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Diagnostic Tools and ResourcesDoOD for CCGs:
Key
NHSEmployers
A part of the NHS Confederation working on behalf of the
www.nhsemployers.org/OD @[email protected]
Focus on culture, values and behaviours
Internal development of staff
Creating a coaching culture within CCGs and achieving the right values
Clinical leadership and identifying successors for clinical and leadership roles
Working in partnership with providers to develop leadership capability together
Talent management
System-wide transformational change
Problem solving/strategy development
NHSEmployers
A part of the NHS Confederation working on behalf of the
Diagnostic Tools and ResourcesDoOD for CCGs:
www.nhsemployers.org/OD @[email protected]
Tool Source ref/further info Uses Comments
Adkar Change Model http://www.change-management.com/tutorial-adkar-overview.htm
- Change management- Team diagnostics
NHS 360 Feedback NHS - Individual and team development- Coaching
OPQ32 SHL - Individual and team development- Coaching
- Recruitment
Facilitator has to be licensed
Large Group Intervention (LGI) methodologies
Various - System diagnostics A range of tools to engage whole systems in rapid change
Leadership beahaviours (inc 360) http://www.leadershipacademy.nhs.uk/discover/leadership-framework-360-feedback-t
ool/
- Individual development - tools for use with single person or groups of individuals
- Appraisal- Coaching
We have developed our own leadership behaviours and partnered with local university to develop a cost effective 360. We have also
used this tool for Drs Revalidation 360 generating significant savings
16PF OPP Ltdhttp://www.opp.com
- Individual development- Team building
Facilitator has to be licensed
Ansoff Matrix http://www.ansoffmatrix.com/ - Identifying strategic priorities
OPQ SHLhttp://www.shldirect.com
- Individual development- Team building- Recruitment
- Talent management
Facilitator has to be licensed
Packtypes www.packtypes.com - Individual development- Team building- Recruitment
Burke-Litwin model of Organisational Performance and Change
Burke, W.W. (1992) Organization Develop-ment – A Process of Learning and Changing
Reading, Mass., Addison-Welsey
- System diagnosis Can use overtly or in the background
Cultural Assessment Diagnosing Organizational Culture Instrument – roger Harrison & Herb Stokes (1992)
ISBN 978-0-88390-316-2
- System diagnostics Definition of culture used here constellation of beliefs, values, work styles and relationships
that distinguish one organisation from another
De Bono 6 Thinking Hats http://www.debonogroup.com/six_thinking_hats.php
- Creative thinking – problem solving
www.nhsemployers.org/OD @[email protected]
Tool Source ref/further info Uses Comments
Denison Org Culture survey http://denisonconsulting.com/model/organizational-culture
- Adaptability, mission, involvement, consistency
Require licence
Diagnosing Organisational Culture Harrison Stokes - Organisational development- Team development
Team Leadership questionnaireTeam Working questionnaire
Health Care Team effectiveness projectwww.aston.ac.ul/achsortop
Woodcock Team analysis Unsure of original source! - Team process review A questionnaire based on the Building Blocks model. Useful in provoking discussion
www.nhsemployers.org/OD @[email protected]
Tool Source ref/further info Uses Comments
Ishikawa (fish bone) http://www.rff.com/fishbone-template.htm - Problem solving: cause and effect identification
A Learning Company questionnaire Book: The learning company, a strategy for sustainable development, Pedler, M,
Burgoyne, J & Boydell, T.
Diagnostic which identifies stakeholder profile of current position, which can be used to
identify gaps and priorities
Questionnaire is on page 30-31
Mckinsey 7 S (5 star) http://www.mindtools.com/pages/arti-cle/newSTR_91.htm
Visioning tool which is ideal for giving recipients an overview of current and
future org ways of working
Porters 5 Forces http://www.quickmba.com/strategy/porter.shtml
- Identifying strategic priorities- Competitive analysis
Thinking Dimensions Global http://www.thinkingdimensionsglobal.com - Business RCA- Problem solving decision making
Require licence
Force Field analysis http://www.institute.nhs.uk/quality_and_service_improvement_tools/quality_and_service_improvement_tools/force_field_analys
is.html
- Decision making
5 Whys http://www.isixsigma.com/tools-templates/-cause-effect/determine-root-cause-5-whys/
Problem solving
Appreciative inquiry VariousDavid Cooperider, Diana Whitney
- Individual development- Team building
- Team development
Need to be clear on purpose to craft the inquiry using an appreciative methodology,
not off-the -shelf
Aston Team Positivity Ratio www.astonod.com - Team building
Aston Team Performand Inventory www.astonod.com - Team process review- Team building
- Team development
Facilitator has to be licensedQuite complex
Aston Team Coach Workbook www.astonod.com - Team development
Belbin Team Roles www.belbin.com - Individual development- Team building
- Team development
www.nhsemployers.org/OD @[email protected]
Tool Source ref/further info Uses Comments
Energy Readiness Assessment Tool NHS SSPPI Energy Indexhttp://www.changemodel.nhs.uk/pg/cv_-
blog/content/view/62407
- Team building Requires registration, straightforward on line survey and returned data & feedback form a
trained and there is facilitator training
FIRO-B OPP Ltdhttp://www.opp.com
- Individual development Facilitator has to be licensed
Firo-B OPP Ltdhttp://www.opp.com
- Individual development- Team building
- Team development
Facilitator has to be licensed
Five Dysfunctions of a team: team assessment
www.tablegroup.com (USA)www.nandrltd.com (UK partner)
- Team development Interesting model but only purchasable in US currency
Hay Management Styles HayGroup - Individual development
Learning styles Honey & Mumford - Individual development - tools for use with single person or groups of individuals
Fee for each profile
16PF OPP Ltdhttp://www.opp.com
- Individual development- Team building
- recruitment- Talent management
Facilitator has to be licensed
John Adair Personal Leadership Profiles
LPT Productions - Individual development
Learning Styles questionnaires http://www.peterhoney.com/content/LearningStylesQuestionnaire.html
- Individual development- Team building
Lencioni http://www.tablegroup.com/teamwork - Team funcionality
Honey and Mumford Learning Styles TalentLens - Individual development
Healthcare Leadership Model NHS Leadership Academyhttp://www.leadershipacademy.nhs.uk/
discover/leadershipmodel/
- Individual development Facilitator has to be licensed
Human Systems Dynamics Various - Individual and team diagnostics A range of mindset, behaviours and skills that may be used in diagnostics
Insights www.insights.com - People development/personality typing indicator
- Individual or team development
Reqires licence
Interviews Various - can be linked to Appreciative inquiry - Individual, team and system diagnostics Often used following engagement stage when bespoke questions can be created
www.nhsemployers.org/OD @[email protected]
Tool Source ref/further info Uses Comments
MSCEIT (Mayer, Salovey & Caruso emotional intelligence test)
Multi Health Systemshttp://www.mhs.com/product.aspx?gr=IO
&prod=msceit&id=overview
- Individual development Facilitator has to be licensed
NLP Various - Individual and team diagnostics Range of mindset, behaviours and skills that may be used in diagnostics
Political Intelligence API Academy - Individual development- Team building
- Team development
Schien Career Anchors Pffeifer - Individual development
Strength Deployment Inventory (SDI) www.personalstrengths.com - Individual development- Team building
- Team development
Facilitator has to be licensed
SWOT Analysis http://www.mindtools.com/pages/article/newTMC_05.htm
- Team building- Service improvement
- Identifying strategic priorities
Personal Profile Analysis Thomas International - Recruitment- Self-awareness- Team building
Facilitator has to be licensedCost implications of training and reports
Quick to do Lots of available reports
On-line system easy to use
www.nhsemployers.org/OD @[email protected]
Tool Source ref/further info Uses Comments
MBTI OPP Ltdhttp://www.opp.com
- Individual development- Team building
Facilitator has to be licensedSupported by lots of research and analysis
Widely known and acceptedCost implications of training and reportsStep 2 helpful to understand differences between 2 people with same type profile
Tuckman Team Development - Team building- Team Development
Strengths Assessment http://www.cappeu.com/realise2.aspxand Various eg VIA
http://www.viacharacter.org/www/
- Individual and team diagnostics Useful in coaching individuals and teams
SDI (Strength Deployment Inventory) www.personalstrengths.com - Individual development- Team building
Facilitator has to be licensed
Strengths Finder https://www.gallupstrenghtcenter.com/ - Individual development- Team building
Based on positive psychology. Access either directly on website, or via code in ‘Now, discover your strengths’ book (£10.99)
Thomas Kilman Inventory (TKI) OPP Ltdhttp://www.opp.com
- Individual development- Team building
- Team development
Facilitator has to be licensed
Team Health Check http://theteamhealthcheck.com/ - Team development Resource for leaders to use to identify priorities from the following:
Team PurposeVision & Values
Strategy & ObjectivesTeam Leadership
Style & ResponsivenessCoaching & DirectionTeam Membership
Team identity & cultureIndividual contributionsTeam CommunicationProcesses & Methods
Problem SolvingTeam Review
Fit For PurposeService Improvement
Thomas Kilman Instrument (TKI) OPP Ltdhttp://www.opp.com
- Individual development- Team building
www.nhsemployers.org/OD @[email protected]
Tool Source ref/further info Uses Comments
