Douglas James Taylor

Highly proficient technical abilities including Adobe Acrobat, Microsoft Publisher, Adobe and Office suites, database and social media. Strong computer research skills utilizing Quicklaw, Westlaw, Canlii and other government websites.

Exceptional customer service skills such as empathy, advocacy, integrity, persuassiveness and negotiation. Enthusiastic and outgoing, ability to quickly build rapport with the public.

Excellent verbal and written communication skills with attention to detail. Adaptable and creative using social and emotional intelligence in team leadership and interpersonal.

Strong leadership, time management and analytical and problem solving skills. Goal-oriented with demonstrated management aptitude.

Employment Experience

Print, Graphic and Video Production

Corporate Identity and Branding Development

Recordkeeping

Software Assistance

Asset Deployment

Provide first-level technical support to Students & Faculty

Printer Upkeep

Minor Hardware Repairs

Student Paralegal (Field Placement) -Royal Bank of Canada, Global Functions Law Group, General Counsel

Review and assess risk factors in all incoming documents, prioritize and redistribute matters when necessary.

Conduct research, assess, develop and deliver recommendations and partner with business and functional partners to mitigate litigation risk and to promote efficiencies in the manner in which litigation and escalations are effectively managed

Assist and provide support to the RBC Law Group’s Global Dispute Management Team, Corporate Secretarial, Subsidiary Governance and Corporate Archival services

Provide initial enterprise, legal and regulatory counsel in support of internal business partners regarding all businesses, products and initiatives from the RBC network of branches and related executive offices

Manage disputes affecting the enterprise; provide support to enterprise level activities, including Bank Act issues, enterprise compliance, M and A, corporate governance, IP and procurement support. Identify risks and employ early resolution techniques via email and telephone to resolve legal matters

2010 - 2011

2007 - 2010Financial Services Representative

Licensed Financial Advisor

Unit Manager

Canadian Imperial Bank of Commerce (CIBC)

Edward Jones Investments (Canada)

Bank of Montreal Financial Group (BMO) 2000 - 2006

Print Support Specialist (Work-Study Program) - ITS Humber College ITAL

Website and Social Media Strategy Development

Digital Media Design

Private Business Consulting

Owner/Operator - DJT Design Studios 2007 - Present

2012 - 2016

2016

Other Industry Experience

948 Sandcliff Dr., Oshawa, ON, L1K 2E4 Phone: 289-979-9232 Email: info@dougjtaylor.com Website: www.dougjtaylor.com

Transferable Skills Summary

Douglas James Taylor --- 289.979.9232 --- info@dougjtaylor.com 1

Resetting Passwords

Voucher Redemptions

Equipment Signout

Douglas James Taylor

Bachelor of Applied Arts Degree - Paralegal Studies

• Completed courses in Administrative Law, Alternative Dispute Resolution, Court and Government OfficeAdministration, Employment Law, Insurance Law, and Advanced Legal Research and Writing

948 Sandcliff Dr., Oshawa, ON, L1K 2E4 Phone: 289-979-9232 Email: info@dougjtaylor.com Website: www.dougjtaylor.com

Education

2012 - 2016Humber College Institute of Technology and Applied Learning

Other Certificates

Canadian Securities Institute (CSI), Global Education Inc.

• Canadian Securities Course (CSC) Life License Qualifying Program (LLQP)

• Conduct and Ethical Practices Handbook (CPH) Wealth Management Essentials (WME)

• Canadian Insurance Course (CIC)

Civic Engagement

Volunteer Member - Toronto Organizing Committee

2007 - 2011

Humber College ϥTAL, Continuing Education 2003• Legal Studies Certificate

Professional Conduct: Authorized Practices and Ethical Conduct for the Court and Tribunal Agent

2015 - CurrentOntario Justice Education Network (OJEN)

Volunteer Member 2016 - CurrentThe Access to Justice Research Network (AJRN)

Volunteer Member Ontario Paralegal Association (OPA)

2013 - Current

• Government & LSUC (Law Society of Upper Canada) Relations Committee

• OBA/OJEN Competitive Mock Trials (OOCMT)• Sponsorship and Volunteer Coordinator

Steering Committee MemberThe Paralegal Cup Intercollegiate Mooting Competition

• Sponsorship, Facilities, Media, Audio/Video Production, Fianances

2012 - Current

Architect of Justice VolunteerThe Action Group on Access to Justice (TAG)

• Doors Open Toronto, Osgoode Hall, Law Society of Upper Canada

2016

Douglas James Taylor --- 289.979.9232 --- info@dougjtaylor.com 2

Awards and Recognition

Humber College Institute of Technology and Advanced Learning

• 2012 - 2016 Dean's List, Honours 2014 Prosecutors' Association of Ontario Award• 2015 Paralegal Studies Student Leadership Award 2014 Humber College Certificate of Merit• 2014 Prosecutors' Association of Ontario Award