE$WE$DOING$ON$PRIDE$OF$WORK$How$would$you$rate$the$overall$
$quality$of$work$done$by$your$company?
Dr. Deming was asked, how he would summarize his message in a few words. "I'm not sure, but it would have something to do with variation."
Later he said, "I said earlier that my message, had to do with variation. I've given it some more thought, and I would say it has to do with Pride of Work."
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5%
35%60%
95%$DON’T$$Feel$Pride$
Base%Size%=%12,272
HOW$ARE$WE$DOING$ON$PRIDE$OF$WORK$How$would$you$rate$the$overall$
$quality$of$work$done$by$your$company?
Dr. Deming was asked, how he would summarize his message in a few words. "I'm not sure, but it would have something to do with variation."
Later he said, "I said earlier that my message, had to do with variation. I've given it some more thought, and I would say it has to do with Pride of Work."
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5%
35%60%
95%$DON’T$$Feel$Pride$
Base%Size%=%12,272
HOW$ARE$WE$DOING$ON$PRIDE$OF$WORK$How$would$you$rate$the$overall$
$quality$of$work$done$by$your$company?
Dr. Deming was asked, how he would summarize his message in a few words. "I'm not sure, but it would have something to do with variation."
Later he said, "I said earlier that my message, had to do with variation. I've given it some more thought, and I would say it has to do with Pride of Work."
“94% of failures are due to the SYSTEM 6% are due to the Worker”
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5%
35%60%
95%$DON’T$$Feel$Pride$
Base%Size%=%12,272
HOW$ARE$WE$DOING$ON$PRIDE$OF$WORK$How$would$you$rate$the$overall$
$quality$of$work$done$by$your$company?
Dr. Deming was asked, how he would summarize his message in a few words. "I'm not sure, but it would have something to do with variation."
Later he said, "I said earlier that my message, had to do with variation. I've given it some more thought, and I would say it has to do with Pride of Work."
“94% of failures are due to the SYSTEM 6% are due to the Worker”
When you improve the System
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5%
35%60%
95%$DON’T$$Feel$Pride$
Base%Size%=%12,272
HOW$ARE$WE$DOING$ON$PRIDE$OF$WORK$How$would$you$rate$the$overall$
$quality$of$work$done$by$your$company?
Dr. Deming was asked, how he would summarize his message in a few words. "I'm not sure, but it would have something to do with variation."
Later he said, "I said earlier that my message, had to do with variation. I've given it some more thought, and I would say it has to do with Pride of Work."
“94% of failures are due to the SYSTEM 6% are due to the Worker”
When you improve the System Then workers
can work smarter and feel real
Pride of Work
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The System
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LeadershipENABLES
Innovation Systems • EDUCATION • Innovation Pipeline• Collaboration Cafe• Merwyn Rapid Research• Patent ROI
The System
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LeadershipENABLES
Innovation Systems • EDUCATION • Innovation Pipeline• Collaboration Cafe• Merwyn Rapid Research• Patent ROI
The SystemEmployeesENGAGE
In New Way of Working • Learning• Curiosity• Courage• Experimentation• Taking Responsibility
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LeadershipENABLES
Innovation Systems • EDUCATION • Innovation Pipeline• Collaboration Cafe• Merwyn Rapid Research• Patent ROI
EveryoneWINS
Everyone - Pride of Work! • Double Digit Sales Increases• Double Digit Profit Increases• Optimism for the Future
The SystemEmployeesENGAGE
In New Way of Working • Learning• Curiosity• Courage• Experimentation• Taking Responsibility
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Last August Donnalou Stevens
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Last August Donnalou Stevens
Something Told Me She Was On Mission She believed in ENABLING… in a Meaningfully Unique Way
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Last August Donnalou Stevens
Something Told Me She Was On Mission She believed in ENABLING… in a Meaningfully Unique Way
And she had NO FEAR!
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Last August Donnalou Stevens
Something Told Me She Was On Mission She believed in ENABLING… in a Meaningfully Unique Way
And she had NO FEAR!
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Everybody’s Got Wings
A voice unspoken is a voice unheard A song not sung deserves your words.
A vision unseen might pass you by. and Wings won’t grow til you choose to fly.
Everybody's Got Wings. Everybody can fly.
Everybody's got a song to sing inside. Everybody can dance, if given a chance.
Everybody's got a gift to bring. Everybody's got wings.
A past forgotten is freedom’s friend Can you let your self be born again
and can you give your dreams your new found wings and let the world hear your voice ring
CHORUS
lada die die die, spread your wings and fly lada die die die, and fly
Together we’ll fly across the sky bringing light to the darkest night
We’ll fly to the moon and then beyond and the dreams we’ve dreamed will carry on.
CHORUS
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Everybody’s Got Wings
A voice unspoken is a voice unheard A song not sung deserves your words.
A vision unseen might pass you by. and Wings won’t grow til you choose to fly.
Everybody's Got Wings. Everybody can fly.
Everybody's got a song to sing inside. Everybody can dance, if given a chance.
Everybody's got a gift to bring. Everybody's got wings.
A past forgotten is freedom’s friend Can you let your self be born again
and can you give your dreams your new found wings and let the world hear your voice ring
CHORUS
lada die die die, spread your wings and fly lada die die die, and fly
Together we’ll fly across the sky bringing light to the darkest night
We’ll fly to the moon and then beyond and the dreams we’ve dreamed will carry on.
CHORUS
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Thing 1: We are significantly ahead of expectations…
LAST YEAR
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Thing 2: We are in “the saddle” and have 2 to 3 years of work ahead.
LAST YEAR
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Diffusion of Innovations
PIONEERSEXPLORERS SETTLERS STRAGGLERS RESISTORS
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What Diffusion Really Looks Like.
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Early Adopters Early Majority
Innovators
Saddle Is Caused By Transition to NEW STAKEHOLDERS
“Crazy People” “Sane People”
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Two Views of Speed Bumps
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Two Views of Speed Bumps
Innovators SPEED BUMPS
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Two Views of Speed Bumps
Early Adopters / Majority SPEED BUMPS
Innovators SPEED BUMPS
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Average Saddle is 4 years
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Average Saddle is 4 years
Many Give Up
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Average Saddle is 4 years
Many Give Up
50X
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The leading edge of the Innovation Engineering
Movement is out of the saddle.
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ANDEverybody can dance
If given a chanceEverybody’s got Wings!
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N E T W O R K
Our Success is the PRODUCT of our Interactions!
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N E T W O R K
% Perfection % World Class
Our Success is the PRODUCT of our Interactions!
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N E T W O R K
% Perfection % World Class
Department SILO A (B+) 85%
Our Success is the PRODUCT of our Interactions!
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N E T W O R K
% Perfection % World Class
Department SILO A (B+) 85%
Department SILO B (D) 60%
Our Success is the PRODUCT of our Interactions!
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N E T W O R K
% Perfection % World Class
Department SILO A (B+) 85%
Department SILO B (D) 60%
Department SILO C (A+) 95%
Our Success is the PRODUCT of our Interactions!
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N E T W O R K
% Perfection % World Class
Department SILO A (B+) 85%
Department SILO B (D) 60%
Department SILO C (A+) 95%
Department SILO D (B) 80%
Our Success is the PRODUCT of our Interactions!
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N E T W O R K
% Perfection % World Class
Department SILO A (B+) 85%
Department SILO B (D) 60%
Department SILO C (A+) 95%
Department SILO D (B) 80%
Department SILO E (F) 40%
Our Success is the PRODUCT of our Interactions!
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N E T W O R K
% Perfection % World Class
Department SILO A (B+) 85%
Department SILO B (D) 60%
Department SILO C (A+) 95%
Department SILO D (B) 80%
Department SILO E (F) 40%
.85 x .60 x .95 x .8 x .4 =
Our Success is the PRODUCT of our Interactions!
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N E T W O R K
% Perfection % World Class
Department SILO A (B+) 85%
Department SILO B (D) 60%
Department SILO C (A+) 95%
Department SILO D (B) 80%
Department SILO E (F) 40%
.85 x .60 x .95 x .8 x .4 =
SYSTEM SUCCESS 16%
Our Success is the PRODUCT of our Interactions!
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I’m proud to announce
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Data is from 4-2-2014 for the 60% of ideas that have math. It Does not include deleted, inactive or ideas in define. It does not include Project values over a billion and the $46 Billion in DEFINE.
(Discover - Develop - Deliver)
+39%$11.4 Billion
In Active Projects
• Fortune 10 • Fortune 100• Small Companies• Non Profits• Universities
I’m proud to announce
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What did we learn over the past yearthat got us through the saddle quickly?
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BLACK BELT Guides System
BLUE BELT Leads System
Education - Education - Education
Black Belt - 94% of Application Classes on Company Work
INNOVATION COLLEGE 4 College Semesters in 5 Days
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BLACK BELT
BLUE BELT
&
Tools & SupportEducation
=
3 Systems
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A. A Front End Innovation System A System for Generating More BIG Ideas
BLACK BELT
BLUE BELT
&
Tools & SupportEducation
=
3 Systems
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A. A Front End Innovation System A System for Generating More BIG Ideas
B. A Parallel LEAP Innovation System A System for Taking BIG Ideas to Market Faster
BLACK BELT
BLUE BELT
&
Tools & SupportEducation
=
3 Systems
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A. A Front End Innovation System A System for Generating More BIG Ideas
C. Innovation CULTURE Operating System Enabling Innovation by Everyone, Everywhere, Everyday
B. A Parallel LEAP Innovation System A System for Taking BIG Ideas to Market Faster
BLACK BELT
BLUE BELT
&
Tools & SupportEducation
=
3 Systems
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A. A Front End Innovation System A System for Generating More BIG Ideas
C. Innovation CULTURE Operating System Enabling Innovation by Everyone, Everywhere, Everyday
B. A Parallel LEAP Innovation System A System for Taking BIG Ideas to Market Faster
BLACK BELT
BLUE BELT
&
Tools & SupportEducation
=
3 Systems
BLUE BELT
&4 Subsystems
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A. A Front End Innovation System A System for Generating More BIG Ideas
D. Innovation Pipeline Subsystem
Enables Increased Innovation Speed & Decreased Risk By Creating Alignment with Strategy, Departments & Teams
C. Innovation CULTURE Operating System Enabling Innovation by Everyone, Everywhere, Everyday
B. A Parallel LEAP Innovation System A System for Taking BIG Ideas to Market Faster
BLACK BELT
BLUE BELT
&
Tools & SupportEducation
=
3 Systems
BLUE BELT
&4 Subsystems
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A. A Front End Innovation System A System for Generating More BIG Ideas
D. Innovation Pipeline Subsystem
Enables Increased Innovation Speed & Decreased Risk By Creating Alignment with Strategy, Departments & Teams
E. Collaboration Cafe Subsystem Enables Increased Innovation Speed & Decreased Risk By Confronting the Psychological Barriers to Internal/External Idea Sharing
C. Innovation CULTURE Operating System Enabling Innovation by Everyone, Everywhere, Everyday
B. A Parallel LEAP Innovation System A System for Taking BIG Ideas to Market Faster
BLACK BELT
BLUE BELT
&
Tools & SupportEducation
=
3 Systems
BLUE BELT
&4 Subsystems
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A. A Front End Innovation System A System for Generating More BIG Ideas
D. Innovation Pipeline Subsystem
Enables Increased Innovation Speed & Decreased Risk By Creating Alignment with Strategy, Departments & Teams
E. Collaboration Cafe Subsystem Enables Increased Innovation Speed & Decreased Risk By Confronting the Psychological Barriers to Internal/External Idea Sharing
F. Merwyn Rapid Research Subsystem Enables Increased Innovation Speed & Decreased Risk By Reducing Testing Time & Cost by up to 50% / 99%
C. Innovation CULTURE Operating System Enabling Innovation by Everyone, Everywhere, Everyday
B. A Parallel LEAP Innovation System A System for Taking BIG Ideas to Market Faster
BLACK BELT
BLUE BELT
&
Tools & SupportEducation
=
3 Systems
BLUE BELT
&4 Subsystems
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A. A Front End Innovation System A System for Generating More BIG Ideas
G. Patent ROI Subsystem Enables Increased Innovation Speed & Decreased Risk
By Making It EASY to Find, Filter & File Patents for Competitive Advantage
D. Innovation Pipeline Subsystem
Enables Increased Innovation Speed & Decreased Risk By Creating Alignment with Strategy, Departments & Teams
E. Collaboration Cafe Subsystem Enables Increased Innovation Speed & Decreased Risk By Confronting the Psychological Barriers to Internal/External Idea Sharing
F. Merwyn Rapid Research Subsystem Enables Increased Innovation Speed & Decreased Risk By Reducing Testing Time & Cost by up to 50% / 99%
C. Innovation CULTURE Operating System Enabling Innovation by Everyone, Everywhere, Everyday
B. A Parallel LEAP Innovation System A System for Taking BIG Ideas to Market Faster
BLACK BELT
BLUE BELT
&
Tools & SupportEducation
=
3 Systems
BLUE BELT
&4 Subsystems
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The Deming Leadership System(System of Profound Knowledge)
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The Deming Leadership System(System of Profound Knowledge)
1. Appreciation for a System
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The Deming Leadership System(System of Profound Knowledge)
1. Appreciation for a System2. Knowledge about Variation
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The Deming Leadership System(System of Profound Knowledge)
1. Appreciation for a System2. Knowledge about Variation3. Theory of Knowledge (PDSA)
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The Deming Leadership System(System of Profound Knowledge)
1. Appreciation for a System2. Knowledge about Variation3. Theory of Knowledge (PDSA)4. Psychology
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CREATE 1. Meaningful Uniqueness 2. Stimulus & Diversity 3. Exploring Stimulus 4. CREATE Sessions 1.0 5. Unrelated Stimulus 6. Patent Mining 7. Insight Mining 8. Market Mining 9. Advanced Create Methods 10. Future Mining 11. Wisdom Mining 12. Professional Grade CREATE
COMMUNICATE 13. Blue Card Strategy Activation 14. Yellow Card 15. Synergy of the Concept System 16. Meaningful Uniqueness Clarity 17. Feedback Systems 18. Smart Concept Decisions 19. Patent Translation & Trademarks 20. Advanced Benefit & Proof 21. Meaningful Marketing Messages 22. Professional Grade Marketing Piece 23. Real World Communications 24. Proactive Selling Pitches
COMMERCIALIZE 25. Math - The Innovation Gas Pedal 26. Innovation Operating System 27. Plan - Do - Study - Act 28. Cost & Price Estimating 29. Sales Forecasting 30. Optimizing the Whole 31. Market Risks 32. Technology Risks 33. Organizational Risks 34. The Roles in Depth 35. Projects Step by Step 36. Drive Out Fear
SYSTEMS Driven LEADERSHIP 37. Appreciation for a System 38. Knowledge about Variation 39. Theory of Knowledge 40. Psychology 41. Leading Operating System Changes 42. Leading Collaboration System Changes 43. Leading Rapid Research System Changes 44. Leading Patent ROI System Changes 45. Leading Invention of WOW Innovations 46. Leading World Class Development Systems 47. Leading World Class Development Systems 48. Leading World Class Go to Market Systems
Experience Define/Discover
Experience Develop
Body of Knowledge 6 Col lege Courses of Content
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Structure Process People
INNOVATIONIt’s how we organize to go from
strategy, to idea, to reality.
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Structure Process People
INNOVATIONIt’s how we organize to go from
strategy, to idea, to reality.
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Innovation$Pipeline$$
ALIGNMENT
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The three biggest drivers of innovation portfolio success are: 1.Project ALIGNED with businesses objective 2.Portfolio contains very high value projects 3.Development spending reflects the business's strategy
Research Technology Management Industrial Research Institute, Vol. 43, number 2, 2000
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Biggest Challenge IE Conference
Need Ideas
11%
27%62%
Increase Speed Decrease Risk
Alignment
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#1 Driver of Overall Company Success is STRATEGIC Alignment
Correlation with Innovation Results
Strategic Alignment r = .6Leadership Commitment r = .5Customer Focus r = .5Collaboration r = .5
European Study 2014
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Innovation Pipeline “Blue Card” Enables Employees
VIO Very Important
Opportunities
For Growth of
Sales & or Profitability
From New or Current
Customers / Markets
VIS Very Important SystemsFor How We Work Creating New Capabilities that enable…Growth, Cost Savings,Performance, Quality or Productivity
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LEADERSHIP Defines
& WHY we need it
WHAT we need
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EMPLOYEES invent
HOW to solve
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What is VERY Important
• Narrative (motivates employees)
• Strategic Mission (real & clear vision)
• Strategic Exclusions (what not doing)
• Tactical Constraints (reality check)
• Exploration Areas (where to start)
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NOT Created by a Mountain Top
“Revelation” Or Dictated by a Leader
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NOT Created by a Mountain Top
“Revelation” Or Dictated by a Leader
Created by Strategy Activation “Blue Card” Session
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NOT Created by a Mountain Top
“Revelation” Or Dictated by a Leader
Created by Strategy Activation “Blue Card” Session
Stimulus Mining + Day & a Half with DIVERSITY
IT’S THAT IMPORTANT
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Powered by Stimulus Mining
PATENT Mining
WISDOM Mining
MARKET Mining
INSIGHT Mining
FUTURE Mining
UNRELATED Mining
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Powered by Stimulus Mining
PATENT Mining
WISDOM Mining
MARKET Mining
INSIGHT Mining
FUTURE Mining
UNRELATED Mining
If you don’t do stimulus mining you will create a strategy for yesterday.
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If you don’t BELIEVE in your Innovation Development System
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If you don’t BELIEVE in your Innovation Development System
You will not create BRAVE Strategies
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If you don’t BELIEVE in your Innovation Development System
You will create Cowardly Strategies
You will not create BRAVE Strategies
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Strategic System Design Decision
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Strategic System Design Decision
Option 1 Design for CONTROL
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Strategic System Design Decision
Option 2 Design to ENABLE
Option 1 Design for CONTROL
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empowerTo give official authority or legal power to.
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empowerTo give official authority or legal power to.
enableTo provide with the means or opportunity.
To make possible, practical, or easy.
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empowerTo give official authority or legal power to.
enableTo provide with the means or opportunity.
To make possible, practical, or easy.
What is the root cause of your lack of Disruptive LEAP Innovations?
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empowerTo give official authority or legal power to.
enableTo provide with the means or opportunity.
To make possible, practical, or easy.
What is the root cause of your lack of Disruptive LEAP Innovations?What is the root cause of your lack of Speed to Market?
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empowerTo give official authority or legal power to.
enableTo provide with the means or opportunity.
To make possible, practical, or easy.
What is the root cause of your lack of Disruptive LEAP Innovations?What is the root cause of your lack of Speed to Market?
Is Change Possible, Practical, Easy?
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The Secret is SYSTEMS
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The Secret is SYSTEMS
SYSTEMS that ENABLE Employees
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New World Mindset
Old World Mindset
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New World Mindset
Control
Old World Mindset
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New World Mindset
ControlExpert Teams
Old World Mindset
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New World Mindset
Control
Trust Gut InstinctExpert Teams
Old World Mindset
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New World Mindset
Control
Trust Gut InstinctExpert Teams
Old World Mindset
Check List of WHAT to do
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New World Mindset
Control
Trust Gut Instinct
Focus on Idea Creation
Expert Teams
Old World Mindset
Check List of WHAT to do
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New World Mindset
Control Enable
Trust Gut Instinct
Focus on Idea Creation
Expert Teams
Old World Mindset
Check List of WHAT to do
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New World Mindset
Control Enable
Trust Gut Instinct
Focus on Idea Creation
Expert Teams Everyone, Everywhere
Old World Mindset
Check List of WHAT to do
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New World Mindset
Control Enable
Trust Gut Instinct Quantitat ive Customer Research
Focus on Idea Creation
Expert Teams Everyone, Everywhere
Old World Mindset
Check List of WHAT to do
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New World Mindset
Control Enable
Trust Gut Instinct Quantitat ive Customer Research
Focus on Idea Creation
Expert Teams Everyone, Everywhere
Old World Mindset
Check List of WHAT to do Check List of What, Why, How
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New World Mindset
Control Enable
Trust Gut Instinct Quantitat ive Customer Research
Focus on Idea Creation Ideas to Market is the Focus
Expert Teams Everyone, Everywhere
Old World Mindset
Check List of WHAT to do Check List of What, Why, How
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Check Lists
Define Blue Card Alignment Yellow Card Complete Discovery Clarity on what "Number" is needed for Success Yellow Card Concept - Customer Validated Yellow Card Concept -Technology Validated Regulatory & Patent Fermi Review Development Scope Fermi Plan Business Opportunity Develop Recommendation Leadership Approval for Development Development (Alpha) Visual Prototype - Customer Validated Naming Decision Tradeoff Prototypes Validated Smart Development Plan Doing the Math Proactive Review Regulatory & Patent Proactive Review Production Partners Engagement Route to Market Engagement Business Opportunity Alpha Update
Development (Beta) Functional Prototype - Finalized Marketing Message - Customer Validated Functional Prototype - Customer Validation Route to Market - DRAFT Plan Production & Quality - DRAFT Plan Customer Documentation DRAFT Materials Regulatory & Patent - DRAFT Plan Lifecycle Forecast - DRAFT Plan Business Opportunity - Beta Update Development (First Release) Sellable Prototype - Technical Validation Marketing Message - Quantitatively Validated Sellable Prototype - Customer Validated Route to Market Plan FINAL Customer Documentation FINAL Production & Quality FINAL Regulatory & Patent FINAL Business Opportunity - Launch Recommendation Leadership Approval to LAUNCH Delivery Punch List Completion Technology Optimization Market Optimization Business Opportunity 6 Month Review
WHAT we do WHY we do it HOW we do it
Clear Check Lists ENABLE Employees
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Check Lists
Clear Check Lists ENABLE Employees
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Check Lists BEST PRACTICES LISTS
Clear Check Lists ENABLE Employees
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Check Lists BEST PRACTICES LISTS
SIMPLIFIED LISTS
Clear Check Lists ENABLE Employees
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Check Lists BEST PRACTICES LISTS
SIMPLIFIED LISTS
SHORT LIST
Clear Check Lists ENABLE Employees
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Check Lists BEST PRACTICES LISTS
SIMPLIFIED LISTS
SHORT LIST
Clear Check Lists ENABLE Employees
IE CORE & IE LEAP
TO ENABLE LEAP - SEPARATE LISTS
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Check Lists
NOTE: Without transparent standards every project is a
total DICE ROLL.
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Check Lists
NOTE: Without transparent standards every project is a
total DICE ROLL.
It’s easier to SET SMART STANDARDS when you are not in the
middle of the game!
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Check Lists… are an agreement on our rules for enabling employees who want to help with Blue Cards.
INVEST Time
Energy Money
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Check Lists… are an agreement on our rules for enabling employees who want to help with Blue Cards.
LEADERSHIP (Investors)
PROJECT LEADERS Who Want to Make
a Difference…
Project Team (Investors)
INVEST Time
Energy Money
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Check Lists… are an agreement on our rules for enabling employees who want to help with Blue Cards.
DEPARTMENT (Investors) How we support Ideas that
address the Blue Cards
LEADERSHIP (Investors)
PROJECT LEADERS Who Want to Make
a Difference…
Project Team (Investors)
INVEST Time
Energy Money
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PLAN: What success looks like - goal, metric or desired outcome - when addressing this Death Threat (Milestone), at this point in time, for this project and for this Blue Card.
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PLAN: What success looks like - goal, metric or desired outcome - when addressing this Death Threat (Milestone), at this point in time, for this project and for this Blue Card.
DO: To achieve this, we will do the following work, activity or experiment.
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PLAN: What success looks like - goal, metric or desired outcome - when addressing this Death Threat (Milestone), at this point in time, for this project and for this Blue Card.
DO: To achieve this, we will do the following work, activity or experiment.
STUDY: Did we reach our success standard? THINK deeply, why did we or why didn’t we?
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PLAN: What success looks like - goal, metric or desired outcome - when addressing this Death Threat (Milestone), at this point in time, for this project and for this Blue Card.
DO: To achieve this, we will do the following work, activity or experiment.
STUDY: Did we reach our success standard? THINK deeply, why did we or why didn’t we?
ACT: Based on what has been learned, has this Death Threat (Milestone) been resolved?
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PLAN: What success looks like - goal, metric or desired outcome - when addressing this Death Threat (Milestone), at this point in time, for this project and for this Blue Card.
DO: To achieve this, we will do the following work, activity or experiment.
STUDY: Did we reach our success standard? THINK deeply, why did we or why didn’t we?
ACT: Based on what has been learned, has this Death Threat (Milestone) been resolved?
SUCCESS IS GUARANTEED
We just don’t know the number of cycles.
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DEATH THREATS MILESTONES
Old World: Name your own Death Threats
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DEATH THREATS MILESTONES
New World: Pre populated lists linked to one of three risks…Name your own TASKS - This reduces Variation in System
Old World: Name your own Death Threats
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1. Market Risk Distributors, Channels, End Users, etc.
2. Technology Risk R&D, Production, Supply Chain, etc.
3. Organizational Risk Investment, Profits, Regulatory, Legal, etc.
DEATH THREATS MILESTONES
New World: Pre populated lists linked to one of three risks…Name your own TASKS - This reduces Variation in System
Old World: Name your own Death Threats
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Management$Coach$adapts$the$Check$List$to$prevent$rework$&$wasted$work.
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Management$Coach$adapts$the$Check$List$to$prevent$rework$&$wasted$work.
OFFICIAL$CHECK$LIST$
Milestone
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Management$Coach$adapts$the$Check$List$to$prevent$rework$&$wasted$work.
OFFICIAL$CHECK$LIST$
Milestone
+
Adapts based on Blue Card
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Management$Coach$adapts$the$Check$List$to$prevent$rework$&$wasted$work.
OFFICIAL$CHECK$LIST$
Milestone
+
Adapts based on Blue Card
=PLAN: What success looks like - goal, metric or desired outcome - when addressing this Milestone at this moment in time, for this project and for this Blue Card.
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Blue Cards Mission - Exclusions - Constraints
“Commanders Intent”
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Blue Cards Mission - Exclusions - Constraints
“Commanders Intent”
OVERULE
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Even the Organization’s Customized Check Lists
WHAT - WHY - HOW
Blue Cards Mission - Exclusions - Constraints
“Commanders Intent”
OVERULE
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PLAN DO STUDY ACTthe success standard that the owner,investors & departments have agreed to.
Modified based on the Blue Card relative to this project at this moment in time.
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PLAN DO STUDY ACTthe success standard that the owner,investors & departments have agreed to.
Modified based on the Blue Card relative to this project at this moment in time.
what is the fastestand cheapest wayto learn.
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PLAN DO STUDY ACTthe success standard that the owner,investors & departments have agreed to.
Modified based on the Blue Card relative to this project at this moment in time.
what is the fastestand cheapest wayto learn.
what we learned.
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PLAN DO STUDY ACTthe success standard that the owner,investors & departments have agreed to.
Modified based on the Blue Card relative to this project at this moment in time.
what is the fastestand cheapest wayto learn.
what we learned. Review versus the Plan.
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PLAN DO STUDY ACTthe success standard that the owner,investors & departments have agreed to.
Modified based on the Blue Card relative to this project at this moment in time.
what is the fastestand cheapest wayto learn.
what we learned. Review versus the Plan.
New theory of how we might evolve
to get a GO for further investment
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PLAN DO STUDY ACTthe success standard that the owner,investors & departments have agreed to.
Modified based on the Blue Card relative to this project at this moment in time.
what is the fastestand cheapest wayto learn.
what we learned. Review versus the Plan.
New theory of how we might evolve
to get a GO for further investment
In extreme cases, the Management Coach might change the success standard.
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Without Absolute Clarity from the Organization on What Success Looks Like Using…
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Check List Standards What, Why, How
Without Absolute Clarity from the Organization on What Success Looks Like Using…
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Check List Standards What, Why, How
Blue Card
Constraints Exclusions
& or
Without Absolute Clarity from the Organization on What Success Looks Like Using…
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Check List Standards What, Why, How
Blue Card
Constraints Exclusions
& or Setting The Plan
Success Standards
& or
Without Absolute Clarity from the Organization on What Success Looks Like Using…
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Check List Standards What, Why, How
Blue Card
Constraints Exclusions
& or Setting The Plan
Success Standards
& or
Without Absolute Clarity from the Organization on What Success Looks Like Using…
Being a Change Agent is Very RISKY As there are no rules.
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It’s about Freedom within a FrameworkALL THE WAY TO MARKET
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It’s about Freedom within a FrameworkALL THE WAY TO MARKET
IDEA • Customer • Problem • Promise • Proof • Price • Passion • Purpose • Math • Death Threats
DEFINE DISCOVER DELIVERDEVELOP
AlphaDEVELOP
BetaDEVELOP
1st Release
It’s about always getting smarter…as Fast & Cheaply as possible.
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DEVELOP Alpha DELIVERDEVELOP
BetaDEVELOP
1st ReleaseDEFINE DISCOVER
VOLUNTEERSAnd to ensure passion,
they do it in addition to regular job.Work as Fast & Cheap as possible.
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DEVELOP Alpha DELIVERDEVELOP
BetaDEVELOP
1st ReleaseDEFINE DISCOVER
VOLUNTEERSAnd to ensure passion,
they do it in addition to regular job.Work as Fast & Cheap as possible.
DEDICATED StaffingIdeal is Project Leader on just 1 or 2 projects.
Invest Real Time, Energy & MoneyStill as Fast & Cheap as possible
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DEVELOP Alpha DELIVERDEVELOP
BetaDEVELOP
1st ReleaseDEFINE DISCOVER
VOLUNTEERSAnd to ensure passion,
they do it in addition to regular job.Work as Fast & Cheap as possible.
DEDICATED StaffingIdeal is Project Leader on just 1 or 2 projects.
Invest Real Time, Energy & MoneyStill as Fast & Cheap as possible
Project Leader
Management Coach
Process Coach
IDEAL is same staff Start to Finish Second Best is New Advocates
Worst is “Pass & Pray”
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DEVELOP Alpha DELIVERDEVELOP
BetaDEVELOP
1st ReleaseDEFINE DISCOVER
VOLUNTEERSAnd to ensure passion,
they do it in addition to regular job.Work as Fast & Cheap as possible.
DEDICATED StaffingIdeal is Project Leader on just 1 or 2 projects.
Invest Real Time, Energy & MoneyStill as Fast & Cheap as possible
Project Leader
Management Coach
Process Coach
IDEAL is same staff Start to Finish Second Best is New Advocates
Worst is “Pass & Pray”NEW RECORD - after 6 months work -
handed off idea and it was killed in 48 hours.
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Structure Process People
INNOVATIONIt’s how we organize to from strategy, to idea, to reality.
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Structure Process People
INNOVATIONIt’s how we organize to from strategy, to idea, to reality.
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CREATE Sessions STRETCH the MIND
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CREATE Sessions STRETCH the MIND
But Once Over… The Mind Snaps Back To Reality
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ACCELERATOR Sessions Allow for Cycles of LEARNING
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ACCELERATOR Sessions Allow Ideas to
Break The Gravitational Pull of Conformity
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ACCELERATOR SessionsLEAP Innovations
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ACCELERATOR SessionsLEAP Innovations
DAY 1
Really UglyIdeas
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ACCELERATOR SessionsLEAP Innovations
Still UglyIdeas
DAY 2DAY 1
Really UglyIdeas
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ACCELERATOR SessionsLEAP Innovations
Still UglyIdeas
DAY 2
Less UglyIdeas
DAY 3DAY 1
Really UglyIdeas
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ACCELERATOR SessionsLEAP Innovations
Still UglyIdeas
DAY 2
Less UglyIdeas
DAY 3
Good enoughto Go to Discover
Patents FiledTrademarks Filed
DAY 4DAY 1
Really UglyIdeas
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Option for ACCELERATOR Sessions
LEAP Innovations
Still Ugly Ideas
Less Ugly Ideas
Good enough to Go to Discover
Patents & TM Filed
Week 1 1 or 2 Days
Really Ugly Ideas
Week 2 1 or 2 Days
Week 3 1 or 2 Days
Week 4 1 or 2 Days
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Get Your Hands Dirty Growing Ideas
Accelerator Consequence
You Do the Work
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Simultaneous Engineering of all Aspects
Product PositioningPackaging NamingPricing Marketing ModelBusiness Model
YOU are in CHARGE of ALL
R&DMarketing
Sales Finance
Accelerator Consequence
You Work the Whole
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VERYVERY
Fast Paced
It’s FAST
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VERYVERY
Fast Paced
SpeedHelps withOver Think
It’s FAST
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VERYVERY
Fast Paced
SpeedHelps withOver Think
There will be plenty of time later for never ending debate!
It’s FAST
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It Features Overwhelming
Amounts of Stimulus
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It Is Also a Ton of
FUN
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“Early on ALL of our movies SUCK. That’s a blunt assessment, I know, but I make a point of repeating it often, and I choose that phrasing because saying it in a softer way fails to convey how bad the first versions of our films are.”
Ed Catmull - PIXAR Co-founder & President
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“Early on ALL of our movies SUCK. That’s a blunt assessment, I know, but I make a point of repeating it often, and I choose that phrasing because saying it in a softer way fails to convey how bad the first versions of our films are.”
Ed Catmull - PIXAR Co-founder & President
takes you from SUCK to Not Suck
in 4 Days not 9 MonthsAccelerator
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MATH is the Gas Pedal
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New Systems for Doing The Math
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Step 1: Deconstruct Your Problem into Key Factors You Can Estimate
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Deconstruction Estimate Reasons
Population of Chicago
5,000,000 People
Based on an estimate that Chicago is half the size of New York City, where I am from, which is 10M
% of Population who owns a Piano
5% Based on the people I know, about 1 in 20 have a piano
Time to tune the chords on a piano
1 Hour
Based on my experience tuning a guitar, which takes about 3 minutes. And I am guessing a piano is more complicated because there are over 200 keys
Time to travel and set up 2 Hour
Based on driving around my own city, sitting in traffic, parking and lugging around equipment will take time.
Hours worked by Day 8 Hours Based on a typical work day
How many days does a piano tuner work
240 DaysIf there are 30 days per month, and 8 are weekends, thats 22 working days per month which I will round to 20 and multiply by 12 months
How often does a piano need to be tuned?
1A guess based on owning a piano my whole life, and only seeing a tuner once, averaged with higher frequency users who might get tuned each year.
STEP 2: Estimate Lowest Level & Give ReasonsStep 1: Deconstruct Your Problem into Key Factors You Can Estimate
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Deconstruction Estimate Reasons
Population of Chicago
5,000,000 People
Based on an estimate that Chicago is half the size of New York City, where I am from, which is 10M
% of Population who owns a Piano
5% Based on the people I know, about 1 in 20 have a piano
Time to tune the chords on a piano
1 Hour
Based on my experience tuning a guitar, which takes about 3 minutes. And I am guessing a piano is more complicated because there are over 200 keys
Time to travel and set up 2 Hour
Based on driving around my own city, sitting in traffic, parking and lugging around equipment will take time.
Hours worked by Day 8 Hours Based on a typical work day
How many days does a piano tuner work
240 DaysIf there are 30 days per month, and 8 are weekends, thats 22 working days per month which I will round to 20 and multiply by 12 months
How often does a piano need to be tuned?
1A guess based on owning a piano my whole life, and only seeing a tuner once, averaged with higher frequency users who might get tuned each year.
STEP 2: Estimate Lowest Level & Give ReasonsStep 1: Deconstruct Your Problem into Key Factors You Can Estimate
5,000,000 x 5% = 250,000 Pianos
(1 Hour + 2 Hours)/8 Hours = ~3 Pianos Tuned Per Day
3 x 240 = ~1,000 Pianos per year
250,000 / 1,000 = 250 Piano Tuners
Step 3: Do Simple Math to Answer Question
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Three Levels of Number Estimates
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Three Levels of Number EstimatesLEVEL 1: Fermi Estimate a. Deconstruct question into elements we can estimate. b. Provide reasons for each estimate c. Do simple math d. Bound Estimates to Identify Greatest Variance
Fastest &Cheapest
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Three Levels of Number EstimatesLEVEL 1: Fermi Estimate a. Deconstruct question into elements we can estimate. b. Provide reasons for each estimate c. Do simple math d. Bound Estimates to Identify Greatest Variance
Fastest &Cheapest
LEVEL 2: PDSA Calibration of Estimate a. Calibrate using Stimulus Mining to Learn More b. Calibrate using Delphi Technique to Learn More
Takes Some Time
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Three Levels of Number EstimatesLEVEL 1: Fermi Estimate a. Deconstruct question into elements we can estimate. b. Provide reasons for each estimate c. Do simple math d. Bound Estimates to Identify Greatest Variance
Fastest &Cheapest
LEVEL 2: PDSA Calibration of Estimate a. Calibrate using Stimulus Mining to Learn More b. Calibrate using Delphi Technique to Learn More
Takes Some Time
LEVEL 3: PDSA Experimentation a. Virtual Experiment (Simulation or Simulated Test Market) b. Number Experiment (Real World situation) c. Learning Lab / Test Market (Real World situation)
Costs Time& or Money
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How Much Are We Going to Sell?
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Demo
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What’s our Game Plan?
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REMEMBER…
Awareness & Distribution IS THE KEY TO BIG SALES
BIGGEST VARIANCE
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You Have Three Paths To Changing the World
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Invest a TON of Money
You Have Three Paths To Changing the World
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Invest a TON of Money
Invest 8 to 10 YEARS
You Have Three Paths To Changing the World
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Invest a TON of Money
Invest 8 to 10 YEARS
You Have Three Paths To Changing the World
Be WOW Meaningfully Unique
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0
20
40
60
80
1 2 3 4 5 6 7 8 9 10
Sales (Millions)
Year
There are 3 Sales Forecast - Game Plan Options
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0
20
40
60
80
1 2 3 4 5 6 7 8 9 10
Sales (Millions)
Year
There are 3 Sales Forecast - Game Plan Options
HIGH Marketing Spend Plan
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0
20
40
60
80
1 2 3 4 5 6 7 8 9 10
Sales (Millions)
Year
There are 3 Sales Forecast - Game Plan Options
HIGH Marketing Spend Plan
Patience Marketing Plan
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0
20
40
60
80
1 2 3 4 5 6 7 8 9 10
Sales (Millions)
Year
There are 3 Sales Forecast - Game Plan Options
HIGH Marketing Spend Plan
Patience Marketing Plan
Ignite Word of Mouth Plan
83-4
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0
20
40
60
80
1 2 3 4 5 6 7 8 9 10
Sales (Millions)
Year
The SMARTEST PLAN For Generating “PULL”
Ignite Word of Mouth Plan
Be Really Meaningfully Unique
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That Means Ignite WORD OF MOUTH
Rogers - 1962 1st Edition (now 5th)
Original Research Agriculture in 40’s
Third World Modeling in 60’s
Bass Diffusion Model 1969
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Meaningful Uniqueness Increases Diffussion
Odd
s of
Wor
d of
Mou
th D
iffus
ion
0%
10%
20%
30%
40%
50%
60%
Meaningful Uniqueness. 60% Purchase Intent, 40% Uniquneness0 1 2 3 4 5 6 7 8 9 10
10 10 10 20 32 44 56 68 81 90 90 Merwyn Scores
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Odd
s
0%
5%
10%
15%
20%
25%
30%
35%
40%
10 15 20 25 30 35 40 45 50 55 60 65 70 75 80 85 90
Purchase WOM
Merwyn Score
When you have A REAL LEAPREAL NEWS
You Can Almost DOUBLE Word of Mouth Awareness
Moving from 6.0 to 7.5 Rapid Test - Purchase / New & Different 60/40
Moving from 50% to 70% Merwyn Score
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DRAFT Change to Standards
Current Standards - CORE 40% (5.0) LEAP 50% (6.0)
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DRAFT Change to Standards
Draft Standards - CORE 50% (6.0) LEAP 70% (7.5) Draft Standards - Nearly Double Word of Mouth
Current Standards - CORE 40% (5.0) LEAP 50% (6.0)
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5 Ways to Accelerate Diffusion
Adapted from
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1. WOW Meaningful Uniqueness - A Wow concept & more importantly a Wow “after use” experience
5 Ways to Accelerate Diffusion
Adapted from
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1. WOW Meaningful Uniqueness - A Wow concept & more importantly a Wow “after use” experience
2. Compatibility with existing habits/behaviors - Minimize “speed bumps” to usage
5 Ways to Accelerate Diffusion
Adapted from
89-3
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1. WOW Meaningful Uniqueness - A Wow concept & more importantly a Wow “after use” experience
2. Compatibility with existing habits/behaviors - Minimize “speed bumps” to usage
3. Easy Way to “Try & Experience” the meaningful uniqueness- Reduce “risk” created by true innovation
5 Ways to Accelerate Diffusion
Adapted from
89-4
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1. WOW Meaningful Uniqueness - A Wow concept & more importantly a Wow “after use” experience
2. Compatibility with existing habits/behaviors - Minimize “speed bumps” to usage
3. Easy Way to “Try & Experience” the meaningful uniqueness- Reduce “risk” created by true innovation
4. Tangibly Different not “Smoke & Mirrors” - If it looks the same, feels the same it’s the same - Different Form Factors Reinforce WOW Meaningful Uniqueness
5 Ways to Accelerate Diffusion
Adapted from
89-5
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1. WOW Meaningful Uniqueness - A Wow concept & more importantly a Wow “after use” experience
2. Compatibility with existing habits/behaviors - Minimize “speed bumps” to usage
3. Easy Way to “Try & Experience” the meaningful uniqueness- Reduce “risk” created by true innovation
4. Tangibly Different not “Smoke & Mirrors” - If it looks the same, feels the same it’s the same - Different Form Factors Reinforce WOW Meaningful Uniqueness
5. REALLY REALLY SIMPLE Message- The Meaningful Uniqueness is super easy for people to tell to others
5 Ways to Accelerate Diffusion
Adapted from
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3.0 Enables Innovation By Everyone, Everywhere, Everyday
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Innovation Pipeline Subsystem Enables Increased Innovation Speed & Decreased Risk
By Creating Alignment with Strategy, Departments & Teams
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Collaboration Cafe Subsystem Enables Increased Innovation Speed & Decreased Risk
By Confronting the Psychological Barriers to Internal/External Idea Sharing
Enabling AcceleratorMultipliers
Enabling Project
Problem Solving
Enabling Ideas to Action Super Groups
Enabling Knowledge
Sharing
that changes a culture one idea and one person at a time
“We innovate all the time.” “We collaborate
fast.”“I can get help
myself.”“I’m connected to the
innovation we do.”
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Merwyn Rapid Research Subsystem Enables Increased Innovation Speed & Decreased Risk By Reducing Testing Time & Cost by up to 50% / 99%
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Mining
Patent ROI Subsystem Enables Increased Innovation Speed & Decreased Risk
by Everyone, Everywhere finding Competitive Advantage through Patents
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Structure Process People
INNOVATIONIt’s how we organize to from strategy, to idea, to reality.
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There are three critical roles.
Management Coach
Project Leader
Process Coach
Formal or informal team members
who support Project Leader…
…they are a great asset, but not critical at the start.
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HUB of the WHEEL
• Responsible for the MISSION
• No Authority over departments
Modeled on Classic P&G Brand Manager Toyota Chief Engineer Role
R&D Sales
Finance
Marketing
ProductionProcurement
Legal
Project Leader
Regulatory
Project Leader
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Responsibility with NO AUTHORITY ARE YOU KIDDING… I’ll Be Killed!
What tools do I have to Protect Me?
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R&D Engineering
Sales Marketing
Finance Legal
Production Procurement
PROJECT LEADER Responsible for Bridging Departments
99-1
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R&D Engineering
Sales Marketing
Finance Legal
Production Procurement
PROJECT LEADER Responsible for Bridging Departments
4 Tools
99-2
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R&D Engineering
Sales Marketing
Finance Legal
Production Procurement
PROJECT LEADER Responsible for Bridging Departments
Mission
4 Tools
99-3
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R&D Engineering
Sales Marketing
Finance Legal
Production Procurement
PROJECT LEADER Responsible for Bridging Departments
Mission
Quantitative Research & Forecasting
Math
4 Tools
99-4
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R&D Engineering
Sales Marketing
Finance Legal
Production Procurement
PROJECT LEADER Responsible for Bridging Departments
Mission
Fail FAST Fail CHEAP
Optimize System
Mindset
Quantitative Research & Forecasting
Math
4 Tools
99-5
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R&D Engineering
Sales Marketing
Finance Legal
Production Procurement
PROJECT LEADER Responsible for Bridging Departments
Mission
Fail FAST Fail CHEAP
Optimize System
Mindset
Quantitative Research & Forecasting
Math Mgt. Coach
4 Tools
99-6
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A MISSION That IS VERY IMPORTANT
To Project Leader
To Customer
To Organization
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MathQuantitative Research
Sales & Cost Forecasting
Year 1 - Risk Adjusted Sales Forecasts - Current Plan Highlighted
Marketing Support Level A = Customer Awareness, D = Distribution
Conservative 80% odds of at least
Middle50% odds of at least
Aggressive20% odds of at least
Word of Mouth - A = 3% D = 5% $11,000 $26,000 $51,000
Small Company - A = 10% D = 20% $11,000 $26,000 $51,000
Medium Company - A = 25% D = 50% $100,000 $180,000 $300,000
Photo
The caption can have up to about 150 characters maximum. Is is typical that patent pictures are vertical like above rather than landscape.
Forecasting Assumptions
Meaningful Uniqueness (29 is average) 28
This is the amount of space that can hold 80 characters maximum for assumptions.
# of Possible Customers 705,000
25% of MBS reports used more than 80 characters.
Revenue per First Purchase $35
The old reports allowed 160 characters for assumptions.
Percent RepeatPurchase 0%
That would be double the amount of space here.
# of Repeat Purchases 0
This is the amount of space that can hold 80 characters maximum for assumptions.
Revenue per Repeat Purchase $0
This is the amount of space that can hold 80 characters maximum for assumptions.
STATUS: This is enough space to fit 5 lines of text with a max of 80 characters per line. This should be plenty of space to say what the inventor or company is looking for as well as talk about death threats and issues with the idea.
Updated 1.13.13:
Diaphragm Foam Pump
It is the first foam pump to combine an electric motor with a single mixing chamber with in diaphragm to properly mix liquid and air to result in an ideal foam.
Customer: Office building owners
Problem: In the past, foam dispensers mixed a two steams, a liquid stream and an air stream in a mixing area. The mixed streams were then forced through a screen to better disperse the air as bubbles. The ideal foam is thick and soft, and has a greater number of small air bubbles.
Benefit Promise: The key to an ideal foam is violent mixing of liquid and air to disperse air bubbles. Other foam dispensers use a single piston movement that does not change the foam volume or mix liquid and soap violently. Having a single chamber diaphragm allows for adjusting the volume of foam.
Proof: It works because the electric motor causes the diaphragm to repeatedly collapse and expand. Expanding the diaphragm causes a vacuum in which the liquid and air are forced into the diaphragm. Collapsing the diaphragm causes the mixed liquid and air out of the diaphragm as foam.
Price: $35.00 for a dispenser
Value: This product is great for bathrooms in office buildings and doctor's offices.
The above concept is about 1200 characters and there is room for about 1500 maximum in this yellow space. 53% of the ideas in the marketplace have more than 1500 characters. We may have to reduce the font size to accommodate.
Global Innovation Registry
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MindsetTest, Learn, Pivot
On Objections REALLY FAST
Simultaneous Engineering of
Business Model
Fail FAST Fail CHEAP
Optimize System
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Management Coach
Has REAL Understanding of the Organization’s “BIG PICTURE” and is
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Management Coach
Has REAL Understanding of the Organization’s “BIG PICTURE” and is
HONEST & HELPFUL
103-2
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Management Coach
Has REAL Understanding of the Organization’s “BIG PICTURE” and is
HONEST & HELPFULwith…
103-3
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Management Coach
Has REAL Understanding of the Organization’s “BIG PICTURE” and is
HONEST & HELPFULwith…VERTICAL Leadership Alignment
103-4
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Management Coach
Has REAL Understanding of the Organization’s “BIG PICTURE” and is
HONEST & HELPFULwith…VERTICAL Leadership Alignment
HORIZONTAL Departmental Alignment
103-5
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Management$Coach$is$on$the$plane.$Fully$Engaged$&$100%$On$Board
104-1
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Management$Coach$is$on$the$plane.$Fully$Engaged$&$100%$On$Board
Not$a$remote$“Mentor”$Flying'a'drone'from'the'ground…
104-2
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Management$Coach$is$on$the$plane.$Fully$Engaged$&$100%$On$Board
Not$a$remote$“Mentor”$Flying'a'drone'from'the'ground…
AcSve$Project$CoUPilot$We'all'go'down'together!'REAL%TIME%HONESTY
104-3
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Process Coach IE Black Belt
Education
ToolsExpertise
105-1
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Process Coach IE Black Belt
Education
ToolsExpertise
Management Coach
Project Leader
Coaches & Supports BOTH
105-2
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Process$Coach$is$on$the$plane.$Fully$Engaged$&$100%$On$Board
106-1
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Process$Coach$is$on$the$plane.$Fully$Engaged$&$100%$On$Board
Not$a$remote$“Coach”$Flying'a'drone'from'the'ground…
106-2
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Process$Coach$is$on$the$plane.$Fully$Engaged$&$100%$On$Board
Not$a$remote$“Coach”$Flying'a'drone'from'the'ground…
AcSve$Project$Navigator$We'all'go'down'together!'
Real%Time%Honesty
106-3
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Provides….
Process Coach Innovation
Engineering Black Belt
Hands on USEFUL WORK
107-1
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Provides….
Watch One…Do One…Teach One…Process Coach
Innovation Engineering Black Belt
Hands on USEFUL WORK
107-2
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Provides….
Watch One…Do One…Teach One…Process Coach
Innovation Engineering Black Belt
Hands on USEFUL WORK
World Class EXPERT at everything…*
107-3
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Provides….
Watch One…Do One…Teach One…Process Coach
Innovation Engineering Black Belt
Hands on USEFUL WORK
*They can do this because they can admit without any apology They don’t know… they need help… they fail a lot!
World Class EXPERT at everything…*
107-4
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Provides….
Watch One…Do One…Teach One…
* They quickly and frequently ask for help and give help to the…
Black Belt Community “who has their back”
Process Coach Innovation
Engineering Black Belt
Hands on USEFUL WORK
*They can do this because they can admit without any apology They don’t know… they need help… they fail a lot!
World Class EXPERT at everything…*
107-5
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Operating System Structure & Processes
108-1
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Operating System Structure & Processes
A. Blue CardA strategic “theory” on what is very important for our organization’s short & long term success.Also known as the “Leadership’s Intent.”
108-2
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Operating System Structure & Processes
A. Blue CardA strategic “theory” on what is very important for our organization’s short & long term success.Also known as the “Leadership’s Intent.”
B. Yellow CardsTactical “theories” of a how we might accomplish the Leadership’s Intent (new or improved products, services or systems). Their only reason for existence is to deliver on the Blue Card.
108-3
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Operating System Structure & Processes
A. Blue CardA strategic “theory” on what is very important for our organization’s short & long term success.Also known as the “Leadership’s Intent.”
C. Phases (aka Stages & Gates)DELIVERDEFINE DISCOVER DEVELOP
Our phases for increasing investment in Yellow Cards.
B. Yellow CardsTactical “theories” of a how we might accomplish the Leadership’s Intent (new or improved products, services or systems). Their only reason for existence is to deliver on the Blue Card.
108-4
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Operating System Structure & Processes
D. Check List Process (Lists customized for how the culture manages CORE & LEAP - Death Threats & Milestones)
CHECK LISTS are our standardized “game plans” for WHAT (standards), WHY (reasons), and HOW (methods) Yellow Cards become reality. The aim of the check list process is to create alignment between leadership, employees & departments.
A. Blue CardA strategic “theory” on what is very important for our organization’s short & long term success.Also known as the “Leadership’s Intent.”
C. Phases (aka Stages & Gates)DELIVERDEFINE DISCOVER DEVELOP
Our phases for increasing investment in Yellow Cards.
B. Yellow CardsTactical “theories” of a how we might accomplish the Leadership’s Intent (new or improved products, services or systems). Their only reason for existence is to deliver on the Blue Card.
108-5
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Operating System Structure & Processes
D. Check List Process (Lists customized for how the culture manages CORE & LEAP - Death Threats & Milestones)
CHECK LISTS are our standardized “game plans” for WHAT (standards), WHY (reasons), and HOW (methods) Yellow Cards become reality. The aim of the check list process is to create alignment between leadership, employees & departments.
A. Blue CardA strategic “theory” on what is very important for our organization’s short & long term success.Also known as the “Leadership’s Intent.”
E. Work Process for TasksThis is the process for how it all comes together when we are doing the work. It’s an iterative system that guides the work on the Yellow Cards by integrating the Commander’s Intent (Blue Card), with the organization’s “game plan” for change (check lists).
C. Phases (aka Stages & Gates)DELIVERDEFINE DISCOVER DEVELOP
Our phases for increasing investment in Yellow Cards.
B. Yellow CardsTactical “theories” of a how we might accomplish the Leadership’s Intent (new or improved products, services or systems). Their only reason for existence is to deliver on the Blue Card.
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Application Assignments
Lead Blue Card Session
4 Hour Minimum
Deliver IEWorkshop
Series
Yellow CardFacilitation
4 Hour Minimum
Stimulus Mining2 Spark Decks
Created/Presented
Problem SolvingFacilitation
4 Hour Minimum
QuantitativeStimulus Mining
Problem/Idea Starter
QualitativeConcept Feedback
InterAct or 1 on 1
3 Cycles of Concept Writing
Using Tools
Prototype Build/Test/Revise
Rapid Test
CollaborationTo Problem Solve
Outside & Inside Co.
Deep Dive Into Sales & Cost Forecast
Improve Numbers
Make MeaningfulImprovements to
a Company Innovation Check List
Meaningful CompanySystem InnovationFFFC, Collaboration
or Patent ROI
ProvisionalPatent & BusinessOpportunity Report
Concept WritingExploratory
Writing 10 Versions
Write Yellow Card for 2 Distribution Valves
Get Feedback & Revise
Experience Assignments - Concurrently Leading A Project
Black Belt
93% of time spent APPLYING to Your Organization
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Results in 6 Months
Mission Critical…
It can be Patents - In Development - Shipping
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“A Goal Without a Method is Madness.”Dr. Deming
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On Campus Upgrade Coming
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On Campus Upgrade Coming
Customized APPLICATION Classes
Based on Instructor Experiences
Based on Local Companies
Based on Industry Partnerships
- Pulp & Paper, Oil & Gas, Etc.
Based on Academic Disciplines
- Nursing, Engineering, Environmental, Etc.
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R&D Over This Past Year Has Been Focused On…
Human and Digital Systems for
Enabling Innovation by Everyone, Everywhere, Everyday
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R&D Over This Past Year Has Been Focused On…
Human and Digital Systems for
Enabling Innovation by Everyone, Everywhere, Everyday
R&D Over the Next Year Will Be Focused On…
Human and Digital Systems for
Enabling LEAP Innovations
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Erick James
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Erick James
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Erick James
May 6, 2012
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Erick James
May 6, 2012
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Erick James
May 6, 2012
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Like the Deming Prize - It’s An Open Award
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Like the Deming Prize - It’s An Open AwardIt’s about helping those outside of your organization.
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Like the Deming Prize - It’s An Open AwardIt’s about helping those outside of your organization.It’s an award that EVERYONE should get one day!
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Like the Deming Prize - It’s An Open AwardIt’s about helping those outside of your organization.It’s an award that EVERYONE should get one day!
The decision was impossible to make…
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Like the Deming Prize - It’s An Open AwardIt’s about helping those outside of your organization.It’s an award that EVERYONE should get one day!
The decision was impossible to make…So while my decisions are wrong - And I take Full Responsibility
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Like the Deming Prize - It’s An Open AwardIt’s about helping those outside of your organization.It’s an award that EVERYONE should get one day!
The decision was impossible to make…So while my decisions are wrong - And I take Full Responsibility
I hope they are useful
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Doug,
Thank you for this and I'm really sorry I can't be with you and the team this week, please feel free to share this email with everyone there.
I am truly honoured to work with everyone involved with Innovation Engineering. It has always been stimulating and educational working with your team on our innovation projects, but the development of innovation engineering system has taken this to another level; it is a total business mind set, not just a series of bespoke projects.
The journey isn't always a smooth one but I have never learnt so much or developed so much by being part of the innovation engineering community. Steve Jobs famously said that you need to love it or be insane to persevere with innovation because it is so hard - I really love the quote and I use the video clip in most innovation sessions, but what I think he also meant is that it is the right thing to do.
We all deal with people that question the need for innovation but in their hearts most CEO's and board of directors know that innovation is a necessity, the challenge we have in the IE community is to continuously improve the system to make it the easy choice, not the risky or difficult choice.
It is an honour to be connected with Erick and all the other people that have made IE so special. I look forward to seeing the new content and using the output from the conference on a project soon.
Take care and have a great conference.
There is a light and it never goes out!
John
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Everybody’s Got Wings!
We Will Change the World!
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What have you learned in the past 12 months?
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Wisdom From Elders
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“The aim of the program is to have everyone
looking each day to improve”
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“The most important point to be made for the success of this program is
that no involvement of the system or any reduction of special causes of
variation will take place unless management attacks common causes with as
much science and vigor as the production workers and engineers attack
special causes.
In other words, management has to get involved. The problem is not the
workers; the problem in American industry is management. What we have
proven at Nashua and what anyone can prove if they enter this quality
program is that the majority of the workers anywhere in the world will
perform well if given the tools and proper support.
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The Roots are Deep
Akio Toyoda
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The Deming Leadership System(System of Profound Knowledge)
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The Deming Leadership System(System of Profound Knowledge)
1. Appreciation for a System
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The Deming Leadership System(System of Profound Knowledge)
1. Appreciation for a System2. Knowledge about Variation
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The Deming Leadership System(System of Profound Knowledge)
1. Appreciation for a System2. Knowledge about Variation3. Theory of Knowledge (PDSA)
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The Deming Leadership System(System of Profound Knowledge)
1. Appreciation for a System2. Knowledge about Variation3. Theory of Knowledge (PDSA)4. Psychology
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Dr. Deming Was The RightPerson At The Right Time
Kenneth Hopper
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Japan Pre 1950Participatory
Kenneth Hopper
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Japan Pre 1950Participatory
Last printed 0/0/00 0:00 AM Page 1 of 1
1950 - 1962Learned
Scientific Management
Kenneth Hopper
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Japan Pre 1950Participatory
Last printed 0/0/00 0:00 AM Page 1 of 1
1950 - 1962Learned
Scientific Management
1962 Deming PrizeSumitomo Electric
Participatory & Scientific Mgt.Taught & Enabled All Employees
Kenneth Hopper
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Japan Pre 1950Participatory
Last printed 0/0/00 0:00 AM Page 1 of 1
1950 - 1962Learned
Scientific Management
1962 Deming PrizeSumitomo Electric
Participatory & Scientific Mgt.Taught & Enabled All Employees
Kenneth Hopper
“The key was Japan blended the Western
Analytical Mindset with the Eastern System
Mindset.
Clare Crawford-Mason
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Diana Deming Cahill
“You Have to Change The Person Before You Can Change the Organization.”
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Diana Deming Cahill
“You Have to Change The Person Before You Can Change the Organization.”
We used to have what we called Stealth Deming zealots
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Clare Crawford-Mason
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Clare Crawford-Mason
Management has become an empirical process not a philosophy. (Bob)
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Clare Crawford-Mason
Management has become an empirical process not a philosophy. (Bob)
We need a sense of urgency. The world has changed.
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Clare Crawford-Mason
Management has become an empirical process not a philosophy. (Bob)
We need a sense of urgency. The world has changed.
We need to replace management with leadership.
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Clare Crawford-Mason
Management has become an empirical process not a philosophy. (Bob)
We need a sense of urgency. The world has changed.
We need to replace management with leadership.
We are unconscious prisoners of some assumed beliefs.
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Clare Crawford-Mason
Management has become an empirical process not a philosophy. (Bob)
We need a sense of urgency. The world has changed.
We need to replace management with leadership.
We are unconscious prisoners of some assumed beliefs.
You need to be able to say you don’t know (Clare)
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Clare Crawford-Mason
Management has become an empirical process not a philosophy. (Bob)
We need a sense of urgency. The world has changed.
We need to replace management with leadership.
We are unconscious prisoners of some assumed beliefs.
You need to be able to say you don’t know (Clare)
It is critical that we learn how to become larger than the sum of our parts.
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Clare Crawford-Mason
Management has become an empirical process not a philosophy. (Bob)
We need a sense of urgency. The world has changed.
We need to replace management with leadership.
We are unconscious prisoners of some assumed beliefs.
You need to be able to say you don’t know (Clare)
It is critical that we learn how to become larger than the sum of our parts.
Dr. Deming said - Every Day I Learn
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Clare Crawford-Mason
Management has become an empirical process not a philosophy. (Bob)
We need a sense of urgency. The world has changed.
We need to replace management with leadership.
We are unconscious prisoners of some assumed beliefs.
You need to be able to say you don’t know (Clare)
It is critical that we learn how to become larger than the sum of our parts.
Dr. Deming said - Every Day I Learn
The Genius of Deming is the 4 Principles of Profound Knowledge (Bob)
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Clare Crawford-Mason
Management has become an empirical process not a philosophy. (Bob)
We need a sense of urgency. The world has changed.
We need to replace management with leadership.
We are unconscious prisoners of some assumed beliefs.
You need to be able to say you don’t know (Clare)
It is critical that we learn how to become larger than the sum of our parts.
Dr. Deming said - Every Day I Learn
The Genius of Deming is the 4 Principles of Profound Knowledge (Bob)
If we don’t learn this we are screwed.(Clare)
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Lessons from Gordon McGiltonLessons from Gordon McGilton
• When in a maze all you see is walls and halls- Need to get above it and see the bigger issues - Need to make the system visible
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• You will SEE IT when you Believe It- Need to experience to believe
Lessons from Gordon McGilton
• Did you design your innovation system- Or did your organization design it by itself - When someone finds a way it becomes the way - We become efficient at explaining / dealing with failures/defects
- Finance adjusts numbers, Sales uses discounts, mgt. holds money
Lessons from Gordon McGilton
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Lessons from Walter
Deming'wanted'to'build'a'perfect'tree'and'didn't'spend'a'lot'of'6me'worrying'about'all'the'items'that'were'going'to'be'needed'to'make'the'tree'func6onal.'Crosby'built'an'adequate'tree'and'began'trying'to'add'func6ons'to'it.'Crosby'had'to'worry'about'diverse'customers'(scale)'because'he'was'market'driven.'Deming'did'not'worry'about'scale'because'he'was'internally'driven.'He'let'the'clones'worry'about'that.'Crosby'had'to'worry'about'the'resistance'to'change'distribu6on'because'he'could'not'hand'pick'his'clients.'Deming'did'not'consider'it'because'he'did'hand'pick'his'clients.'
If'there'was'a'mistake'in'Deming's'thoughts'it'was'that'he'didn't'consider'the'task'he'was'leaving'to'his'clones.'He'didn't'think'about'marke6ng'into'the'seBlers'and'doubters.'He'then'failed'to'warn'his'clones'that'they'could'not'behave'as'his'duplicates'but'had'to'think'much'more'like'Crosby.'''We'were'no'longer'working'with'firms'that'were'perfectly'suited'to'the'tough'love'style.'
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Lessons from Walter
Dr.'Nelson'told'me'all'those'years'ago'that'I'would'go'to'our'supplier'
because:'"I'was'the'best'we'had."'I'was'terrified'but'I'would'have'been'
even'more'so'if'I'only'knew'how'much'more'I'would'change.'Perfec6on'
is'a'goal'in'our'clients,'our'teaching'and'our'selves.'We'are'the'best'we'
have'because'our'clients'need'us'today.'We'can't'stop'challenging'
ourselves.'We$can't$stop$growing.$We$also$can't$wait$unSl$we$achieve$
perfecSon.$
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Innovat ion Systems
Mission: To Change The World through Systems that Enable Innovationby everyone, everywhere, every day, resulting in
increased speed to market (up to 6X) & decreased risk (30 to 80%).
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Everybody’s Got Wings
A voice unspoken is a voice unheard A song not sung deserves your words.
A vision unseen might pass you by. and Wings won’t grow til you choose to fly.
Everybody's Got Wings. Everybody can fly.
Everybody's got a song to sing inside. Everybody can dance, if given a chance.
Everybody's got a gift to bring. Everybody's got wings.
A past forgotten is freedom’s friend Can you let your self be born again
and can you give your dreams your new found wings and let the world hear your voice ring
CHORUS
lada die die die, spread your wings and fly lada die die die, and fly
Together we’ll fly across the sky bringing light to the darkest night
We’ll fly to the moon and then beyond and the dreams we’ve dreamed will carry on.
CHORUS
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Everybody’s Got Wings
A voice unspoken is a voice unheard A song not sung deserves your words.
A vision unseen might pass you by. and Wings won’t grow til you choose to fly.
Everybody's Got Wings. Everybody can fly.
Everybody's got a song to sing inside. Everybody can dance, if given a chance.
Everybody's got a gift to bring. Everybody's got wings.
A past forgotten is freedom’s friend Can you let your self be born again
and can you give your dreams your new found wings and let the world hear your voice ring
CHORUS
lada die die die, spread your wings and fly lada die die die, and fly
Together we’ll fly across the sky bringing light to the darkest night
We’ll fly to the moon and then beyond and the dreams we’ve dreamed will carry on.
CHORUS
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