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DIRECTORY OF SERVICES

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Page 1: DoS_2011

D I R E C T O R Y O F S E R V I C E S

Page 2: DoS_2011

welcome to the university of california, berkeley!

Behind every action throughout our department,

the message is simple and powerful: STUDENTS FIRST!

LeNorman Strong, Associate Vice Chancellor of RSSP

Eddie L. Bankston, Assistant Vice Chancellor of Housing & Dining

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message from the executive director

I would like to personally welcome you to the award-winning Cal Dining

program. We are a self-operated, full-service dining operation for the Cal

community, including students, faculty, staff, alumni, parents and guests. It is

a great honor and pleasure to serve you in our on-campus dining locations.

Our experience has taught us that a passion for serving — not feeding — our

customers is the key factor in our ability to grow continuously and provide

better service options on campus. I am proud of our recent accomplishments

and our ground-breaking organic, sustainable and green initiatives.

Dining is not solely about the food that is presented on the plate but the

total experience, from menu selection to location atmosphere through to

composting at meal’s end. We do everything possible to create a positive

and enjoyable dining experience.

I personally encourage and welcome your comments and suggestions. The

Cal Dining team thrives on feedback from our customers. I want students to

feel comfortable communicating directly with me and every Cal Dining staff

member. Send us an e-mail, fill out a comment card, or speak with any dining

location manager.

I look forward to seeing you on-campus. Go Bears!

Shawn LaPean, Executive Director of Cal Dining

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we respond to each and every customer comment

ask us anything

Fill out a comment card at any dining location or send an e-mail to

[email protected] with any questions, comments or suggestions.

Our student customers are the center of everything we do. Our team is

dedicated to making sure our customers enjoy — and help create — the food

and services we provide. We respond to each and every customer comment.

Through online and paper comment cards, we gather feedback and respond

quickly, often within 24 hours. We encourage guests to seek out our

managers and executive chefs and to always feel comfortable interacting

with them.

E-mail [email protected] or visit our staff directory online,

http://caldining.berkeley.edu

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LEAGUEIn 2007, Cal Dining received the coveted Ivy Award, one of the oldest food

service industry accolades. Recently, we’ve won several awards for our

efforts and commitment to continuously improve our services:

• Director, Shawn LaPean, recipient of 2008 IFMA Silver Plate Award

• Voted Third Place in the 2007 PETA2 “Veg-Friendly Colleges” contest

• City of Berkeley’s Champions of Sustainability award, 2006

• Eight national dining awards from NACUFS for residential dining

program

• More than twenty American Culinary Federation sanctioned culinary

competition medals

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15 LOCATIONS TO SPEND YOUR DOUGH

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The first green-certified building on Cal’s campus, Crossroads

is our largest residential dining common. With seating for up to

800 customers, Crossroads features a variety of distinct stations:

including a made-to-order deli, a certified organic salad bar, comfort

foods, vegetarian/vegan, grill and a variety of soups, cereals, and

beverages. Crossroads also offers a popular late-night à la carte grill.

In Fall 2008, Crossroads became home to the Honey Bear Bakery,

our in-house bakery, delivering to our on-campus locations and

four dining commons. Honey Bear Bakery produces a delicious

assortment of bakery and dessert selections.

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The Den, one of four residential retail locations, features a Peet’s Coffee

& Tea store, made-to-order deli and bagel bar, smoothies, and grab-

and-go items.

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Renovated in 2007, Café 3 is a popular hot spot with six distinct seating areas

including a Cyber Lounge and a comfy study area. Café 3 is home to Star Ginger, the

first co-branded food concept in Cal Dining’s residential dining locations, as well, as

traditional foods, pizza, pasta, and a certified organic salad bar.

Unique to Café 3, are the weekday brunches.

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Attached to Café 3, Bear Market is our first mini-grocery

store in the residential area. Bear Market offers grab-and-

go, microwavable and frozen meals, as well as, snacks

beverages, health and beauty items, and laundry detergent

— all the basics!

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The Foothill dining commons offers

traditional favorites at breakfast and a variety

of options for lunch and dinner, including

hot entrée stations, vegan/vegetarian fare,

certified organic salad bar, made-to-order

deli, and desserts.

Page 15: DoS_2011

Attached to the Foothill dining commons, Cub Market offers

grab-and-go items, microwavable and frozen meals, as well

as snacks, beverages, health and beauty items, and laundry

detergent.

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The historic Clark Kerr Campus adds a unique touch to the

dining experience. From the popular short-order grill to

the certified organic salad bar, this dining facility serves a

variety of culinary delights. The courtyard patio provides a

tranquil setting for outdoor dining.

Clark Kerr, the second green-certified location on campus,

is also home to our “Edible Garden,” an herb garden and

fruit-bearing trees. Summer conference accommodations

and catered events are also offered.

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Also at Clark Kerr, CKCub is a residential retail kiosk stocked

with grab-and-go items, snacks and select sundry items.

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the golden bear

Located in the heart of campus, on the famous Sproul Plaza,

GBC offers a great mix of made-to-order and grab-and-go

items, such as packaged Kosher items, made-to-order deli

and grill, smoothies, bagel bar, salads, bento boxes and sushi.

SPOTLIGHT ITEM: Freshens Smoothies & Yogurt

the golden bear produce stand

Cal Dining operates a weekly produce stand, Monday through

Thursday, in front of the Golden Bear, featuring fresh fruit and

produce. The produce stand is a great way for students to

stay healthy… and use their meal plan points!

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ramona’s

Specializing in Asian rice bowls and made-to-order panini,

Ramona’s also serves grab-and-go items, baked goods and

a variety of beverages and snacks. Located in Wurster Hall,

Ramona’s has plenty of indoor and outdoor seating.

SPOTLIGHT ITEM: Rice bowls and dim sum

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qualcomm cybercafe

The Qualcomm CyberCafé is Cal Dining’s newest location,

featuring a Peet’s Coffee & Tea store, a made-to-order

wrap bar, salads and other grab-and-go items. Located on

the north side of campus, QC2 is perfect for getting coffee

between classes or sitting down for lunch.

SPOTLIGHT ITEM: Build-Your-Own-Wrap Combo

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pat brown’s grille

Serving the northwest part of campus, Pat Brown’s has a

made-to-order grill, along with an impressive selection of

grab-and-go items, sandwiches, salads, fresh fruit, snacks

and desserts. The menu is complimented with plenty of

indoor and outdoor patio seating.

PLANNED CONSTRUCTION IN FALL 2011. WILL RE-OPEN IN SPRING 2012 WITH A BRAND NEW CONCEPT.

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the pro shop

Located in the campus Recreational Sports Facility, The Pro

Shop features healthy grab-and-go and packaged items and

offers a large variety of beverages for the fitness customers

and athletes.

SPOTLIGHT ITEM: Straus Frozen Yogurt

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terrace cafe

Designed for quick service on the run, Terrace Café features

a variety of popular grab-and-go salads, sushi, sandwiches

and a convenient Bank of America ATM.

SPOTLIGHT ITEM: Amy’s gourmet frozen entrees

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common grounds

On level F of Dwinelle Hall, Common Grounds proudly brews

Peet’s Coffee and offers standard Peet’s coffee and tea

products as well as grab-and-go items. It’s also a great place

to study!

SPOTLIGHT ITEM: Ben & Jerry’s ice cream bars

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...chef / restaurateur (Lemon Grass Restaurant),

cookbook author, food writer/columnist and

culinary instructor launched Star Ginger at Café 3

with Cal Dining.

Specializing in Vietnamese and Thai selections,

Star Ginger is the first co-branded food concept in

Cal Dining’s residential dining locations.

mai pham

chef partners

In the Fall of 2007, Cal Dining launched the Chef

Partners Program. This program brings culinary

icons and their recipes to campus. Celebrity Chef,

Mai Pham, brings the Star Ginger branded concept

to Café 3. She regularly visits to train the on-site

cooking staff.

Renowned cookbook author, Mollie Katzen brings

fresh vegetarian and local selections to our

program.

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...one of the best-selling cookbook authors

of all time, consults with Cal Dining on

enhancing flavorful, fresh vegetarian

selections.

A 2007 inductee into the prestigious James

Beard Cookbook Hall of fame, and largely

credited with moving healthful vegetarian

food from the “fringe” to the center of the

American dinner plate.

mollie katzen

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special events

Throughout the year, Cal Dining

offers special events to liven up

the dining experience. From select

menus to award-winning theme

dinners, these monotony breakers

are fun for students and staff alike!

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nutrition

Every Cal Dining location offers a variety of nutritionally balanced

food options and ingredients, so you can choose based on your dining

preferences and nutritional needs. Nutritional analysis of the food we

serve is available online via our web site,

http://caldining.berkeley.edu.

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food allergies and special dietary needs

Cal Dining works with customers who have food allergies and specific food

restrictions — cultural, religious, or general — to make sure they get the most

from their dining experience. Individual counseling is available to every

customer.

counseling and guidance

We are here to help! Take advantage of our staff resources and counseling. Those

who need specific dietary guidance or have nutritional questions can e-mail

[email protected] to discuss specific dining options. Visit our web page

for more information: http://caldining.berkeley.edu

Customers with food allergies or special dietary needs are encouraged to set up

a meeting with the unit manager and executive chef, as soon as they begin dining

with us. Send an e-mail to [email protected].

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• Cal Dining is a member of The Food Allergy & Anaphylaxis Network [FAAN]

• We offer packaged Kosher options and observe religious and cultural holidays centered

around food in our dining halls and á la carte retail locations.

• Nutrition kiosks with ingredients and analysis tools are available in all of our dining

halls, as well as online.

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events

tastings

contests

prizes

... more

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get connected

Stay up-to-date with all things Cal Dining.

Make sure to follow us on Twitter and

“Like” us on Facebook for breaking news,

giveaways and general good times!

facebook.com/caldining

twitter.com/caldining

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honey bear bakery

Launched in Fall 2008, Honey Bear Bakery serves as our in-house bakery,

delivering to our on-campus locations and four dining commons. Our selection

of muffins, scones, cookies, bars and other sweets are made fresh every day with

the finest all-natural ingredients. In addition to our traditional baked goods, a

variety of delightful vegan treats are whipped up daily, satisfying every sweet

tooth.

So grab a “cubcake” at our retail shops, don’t skip dessert while dining in the

dining halls, and be sure to stop in at Crossroads, the bakery hub, to watch our

bakers at work. Surround yourself with the delicious aromas coming from our

ovens, while you enjoy the scrumptious desserts.

Baked fresh, Every day. From Cal Dining’s Kitchens to You!

Do you have sticky paws?

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cal catering

Fully at your service, our Catering & Events Coordinators are dedicated to

providing you with our award-winning culinary expertise and extraordinary

service. Whether you are planning for a simple coffee break or an elegantly

served reception and full-course dinner, we can accommodate your needs at our

exquisite Clark Kerr Campus or at any other on-campus location.

For those with on-campus catering needs, we also deliver boxed breakfast and

lunch entrees exclusively to our campus customers. Simply choose from a variety

of delicious trays and boxed meals, and let our expert staff do the worrying.

For more information, please visit us at: http://catering.berkeley.edu.

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student employment

Cal Dining offers several on-campus student

employment opportunities. We offer a very competitive

hourly wage, free meals during shifts and other great

benefits. Apply online:

http://caldining.berkeley.edu/jobs.html

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Use your mealplan points at any Cal Dining

location!

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caldining.berkeley.edu • [email protected] OF CALIFORNIA, BERKELEY

D I R E C T O R Y O F S E R V I C E S