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May 7 – 9, 2019 Don't Get Eaten by The Big Fish, Bring Innovation Culture Into Your Organization Uwe Palm, Senior Director, SAP Labs Session ID #84077

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Page 1: Don't Get Eaten by The Big Fish, Bring Innovation Culture Into Your ... AC Slide Decks Wednesday/ASUG8… · May 7 – 9, 2019 Don't Get Eaten by The Big Fish, Bring Innovation Culture

May 7 – 9, 2019

Don't Get Eaten by The Big Fish,Bring Innovation Culture Into Your Organization

Uwe Palm, Senior Director, SAP LabsSession ID #84077

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About the SpeakerUwe Palm• Senior Director, T&I, SAP

Labs• PM at SAP AppHaus Palo

Alto• Likes beaches

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Key Outcomes/Objectives

1. Learn how adopting a new mindset fostersinnovation

2. Understand the three elements of a design-ledculture

3. Know how to assess your organizationalinnovation readiness

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5PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Business Today Demands Innovation

Adopt a New Mindset (to innovate)

Create a Design-led Culture

Path to a Design-led Culture

Key Take-Aways

Agenda

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Business Today Demands Innovation

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7PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀSource: ASUG, The State of the Community 2019

Business Today Demands Innovation

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8PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ

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9PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ

INNOVATION = CREATIVITY x EXECUTION

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10PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ

INNOVATION = CREATIVITY x EXECUTION

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11PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ

INNOVATION = CREATIVITY x EXECUTION

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Adopt a New Mindset

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13PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ

The Innovation Sweet-spot

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14PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Design Thinking is an approach for practicalfinding and resolution of problems.

It combines empathy, creativity andrationality to meet user needs and drivebusiness success.

“Design thinking is different and therefore itfeels different. Firstly it is not only convergent.It is a series of divergent and convergent steps.During divergence we are creating choices andduring convergence we are making choices.”

Tim Brown, CEO IDEO and author of the book ‘Change byDesign’

Adopt Design Thinking as a Mindset

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Create a Design-led Culture

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16PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ

“Organization and culture are thebiggest hurdles to digitalbusiness transformation.”

- Gartner Inc, 2016

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It’s About Process

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18PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Empathy

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Collaboration

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20PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Iteration

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21PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ

DesignDiscover Deliver

Scope

360° Research

Synthesize ImplementDeploy

Test

ValidateIdeate

Prototype

Human-centered Innovation

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It’s About Place

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23PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ

https://youtu.be/S1Yd67D_cZs

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It’s About People

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The Path to a Design-led Culture

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26PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ

https://youtu.be/vkkmS9RfhQo

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27PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ

fosterinnovationculture.com

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28PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Efforts aregrassroots and ad-

hoc. Design isseen as a cost.

Interested InvestedDesign is importantand some resources

are provided, butsuccess is notsustainable.

EngagedCompetent design

capabilities areused as part of

day-to-daybusiness activities.

ScaledDesign-led

innovation ispracticed

throughout theorganization, and

design drivesbusiness strategy.

Stages of Innovation Readiness

Design

Design

Design Design

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29PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Team Report

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30PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Barriers to Design-led Innovation

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Key Take-Aways

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32PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Innovation doesn’t magically happen. You need both a plan and mindset.

Change when you CAN. Not when you HAVE to.

A Design-led approach is a JOURNEY not a DESTINATION.

Digital transformations will NOT be successful with technology alone. You MUST CHANGE theCULTURE.

Change will be measured in YEARS rather than MONTHS (It will be 2, 3 and 4 years before thereare significant measure changes)

Things to Remember on Your Journey…

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Take the Session Survey.

We want to hear fromyou! Be sure to completethe session evaluation onthe SAPPHIRE NOW andASUG Annual Conferencemobile app.

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Access the slides from 2019 ASUG Annual Conference here:http://info.asug.com/2019-ac-slides

Presentation Materials

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Q&AFor questions after this session, contact me at [email protected]

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Let’s Be Social.Stay connected. Share your SAP experiences anytime, anywhere.

Join the ASUG conversation on social media: @ASUG365 #ASUG