douglas county sheriff’s office deputy ron hanavan deputy cocha heyden community relations/crime...
TRANSCRIPT
Douglas County Sheriff’s Office
Deputy Ron Hanavan
Deputy Cocha Heyden
Community Relations/Crime Prevention
303-660-7544
ROBBERY PREVENTION
What we are going to learn today..
The realities of robbery Opening and closing procedures Proper cash handling system Physical Security considerations Prevention checklist Do’s and Don’ts during an actual robbery
Realities of Robbery
Robbery-A Dangerous Crime
A robber commits a hold up because he or she believes that their profit will be worth the risk
Decrease the possible profit, on hand, and increase the risk= less victims
Personal safety is an important consideration when planning how to react to an armed robbery
That is why we are here today…..
Opening and Closing Procedures
At least two employees present Do a quick security check of
outside entry points Use prearranged signal to indicate
everything checked out okay At closing, make sure no one is
hiding in business Walk to the parking lot together
Proper Cash Protection System
It is a good idea to have training on various possible types of attacks
The system should work by first saving lives and second by protecting the money
Keep cash at a minimum, on hand If business deals in a lot of cash,
have a pick up more then once a day
When opening and closing, cash on hand should be very miminum
Proper Cash Protection System
Consider using a money safe that requires more than one employee to open and remove daily receipts
Always lock safes after the day’s opening funds are obtained
Dual Control of safes and two-key inner compartment money safes require at least two people to open door, thus helping to prevent robberies
Try not to open the cash safe to often Do not maintain more surplus cash in business than is
absolutely necessary
Etc…
Always keep money out of reach and sight of customers
DO NOT count out cash drawers in sight of customers
Making Bank Deposits
Try to make bank deposits during daylight hours with more than one person
Vary the route to the bank Do not make any stops along
the way Vary the time of day the
deposit is made Vary the personnel making the
deposit if possible Disguise the currency bag in
another container Use armed guard if necessary
Physical Security Considerations
Security Considerations
Physical barriers such as bullet-resistant enclosures between customers and employees provides the greatest protection
Robbers sometimes lock employees in storage rooms. Hide a key inside of that room
Mark the edge of the doorway at varying heights to identify the height of a robber
Think about installing prominent surveillance camera equipment. We recommend having 31 videos, one for each day of month.
Keep side and rear doors and windows closed and locked Delivery or personnel doors should have peephole or card entry
system
Robbery Prevention Checklist
Make Business Unattractive to Robber
Keep business neat and clean
Keep it well stockedGet away from sales
counter when there are no customers in business
Locate Sales Counter in Clear View
Do not block windows with posters or flyers
Remove any displays, after dark that a robber could hide behind
Make sure that you can see out and a passerby’s or the deputies can see in
Spot Possible Hiding Places
Notice possible escape routes from the business
After dark, observe lighting and dark corners
Keep Alert at All Times
Notice what is going on outside the business
Be aware of cars parked across the street or off to one side of the lot
Look for anyone who may be watching the business or hanging around
Call the Sheriff’s Office if they do not leave
Good Customer Service
Look them in the eye Ask the customer ahead of
someone suspicious “Are you together?”
The customer usually turns around to look at the person, they may be able to identify that person later
In The Event of a Robbery
Remain Calm
Don’t challenge the robber Don’t make any sudden
movements The average robbery takes
less than two minutes Activate the alarm only when
the robber leaves the building
Obey the Robbers Orders
• Robbers seldom hurt cooperative people• Give the robber only what is asked for, do
not give him anymore• If you do not have what he asks for,
politely explain• Follow the robber’s instructions exactly• Keep calm and observe what the robber
looks like, and what he is wearing• Try to remember what he says• Try to remember what type of weapon, is
robber has one
Announce Possible Surprises
If you must reach for something, or move in any way, tell the robber first
If someone is in the back room, or is expected in the business, tell the robber
Once the Robber Has Left
If possible, watch him leave the premises
Look for direction of travel from the business
Look for a vehicle, color, make and model, and license number
DO NOT DO NOT DO NOT CHASE AFTER THE ROBBER
DON’T DO THIS…
DON’T ARGUE WITH THE ROBBER
DON’T FIGHT THE ROBBER
DON’T USE WEAPONS DON’T CHASE ROBBER, IT
INVITES VIOLENCE DON’T ESTIMATE THE
AMOUNT OF LOSS-DON’T GUESS
CALL THE SHERIFF’S OFFICE..
Dial 911, and don’t hang up until they tell you to do so
Tell dispatchers is medical is needed Protect the scene by locking front door.
Discontinue business until deputies are finished
DO NOT TOUCH ANY EVIDENCE Call any necessary supervisors Separate witnesses, do not let them
discuss what has happened Complete any necessary forms
QUESTIONS