don't quit! improving your district's community engagement & communication is possible

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Don’t Quit! Improving Your District’s Community Engagement & Communication Is Possible Wednesday, July 23, 2014 Presented by Join the Parent Involvement & Community Engagement in K-12 community: www.edweb.net/engagement

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Andrew Swickheimer, Director of Technology, and Michele Turner, Data Integration Manager, from Noblesville Schools in Indiana share about about their experience finding and implementing a responsive one-stop portal for their K-12 district. They cover what is important to look for in a website and community management solution, including stability, availability, and an integrated mobile communications app.

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Page 1: Don't Quit! Improving Your District's Community Engagement & Communication is Possible

Don’t Quit! Improving Your District’sCommunity Engagement & Communication

Is PossibleWednesday, July 23, 2014

Presented by

Join the Parent Involvement & Community Engagement in K-12 community: www.edweb.net/engagement

Page 2: Don't Quit! Improving Your District's Community Engagement & Communication is Possible

Check out these key resources:

Parent & Family Engagement Infographic –http://offers.schoolwires.com/peinfographic 

A Checklist for Family Involvement – http://offers.schoolwires.com/k12checklist 

Schoolwires supports parent engagement

with community management technology

solutions that keep your K-12 district stakeholders connected.

Page 3: Don't Quit! Improving Your District's Community Engagement & Communication is Possible

Join our community: Parent Involvement &

Community Engagement in K-12 www.edweb.net/engagement

• Invitations to upcoming webinars• Webinar archives and resources• Online discussions• CE quizzes for archived webinars

A CE certificate for today’s webinar

will be emailed to you

24 hours after the live session.

Page 4: Don't Quit! Improving Your District's Community Engagement & Communication is Possible

Webinar Tips

• For better audio/video, close other applications (like Skype) that use bandwidth.

• Maximize your screen for a larger view by using the link in the upper right corner.

• You will be emailed a CE certificate within 24 hours for attending today.

• You will also receive information to access the recording of the webinar and the slides.

• Tweeting? Use the hashtag #edwebchat or #SWwebinars and our handles @Schoolwires and @edWebnet

Page 5: Don't Quit! Improving Your District's Community Engagement & Communication is Possible

Don’t Quit!Improving Your District’s

Community Engagement & Communication Is Possible.

Presented by:Andrew Swickheimer, Director of TechnologyMichele Turner, Data Integration Manager

Page 6: Don't Quit! Improving Your District's Community Engagement & Communication is Possible

Our vision for our website:• Community information hub• Reliably operate 24/7• Aesthetically pleasing• User-friendly• Mobile compatible

Page 7: Don't Quit! Improving Your District's Community Engagement & Communication is Possible

Attempts at different solutions:• First website built in-house

We outgrew it• Second website was a commercial solution

Didn’t live up to promises Bought out by larger company Didn’t invest in solution any more

Page 8: Don't Quit! Improving Your District's Community Engagement & Communication is Possible

Unfortunately, we had challenges:• Significant downtime – crashed often• Slow hosting – server issues• Bought by another company – didn’t support 

solution any more• Text heavy – not a lot of engaging photos

Page 9: Don't Quit! Improving Your District's Community Engagement & Communication is Possible

Two strikes, but did we quit looking?No! 

And this time we weren’t going to settle.

Page 10: Don't Quit! Improving Your District's Community Engagement & Communication is Possible

Best practices for findingthe right solutions…

Page 11: Don't Quit! Improving Your District's Community Engagement & Communication is Possible

#1. Identify your non-negotiable items. 

Page 12: Don't Quit! Improving Your District's Community Engagement & Communication is Possible

Our non-negotiables were:

1.Reliable hosting and uptime

2.Innovative design3.Creative options for content editors

4.Regular upgrades5.Mobile-compatible6.Proven excellent customer service

Page 13: Don't Quit! Improving Your District's Community Engagement & Communication is Possible

#2. Work with a committeeof stakeholders

Page 14: Don't Quit! Improving Your District's Community Engagement & Communication is Possible

extOur search & evaluation committees were made up of:1. Teachers2. Parents3. Technology Leaders4. Administration5. PR/Marketing Dept. 

Page 15: Don't Quit! Improving Your District's Community Engagement & Communication is Possible

#3. Develop an evaluation rubric

Page 16: Don't Quit! Improving Your District's Community Engagement & Communication is Possible

Some of our evaluation metrics included:1. Technology infrastructure

2.Community based infrastructure

3.Content management4.References

5. Communication and collaboration tools6. User experience7. Performance8. Service and support9. Company considerations

Page 17: Don't Quit! Improving Your District's Community Engagement & Communication is Possible

#4. Request in-person product demonstrations

Page 18: Don't Quit! Improving Your District's Community Engagement & Communication is Possible

Why are in-person product demonstrations important?• Questions answered• Interactive walk-through of features• Relationships

Page 19: Don't Quit! Improving Your District's Community Engagement & Communication is Possible

#5. Ensure the website is mobile-

compatible

Page 20: Don't Quit! Improving Your District's Community Engagement & Communication is Possible

extWhy is mobile-compatibility important?• Google analytics – 70% of traffic is mobile• That’s where our parents are• Dynamic creation of content• Lose stakeholders

Page 21: Don't Quit! Improving Your District's Community Engagement & Communication is Possible

After one year, here are some of our exciting results…

Page 22: Don't Quit! Improving Your District's Community Engagement & Communication is Possible

Happy community members love the look and navigation of our site

Site traffic is averaging 120,000+ views per month just on our district home page

Page 23: Don't Quit! Improving Your District's Community Engagement & Communication is Possible

No site stability issues – hosting handles traffic volume without a problem

We’re one of the first districts in Indiana to have our own district website mobile app for both Apple & Android

Page 24: Don't Quit! Improving Your District's Community Engagement & Communication is Possible

• Social Media Outreach– Facebook

Page 25: Don't Quit! Improving Your District's Community Engagement & Communication is Possible

• Social Media– Twitter

Page 26: Don't Quit! Improving Your District's Community Engagement & Communication is Possible

• Social Media– Instagram

Page 27: Don't Quit! Improving Your District's Community Engagement & Communication is Possible

• Video Content– Vimeo and YouTube Channel– Website– Examples – Board Meetings, Livestream– Video - https://vimeo.com/89705941

Page 28: Don't Quit! Improving Your District's Community Engagement & Communication is Possible

• Community Events– Back to School Bash– Elementary - Ice Cream Socials

– Meet at the Middle– Open House– Education Foundation Events– Learning Showcase

Page 29: Don't Quit! Improving Your District's Community Engagement & Communication is Possible

• Parental Engagement– PTOs– CAC– Chamber of Commerce – State of Schools– Volunteers – SchoolMessenger– Online surveys – Balanced calendar, start times

Page 30: Don't Quit! Improving Your District's Community Engagement & Communication is Possible

• Business Partnerships– Riverview, City of Noblesville– Internships– Partnerships

Page 31: Don't Quit! Improving Your District's Community Engagement & Communication is Possible

• Print– Newsletters– Strategic Plan– Pocket facts– Annual Report

Page 32: Don't Quit! Improving Your District's Community Engagement & Communication is Possible

• Student Information System, Learning Management System– Give parents access– Progress monitor– Attendance, discipline

Page 33: Don't Quit! Improving Your District's Community Engagement & Communication is Possible

• PR and Marketing– Success Stories, Recognitions– Speaking opportunities: Lions Club, Kiwanis – Conferences– Media Partnerships 

• Back to School issue with local paper• HCTV Interviews

– Community signage

Page 34: Don't Quit! Improving Your District's Community Engagement & Communication is Possible

Questions?Type your questions in the chat window

Page 35: Don't Quit! Improving Your District's Community Engagement & Communication is Possible

Thank you to our sponsor!

 http://www.schoolwires.com

Page 36: Don't Quit! Improving Your District's Community Engagement & Communication is Possible

Join our community: Parent Involvement &

Community Engagement in K-12 www.edweb.net/engagement

• Invitations to upcoming webinars• Webinar archives and resources• Online discussions• CE quizzes for archived webinars

A CE certificate for today’s webinar

will be emailed to you

24 hours after the live session.

Page 37: Don't Quit! Improving Your District's Community Engagement & Communication is Possible

Stay tuned for information about our next webinar!August 27 with Dr. Jill Gildea, Superintendent

Fremont School District 79 (IL)

Join the Parent Involvement & Community Engagement in K-12 community for an invitation to the next webinar: www.edweb.net/engagement