dos_2011
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http://caldining.berkeley.edu/dos/DoS_2011.pdfTRANSCRIPT
D I R E C T O R Y O F S E R V I C E S
welcome to the university of california, berkeley!
Behind every action throughout our department,
the message is simple and powerful: STUDENTS FIRST!
LeNorman Strong, Associate Vice Chancellor of RSSP
Eddie L. Bankston, Assistant Vice Chancellor of Housing & Dining
message from the executive director
I would like to personally welcome you to the award-winning Cal Dining
program. We are a self-operated, full-service dining operation for the Cal
community, including students, faculty, staff, alumni, parents and guests. It is
a great honor and pleasure to serve you in our on-campus dining locations.
Our experience has taught us that a passion for serving — not feeding — our
customers is the key factor in our ability to grow continuously and provide
better service options on campus. I am proud of our recent accomplishments
and our ground-breaking organic, sustainable and green initiatives.
Dining is not solely about the food that is presented on the plate but the
total experience, from menu selection to location atmosphere through to
composting at meal’s end. We do everything possible to create a positive
and enjoyable dining experience.
I personally encourage and welcome your comments and suggestions. The
Cal Dining team thrives on feedback from our customers. I want students to
feel comfortable communicating directly with me and every Cal Dining staff
member. Send us an e-mail, fill out a comment card, or speak with any dining
location manager.
I look forward to seeing you on-campus. Go Bears!
Shawn LaPean, Executive Director of Cal Dining
we respond to each and every customer comment
ask us anything
Fill out a comment card at any dining location or send an e-mail to
[email protected] with any questions, comments or suggestions.
Our student customers are the center of everything we do. Our team is
dedicated to making sure our customers enjoy — and help create — the food
and services we provide. We respond to each and every customer comment.
Through online and paper comment cards, we gather feedback and respond
quickly, often within 24 hours. We encourage guests to seek out our
managers and executive chefs and to always feel comfortable interacting
with them.
E-mail [email protected] or visit our staff directory online,
http://caldining.berkeley.edu
LEAGUEIn 2007, Cal Dining received the coveted Ivy Award, one of the oldest food
service industry accolades. Recently, we’ve won several awards for our
efforts and commitment to continuously improve our services:
• Director, Shawn LaPean, recipient of 2008 IFMA Silver Plate Award
• Voted Third Place in the 2007 PETA2 “Veg-Friendly Colleges” contest
• City of Berkeley’s Champions of Sustainability award, 2006
• Eight national dining awards from NACUFS for residential dining
program
• More than twenty American Culinary Federation sanctioned culinary
competition medals
15 LOCATIONS TO SPEND YOUR DOUGH
The first green-certified building on Cal’s campus, Crossroads
is our largest residential dining common. With seating for up to
800 customers, Crossroads features a variety of distinct stations:
including a made-to-order deli, a certified organic salad bar, comfort
foods, vegetarian/vegan, grill and a variety of soups, cereals, and
beverages. Crossroads also offers a popular late-night à la carte grill.
In Fall 2008, Crossroads became home to the Honey Bear Bakery,
our in-house bakery, delivering to our on-campus locations and
four dining commons. Honey Bear Bakery produces a delicious
assortment of bakery and dessert selections.
The Den, one of four residential retail locations, features a Peet’s Coffee
& Tea store, made-to-order deli and bagel bar, smoothies, and grab-
and-go items.
Renovated in 2007, Café 3 is a popular hot spot with six distinct seating areas
including a Cyber Lounge and a comfy study area. Café 3 is home to Star Ginger, the
first co-branded food concept in Cal Dining’s residential dining locations, as well, as
traditional foods, pizza, pasta, and a certified organic salad bar.
Unique to Café 3, are the weekday brunches.
Attached to Café 3, Bear Market is our first mini-grocery
store in the residential area. Bear Market offers grab-and-
go, microwavable and frozen meals, as well as, snacks
beverages, health and beauty items, and laundry detergent
— all the basics!
The Foothill dining commons offers
traditional favorites at breakfast and a variety
of options for lunch and dinner, including
hot entrée stations, vegan/vegetarian fare,
certified organic salad bar, made-to-order
deli, and desserts.
Attached to the Foothill dining commons, Cub Market offers
grab-and-go items, microwavable and frozen meals, as well
as snacks, beverages, health and beauty items, and laundry
detergent.
The historic Clark Kerr Campus adds a unique touch to the
dining experience. From the popular short-order grill to
the certified organic salad bar, this dining facility serves a
variety of culinary delights. The courtyard patio provides a
tranquil setting for outdoor dining.
Clark Kerr, the second green-certified location on campus,
is also home to our “Edible Garden,” an herb garden and
fruit-bearing trees. Summer conference accommodations
and catered events are also offered.
Also at Clark Kerr, CKCub is a residential retail kiosk stocked
with grab-and-go items, snacks and select sundry items.
the golden bear
Located in the heart of campus, on the famous Sproul Plaza,
GBC offers a great mix of made-to-order and grab-and-go
items, such as packaged Kosher items, made-to-order deli
and grill, smoothies, bagel bar, salads, bento boxes and sushi.
SPOTLIGHT ITEM: Freshens Smoothies & Yogurt
the golden bear produce stand
Cal Dining operates a weekly produce stand, Monday through
Thursday, in front of the Golden Bear, featuring fresh fruit and
produce. The produce stand is a great way for students to
stay healthy… and use their meal plan points!
ramona’s
Specializing in Asian rice bowls and made-to-order panini,
Ramona’s also serves grab-and-go items, baked goods and
a variety of beverages and snacks. Located in Wurster Hall,
Ramona’s has plenty of indoor and outdoor seating.
SPOTLIGHT ITEM: Rice bowls and dim sum
qualcomm cybercafe
The Qualcomm CyberCafé is Cal Dining’s newest location,
featuring a Peet’s Coffee & Tea store, a made-to-order
wrap bar, salads and other grab-and-go items. Located on
the north side of campus, QC2 is perfect for getting coffee
between classes or sitting down for lunch.
SPOTLIGHT ITEM: Build-Your-Own-Wrap Combo
pat brown’s grille
Serving the northwest part of campus, Pat Brown’s has a
made-to-order grill, along with an impressive selection of
grab-and-go items, sandwiches, salads, fresh fruit, snacks
and desserts. The menu is complimented with plenty of
indoor and outdoor patio seating.
PLANNED CONSTRUCTION IN FALL 2011. WILL RE-OPEN IN SPRING 2012 WITH A BRAND NEW CONCEPT.
the pro shop
Located in the campus Recreational Sports Facility, The Pro
Shop features healthy grab-and-go and packaged items and
offers a large variety of beverages for the fitness customers
and athletes.
SPOTLIGHT ITEM: Straus Frozen Yogurt
terrace cafe
Designed for quick service on the run, Terrace Café features
a variety of popular grab-and-go salads, sushi, sandwiches
and a convenient Bank of America ATM.
SPOTLIGHT ITEM: Amy’s gourmet frozen entrees
common grounds
On level F of Dwinelle Hall, Common Grounds proudly brews
Peet’s Coffee and offers standard Peet’s coffee and tea
products as well as grab-and-go items. It’s also a great place
to study!
SPOTLIGHT ITEM: Ben & Jerry’s ice cream bars
...chef / restaurateur (Lemon Grass Restaurant),
cookbook author, food writer/columnist and
culinary instructor launched Star Ginger at Café 3
with Cal Dining.
Specializing in Vietnamese and Thai selections,
Star Ginger is the first co-branded food concept in
Cal Dining’s residential dining locations.
mai pham
chef partners
In the Fall of 2007, Cal Dining launched the Chef
Partners Program. This program brings culinary
icons and their recipes to campus. Celebrity Chef,
Mai Pham, brings the Star Ginger branded concept
to Café 3. She regularly visits to train the on-site
cooking staff.
Renowned cookbook author, Mollie Katzen brings
fresh vegetarian and local selections to our
program.
...one of the best-selling cookbook authors
of all time, consults with Cal Dining on
enhancing flavorful, fresh vegetarian
selections.
A 2007 inductee into the prestigious James
Beard Cookbook Hall of fame, and largely
credited with moving healthful vegetarian
food from the “fringe” to the center of the
American dinner plate.
mollie katzen
special events
Throughout the year, Cal Dining
offers special events to liven up
the dining experience. From select
menus to award-winning theme
dinners, these monotony breakers
are fun for students and staff alike!
nutrition
Every Cal Dining location offers a variety of nutritionally balanced
food options and ingredients, so you can choose based on your dining
preferences and nutritional needs. Nutritional analysis of the food we
serve is available online via our web site,
http://caldining.berkeley.edu.
food allergies and special dietary needs
Cal Dining works with customers who have food allergies and specific food
restrictions — cultural, religious, or general — to make sure they get the most
from their dining experience. Individual counseling is available to every
customer.
counseling and guidance
We are here to help! Take advantage of our staff resources and counseling. Those
who need specific dietary guidance or have nutritional questions can e-mail
[email protected] to discuss specific dining options. Visit our web page
for more information: http://caldining.berkeley.edu
Customers with food allergies or special dietary needs are encouraged to set up
a meeting with the unit manager and executive chef, as soon as they begin dining
with us. Send an e-mail to [email protected].
• Cal Dining is a member of The Food Allergy & Anaphylaxis Network [FAAN]
• We offer packaged Kosher options and observe religious and cultural holidays centered
around food in our dining halls and á la carte retail locations.
• Nutrition kiosks with ingredients and analysis tools are available in all of our dining
halls, as well as online.
events
tastings
contests
prizes
... more
get connected
Stay up-to-date with all things Cal Dining.
Make sure to follow us on Twitter and
“Like” us on Facebook for breaking news,
giveaways and general good times!
facebook.com/caldining
twitter.com/caldining
honey bear bakery
Launched in Fall 2008, Honey Bear Bakery serves as our in-house bakery,
delivering to our on-campus locations and four dining commons. Our selection
of muffins, scones, cookies, bars and other sweets are made fresh every day with
the finest all-natural ingredients. In addition to our traditional baked goods, a
variety of delightful vegan treats are whipped up daily, satisfying every sweet
tooth.
So grab a “cubcake” at our retail shops, don’t skip dessert while dining in the
dining halls, and be sure to stop in at Crossroads, the bakery hub, to watch our
bakers at work. Surround yourself with the delicious aromas coming from our
ovens, while you enjoy the scrumptious desserts.
Baked fresh, Every day. From Cal Dining’s Kitchens to You!
Do you have sticky paws?
cal catering
Fully at your service, our Catering & Events Coordinators are dedicated to
providing you with our award-winning culinary expertise and extraordinary
service. Whether you are planning for a simple coffee break or an elegantly
served reception and full-course dinner, we can accommodate your needs at our
exquisite Clark Kerr Campus or at any other on-campus location.
For those with on-campus catering needs, we also deliver boxed breakfast and
lunch entrees exclusively to our campus customers. Simply choose from a variety
of delicious trays and boxed meals, and let our expert staff do the worrying.
For more information, please visit us at: http://catering.berkeley.edu.
student employment
Cal Dining offers several on-campus student
employment opportunities. We offer a very competitive
hourly wage, free meals during shifts and other great
benefits. Apply online:
http://caldining.berkeley.edu/jobs.html
Use your mealplan points at any Cal Dining
location!
caldining.berkeley.edu • [email protected] OF CALIFORNIA, BERKELEY
D I R E C T O R Y O F S E R V I C E S