- Facilitation -- Facilitation -
Prepared By:Prepared By:
Jason ErnstJason Ernst
The Pennsylvania State UniversityThe Pennsylvania State University
- Facilitation -- Facilitation -
Overview:Overview:- Facilitation DefinedFacilitation Defined- Six Dimensions Six Dimensions - GuidelinesGuidelines- Why it WorksWhy it Works- 3M Example3M Example
- Facilitation -- Facilitation -
Facilitation is a learning process in which a Facilitation is a learning process in which a leader, called a facilitator, guides a group or leader, called a facilitator, guides a group or
individual towards a goal destination.individual towards a goal destination.
What is Facilitation ?What is Facilitation ?
- Uses of Facilitation -- Uses of Facilitation -
- Group Training
-Group Problem Solving
-Team unity
- Collective Decision Making
- Six Dimensions of Facilitation -- Six Dimensions of Facilitation -
1. Planning1. Planning 2. Meaning2. Meaning
3. Confronting3. Confronting
4. Feeling4. Feeling
5. Structuring5. Structuring
6. Valuing6. Valuing
- Six Dimensions of Facilitation -- Six Dimensions of Facilitation -
1. Planning
What is our goal ?
How do we accomplish our goal ?
- Six Dimensions of Facilitation -- Six Dimensions of Facilitation -
2. MeaningAssigning specific meaning to the group members’ experiences and actions.
- Six Dimensions of Facilitation -- Six Dimensions of Facilitation -
3. Confronting
Making certain that groups confront tough issues and problems that need dealt with.
- Six Dimensions of Facilitation -- Six Dimensions of Facilitation -
4. Feeling
To manage the overall feeling within the group.
- Six Dimensions of Facilitation -- Six Dimensions of Facilitation -
5. StructuringHow to structure the learning experience for a particular individual or group.
- Six Dimensions of Facilitation -- Six Dimensions of Facilitation -
6. Valuing
Maintaining the personal integrity and values of group members.
Facilitation GuidelinesFacilitation Guidelines
There is a particular chemistry that will make a group work well together.
The following are some general guidelines that will apply to most groups.
Facilitation GuidelinesFacilitation Guidelines
Encourage the following:• Sharing Ideas
• Full participation
• Extracting the gold
• Trust
• Inclusion of all
• Fun, joy and self-expression
Facilitation GuidelinesFacilitation Guidelines
Avoid the following:
• Pretending distress will go away
• Distress projected onto others
• Discussion that doesn’t go anywhere
• Domination by a few
• Withholding
How Facilitation Works…How Facilitation Works…
“ The facilitator knows how to guide a group of people through cooperative processes, including collective decision-making, so that the group can fulfill its purpose as easily as possible.” (Hunter, 5)
Real World ExampleReal World Example
Better meetings: Dozens of articles & tips on how to run effective meetings - from the basics to advanced facilitation skills.
http://www.3m.com/meetingnetwork/index.html
Real World ExampleReal World Example
Featured Articles:
A Magical Tool for Group Decisions
By: Christopher M. Avery, Ph. D.
Partnerwerks, Inc.
http://www.3m.com/meetingnetwork/articles_advice/christopher/01-02.html
Hypothetical ExerciseHypothetical Exercise
Your company wants you to facilitate a group meeting where a course of action must be decided on four different issues.
What basic methods do you use to facilitate the meeting and reach decisions on the issues ?
Hypothetical ExerciseHypothetical Exercise
Answer to exercise:
Encourage: Sharing Ideas, Full participation, Extracting the gold, Trust, Inclusion of all, Fun, joy and self-expression
Avoid: Pretending distress will go away, Distress projected onto others, Discussion that doesn’t go anywhere, Domination by a few, and Withholding
- Facilitation Summary-- Facilitation Summary-
It is virtually impossible to measure the intangible benefits that group synergy through facilitation can have for your company.
Works CitedWorks CitedAvery, Christopher M. “A Magical Tool for Group Decisions.” Internet. http://www.3m.com/meetingnetwork/articles_advice/christopher/01-02.html 18 February 2001.
“Diversity Roundtable” Internet. http://community.webshots.com/photo/5250780/5253718YaldEqXQav
12 February 2001.
“Diversity Roundtable” Internet. http://community.webshots.com/photo/5250780/5253716uolBbJbucN
12 February 2001.
“Diversity Roundtable” Internet. http://community.webshots.com/photo/5250780/5253720XuepcvPWcN
12 February 2001
“Diversity Roundtable” Internet. http://community.webshots.com/photo/5276885/5277579xjRXzWrGdc
12 February 2001
“Diversity Roundtable” Internet. http://community.webshots.com/photo/5276885/5277581taUATFQPby
12 February 2001
Heron, John. The Facilitators’ Handbook. New York: Kogan Page, 1989.
Hunter, Dale and Bailey Anne, and Taylor, Bill. The Art of Facilitation. Tucson: Fisher Books, 1995.