don't spend an arm and a leg on marketing. just use your face(book)

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44 The WORLD ...numerous PSI members have contacted us with examples of how promoting their services on Facebookat no costis helping their businesses grow. PSI NEWS Column Guest T Don't Spend an Arm and a Leg on MarketingJust Use Your Face(book) by Beth Stultz, PSI Marketing Manager he 2011 Social Media Mar- keting Industry Report, au- thored by Michael Stelzner, offered up some great news for small business owners like you. The study found that small and self-owned business owners using social media benefitted more than larger companies and gained increased exposure, higher sales and decreased marketing budgets through social media participation. In the March/April issue, we dis- cussed Facebook upgrades that of- fer you more opportunities to promote your pet-sitting business through Face- book business pages. Since that time, numerous PSI members have con- tacted us with examples of how promoting their services on Facebook—at no cost—is helping their businesses grow. PSI’s recent State of the Industry Survey found that nearly 70% of PSI mem- bers are currently using or plan to use social media to promote their pet-sit- ting businesses. Of these members, 96% are most interested in Facebook— and for good reason. The site offers an easy and free way to communicate with current and potential clients, promote your services and foster relationships with other local pet-related businesses. Here are just a few examples of PSI pet sitters promoting their services on Facebook. Check out their pages and see how they are putting the free online marketing opportunities of Facebook to work for their businesses. Kyla Culbert, owner of Bark Ave- nue Pet Taxi and Sitter Service LLC PSI member since 2009 https://www.facebook.com/For- PetsAndPetLoversOnTheGo You’ll see Kyla has personalized her page’s URL (Facebook allows you

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Page 1: Don't spend an arm and a leg on marketing. Just use your Face(book)

44 The WORLD

...numerous PSI members have contacted us with examples of how promoting their services on Facebook─at no cost─is helping their businesses grow.

PSI NewS

ColumnG

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Don't Spend an Arm and a Leg on Marketing─Just Use Your Face(book)

byBethStultz,PSIMarketingManager

he2011 Social Media Mar-keting Industry Report,au-thoredbyMichaelStelzner,offeredupsomegreatnewsfor small businessowners

likeyou.Thestudyfoundthatsmalland self-owned business ownersusingsocialmediabenefittedmorethan larger companiesandgainedincreasedexposure,highersalesanddecreasedmarketingbudgetsthroughsocialmediaparticipation.

In theMarch/April issue,we dis-cussedFacebookupgradesthatof-feryoumoreopportunitiestopromoteyourpet-sittingbusiness through Face-book business pages.Sincethattime,numerousPSImembers have con-tacted uswith examplesof how promoting theirservicesonFacebook—atno cost—is helping theirbusinessesgrow.

PSI’s recentState of the Industry Surveyfoundthatnearly70%ofPSImem-bersarecurrentlyusingorplan to use socialmediato promote their pet-sit-tingbusinesses.Ofthesemembers, 96%aremostinterestedinFacebook—andforgoodreason.Thesite offers an easy andfreewaytocommunicatewithcurrentandpotentialclients,promoteyourservicesand

fosterrelationshipswithotherlocalpet-relatedbusinesses.

HerearejustafewexamplesofPSIpet sitterspromoting their servicesonFacebook.Checkouttheirpagesand seehow theyare putting thefreeonlinemarketingopportunitiesofFacebooktoworkfortheirbusinesses.

Kyla Culbert, owner of Bark Ave-nue Pet Taxi and Sitter Service LLC PSI member since 2009https://www.facebook.com/For-PetsAndPetLoversOnTheGo

You’llseeKylahaspersonalizedherpage’sURL(Facebookallowsyou

Page 2: Don't spend an arm and a leg on marketing. Just use your Face(book)

July/August 2011 45

to select a customusernamefor your page once you haveat least25 fans)and includesa great mix of photos, linksandtipsonherpage.Shealsoincludesa“calltoaction”—LikeusonFacebook—inallofheroutgoing business e-mails.Integrating her Facebook linkintoothercommunicationsen-couragescurrentandpotentialclientstokeepintouchthroughsocialmedia.

Jay and Jill Pattiz, owners of Pampered Pet Sitting PSI members since 1997https://www.facebook.com/pamperedpetsitting

PamperedPetSitting createdaFacebook fanpageonApril1andreceived25likesinlessthan six days. In comparinglow-costmarketing ideas, JayPattizsaid,“I’mconvincedso-cialmediamaybeleadingtheway—quiteaturnaroundfrom

aguywhowasreluctanttotryitayearago.”

Cara and Gerard Armour, owners of Active Paws PSI member since 2004http://www.facebook.com/activepawsNotice howActive Pawshas set the default land-ingpagefornon-fanstoacustompage thatencour-ages visitors to join theActive Pawsmailing list.Inthe“editpage”options,youcanselectyourdefaultlanding page to a pagetab other than yourwall.

Ifyoudonothaveacustomtab,suchasActive Paws, con-sidermakingtheInfotabthelandingpageso that all visitorssee your companyinformationandcon-tactinformationfirstthing.

Kimberly Waite-Williams, owner o f The Pet E l f PSI member since 2000https://www.face-book.com/PetElfK imber ly Wai te-Williams believesFacebookisamustfor promoting ThePet Elf. To avoidhavingtospendtoo

much time “live” on thesite checking her page,shehassetherFacebooksettings to sendane-mailalertwheneversomeonepostsorcommentsonherpage.You’llseeshealsodoesagreatjobofpromot-ingThePetElfthroughherphotos

section,which includesagreatmixofphotoalbumsthatfeatureclients’ pets, aswell as photosthathighlightThePetElf’scom-munityinvolvement.

(continued)

Page 3: Don't spend an arm and a leg on marketing. Just use your Face(book)

46 The WORLD

Tracey Zysk, owner of Wig-gles & Jiggles Pet CarePSI member since 2009https://www.f a c e b o o k .com/wiggles-j igg lespe t -care

Tracey Zysksays that cre-ating a Face-bookpage forher pet-sittingservice wasthe best thing

shedidforherbusiness.She’sgainedseveralnewclientsfromherpage.AquicklookatthewallofWiggles&JigglesPetCare’sFacebookpageshowswhatagreatjobTraceydoesofprovidingusefulinformationtolocalpetownersandhighlightinglocalpetresources.HerMay2011postsregardingevacuationplansandweatherupdatesduringatornadowatchinNewEnglandweretimelyandvaluabletoherpagevisitors.

AlreadyonFacebook?Wewant to hear about the results ofyoursocialmediaefforts.E-mailyourcomments,[email protected].

Your next wall post is only a click away!AreyoueveratalossforwhattoshareonyourFacebookbusinesspage?Neverfear!PSIiscom-mittedtoprovidingyouwithhelpfulpet-careinfor-mationthatyoucaneasilysharewithclients—onandoff-line.

Next time you are looking for a quick post for your page, check here:1.PSI’s Facebook page:www.facebook.com/

petsittersinternational.UsingFacebookasyourbusinesspage,simplyclickthe“Share”buttonbelowanyofPSI’sFacebookpoststosharethearticle,linkortiponyourbusinesspage.

2. PSI’s Resource Library.VisitPetsit.com toexploretheResourceLibrarytoaccessarticlelinksyoucanposttoyourpage.Whetheryouwanthotweathertips,dogbehaviorinformationorcatlitteradvicetoshare,you’llfinditintheResourceLibrary.

3.PSI’s Weekly News Brief.Thisweeklye-mailshould arrive in your inbox everyThursdaymorning. It features theperfectmix of busi-ness tips foryouandpet information touseandsharewithyourclients.Findaninterestingarticleyouwanttoshareonyourpage?Sim-plycopyandpastethelinktoyourFacebookpage’swall.

Market My Words (continued)

The PSIStoreOnline is the largest specialty retailer of products for pet sitters and pet-sitting business owners.

Memory Stone with Sympathy Card

$15.95

Pet Loss ProductsWhile we hope you don’t need these any time soon, take alookatthePetLossProductsavailableatthePSIStoreOnline.You’llfindthoughtfulmemorialitemsthatarepopularamongpetsitters looking for the rightgesture toconsoleaclient.Theseproducts were selected with careful thought and research tomakesureyourexpressionofsympathyistimelyandsincere.

Paws and HeartsPet Sympathy Cards

Pack of 6 $15.95

Pet Prayer Flags$14.95 each